How to change number's label & how to specify alert hour in calendar?

Question

I have iPhone 4 on version 4.1 and I would like to change the labels of my contact's phone numbers.
For example, my dad has two mobile numbers, but I can only set one mobile number (the other one can be "work", "home", etc.) so in that case I would like to have 2 labels named "mobile". And what if I would like to add a custom label, for example "restaurant"? How can I do it?
Another thing I would like to set is a different event alert than what I'm offered. For example, I can have my alert 1 or 2 hours before, but not 3 hours before (the next option is already 1 day before). How can I change that?
Thanks for your help!

Answer 1

I just got off the phone with apple tech support. The problem for me was that I had my contacts set to sync with google. This means they were essentially being saved and managed by google. By turning off syncing with google, all those fields, including 'add custom label' became available. To manage the google sync setting, on your phone go to SETTINGS > MAIL,CONTACTS,CALENDARS > GMAIL > CONTACTS. If you turn this off your contacts will be saved and managed by your phone. Be sure to turn icloud syncing on and that it includes contacts. To do that, go to SETTINGS > ICLOUD > CONTACTS. This is the ideal solution, however it removes your google contacts from the phone. To get the google contacts back onto your phone without switching your sync settings back to google, download your google contacts into Outlook or Windows Live mail and export them into the phone. I can't give you steps on how to download them from google, but to get them from Outlook or Windows Live Mail to your phone, do this: while the phone is plugged in, go into iTunes. click once on your phone name where it appears in the list to the left, by default it shows you the SUMMARY screen. It's hard to notice, but look at the top of the summary screen and see that there are other links there for INFO, APPS, MUSIC, etc. Click on INFO. Check the SYNC CONTACTS with option and choose outlook or windows, whichever applies to you. Click the APPLY button at the very bottom of the screen and it'll sync it up. Good luck!