How do I scroll down to see list of selected audiobooks and albums to sync with my iPhone in iTunes 11?

I am running Windows 7 and using iTunes 11. I have an iPhone 4.
In the past I have been able to sync selected albums and audiobooks with my iPhone using iTunes with no problems, but today when I tried to add an audiobook from my computer to my iPhone, I could not see it (or the audiobooks previously added to my iPhone) listed as a choice under Books --> Sync Audiiobooks --> Selected Audiobooks.
I connected my iPhone to my laptop via USB. iTunes 11 comes up. My iPhone syncs automatically.
I click the iPhone device in the sidebar and the list of choices (Summary, Info, Apps, Tones, Music, Movies, TV Shows, Books, and Photos) appears across the top of the main part of iTunes to the right of the sidebar.
When I click on Music from this list of choices, I have selected Sync Music and Selected playlists, artists, albums, and genres.
Under this I see my list of Playlists and the ones I have checked. I also see my list of Artists and the ones I have checked.
Under these two items, I see the words Genres and Albums, but I cannot scroll down to see them (not even to see the ones I have previously selected to be synched with my iPhone).
When I click on Books I see that Sync Audiobooks is checked and Selected audiobooks is selected, but I cannot see the list of audiobooks from which I can choose the ones I want to add to my iPhone and I cannot see the audiobooks that I previously selected and that are currently on my iPhone. I see the words Audiobooks and Parts, but I cannot scroll below these words to see the list of audiobooks that are on my laptop.
Any help in resolving these issues would be greatly appreciated.
Thanks.
Eddie

http://www.technipages.com/iphone-ipad-ipod-touch-enable-disable-shuffle-mode.ht ml
I think you've tried that though.
I had similar issue a few months ago - I think it didn't work unless I did it when the music was actually playing in the now playing section.

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