How do you regain access to change info on song info

i had itunes loaded on my old computer and it was sent out to get fixed, i had my files on a external hard drive. i just bought a new computer and dragged and dropped my itunes library into the new computer. the new songs i downloaded into the new computer, i can change the song info on (album, song names etc). the songs that were loaded from the old computer putting them onto the external drive info is greyed out and cannot be changed. is there a way to fix this issue?

Since you have Vista--there is a possibility that you don't have full permission to alter these files. To change your authorization status:
Do you store your music in your iTunes folder? Or in a separate music folder or on another hard disk?
If the files are in your iTunes folder, you can find this by going to Start>Computer>Hard Disk C>Users (in left column)>Your Name (in right column)>Music>iTunes>iTunes Music (the FOLDER not the library file)
Inside this folder with be folders with artist names. Click on one of these and keep opening things until you get to an actual song file, then right click and choose "Properties". When the next box opens, choose the security tab, scroll down and click on your name (probably second on list after "System"). Make sure you have FULL PERMISSION for all functions. If you don't click the "Edit" button and change things so you do.
If you don't keep your music files inside your iTunes folder, then go to the place where you store these files. Find an actual song file, right click, choose properties and then follow the instructions above.
P.S.--I know you store on an external--I just reposted one of my responses that should help you. Good luck!
Message was edited by: samdogmom
Message was edited by: samdogmom

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