How to cancel the returns order

Hi,
i have done a sales process by creating sales order, delivery, invoice and then i have taken the goods return by returns order, returns delivery and the credit memo.
Now i want to delete/ cancel all the documents till from credit memo to sales order. im getting error during deleting the returns order.
can u tell me the process abt how to can all the docs
Thanks and Regards
Kishore

Hi there,
What error you get when you try to delete the returns?
If the credit memo is posted, then rever the posting. T
hen cancel the credit memo in VF11.
Reverse the PGI in VL09 for the returns delivery. Unpack & reverse the picking quantity. Delete the delivery.
Then cancel the returns order.
Pls note that you cannot delete the sales order. You can only cancel or enter reason for rejection in the line items.
Same way cancel all the documents from F2 to OR.
Regards,
Sivanand

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I have some sales order to be cancelled in which the header and line status are in *"Entered"*. I am not able to cancel these sales order.
Also note that these orders are for maintenance service.Once i book these orders the lines will change to closed status.
So it is not possible to book and cancel the lines.
Kindly me to resolve this.

926530 wrote:
Boss,
If i do Action-->cancel on header, it just makes the qty to zero.But the header and line status still showing as entered.It will not cancel the order.
The problem for me is that these lines are coming in my monthly reports. This is what your question says...be more specific as what is your issue..which in turn is your problem
How to cancel the sales order - header and line status are in Entered Stage
Coming to your Action-->cancel...as far as i know ...the header status will change to canceled..
unless until you have some processing constraints in place...which is stopping you...
HTH
Mahendra

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Dear Gurus,
This is the scenario of Free subsequent delivery with the reference of Return Delivery.
In brief-->
I created one sales order and done its normal delivery and billing. So this order to cash cycle is completed.
Then due to the damage in transit of some material customer wants to return some good and ask for the subsequent delivery of same goods.
therefore I create a return sales order with the reference of previous sales order and and do the return delivery. Here I am not making the credit note as I have to make the subsequent delivery for the return order.
So I create the sales order for subsequent delivery with the reference of Return order and do the delivery.
Now I have the query that when I run the billing due list (VF04) I get the same return order in billing due list as I have not created the credit memo with its reference. And the return order will remain there always. But I dont want that return order to appear in the billing due list as I have done the subsequent delivery for that return order.
Please tell me how the return order's status can be made completed to avoid it in billing due list.
Please suggest me all the possible solutions to complete the scenario.
regards,
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Hi,
The SDF has to be created with refernce to the Sales Order only.
In Brief:-
When ever the goods are damaged in transit,generally we ask them to scrap the damaged goods and then decide what to do like
1) Either to give a credit note to the customer for the damaged goods.
or
2)Replace the Goods by SDF.
Check me if iam wrong
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Call whoever you sent the return request to (your carrier? Apple?) and tell them you want to cancel the return request.

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Dear All,
I want to cancel sale order but the sale order have a subsequent document is there is any soulution that when i cancel the sale order all the subsequent document, outbound delivery and invoice cancelled in jn\ust one step, if not then what is the other way to solve that problem.

Hi
You can reject the sales order by going to VA02
Go to-> Item -> Enter Reason for Rejection
and save the order.
This will reject the order even if the subsequent documents are created so that no further open quantities can be delivered.
Reward points if useful.
Regards,
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Edited by: Nimit Raiya on Jul 3, 2008 4:03 PM

How to cancell the account?

how to cancell the account?

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

How to cancel a Move Order line using API

Hi
I have a requirement, where I have to cancel Move order lines.
At times, multiple Move order lines are getting created for the same Sales order line.
Even after the Sales Order line is shipped and closed, the move order line is still open and it also has a corresponding pending transaction in mtl_material_transactions_temp table.
I came across INV_MOVE_ORDER_PUB.process move order line API.
how do I use it to cancel the move order line. Any sample codes would be highly welcome.
Thanks

Finally, found an alternate solution.
used the following code.
===================================
SET serveroutput on size 1000000
DECLARE
l_return_status VARCHAR2(100);
l_msg_count NUMBER;
l_msg_data VARCHAR2(2000);
l_msg_index NUMBER;
l_user_id NUMBER;
l_resp_id NUMBER;
l_appl_id NUMBER;
l_org_id NUMBER := &org_id;
l_move_order_line_id NUMBER := &mo_line_id ;
BEGIN
SELECT user_id
INTO l_user_id
FROM fnd_user
WHERE user_name = 'PRAWILNSON';
SELECT responsibility_id
,application_id
INTO l_resp_id
,l_appl_id
FROM fnd_responsibility_vl
WHERE responsibility_name = 'Order Management Super User';
FND_GLOBAL.apps_initialize (l_user_id, l_resp_id, l_appl_id);
MO_GLOBAL.set_policy_context ('S', l_org_id);
MO_GLOBAL.init;
DBMS_OUTPUT.put_line ('Calling INV_MO_BACKORDER_PVT to Backorder MO');
DBMS_OUTPUT.put_line ('===============================');
inv_mo_backorder_pvt.backorder (p_line_id => l_move_order_line_id
,x_return_status => l_return_status
,x_msg_count => l_msg_count
,x_msg_data => l_msg_data);
DBMS_OUTPUT.put_line ('Return Status is : '|| l_return_status);
-- Check Return Status
IF l_return_status = fnd_api.g_ret_sts_success THEN
DBMS_OUTPUT.put_line ('Successfully BackOrdered the Move Order Line');
COMMIT;
ELSE
DBMS_OUTPUT.put_line ('Could not able to Back Order Line Due to Following Reasons' );
ROLLBACK;
FOR j IN 1 .. l_msg_count LOOP
FND_MSG_PUB.get(p_msg_index => j
,p_encoded => fnd_api.g_false
,p_data => l_msg_data
,p_msg_index_out => l_msg_index);
DBMS_OUTPUT.put_line ('Error Message is : '|| l_msg_data);
END LOOP;
END IF;
END;
/

How to create the sales order using BAPI's ....?

Hi Guru's,
could you please provide how to create the sales order using BAPI's .....i need step by step process and please provide the details from scratch....basically i don't have basic knowledge on this....please provide required inputs ....:)
thanks in advance
Srinivas......

Hi Guru's thanks for your inouts and your valuble time...
please find the program logic below...
*& Report ZAREPAS30
REPORT zarepas30.
DATA : gs_vbeln                   TYPE vbak-vbeln,
       gs_order_header_in         TYPE bapisdhd1,
       gs_order_header_inx        TYPE bapisdhd1x,
       gt_order_items_in          TYPE STANDARD TABLE OF bapisditm,
       gwa_itab1                  TYPE bapisditm,
       gt_order_items_inx         TYPE STANDARD TABLE OF bapisditmx,
       gwa_itab2                  TYPE bapisditmx,
       gt_order_partners          TYPE STANDARD TABLE OF bapiparnr,
       gwa_itab3                  TYPE bapiparnr,
       gt_return                  TYPE STANDARD TABLE OF bapiret2,
       gwa_itab4                  TYPE bapiret2.
Sales document type
PARAMETERS: p_auart TYPE auart OBLIGATORY.
Sales organization
PARAMETERS: p_vkorg TYPE vkorg OBLIGATORY.
Distribution channel
PARAMETERS: p_vtweg TYPE vtweg OBLIGATORY.
Division.
PARAMETERS: p_spart TYPE spart OBLIGATORY.
Requested Delivery Date
PARAMETERS: p_edatu TYPE edatu OBLIGATORY.
Sold-to
PARAMETERS: p_sold TYPE kunnr OBLIGATORY.
Ship-to
PARAMETERS: p_ship TYPE kunnr OBLIGATORY.
Material
PARAMETERS: p_matnr TYPE matnr   OBLIGATORY.
Quantity.
PARAMETERS: p_menge TYPE kwmeng OBLIGATORY.
Plant
PARAMETERS: p_plant TYPE werks_d OBLIGATORY.
Start-of-selection.
START-OF-SELECTION.
Header data
Sales document type
gs_order_header_in-doc_type = p_auart.
gs_order_header_inx-doc_type = 'X'.
Sales organization
gs_order_header_in-sales_org = p_vkorg.
gs_order_header_inx-sales_org = 'X'.
Distribution channel
gs_order_header_in-distr_chan = p_vtweg.
gs_order_header_inx-distr_chan = 'X'.
Division
gs_order_header_in-division = p_spart.
gs_order_header_inx-division = 'X'.
Reguested Delivery Date
gs_order_header_in-req_date_h = p_edatu.
gs_order_header_inx-req_date_h = 'X'.
gs_order_header_inx-updateflag = 'I'.
Partner data
Sold to
gwa_itab3-partn_role = 'AG'.
gwa_itab3-partn_numb = p_sold.
APPEND gwa_itab3 TO gt_order_partners .
ship to
gwa_itab3-partn_role = 'WE'.
gwa_itab3-partn_numb = p_ship.
APPEND gwa_itab3 TO gt_order_partners .
ITEM DATA
gwa_itab2-updateflag = 'I'.
Line item number.
gwa_itab1-itm_number = '000010'.
gwa_itab2-itm_number = 'X'.
Material
gwa_itab1-material = p_matnr.
gwa_itab2-material = 'X'.
Plant
gwa_itab1-plant    = p_plant.
gwa_itab2-plant   = 'X'.
Quantity
gwa_itab1-target_qty = p_menge.
gwa_itab2-target_qty = 'X'.
APPEND gwa_itab1 TO gt_order_items_in.
APPEND gwa_itab2 TO gt_order_items_inx.
Line item number.
gwa_itab1-itm_number = '000020'.
gwa_itab2-itm_number = 'X'.
Material
gwa_itab1-material = p_matnr.
gwa_itab2-material = 'X'.
Plant
gwa_itab1-plant    = p_plant.
gwa_itab2-plant   = 'X'.
Quantity
gwa_itab1-target_qty = p_menge.
gwa_itab2-target_qty = 'X'.
APPEND gwa_itab1 TO gt_order_items_in.
APPEND gwa_itab2 TO gt_order_items_inx.
CALL FUNCTION 'BAPI_SALESORDER_CREATEFROMDAT2'
EXPORTING
    order_header_in               = gs_order_header_in
    ORDER_HEADER_INX              = gs_order_header_inx
IMPORTING
    SALESDOCUMENT                 = gs_vbeln
tables
    RETURN                        = gt_return
    ORDER_ITEMS_IN                = gt_order_items_in
    ORDER_ITEMS_INX               = gt_order_items_inx
    order_partners                = gt_order_partners.
Check the return table.
LOOP AT gt_return into gwa_itab4 WHERE type = 'E' OR type = 'A'.
    EXIT.
ENDLOOP.
IF sy-subrc = 0.
    WRITE: / 'Error occured while creating sales order '.
ELSE.
Commit the work.
CALL FUNCTION 'BAPI_TRANSACTION_ROLLBACK'.
    CALL FUNCTION 'BAPI_TRANSACTION_COMMIT'.
    WRITE: / 'Document ', gs_vbeln, ' created'.
ENDIF.

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please contact Skype customer service
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How to cancel the returns order

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