How to config status in Search in T-code : cic0
Dear All
We just upgrade from CRM 2.0c to CRM 5.0 . How to config status in Search in T-code : cic0, because the status in the Search transaction, is different from the Activity transaction . Please help.
Thank and best regards,
Vimol
Hi Vimol,
If you are talking about the custom search help, please follow the following steps to add a custom search criteria for CIC0.
1. Run transaction SPRO.
2. Click on SAP Reference IMG tab on application tool bar.
3. Select Customer Relationship Management node.
4. Select Interaction Center Winclient node.
5. Select Component Configuration node.
6. Select Visible Components node.
7. Select Navigation Area node.
8. Select Define search Profile IMG activity.
9. Select the relevant Profile, and click on node view search application
within the locator.
10. Save the settings.
11. Back to main tree.
12. Select define search in locator IMG activity.
13. Click on Search id node.
14. Add the search id, text, function module, program name and screen in
the table.
<b>Reward points if it helps.</b>
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