How to check received mails in SAP system

Hi Experts,
I have a requirement where I need to send an email from Outlook to SAP system using SMTP.
All the SMTP configurations and settings have been done.
I had a query that how do I check that the mail is recieved in the SAP system.
Like we have Utilities - Overview of send orders to check the mails sent from the SAP system, do we have some place to check the receiving mails also?
I came to know about a SOOD table, but no entry is been made in it when I test sending mail.
Any help would be highly appreciated
Regards,
Saumya

Hi Saumya,
You can try this just to see if your CRM is receiving emails.
Go to t-code SCOT and then Utilities->Trace Settings. Activate the trace for inbox.
Then send an email to your CRM system.
Wait a few seconds and then go to SCOT again, and then Utilities->Trace Selection.
Check if an entry corresponding to your email was created.
If not, maybe some configuration is missing. I've always worked in a Interaction Center scenario, with ERMS integration. For that, the configurations steps need were:
- Activated the workflow
- Configurate t-code SO28 to generate the ERMS object
- Used ERMS rule modeler to route my emails to an organization ID
- Activated service SAPCONNECT (with an user associated for authorization)
Hope that this may help you to go a little trough.
Kind regards.

Similar Messages

Receiving mails in SAP system

Hi Experts,
I have a requirement where I need to send an email from Outlook to SAP system using SMTP.
All the SMTP configurations and settings have been done.
But when I send a mail from Outlook to SAP, it is not getting displayed in SOIN. I have waited for 1 hr taking in considerations slow network connectivity to check in SOIN.
I have checked the settings in RZ10 for instance profile. I am using port 25 and virtual host 0 for connectivity.
Please let me know where I might be lacking in doing the settings.
Regards,
Saumya

Hi Sowmya,
I am using a standard workflow for approval of Appropriation Requests (App. Req.)
We have 5 approvals(persons) in the headachy.
I want to know the status of a App. Req.
i.e which persons are approved
at which person it is pending
or whether it is approved by all the 5 persons
In which table I get this information ois there any Function module to get this info?
I want know the status of a request by passing app request number
Can u plz send ur reply to narendra.maddipatiATtatatel.co.in

Problem with Send and Receive Emal In SAP System

Hi gurus!
I have a following quote:
Dear !
I have a problem with send and receive email in SAP system following :
I want to test send and receive email in local network at my company. I
had two server
Server 1 : I setup Exchange Mail Server 2007 with domain controller is
fes.com
Server 2 : I setup SAP ERP ECC 6.0
On Server 1 : I created 2 account ( u1Afes.com and u2Afes.com ) and then I tested send and receive email between u1 and u2 in local network through Microsoft Outlook 2007 -> OK
and then
On Server 2: I had configured send and receive email on SAP system
through tcode SBWP, SCOT and SOST as Note 455140 - "Configuration of
e-mail, fax, paging or SMS using SMTP"
for example :
I logged in SAP system with user Basis01 (with email u1Afes.com ) -> then,using tcode SBWP -> new message -> send to u2Afes.com with Internet Mail type and then status message with green light -> sending ok
and then I have used Microsoft Outlook 2007, I logged with account u2 ->check email -> Ok. I saw message which send from u1
Finally, My problem is how can receive mail in SAP system without using Microsoft Outlook
For example:
Login system SAP with Basis01 account (with u1Afes.com ) -> tcode SBWP ->New Message -> send to u2Afes.com
and then
Login system SAP with Basis02 account (with u2Afes.com ) -> tcode ??? ->
To receive email from Basis01 (with u1Afes.com )
Please help me now
Thanks
I replace "@" with "A" because of banning email of this forum.
This quote is about sending email in local network. And we can't receive any email from the outside email address. Addition if I wanna send email to internal email in Internet (we've just tried with email address in local network) What should I config in SAP and Exchange ?
By the way, Is SAP Server IP added to Relay Agent for sending or receiving mail ?
Regards
An NLP
Edited by: An NLP on Apr 6, 2010 7:03 PM

Hi,
This problem is a classic problem of mail routing via Exchange. Exchange like most mail servers use the domain part of the email address as a means to route mails. So I will make an assumption that your main company mail addrss is "User @ fes.com".
So when you send a mail to the "User @ fes.com mail" address the mail is delivered to your Outlook mail address as this is the default route for company.
(Q) So how do you get your Exchange server to relay the mail into the sending SAP system?
(A) The easiest way would be to setup and unique mail domain for your SAP system. I always recommend "user @ client.sid.company.com" which in your case would be "u1 @ 100.PRD.fes.com". You can then instruct Exchange to send any emails addressed to 100.PRD.fes.com domain to your SAP system. Also using this format of address you can configure multiple mail connections into multiple SAP systems.
(A) Another answer would be to enter the "Full" email address (LOcal and Domain part of address) into the routing rule for Exchange e.g. "U1 @ fes.com" so that all emails addressed to this user will be delivered into SAP. However this method requires a lot of Admin as you will have to update Exchange with ALL email address that need to receive emails. Also if your corporate mail address is "U1 @ fes.com" then all mails will be forwarded to SAP.
I would definitely NOT recommend this method but the decision is up to you.
P.S. The IP address of the SAP system is entered into the mail header of the email. This is standard practice in SMTP relay. You can suppress this header in Exchange
Hope this helps
Michael

How to setup workplace message in SAP system

Hi Experts,
how to setup workplace message in SAP system.
when am logon SAP GUI i am getting mesage of Document workplace. ( you have one new document)
saying that in Inbox i have 1 document.
my client they dont want Receive that pop up message. thy want receive document but no pop up message .
where can i do customize thia i hope there was a T-code for this.
Thank INadvance,
Anthyodaya.

Hi,
Go to transaction SBWP and Click Distribution list and choose the list where you can find one check box send express. you just deselect the check box and save it. After that you will not receive any express note . but you will get messge to your inbox.
Regards,
abi

How can i send mails from SAP?

how can i send mails from SAP?
what are the configurations i have to do in SAP for that?
pls give me a detail reply......
if possible, pls give me the sample ABAP program for that.

recently i have worked on a similar requirement here is the sample code for that
REPORT ZDOC_AS_EMAIL_3.
*& Report ZEMAIL_ATTACH *
*& Example of sending external email via SAPCONNECT *
TABLES: ekko.
PARAMETERS: p_email TYPE somlreci1-receiver.
TYPES: BEGIN OF t_ekpo,
ebeln TYPE ekpo-ebeln,
ebelp TYPE ekpo-ebelp,
aedat TYPE ekpo-aedat,
matnr TYPE ekpo-matnr,
END OF t_ekpo.
DATA: it_ekpo TYPE STANDARD TABLE OF t_ekpo INITIAL SIZE 0,
wa_ekpo TYPE t_ekpo.
TYPES: BEGIN OF t_charekpo,
ebeln(10) TYPE c,
ebelp(5) TYPE c,
aedat(8) TYPE c,
matnr(18) TYPE c,
END OF t_charekpo.
DATA: wa_charekpo TYPE t_charekpo.
DATA: it_message TYPE STANDARD TABLE OF solisti1 INITIAL SIZE 0
WITH HEADER LINE.
DATA: it_attach TYPE STANDARD TABLE OF solisti1 INITIAL SIZE 0
WITH HEADER LINE.
DATA: l_t_objhead LIKE solisti1 OCCURS 1 WITH HEADER LINE.
DATA: t_packing_list LIKE sopcklsti1 OCCURS 0 WITH HEADER LINE,
t_contents LIKE solisti1 OCCURS 0 WITH HEADER LINE,
t_receivers LIKE somlreci1 OCCURS 0 WITH HEADER LINE,
t_attachment LIKE solisti1 OCCURS 0 WITH HEADER LINE,
t_object_header LIKE solisti1 OCCURS 0 WITH HEADER LINE,
w_cnt TYPE i,
w_sent_all(1) TYPE c,
w_doc_data LIKE sodocchgi1,
gd_error TYPE sy-subrc,
gd_reciever TYPE sy-subrc.
*START_OF_SELECTION
START-OF-SELECTION.
*Retrieve sample data from table ekpo
PERFORM data_retrieval.
*Populate table with detaisl to be entered into .xls file
PERFORM build_xls_data_table.
*END-OF-SELECTION
END-OF-SELECTION.
*Populate message body text
perform populate_email_message_body.
*Send file by email as .xls speadsheet
PERFORM send_file_as_email_attachment
                    tables it_message
                            it_attach
                        using p_email
    'Example . xls documnet attachment'
                                 'XLS'
                            'filename'
                    changing gd_error
                          gd_reciever.
*Instructs mail send program for SAPCONNECT to send email(rsconn01)
PERFORM initiate_mail_execute_program.
*& Form DATA_RETRIEVAL
*Retrieve data form EKPO table and populate itab it_ekko
FORM data_retrieval.
SELECT ebeln ebelp aedat matnr
UP TO 10 ROWS
FROM ekpo
INTO TABLE it_ekpo.
ENDFORM. " DATA_RETRIEVAL
*& Form BUILD_XLS_DATA_TABLE
*Build data table for .xls document
FORM build_xls_data_table.
*CONSTANTS: con_cret(2) TYPE c VALUE '0D', "OK for non Unicode
*con_tab(2) TYPE c VALUE '09'. "OK for non Unicode
*If you have Unicode check active in program attributes thnen you will
*need to declare constants as follows
class cl_abap_char_utilities definition load.
constants:
con_tab type c value cl_abap_char_utilities=>HORIZONTAL_TAB,
con_cret type c value cl_abap_char_utilities=>CR_LF.
CONCATENATE 'EBELN' 'EBELP' 'AEDAT' 'MATNR'
INTO it_attach SEPARATED BY con_tab.
CONCATENATE con_cret it_attach INTO it_attach.
APPEND it_attach.
LOOP AT it_ekpo INTO wa_charekpo.
CONCATENATE wa_charekpo-ebeln wa_charekpo-ebelp
wa_charekpo-aedat wa_charekpo-matnr
INTO it_attach SEPARATED BY con_tab.
CONCATENATE con_cret it_attach INTO it_attach.
APPEND it_attach.
ENDLOOP.
ENDFORM. " BUILD_XLS_DATA_TABLE
*& Form SEND_FILE_AS_EMAIL_ATTACHMENT
*Send email
FORM send_file_as_email_attachment tables pit_message
                                          pit_attach
                                       using p_email
                                            p_mtitle
                                            p_format
                                          p_filename
                                    p_attdescription
                                    p_sender_address
                                p_sender_addres_type
                                    changing p_error
                                          p_reciever.
DATA: ld_error TYPE sy-subrc,
ld_reciever TYPE sy-subrc,
ld_mtitle LIKE sodocchgi1-obj_descr,
ld_email LIKE somlreci1-receiver,
ld_format TYPE so_obj_tp ,
ld_attdescription TYPE so_obj_nam ,
ld_attfilename TYPE so_obj_des ,
ld_sender_address LIKE soextreci1-receiver,
ld_sender_address_type LIKE soextreci1-adr_typ,
ld_receiver LIKE sy-subrc.
ld_email = p_email.
ld_mtitle = p_mtitle.
ld_format = p_format.
ld_attdescription = p_attdescription.
ld_attfilename = p_filename.
ld_sender_address = p_sender_address.
ld_sender_address_type = p_sender_addres_type.
*Fill the document data.
w_doc_data-doc_size = 1.
*Populate the subject/generic message attributes
w_doc_data-obj_langu = sy-langu.
w_doc_data-obj_name = 'REPORT'.
w_doc_data-obj_descr = ld_mtitle . "mail description
w_doc_data-sensitivty = 'F'.
*Fill the document data and get size of attachment
CLEAR w_doc_data.
READ TABLE it_attach INDEX w_cnt.
w_doc_data-doc_size =
( w_cnt - 1 ) * 255 + STRLEN( it_attach ).
w_doc_data-obj_langu = sy-langu.
w_doc_data-obj_name = 'SAPRPT'.
w_doc_data-obj_descr = ld_mtitle.
w_doc_data-sensitivty = 'F'.
CLEAR t_attachment.
REFRESH t_attachment.
t_attachment[] = pit_attach[].
*Describe the body of the message
CLEAR t_packing_list.
REFRESH t_packing_list.
t_packing_list-transf_bin = space.
t_packing_list-head_start = 1.
t_packing_list-head_num = 0.
t_packing_list-body_start = 1.
DESCRIBE TABLE it_message LINES t_packing_list-body_num.
t_packing_list-doc_type = 'RAW'.
APPEND t_packing_list.
*Create 1st attachment notification
t_packing_list-transf_bin = 'X'.
t_packing_list-head_start = 0.
t_packing_list-head_num = 1.
t_packing_list-body_start = 1.
DESCRIBE TABLE t_attachment LINES t_packing_list-body_num.
t_packing_list-doc_type = ld_format.
t_packing_list-obj_descr = ld_attdescription.
t_packing_list-obj_name = ld_attfilename.
t_packing_list-doc_size = t_packing_list-body_num * 255.
APPEND t_packing_list.
**Create 1st attachment notification
*t_packing_list-transf_bin = 'X'.
*t_packing_list-head_start = 0.
*t_packing_list-head_num = 1.
*t_packing_list-body_start = 1.
*DESCRIBE TABLE t_attachment LINES t_packing_list-body_num.
*t_packing_list-doc_type = ld_format.
*t_packing_list-obj_descr = ld_attdescription.
*t_packing_list-obj_name = ld_attfilename.
*t_packing_list-doc_size = t_packing_list-body_num * 255.
*APPEND t_packing_list.
**Create 2nd attachment notification
data: x type i.
DESCRIBE TABLE t_attachment LINES X.
append lines of it_attach to t_attachment.
data: start type i,
      end type i,
      cal type i.
start = X + 1.
describe table t_attachment lines end.
cal = end - start.
t_packing_list-transf_bin = 'X'.
t_packing_list-head_start = 0.
t_packing_list-head_num = 1.
t_packing_list-body_start = start.
t_packing_list-body_num = end.
*DESCRIBE TABLE t_attachment LINES t_packing_list-body_num.
t_packing_list-obj_descr = 'Eng Change'. "ld_attdescription.
t_packing_list-doc_type = ld_format.
*t_packing_list-obj_name = 'Eng' .
t_packing_list-doc_size = t_packing_list-body_num * 255.
APPEND t_packing_list.
*Add the recipients email address
CLEAR t_receivers.
REFRESH t_receivers.
t_receivers-receiver = ld_email.
t_receivers-rec_type = 'U'.
t_receivers-com_type = 'INT'.
t_receivers-notif_del = 'X'.
t_receivers-notif_ndel = 'X'.
APPEND t_receivers.
CALL FUNCTION 'SO_DOCUMENT_SEND_API1'
EXPORTING
document_data = w_doc_data
put_in_outbox = 'X'
sender_address = ld_sender_address
sender_address_type = ld_sender_address_type
commit_work = 'X'
IMPORTING
sent_to_all = w_sent_all
TABLES
packing_list = t_packing_list
object_header = l_t_objhead
contents_bin = t_attachment
contents_txt = it_message
receivers = t_receivers
EXCEPTIONS
too_many_receivers = 1
document_not_sent = 2
document_type_not_exist = 3
operation_no_authorization = 4
parameter_error = 5
x_error = 6
enqueue_error = 7
OTHERS = 8.
*Populate zerror return code
ld_error = sy-subrc.
*Populate zreceiver return code
LOOP AT t_receivers.
ld_receiver = t_receivers-retrn_code.
ENDLOOP.
ENDFORM.
*& Form INITIATE_MAIL_EXECUTE_PROGRAM
*Instructs mail send program for SAPCONNECT to send email.
FORM initiate_mail_execute_program.
WAIT UP TO 2 SECONDS.
SUBMIT rsconn01 " WITH mode = 'INT'
"WITH output = 'X'
AND RETURN.
ENDFORM. " INITIATE_MAIL_EXECUTE_PROGRAM
*& Form POPULATE_EMAIL_MESSAGE_BODY
*Populate message body text
form populate_email_message_body.
REFRESH it_message.
it_message = 'Please find attached a list test ekpo records'.
APPEND it_message.
endform. " POPULATE_EMAIL_MESSAGE_BODY

User couldn't recieve the mail from SAP SYSTEM

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Hi Michael,
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Error when checking for layout in sap system.

Hi,
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Message no. SOFFICEINTEGRATION143
Diagnosis
An error occurred in the desktop application while opening a document.
Procedure
Check first whether you can insert a document from this desktop application as an embedded object in another application. The necessary menu item is usually 'Insert --> Object'. The application then lists all of the OLE document types. Choose the type corresponding to the desktop applciation. If the insertion fails, the error is in the desktop application itself.
This error has various causes. Often, it is caused by activating certain add-ins. Sometimes, the desktop application is wrongly installed. The error should not recur once you have disabled any add-ins or reinstalled the desktop application.
Procedure for System Administration
If you cannot solve the problem as described above, enter a problem message. There are notes relating to how to generate the log file using the program SAPROFFICEINTEGRATIONTRACE.
Please check it & reply to it soon.
Regards
Nilesh

Hi Nilesh,
Refer the Below links, may be you will get some ideas,
http://help.sap.com/erp2005_ehp_04/helpdata/EN/45/2fbd67361003c3e10000000a1553f6/frameset.htm
http://help.sap.com/saphelp_nw70/helpdata/en/2c/241a427ff6db2ce10000000a1550b0/content.htm
Refer the Notes:
886572            ADS: Central Patch Note for SAP NetWeaver 7.0
834573            SAP Interactive Forms by Adobe: Acrobat/Adobe Reader Version
894009            Adobe document services: Configuration Guide (NW 7.0)
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Regards,
Umesh.

Hello,
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How to unlock users in a SAP system if all of them are locked
Posted: Mar 21, 2007 10:07 AM         Reply      E-mail this post
Hello Experts,
In any SAP System,if a user having authorizations has mistakingly locked all the users of the SAP system,then how wll we unlock those users bcoz we wont be able to logon into the SAP System. Requested to revert your valuable replies at earliest.This happened with us,how to resolve it.My Email Id is [email protected] .
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Manas: These SQL statements we hv to run at the Command Prompt level only na.......
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Saumya
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32         Locked by CUA central administrator
64         Locked by administrator
128       Locked after failed logon
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set uflag='0' ;
commit.;
This unlocks all the users.
update sap<sid>.usr02
set uflag='0' where bname='xxx';
commit.;
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ANd what is name resolution and IP , how to check whether this is running fine.
regards, balu.

Hi,
you can use process monitoring or the alert function in the standalone TREXAdmin tool.
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http://en.wikipedia.org/wiki/Domain_Name_System
IP:
http://en.wikipedia.org/wiki/IP
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I think it´s better if you use the forum search and google/wikipedia before you ask such questions.
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I want to work with ABAP proxies.How to active ABAP proxy in SAP system.What the configuration is needed.Is there any configuration is need in XI system to work with ABAP proxies.Please help me..
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Kishan.

Hi Kishan,
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how to read a mail from sap INBOX thru abap code? can anyone tell me the technical approach? I NEED TO READ A MAIL and then need to pass the parameters to a bapi.
Message was edited by:
shahid mohammed syed

Hi SSM,
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Regards,
Ryan

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You can look at the javamail example codes as to how to create a new MimeMessage with multipart content.
anurag

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Hi Experts,
I have installed BO XI R3.1 SP3 Integration tool kit for SAP Solutions with Java Connectors.Now i can able to see SAP after login into the CMC. I have installed prerequisites like SAP GUI,Xcelsius,BO XI 3.1 Enterprise.
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Hi Venkat,
in case you have never done that before I would suggest you talk to the basis admin person and let him do it.
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How to check received mails in SAP system

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