How do I restore address book and emails lost when I upgraded to current version?

First, I am not a tech savvy guy, so please be patient with me.
Last Friday, my email stopped. Message on the screen said "Inbox is full. Delete unwanted messages to make room" etc.
First, I went to Help/Tools and upgraded to the newest version. That did not solve the problem.
I couldn't find anything on Mozilla/Thunderbird site that seemed to fit the problem, so I contacted my service provider, XMission.
After trying several things, and guiding me through several things that I did not really understand (see 1st line above), he then guided me to the Mozilla web site and had me download a new version from there. (His explanation was that probably there was something in my longtime Mozilla/Thunderbird installation that had become corrupted). So I did that.
We finished about 2 AM, and the "Inbox" appeared to be working, and all of a sudden email from last Friday through to early this morning appeared in the inbox. So I thought the problem was solved.
Alas, this morning, when I got looking through things, I discover that my address book is gone, and all my archive files, going back several years. I contacted XMission again, and they told me I had been contact Mozilla.

yeah, about time you stopped following their bad advice anyway. The fix was originally simple. Now not so much.
So 20 question time. I am asking each question for a reason. please answer them all.
In the windows start menu... type %appdata%\thunderbird\profiles and press enter
In the explorer windows that opens, what folders are shown? (Names please)
On Thunderbirds help menu select troubleshooting information and click the show folder against profiles.
What folder does explorer open into this time? (it will be one of those you listed before I hope.)
Is there only a few incoming emails in your inbox in the mail profile your currently using? (I hope so.)

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OK i'm going insane trying to resolve this one.... all started with a shed load of Duplicates!
3 devices: MacBook Pro, iMac, iPhone 4S
I finally upgraded the MBP to 10.7.2, the iMac already was and the iPhone was already 5.0.1
I've held off moving to iCloud from Mobile.me because of the 10.6.x MBP
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if I restore it WIPES the iCloud account from the machine and leaves me with 1352 in On My Mac,
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AHHHHHH!
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havinabubble wrote:
SOLVED!
thanks to a bit of sleep and https://discussions.apple.com/message/17282476#17282476
cheers to Winston Churchill who's post gave me the solution!
with On My Mac selected, highlight and DRAG TO DESKTOP
then highlight ALL and DELETE ALL
add the iCloud account which replaces ALL contacts with the 186 from the iCloud.
select Address Book/Preferences/General/Default Account/On My Mac and it generates the empty On My Mac account in the Address Book.
DRAG the 1352 back into On My Mac account
now have two accounts...
PROBLEM SOLVED, thanks Winston!

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Originally Posted by asulpy
Hi everyone; I have a problem that should be easy to answer, yet I've been in contact with several IT people and 90 minutes later still have no answer. As the forum heading suggests, I am using Novell's Groupwise Webaccess. I was given an email address through my University employer, and this is the email system that they use. I have ended my contract with the university and have been given 60 days more usage of Groupwise, but I would like to keep at least some of the information in my emails.
Questions:
1) can I export my address book to... anything, really, just so I can keep my contacts?
2) is there any way I can download my emails?
This extra info may or may not be helpful:
I only have access to the web version of Groupwise
I am using a mac
I have other email accounts, including gmail, hotmail, and outlook. I don't mind exporting this info into any of them.
Thank you for your help!

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How do I restore address book and emails lost when I upgraded to current version?

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