How do I stop the organizer in Photoshop Elements 9 from closing?

I purchased Adobe Photoshop and Premeire Elements 9 two years ago.  The organizer would never stay open long enough for me to do anything with it.  I figured it was just my computer which had been having issues.  I installed it on my new computer this week and it is doing the same thing.   Is something set incorrectly or is this software just junk?  The company now encourages me to buy Version 11.  If 9 never worked why trust 11?  Any suggestions?

Can you explain any error you are getting while running the organizer. Also any information about the hardware/software configuration would be helpful

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    [email protected]

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