How to change Shopping cart error messages.

Hi,
My Client side end users are trying to create shopping carts, and if the shopping cart fails in backend side, it will display error message in status like 'Item Contain Error' or 'Backend Document not able to generate' like this.
But, by looking the shopping cart status my end user not able to understand the problem. every time then need to run t.code RZ20 and check. for them its time taking. So they want to see the detail messge in the shopping cart status it self.
Could anybody help me how to replace the message with detail message.
Thanks,
Ram.

Hi Scot is correct.
we should not give access to requestor all this access.
admin should aware to identify the problem and correct the data and submit it the cart etc..
if the employee role only can not even see error in processs (even his cart).
only admin can process or admin can inform the requestor instruct the requestor to create a new cart ..
upon business process
br
muthu

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