How to complain to skype?

How can I get in contact with skype to complain to them about cutting off mac systems below 10.5?? I have tried to find out how to upgrade my computer but it isn't going to be easy and I can't afford to do it. Thanks

Hello,
You've just filed a complaint with Skype and we've registered it.
The explanation for why we are sometimes retiring older Skype version is captured in the first paragraph of the FAQ article here: https://support.skype.com/en/faq/FA34438/why-should-i-update-my-skype-version-what-do-i-need-to-do-t...
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Similar Messages

  • Suggestions on how to handle "Hacked Skype Account...

    I. User Can Still Access Account
    Run a full anti-virus scan (and other security scans available in your computer).  This may help to detect and remove any elements that the hacker may have used in gaining access to your account.
    2.  Immediately Change Your Password, preferably with something that is difficult to guess, and not related or totally different from the passwords you previously used. 
    3.  If the hacker also changed your registered email address, changed it back to your own email address.  Here is the link on how to change your registered email address;
    https://support.skype.com/en/faq/FA96/How-do-I-change-my-email-address-or-add-another-email-address-...
    4.  Contact Skype to report the incident.  They may be able to provide you with further explanation, clarification and helpful advice.  Use the Subject Security & Privacy >> Identity theft / Account takeover.
    https://support.skype.com/support_selection
    5.  You can also contact your bank to inform or alert them of the incident if there is a payment method registered in your Skype account.   They may also be able to provide you with additional suggestions, advice, or options.
    II. User Can Not Access Account (Password Has Been Changed) – Registered Email Address Not Changed.
    Run a full anti-virus scan (and other security scans available in your computer).  This may help to detect and remove any elements that the hacker may have used in gaining access to your account.
    2. Open the “Forgotten Your Password” page, then request for a new password to be sent to your registered email address;
    https://login.skype.com/account/password-reset-request
    3. Contact Skype to report the incident.  They may be able to provide you with further explanation, clarification and helpful advice.   Select the subject  Security & Privacy >> Identity theft / Account takeover.
    https://support.skype.com/support_request
    4. You can also contact your bank to inform or alert them of the incident if there is a payment method registered in your Skype account.   They may also be able to provide you with additional suggestions, advice, or options.
    III.  User Can Not Access Account (Password Has Been Changed) – Registered Email Address Has Also Been Changed.
    Run a full anti-virus scan (and other security scans available in your computer).  This may help to detect and remove any elements that the hacker may have used in gaining access to your account.
    2.  If your account has a billing or purchase history in the last 6 months, you can request for a new password without the need of your registered email address.  just click the link below;
         https://login.skype.com/account/password-automation
        After acquiring a new password, you can proceed in changing the registered email address to your own           email address;
        https://support.skype.com/en/faq/FA96/How-do-I-change-my-email-address-or-add-another-email-address-...
    3.  Contact Skype to report the incident.  They may be able to provide you with further explanation, clarification and helpful advice.  They will most likely ask you to provide some details in order for them to verify that you are the real account owner.  Select subject/topic Security & Privacy >> Identity theft / Account takeover.
         https://support.skype.com/support_request
    4.  You can also contact your bank to inform or alert them of the incident if there is a payment method registered in your Skype account.   They may also be able to provide you with additional suggestions, advice, or options.
    5.  If your account has no recent purchase, it may no longer be possible to retrieve your account.   Still you can try to contact Skype to know if you have other possible options.
    Note:  If for some reason the links to contact customer support don't work, you can also send an email to [email protected]
    Useful Links
    A. Protecting your Computer
    http://www.skype.com/intl/en-gb/security/online-safety/#protecting
    B. Skype Security - Protecting your online safety, security and privacy.
    http://www.skype.com/intl/en/security/
    C.  What can I do if someone has taken over my account? (from support.skype.com)
    https://support.skype.com/en-us/faq/FA10920/What-can-I-do-if-someone-has-taken-over-my-account;jsess...
    D.  How can I contact Skype Customer Service?
    https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
    CONTACT SKYPE CUSTOMER SERVICE   |  HOW TO RECORD SKYPE VIDEO CALLS  | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES   |  WINDOWS PROBLEMS TROUBLESHOOTING   |  SKYPE DOWNLOAD LINKS  
    MORE TIPS, TRICKS AND UPDATES AT
    skypefordummies.blogspot.com

    Skype is useless for this.
    They will claim that you the user are responsible, and that they don't need to do anyhing.
    So....
    Do not allow Skype to autorefill your account when it runs low on balance, and do not store a creditcard, or other payment info with them.
    Each user is liable for whatever the hackers can steal.
    As this is from recent personal experience, I recommend you to never keep payment information on file with Skype.

  • How can I remove Skype from my iMac?

    How can i remove Skype from my iMac?
    Thanks

    https://support.skype.com/en/faq/FA12073/how-can-i-completely-uninstall-and-then -reinstall-skype-for-mac-os-x?frompage=search&q=uninstall+skype+mac&fromSearchFi rstPage=false
    That should assist with getting rid of skype, Just don't worry about the reinstalling part

  • How can I delete Skype SMS messages from my I-Pad?

    How can I delete Skype SMS messages from my I-Pad?

    This is a user-to-user forum. Everyone here is a volunteer. Sometimes it takes longer than two minutes to get answer. Additionally, it's a support forum for Apple products, not Skype. You might get lucky and get an answer, you might not. While you're waiting, why don't you try Skype support?
    https://support.skype.com/en/

  • How can I delete SKYPE to GO - my account has been...

    How can I delete SKYPE to GO???? My account has been hacked and a SKYPE to Go account has been set up with I number I am unable to delete. It has proved impossible to contact anyone at SKYPE to inform them of this and to ask for assistance in deleting the account. My credit card has already been debited for calls I have not made. I am just beginning to realise that SKYPE has very little interest in the security of its customers account.  I would be really grateful for any help the SKYPE community can give me to delete this SKYPE to GO account. If anyone has contact details for SKYPE that would be much appreciated. Many thanks

    Hi, Hannah84000, and welcome to the Community,
    Please keep trying to contact Skype Customer Service.  I have read that people are experiencing problems reaching them, however try using a different browser, and be on the alert to accept a pop-up dialogue box window that would appear if you are directed to start an instant message chat with a customer service agent.
    People are getting through; sometimes is takes more than one or two attempts.  Skype is aware of this.
    Kind regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • How to complain to Apple about the person who repaired my MBA?

    Hi,
    About one month ago my MBA burnt and when I took it to Apple store the told me the SDD and logic bord has problem. The supposed to repair it in 7-10 days but it took 20 days! Anyways, when I took it home, I realised that its speakers does not work. So as I went again to Apple the said to forgot to connect the speaker's cables. They fixed it. Now after a few days I noticed there is a noise from one side of my laptop, near the headphone port. It is really low and I prefer to see how it goes. The problem is the fan. I guess the didn't install it properly or something. Now my MBA is really really hot. As hot as I can't touch some parts of it. So I booked an appointment in Apple store again. But I know they will fix the fan and thats it. But clearly this extra hot damaged CPU and other parts that would later. But they not gonna fix it now as they are all running and seem working. 
    So all these problems are because the person who repaired it did not install parts properly. Otherwise why would all these happen after repairing my MAB ??
    I just wanna know what can I do in this situation? and how to complain?

    Hello Danial.S,
    You need to contact Apple customer care, and make sure you get the customer care 'case number' related to your complaint. Make sure you have all the information related to your machine such as the serial number and so on. If you have had other 'case numbers' related to this machine's serial number, you will want to make a note of those also.
    You should first make an attempt to have the situation resolved at the Apple store where you bought the machine. You will want to speak to a manager or supervisor; remain calm and civil while you explain your situation, and what action(s) you feel would rectify the situation. If the manager/supervisor at the Apple store is unable/unwilling to rectify the situation, it will be time to seek "executive customer relations" assistance.
    When an Apple customer has a persistent problem, which can be proven by the 'case number' from customer service, and the customer contacts an Apple executive (by email) an "executive customer relations" employee will contact you, usually within a few business days, to see if there is a way to rectify the situation.
    You can google apple executive contact information. The customer care line might be able to give you the information.
    Remember to always be polite and civil in your discussions/correspondence with Apple staff.
    All the best.

  • How can i used skype purchased in london on my ipad in ghana?

    how can i use skype and mypad for facebook purchased in london on my ipad in ghana? they are both not responding.

    better ask the Skype folks:  http://community.skype.com/t5/English/ct-p/English

  • How to use facebook  + skype with new Ipad? it needs flash player it seems...

    how to use facebook + skype with new Ipad? it needs flash player it seems...

    get the facebook and skype apps from the app store and there is no need flash.

  • How do I get Skype to recognize my new mobile phon...

    my original primary mobile phone recognized by skype is lost, how do i get skype to recognize my new mobile phone to enable me make calls to family and friends?
    This post was transferred from its previous location to create its own new topic here; its subject and/or title has been edited to differentiate the post from other inquiries and to reflect the post's content. A link to this post appears where the post was originally added.

    Here:
    iOS: Device not recognized in iTunes for Windows
    or
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
    You need iTunes 10.7 or later on the computer.
    If you  have iTunes 11 turn on the Sidebar.  Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar.

  • How do I get Skype to remember my user name on my ...

    How do I get Skype to remember my user name on my Vizio TV? I have to re-enter it every time I turn on the TV.
    And what does the Sign in Automatically option do? It doesn't seem to do anything?

    i have also the same problem

  • How do I put skype icon back in the dock?

    How do I put skype icon back in the dock?

    Just find the Skype application in the Applications folder and drag it back onto the Dock, anywhere to the left of the gap.
    Regards.

  • How I can change skype name ivokaryon to ivonoros

    How I can change skype name ivokaryon to ivonoros

    Hi,
    I answered similar question already, please have a look at: http://community.skype.com/t5/Subscriptions/Change-Skype-username/m-p/674137#M9159
    If my answer helped to fix your issue, mark it as a Solution to help others.
    Thank You!
    Please send private messages only upon request.

  • How do i contact Skype customer service NOT the co...

    how do i contact skype customer service to talk with someone for something that is NOT answered in community?>???????

    https://login.skype.com/login?return_url=https%3a%2f%2fsupport.microsoft.com%2fen-us%2fskype%3flangu...
    that is the full link to Mac support and the chats with support too.

  • How do I email Skype support?

    Before you link me to the official page showing me how to, I tried that and the only options that were there was to talk to a live support person or to go to skype community. There was nowhere were I could send an email.
    So all I'm asking for is the E-mail itself or another way, because I don't want to chat with a live person for various reasons. Hopefully I don't get any automated responses linking me to the page.
    Solved!
    Go to Solution.

    Febirtha:
    Skype does not use a single, central, or general e-mail address for its customer support functions.  All service requests are handled via a web form system, a customer support model which has been adopted by many websites. 
    Many Skype account, payment and billing, and technical support service requests are  administered (diagnosed and resolved) by Skype Customer Service agents via live chat instant message, another facility common to many websites.  If your enquiry matches or is similar to the parameters of the support options available as you progress through the various steps in the process, you will be directed to start an instant message chat session with an agent.
    If you insist upon sending your service request to Skype via the web form, which is the same as sending an e-mail to Skype in that you will receive a reply via your account's registered e-mail address, the only way to do so would be to outwit the system - which is what Community Ambassador Techfreak is advising:
    If you don't get the email support option, choose other options in the support form, even if unrelated [to the matter you seek to resolve via e-mail], to produce the option [to Send a message to Skype rather than to start an instant messat chat with an agent].
    Hopefully, the text I inserted in orange clarifies Techfreak's suggestion.
    Here are the instructions on how to contact Skype Customer Service directly, copied and pasted from this FAQ article:  https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
    How can I contact Skype Customer Service?
    Skype offers help and support through:
    The Skype Support website
    The Skype Community
    The Heartbeat blog
    Skype blogs
    Email and Live chat (for eligible customers)
    Make sure you join Skype first before you contact our team to help you with the issue you’re experiencing. Then it’s easy to get help:
    Go to the Support request page.   (You will sign on to the Skype website at this step.)
    Select the topic you need help with and the problem you’re experiencing. Some information that might help with your problem is displayed.
    If you still feel that the information doesn’t help, click the Next button at the bottom of the screen.
    Select your contact method. We recommend that you check our Skype Community first.  (Seeing as you started here in the Community, there would be no need to return to the Community.  Please see additional notes, below, if you find yourself redirected to the Community.)
    If you chose email, enter your details, describe your problem, and then click Send. We'll get back to you as soon as we can.
    We don’t currently provide telephone support.
    Learn more about what to do if you haven't received a reply from Skype customer service.
    If you find yourself redirected to the Community:
    Skype is aware of lingering and sporadic problems with the website when contacting their customer service agents. If you experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser and choosing a different path through the various drop-down menu options presented. Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also impede reaching an agent.
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • How to Insert an skype or phone call link | Adobe Muse CC

    Hi - How to Insert an skype or iMessages link in Adobe Muse CC like mailto: ??

    Hello,
    You can try this widget.
    https://creative.adobe.com/addons/products/2208
    Regards
    Vivek

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