How to catch error in the Active Sync process

Question

Hi, we are using Flat File active sync to update IDM user attribute. Once IDM found matched record, it builts view. However, during this period, the the matched user is locked, for example. Then IDM stop processing this record then go to next record. How can I catch this error? In log file I saw error message but how can use workflow or other way to know the error? How can get ResultItem that contains error message during AS?

Answer 1

Hi,
I am doing the following....
Assume a main workflow which calls many sub workflows ...
1. Define two global variables as follows
<Variable name='anyErrorOccured'><Boolean>false</Boolean></Variable>
<Variable name='allErrorMsg'><s>Error..</s></Variable>
2. In the all main and sub workflows, add an special 'Action' to check the errors after each Action
<Action id='1' name='doSomething'>
</Action>
<Action id='2' name='checkForErrors'>
<cond>
<isTrue><ref>WF_ACTION_ERROR</ref></isTrue>
set the anyErrorOccured variable to true
Append a custom error message(hard coded) to allErrorMsg variable - error message may contain workflow name and in which action error occured
</cond>
</Action>
3. Before ending the main workflow, if anyErrorOccured is true, then send an email to IDM administartor with allErrorMsg
<Activity id='3' name='CheckOverallError'>
<Transition to='SendOverallErrorNotificationToIDM'>
<ref>anyErrorOccured</ref>
</Transition>
<Transition to='end'/>
</Activity>
Hope, this helps.
Furthermore, I tried to catch the actual error trace from IDM using the following in each 'checkForErrors' Action and append all IDM error messages for email notification.
<invoke name='getMessage'>
<get>
<invoke name='getErrorMessages'>
<ref>WF_CASE_RESULT</ref>
</invoke>
<i>1</i> ???????
</get>
</invoke>
But , it was not successful, as I could not extract the right error mesage at the right place from WF_CASE_RESULT