How does a customer talk to a real person?

How does a person talk to a real person at Verizon these days.  I have been trying for three days to get help.  I am on hold an average of 45 minutes before I hang up feeling frustrated.  I can't get a live chat or send an email, so what can a customer do?  I am so fed up with Verizon and there bloody contracts are ridiculous.  Every little change requires a contract renewal.  I am soooo frustrated!!!!

    No need to spend time on the line havan! We would love to assist you right here. What's going on? How may we help out?
MatthewS_VZW
Follow us on Twitter @VZWSUPPORT

Similar Messages

  • How do I actually talk to a real person about Device Licensing for Create Cloud

    The website sends me in circles

    please refer KB article: Creative Cloud Help | Create packages with device licenses
    or support contact number: 1-800-443-8158

  • How do I talk to a real person about my iPhone 5s ID/Password issues?

    How do I talk to a real person about my iPhone 5s ID/Password issues?

    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Apple - Support - Contact Apple Support.
    For Mac App Store: Apple - Support - Mac App Store.
    For iTunes: Apple - Support - iTunes.

  • HT201270 In layman terms, what the heck does updating your carrier settings mean and how does it effect me in the real world?

    In Layman terms, what the heck does updating your carrier settings mean, and how does it effect me in the real world?

    No offense, but what carrier?  what data and what service? 
    I get a bogus window hovering in my itunes page, telling me I have to update information, that I don't want to manage. 
    I am not upset or unappreciative of your feedback, quite the opposite, I can't believe anyone actually monitors peoples frustrations. 
    I just want to make sure I don't allow information about me that is not necessary.  I just want to listen to music and have a phone and have an ipad. 
    Everything else about apple is way to propriatory. I don't want to do anything that isn't very simple. 
    Most importantly, there never seems to be any (human being) that can answer a telephone call anymore. 
    Contact us, means...send us an email about something you don't know anything about, and I don't even know that questions to ask.
    I am not allowed to be ignorant.  If I am I wait days for answers.....

  • I need to talk to a real person NOW!

    I am showing $50 in my account balance, which is my monthly fee, but for some reason it is saying my monthly unlimited plan has expired. I have been trying to get a real person on the phone for over an hour now to no avail. 611, even if I push 0's, eventually says "We're sorry YOU'RE having trouble, goodbye", as does 1-888-294-6804 and 1-800-922-0204. Someone please help! I am furious and in tears! This is my only phone and can't afford to pay by the minute. I shouldn't have to drive to a store, in tears and angry, to talk to a real person. I am VERY disappointed in Verizon Wireless customer service.

    Try this it usually works for me Dial the Prepaid Customer Service 1-888-294-6804 when the 1st recorder message starts push # 4 then when the next message starts  push # 4 again,  when the mext message starts push # 5 this will take you to a human voice.  You don't have to lesson to the whole message just click the numbers as soon as the message starts, it saves alot of time. Good Luck.

  • I forgot my security questions. Called apple and they want to charge me 19.99 to talk with a real person. What else can I do?

    I forgot my security questions. Called apple and they want to charge me 19.99 to talk with a real person. What else can I do?I don't   have  a reset button.

    See Kappy’s great User Tips.
    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
    https://discussions.apple.com/docs/DOC-4551
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
    About Apple ID security questions
    http://support.apple.com/kb/HT5665
    If you forgot the answers to your Apple ID security questions
    http://support.apple.com/kb/HT6170
     Cheers, Tom

  • For a communications company why is it so hard to get a phone number to talk to a real person?

    Verizon is a communications company: why is it so hard to get a phone number to talk to a real person? Why when I call to set up a payment plan I get an auto response the sets up my payment date with no option to decline? Why hasn't the FCC shut this company down for breech of contract and lying to its customers?

    Breach of contract? You are in breach of contract by not paying for services rendered.
    Why should you be late paying an invoice and yet expect Verizon to keep your device on? You are breaching the contract.
    #PMT from your device gives you an option for payment arrangements. The system more than likely can only extend the due dates by a certain number of days.
    *611 or 1-800-922-0204 and ask to speak to financial services and ask them to extend the date.
    Verizon would be out of business if everyone just paid them when they please.
    Good Luck

  • Verizon Customer Service is Terrible. How do I freaking talk to a real human?

    I am signed up for auto-renew, but EVERY month, it fails to renew and my phone stops working and I need to contact Verizon to get it working again. ***? Right now, my phone DOES not work because my balance is 0. When I log in and check Auto-Renew this is what I see: Auto Renew active in amount of $45 with option: "Replenishes when account falls below $5 or is within 2 days of account expiration". The card is good. Why is it not renewing? Why do I have to go through this exercise every F^&*^*&^king month?
    PHONE:
    I called to talk to a real human. I called 611 from my phone and am told that wait time is longer then usual (interestingly enough I get this message EVERY time I call) but to wait on the phone to talk to someone. Every time the automated system hangs up when I do not select an option. There is not option to select that allows me to wait. Why is it telling me to wait for an operator and then hanging up on me?
    CHAT
    Your chat is busy and not taking new inquiries.
    This is not due to an unexpected surge. This is your corporate executives refusing to allocate more money to customer service budget which is a direct result of Verizon having a near monopoly on the market and not giving a F&**&*K about its customers.
    PHONE APP.
    I get errors when I try to do anything on the phone app.
    WEBSITE:
    There are options to add money, but your UX designer should be fired. The options need to be clear about what adding money does. Does it renew your monthly prepaid plan? Or are you simply buying more data for a plan, if it is active. Confusing.
    I hope a Verizon agent responds to this and gives me a direct line that I can call. Customer Service is not rocket science. You guys need to get your sh*&*&t together. I need the auto renew feature working on my phone. I do not want to have to go through all this again in a month. I paid one of my employees last two months to do this at a cost of about $50, each time she was told it would renew find the next month. Ridiculous.

    I understand the importance of ensuring you have reliable service at all times Big_Bubba. Allow us to get to the bottom of your signal concerns. Unfortunately, with any carrier we can not guarantee signal inside a home, building, etc. due to home infrastructure. However, we do offer an accessory that may help boost signal in and around your home. For further information regarding our Network Extender click, http://vz.to/1vV6qON
    Thank You,
    MichelleS_VZW
    Follow us on Twitter @VZWSupport
    If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

  • QuickTime still stuttering - How can I talk with a real person at Apple?

    Does anyone know how I can get a hold of someone at Apple ( like a real person to talk to )? I’m a PC guy and have never had this much trouble figuring out anything before. All I wanted to do was d’load a song - legally. I got ITUNES>made an account> looked up a song> and it played like crap ( stuttering ), So, I bought the song thinking I could put it on another machine and play it ( nope, not authorized ) So, I’m stuck with a .99 cent piece of crap. The amazing thing is THIS HAPPENED 6 MONTHS AGO. I have listen to hundreds of folks here grope around in the dark, some having success some not, without a peep from Apple. Is this how they operate? If it is, I’m sure not seeing why they have a such rapid fan base.
    Plan and simple – I need to talk to a live person NOW. I have been through the boards at nausea have tried everything posted ( and I do mean everything, more then once too ) and now I plan to get my .99 cents back because I don’t believe Apple is up to the task of fixing this customers problem.
    Dell Windows XP Pro Lynx One Audio

    I have listen to hundreds of folks here grope around in the dark, some having success some not, without a peep from Apple.
    That's because the Discussions are user-to-user only; Apple does not provide technical support through these forums. If they have something blanket to say, they do it through an article in the KnowledgeBase.
    As to your problem; it is just with some tracks, or with any track you import or purchase? If it's just certain tracks from the iTunes Music Store, they may well have arrived corrupted from the record company (the record companies provide the tracks; Apple doesn't handle the compression themselves). In such a case, you need to contact the iTunes Music Store customer support department through the form at the bottom of this web page and explain the problem to them. There is no telephone number; Apple, as is the case with all download music stores I've seen, doesn't find it cost-effective to provide telephone technical support.
    If it's all tracks that are affected, then perhaps this KnowledgeBase article will help:
    iTunes and QuickTime: Audio does not play or plays incorrectly
    I bought the song thinking I could put it on another machine and play it ( nope, not authorized )
    So just authorize that second system. All you need is to have it connected to the Internet long enough for it to contact the iTunes Music Store. If the track stutters on that system as well, then the track is almost certainly defective. Contact the iTMS through the link I provided above.

  • QT still stuttering - How to talk with a real person at Apple about it

    Does anyone know how I can get a hold of someone at Apple ( like a real person to talk to )? I’m a PC guy and have never had this much trouble figuring out anything before. All I wanted to do was d’load a song - legally. I got ITUNES>made an account> looked up a song> and it played like crap ( stuttering ), So, I bought the song thinking I could put it on another machine and play it ( nope, not authorized ) So, I’m stuck with a .99 cent piece of crap. The amazing thing is THIS HAPPENED 6 MONTHS AGO. I have listen to hundreds of folks here grope around in the dark, some having success some not, without a peep from Apple. Is this how they operate? If it is, I’m sure not seeing why they have a such rapid fan base.
    Plan and simple – I need to talk to a live person NOW. I have been through the boards at nausea have tried everything posted ( and I do mean everything, more then once too ) and now I plan to get my .99 cents back because I don’t believe Apple is up to the task of fixing this customers problem.
    Dell Windows XP Pro Lynx One Audio
    Dell   Windows XP Pro   Lynx One Audio

    And the more generic link if you're not in the US:
    http://www.apple.com/support/contact/
    This page would have been easily found it you'd just clicked the Support tab at the top of any of these pages, and it has all the various ways Apple provides to contact them including support phone numbers.
    Regards.

  • How do i talk to a real person to get a refund?

    i cancelled my purchASE OF aCROBAT ON OCT. 28, BUT HAVE NOT RECEIVED PROMISED REFUND.  HOW DO I REACH A REAL PERSON TO DISCUSS?

    Hi hat69,
    I have arranged a callback for you from the concern department.
    Regards,
    Romit Sinha

  • How do i get to talk with a real person about my problem?

    I am thoroughly frustrated trying to navigate all this troublehooting nonsese online by myself. i paid for a product that is not working. how do i speak with a real person who can answer my questions???????

    Hi,
    You may contact HP support via Phone, email or live chat.
    Select your country below, then follow Technical support after you buy to get the contact details.
    http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
    Regards,
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Im getting beyond aggravated how do i talk to a real person

    What the hell do i call to a real person im about to say (removed) verizon and my family is gonna switch
    >>Edited to comply with the Verizon Wireless Terms of Service<<
    Message was edited by: Verizon Moderator

    Yes, . . .Customer Service has been awesome most times, . . this shortcut should help bunches with the phone tree, which may need revamped some also.   It's Telesales, Shipping,  and  Returns that need an overhauling!

  • How can I talk w/a real person for password support?

    and why do I continue to get a pop up screen saying "safari wants to use "login" key chain??  Help.

    What's the problem? We are easier to ask than a real person on the phone. If you'd really like to talk to someone about it, call 1-800-APL-CARE during business hours, or see the international numbers list here: http://support.apple.com/kb/HE57
    The login keychain is just your stored passwords. Mac OS calls any set of stored passwords a "Keychain" which is viewable in the "Keychain Access" application. Your basic, catch-all keychain is your login keychain. Basically, you should grant Safari access unless you have a good reason not to.

  • How do I talk to a real person? And does Verizon have the worst customer service of any business of any type?

    This company is nearly impossible to communicate with! How can they continue to not address their inability to handle questions?

    Customer service at 1-800-922-0204 or *611 from your phone. When you get to the phone tree select option 4 and say agent.

Maybe you are looking for