How do I make sure the print dialog settings are reset when Adobe Reader is closed?

Question

Hello everyone,
we operate a printshop, several terminals (win7+Acrobat 11.0).
Lots of users and files daily. when a user leaves a terminal and quits adobe acrobat,
the next user inherits his print settings (dialogue boxes).
unfavourable - as some use  duplex, scaling or several pages on 1 page.
I know that you can edit certain registry entries to change some settings but I didn't find something close to solve our problem
default on application close -> wishful behaviour
Does anybody have a idea? would be really awesome
regards
Koenigshopser

Answer 1

Which security software (firewall, anti-virus) do you have?
Some security software has virtualization or sandbox features that may cause problems by protecting and restoring files in the Firefox profile folder.
Try to rename or delete the prefs.js file and possible numbered prefs-##.js files and a possible user.js file to reset all prefs to the default values.
*http://kb.mozillazine.org/Preferences_not_saved
*http://kb.mozillazine.org/Resetting_preferences
If you rename the file(s) then you can undo the action or inspect the files with an editor like Notepad.
Do a malware check with some malware scanning programs on the Windows computer.<br />
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php
*SuperAntispyware:<br>http://www.superantispyware.com/
*Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: Home Page:<br>http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
*Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*http://support.kaspersky.com/viruses/solutions?qid=208280684
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked