How do you get a digital dial indicator to read in labview?

I have a digital dial indicator which I uses a USB conection.  the deviece says it is working in MAX but I can not get it to display any numbers in max.  I have also tried to set it up in a VI with a DAQ but the DAQ does not find the device.  Can anyone help?

Richard @ GE wrote:
Using hyperterminal I have to press a button on the cable connecting the insturment to the computer for it to record a value. 
I have not written any code yet for labview.  I have only tried to figure out how to get LabView to see the device but have not been able to acomplish that. 
By "record a value" I am interpreting this to mean that you are seeing text appear in HyperTerminal. In this case the reason why you are seeing "stuff" in HyperTerminal but not in MAX is that HyperTerminal is continuously running and spitting out whatever is on the serial port. The MAX test panels don't work that way. If you open the Example Finder and look at the Basic Serial Write and Read VI you will see that the read part of that VI checks to see how many bytes are on the serial port and reads that many. If you put this inside a loop then you will get an equivalent to what HyperTerminal does. 

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