How do I talk to a real person? And does Verizon have the worst customer service of any business of any type?

This company is nearly impossible to communicate with! How can they continue to not address their inability to handle questions?

Customer service at 1-800-922-0204 or *611 from your phone. When you get to the phone tree select option 4 and say agent.

Similar Messages

  • How do I talk to a real person about my iPhone 5s ID/Password issues?

    How do I talk to a real person about my iPhone 5s ID/Password issues?

    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Apple - Support - Contact Apple Support.
    For Mac App Store: Apple - Support - Mac App Store.
    For iTunes: Apple - Support - iTunes.

  • My ipad was stolen this morning. what steps should i take? I am filing a police report; does Verizon have the serial number of the ipad that I purchased through them? I have total moble protection; how do I file a claim?

    My ipad was stolen this morning; can Verizon track the location of the device an assist the police department in recovering the device? I am filing a police report does Verizon have the serial number of the device for me to include in the police report? I have Total Mobile Protection and need instructions for filing a claim.  Is here any other steps I should take?

    If the iPad was running iOS 7, the thief/finder will not ever be able to use it.
    iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/HT5818
    Apple (and no one else) can not assist (with serial number or iCloud) in finding a lost or stolen iPad.
    Report to police along with serial number. Change all your passwords.
    These links may be helpful.
    How to Track and Report Stolen iPad
    http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
    Reporting a lost or stolen Apple product
    http://support.apple.com/kb/ht2526
    What to do if your iOS device is lost or stolen
    http://support.apple.com/kb/HT5668
    iCloud: Locate your device on a map
    http://support.apple.com/kb/PH2698
    iCloud: Lost Mode - Lock and Trace
    http://support.apple.com/kb/PH2700
    iCloud: Remotely Erase your device
    http://support.apple.com/kb/PH2701
    Report Stolen iPad Tips and iPad Theft Prevention
    http://www.stolen-property.com/report-stolen-ipad.php
    General steps to follow for a Stolen iPad
    http://stolen-ipad.com/
    How to recover a lost or stolen iPad
    http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
    How to Find a Stolen iPad
    http://www.ehow.com/how_7586429_stolen-ipad.html
    What NOT to do if your iPhone or iPad is lost or stolen
    http://www.tomahaiku.com/what-not-to-do-if-your-iphone-or-ipad-lost-or-stolen/
    Apple Product Lost or Stolen
    http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st Len
    Oops! iForgot My New iPad On the Plane; Now What?
    http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
    If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
    How to Find Your iPad Serial Number
    http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
    iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
    http://support.apple.com/kb/HT4061
     Cheers, Tom

  • HT4623 how do you update an ipod touch? Mine does not have the software update under the general tab.  thx

    how do you update an ipod touch? Mine does not have the software update under the general tab. I would like to back it up to Icloud.   Thx

    Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
    If an Update Appears Install it... if not... you are up to date for your particular Device...
    See the Using iTunes Section Here...
    How to update your iPhone, iPad, or iPod touch
    To use iCloud you have to have iOS 5 or later.

  • QuickTime still stuttering - How can I talk with a real person at Apple?

    Does anyone know how I can get a hold of someone at Apple ( like a real person to talk to )? I’m a PC guy and have never had this much trouble figuring out anything before. All I wanted to do was d’load a song - legally. I got ITUNES>made an account> looked up a song> and it played like crap ( stuttering ), So, I bought the song thinking I could put it on another machine and play it ( nope, not authorized ) So, I’m stuck with a .99 cent piece of crap. The amazing thing is THIS HAPPENED 6 MONTHS AGO. I have listen to hundreds of folks here grope around in the dark, some having success some not, without a peep from Apple. Is this how they operate? If it is, I’m sure not seeing why they have a such rapid fan base.
    Plan and simple – I need to talk to a live person NOW. I have been through the boards at nausea have tried everything posted ( and I do mean everything, more then once too ) and now I plan to get my .99 cents back because I don’t believe Apple is up to the task of fixing this customers problem.
    Dell Windows XP Pro Lynx One Audio

    I have listen to hundreds of folks here grope around in the dark, some having success some not, without a peep from Apple.
    That's because the Discussions are user-to-user only; Apple does not provide technical support through these forums. If they have something blanket to say, they do it through an article in the KnowledgeBase.
    As to your problem; it is just with some tracks, or with any track you import or purchase? If it's just certain tracks from the iTunes Music Store, they may well have arrived corrupted from the record company (the record companies provide the tracks; Apple doesn't handle the compression themselves). In such a case, you need to contact the iTunes Music Store customer support department through the form at the bottom of this web page and explain the problem to them. There is no telephone number; Apple, as is the case with all download music stores I've seen, doesn't find it cost-effective to provide telephone technical support.
    If it's all tracks that are affected, then perhaps this KnowledgeBase article will help:
    iTunes and QuickTime: Audio does not play or plays incorrectly
    I bought the song thinking I could put it on another machine and play it ( nope, not authorized )
    So just authorize that second system. All you need is to have it connected to the Internet long enough for it to contact the iTunes Music Store. If the track stutters on that system as well, then the track is almost certainly defective. Contact the iTMS through the link I provided above.

  • Im getting beyond aggravated how do i talk to a real person

    What the hell do i call to a real person im about to say (removed) verizon and my family is gonna switch
    >>Edited to comply with the Verizon Wireless Terms of Service<<
    Message was edited by: Verizon Moderator

    Yes, . . .Customer Service has been awesome most times, . . this shortcut should help bunches with the phone tree, which may need revamped some also.   It's Telesales, Shipping,  and  Returns that need an overhauling!

  • Ipod touch was stolen and does not have the Find my app how do I wipe the system.

    My Friends IPod touch was stolen today, the Ipod does not have the find my app.
    how

    lost/stolen                                     
    No app on the iOS device is required.                           
    - If you previously turned on FIndMyiPod/iPhone/iPad on the iOS device in Settings>iCloud and wifi is on and connected or cellular data is on and connected for, on a computer browser go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up or continue to show off-line.
    - You can also wipe/erase the iOS device and have the device play a sound via iCloud.
    iCloud: Erase your device
    iCloud: Use Lost Mode
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the device and report to police and carrier if iPhone or cellular iPad
    - There is no way to prevent someone from restoring the erase (it erases it) using it unless you had iOS 7 or later on the device. With iOS 7 or later, one has to enter the Apple ID and password to restore the device.
    - Apple will do nothing without a court order                                               
    Reporting a lost or stolen Apple product                                              
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • How do i talk to a real person to get a refund?

    i cancelled my purchASE OF aCROBAT ON OCT. 28, BUT HAVE NOT RECEIVED PROMISED REFUND.  HOW DO I REACH A REAL PERSON TO DISCUSS?

    Hi hat69,
    I have arranged a callback for you from the concern department.
    Regards,
    Romit Sinha

  • How can I talk w/a real person for password support?

    and why do I continue to get a pop up screen saying "safari wants to use "login" key chain??  Help.

    What's the problem? We are easier to ask than a real person on the phone. If you'd really like to talk to someone about it, call 1-800-APL-CARE during business hours, or see the international numbers list here: http://support.apple.com/kb/HE57
    The login keychain is just your stored passwords. Mac OS calls any set of stored passwords a "Keychain" which is viewable in the "Keychain Access" application. Your basic, catch-all keychain is your login keychain. Basically, you should grant Safari access unless you have a good reason not to.

  • How do i talk to a real person to get itunes to stop billing my credit card when i no longer have that card on my account

    i took my credit card off my account but itunes keeps billing me  , how to a talk to a person to get this stopped right away

    You don't.
    There is no itunes telephone support.
    Click Contact Us at the bottom of this page, then click Contact itunes support

  • I purchased a MS Surface. i want to put cs6 on that and I don't know how. Can anyone walk me through it. Contacting Adobe is impossible the worst customer service imaginable.

    Can anyone out there tell me how to find my serial number on the PS app? Where is it? 

    Hi Erik,
    I see your CS6 product registered under the Adobe ID you've used to log in here for the forum but I don't see the CS3. Do you have your CS3 serial, or is it possible it's under a different ID? I'll shoot you an email.
    For installation on a device that doesn't have a media drive you can find legacy installers here: Other downloads
    (Microsoft and Apple both do not sell systems with DVD drives these days, one of the reasons we're moving to download only and providing legacy downloads at the link above)

  • QT still stuttering - How to talk with a real person at Apple about it

    Does anyone know how I can get a hold of someone at Apple ( like a real person to talk to )? I’m a PC guy and have never had this much trouble figuring out anything before. All I wanted to do was d’load a song - legally. I got ITUNES>made an account> looked up a song> and it played like crap ( stuttering ), So, I bought the song thinking I could put it on another machine and play it ( nope, not authorized ) So, I’m stuck with a .99 cent piece of crap. The amazing thing is THIS HAPPENED 6 MONTHS AGO. I have listen to hundreds of folks here grope around in the dark, some having success some not, without a peep from Apple. Is this how they operate? If it is, I’m sure not seeing why they have a such rapid fan base.
    Plan and simple – I need to talk to a live person NOW. I have been through the boards at nausea have tried everything posted ( and I do mean everything, more then once too ) and now I plan to get my .99 cents back because I don’t believe Apple is up to the task of fixing this customers problem.
    Dell Windows XP Pro Lynx One Audio
    Dell   Windows XP Pro   Lynx One Audio

    And the more generic link if you're not in the US:
    http://www.apple.com/support/contact/
    This page would have been easily found it you'd just clicked the Support tab at the top of any of these pages, and it has all the various ways Apple provides to contact them including support phone numbers.
    Regards.

  • How does a customer talk to a real person?

    How does a person talk to a real person at Verizon these days.  I have been trying for three days to get help.  I am on hold an average of 45 minutes before I hang up feeling frustrated.  I can't get a live chat or send an email, so what can a customer do?  I am so fed up with Verizon and there bloody contracts are ridiculous.  Every little change requires a contract renewal.  I am soooo frustrated!!!!

        No need to spend time on the line havan! We would love to assist you right here. What's going on? How may we help out?
    MatthewS_VZW
    Follow us on Twitter @VZWSUPPORT

  • How do i get to talk with a real person about my problem?

    I am thoroughly frustrated trying to navigate all this troublehooting nonsese online by myself. i paid for a product that is not working. how do i speak with a real person who can answer my questions???????

    Hi,
    You may contact HP support via Phone, email or live chat.
    Select your country below, then follow Technical support after you buy to get the contact details.
    http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
    Regards,
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • I forgot my security questions. Called apple and they want to charge me 19.99 to talk with a real person. What else can I do?

    I forgot my security questions. Called apple and they want to charge me 19.99 to talk with a real person. What else can I do?I don't   have  a reset button.

    See Kappy’s great User Tips.
    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
    https://discussions.apple.com/docs/DOC-4551
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
    About Apple ID security questions
    http://support.apple.com/kb/HT5665
    If you forgot the answers to your Apple ID security questions
    http://support.apple.com/kb/HT6170
     Cheers, Tom

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