How do you like AppleCare

I am curious how other people feel about it. Consumer Reports always gives Apple the highest rating for tech support but they don't mention it's not cheap and the price has gone up quite a bit.
Apple Care seems to send me the feedback surveys whenever I have a good experience but never when things get screwed up so I always give them my feelings for all the support.
this is the note I sent in the last feedback
"I use Apple Care a lot and about half the time it helps and once in a while it really screws up things. I had one guy tell me to drag a file into my HD and it ruined my computer. I lost everything and it was for a minor little issue. I really hate to say it but most of the bad help comes from over-seas support. This may be because it's the middle of the night over there and their tired. The over-politeness is also extremely irritating. It seems sometimes they spend the whole time telling me how much they want to help without actually saying anything useful.
It's not just the over-seas support people though, a lot of the iTunes people are limited with there actual computing knowledge. You should make it easier for them to switch you to someone more knowledgeable,I get the feeling they aren't supposed to do it or it will reflect badly on them."

Bobsax wrote:
I am curious how other people feel about it. Consumer Reports always gives Apple the highest rating for tech support but they don't mention it's not cheap and the price has gone up quite a bit.
Keep in mind that you get a free year of hardware warranty with a new Mac. This is free support is part of what gets Apple high ratings for good support.
As you know, you have the option to pay for an extended AppleCare Protection Plan (APP) as well, which adds two additional years to the hardware warranty as well as free phone support for the entire three years of warranty. But this isn't something you have to do to get support; it's just an extended warranty. I have some more details about your warranty options in this FAQ.

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Hi ,
As far as I know, This is a default feature. and is not recommended to delete or deactivate this pop up.
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Hi ,
As far as I know, This is a default feature. and is not recommended to delete or deactivate this pop up.
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You can go to IE tools> addon settings and deactivate the above dll (sharepoint open document class). But if you do so, then the other office office files which are word/excel/pptx etc.. would aslo gets affected and they also wont get the popup.
Hope this helps.
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Bo Donohoo wrote:
Mr. Linc Davis,
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