How to create a script-?

Guys I need help. I have been dreaming of becoming a contact center express specialist for a while now. But each time I go online to find out about books and study material I get a lot of discouragement. After my ccna, most of my studies have been self-study but I can’t seem to find a Cisco self-study book for contact center.
I think my greatest concern is related to creating scripts. This is my greatest fear and problem. Whiles I was studying unity I did try to understand scripting but I ended up being able to apply scripts that were already prepared by Cisco. I need to learn how to build a script from ground up. Most importantly, I need to understand how to understand some of the characters and expressions used in scripting.
Refer me to books, websites, papers etc. any information is great. I am really ready to go anywhere and everywhere. However, I’m a bit short of cash.
Thanks

The most important thing to understand about CCX is that the scripts are Java. Sure there is a GUI that abstracts a lot of this from you; however, it is still an IDE and you are writing Java code. The prebuilt Java beans [steps] can only take you so far. I find myself adding raw Java code into my scripts more often than not to make them do what I want. If you are not a programmer already, you will struggle to flourish with CCX scripting. You would do yourself a huge favor by taking a few semesters of programming classes at your local community college first.
As for study materials: There are no published books at present that walk you through CCX soup-to-nuts. Your only options are the Cisco Learning courses UCCXD and UCCXA or the product documentation. The documentation is great for those who understand the product but it can be a little bit of challange to get your head around the product based solely on the documentation.
My suggestion is to start with the getting started guide, release notes and SRND document. The UCCXD and UCCXA classes are really great, especially if you have a good instructor who knows the product. If you can get your employer to pay for them, they are the way to go.
Lastly, there are a few scripts available publically that you can use as a reference in the Cisco Contact Center Express Script Repository.

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can u tel me How to create installation scripts for packaged application.
also tell me , i have to first install scripts and then supporting objects or
supporting objects first then installation scripts..

Hi,
Depending upon your usecase there are different ways to implement this logic.
Check this for example (Read my answer in this post):
https://forums.sdn.sap.com/thread.jspa?threadID=349151
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Also the delegation may be interesting for you:
http://help.sap.com/saphelp_nw70/helpdata/en/a0/44b742cafec96ae10000000a155106/frameset.htm
Greetings,
Praveen Gudapati

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how to create sap scripts?
script is a language how to create script ?

hi ,
step by step procedure.
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How to create a scripting language in java?

Hello,
All that I want to do is to create a scripting language in java. I�m familiar with javacc, jsr223 and other things but don�t know how to start. The language syntax is java 5 syntax with some change and I want to generate java source code from small scripts. In fact I don�t know how other languages (like groovy) are created.
I hope you can show me the required steps.
Looking forward to hear from you.
Thanks.

That's all, huh?
For a start, generally when I hear "scripting language" I'm thinking interpretter, not a system which creates compiled (or compilable) code.
I get the impression that what you're talking about is what I'd call a "preprocessor" language, some extra syntax added to java which the preprocessor renders into ordinary java.
As far as complexity is concerned, much depends on how deeply involved the extra syntax is with the embedded ordinary Java. Does you preprocessor need to understand the java, or is it just embedded as text? How easilly identified are your preprocesor statments? It's a lot easier to do this if preprocessor lines are instantly identifiable from Java code (e.g. start with a #).
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How to Create a Script in Greasemonkey?

Hello all, I have a couple of things.
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'''Edit: I read too fast. The rule in this thread is for content, and therefore goes into the userContent.css file. Please ignore this post for purposes of the above rule.'''
Here's how to manually create/edit the userChrome.css file:
(1) Find (or create) the chrome folder. This is a folder in your currently active Firefox settings folder, also known as your Firefox profile folder.
* Open the your profile folder using: Help > Troubleshooting Information
** Windows: Click the "Show Folder" button
** Mac: Click the "Show in Finder" button
* Check for a chrome folder.
** If it exists: double-click it to open it.
** If it does not exist: create a chrome folder, then double-click it to open it.
(2) Create or Edit a userChrome.css file by adding your style rule.
''Note: spelling and capitalization are crucial. If Windows does not display file extensions such as .css, .js, .doc, and so forth, change that setting as described in this article: [http://support.microsoft.com/kb/865219].''
* Check for a userChrome.css file in the chrome folder.
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Hi all,
Can anybody pla help me with how to create a simpal script in AW server.
Thanks
Ravi Sharma

These products are all based on the GeoTel acquisition.
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Although the lines are a bit blurry (and I'll probably get corrected on this ), UCCE is IPCC (well, almost), ICM Hosted is the NAM, and the term ICM is mainly used when UCCE is implemented with non-Cisco switches (i.e. not CallManager).
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Regards,
Geoff

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http://www.adobe.com/devnet/photoshoplightroom.html
http://forums.adobe.com/community/lightroom/lightroom_sdk
Beat

How to create a script to Trim a file ?

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my script works on a single file but not on multiple files,
Not all files saved, have a length of 30 seconds...
i think this is something to do with the scale and the Selected part ... or not??
my script
Collection: Trim30
Title: trim1
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How do create a script that chooses a random swatch?

My idea is...instead of using math to create a random rgb number I want to choose specific color by hex or rgb and assign them a number 1-10 then use random() to choose a random number between 1-10 to choose one of those colors and place as foreground color. I just don't know javascript enough to create this script. Thank you

Does this help?
// 2014, use it at your own risk;
#target photoshop-70.032
// set up colors;
var theArray = [
[0,0,0],
[255,0,0],
[0,255,0],
[0,0,255],
[255,255,255],
// select color;
var thisColor = theArray[Math.floor(Math.random()*(theArray.length))];
// make forground color;
var theColor = new SolidColor();
theColor.rgb.red = thisColor[0];
theColor.rgb.green = thisColor[1];
theColor.rgb.blue = thisColor[2];
app.foregroundColor = theColor;

How to create a script for DB Startup

Hi to all,
I need to create a script for DB Startup with this command:
sqlplus /nolog
conn sys/mypwd as sysdba;
startup;
exit
It is possible ?
At now, when I run Sqlplus /nolog I see only the prompt sql>.
I Hope in Your help.
Best Regards
Gaetano

Hi,
Assuming you are on Windows environment. You may use the following two scripts to startup the database.
startup.bat
========
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pause
startDB.sql
=========
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startup pfile=D:\ORACLE\ORADBA\pfile\init.ora
exit
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Hi,
I'd like to know whether someone can advise me some white paper or documentation regarding tips about how to create unit testing procedures.
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set MAPLIST $argv
OMBCONOMBCONNECT DWPROD/DWPROD@cakir:1521:orcl USE REPOSITORY 'OWBDB_SYS'OMBCC 'MY_PROJECT'
OMBCONNECT CONTROL_CENTER
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OMBALTER ORACLE_MODULE 'XTRCT_DWEXTRACT' SET PROPERTIES (DB_LOCATION) VALUES ('XTRCT_DWEXTRACT_LOC')
OMBCOMMIT
OMBALTER LOCATION 'XTRCT_DWPROD_LOC' SET PROPERTIES (PASSWORD) VALUES ('PASSWORD')
OMBALTER ORACLE_MODULE 'XTRCT_DWPROD' ADD REFERENCE LOCATION 'XTRCT_DWPROD_LOC' SET AS DEFAULT
OMBALTER ORACLE_MODULE 'XTRCT_DWPROD' SET PROPERTIES (DB_LOCATION) VALUES ('XTRCT_DWPROD_LOC')
OMBCOMMIT
OMBREGISTER LOCATION 'XTRCT_DWEXTRACT_LOC'
OMBCOMMIT
OMBREGISTER LOCATION 'XTRCT_DWPROD_LOC'
OMBCOMMIT
OMBREGISTER LOCATION 'DWEXTRACT_INPUT'
OMBCOMMIT
OMBREGISTER LOCATION 'DWEXTRACT_OUTPUT'
OMBCOMMIT
OMBCC 'XTRCT_DWEXTRACT'
foreach mapName $MAPLIST {
OMBCREATE TRANSIENT DEPLOYMENT_ACTION_PLAN '$mapName' ADD ACTION 'MAPPING_DEPLOY' SET PROPERTIES (OPERATION) VALUES ('CREATE') SET REFERENCE MAPPING '$mapName'
OMBDEPLOY DEPLOYMENT_ACTION_PLAN '$mapName'
OMBDROP DEPLOYMENT_ACTION_PLAN '$mapName'
OMBCOMMIT
puts "Mapping $mapName deployed"
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Maybe you can try putting this variable list of parameters in a text file and read the text file. You pass the path/name of the text file as a variable:
proc read_file { p_file } {
# Validate file exists
if { [ file exists $p_file ] } {
puts "File: $p_file exists"
} else {
puts "ERROR, not exists: $p_file"
return 1
# open file to read
set v_openfile [ open "$p_file" ]
set data_file [ read -nonewline $v_openfile ]
close $v_openfile
# read each line in file
set v_list_line [ split $data_file \n ]
foreach v_line $v_list_line {
Regards
ANA GH

How to create a script logic using two applications and some conditions?

Hi All,
I am using BPC 7.0 MS
I have two applications, one called RATE (Dimensions: Category, InputCurrency, Rate, RateEntity, Time) and one called GYP (Dimensions: Category, Entity, PL, Producto, RptCurrency, Time. In the GYP application for Revenues. I have the followings products:
Product code
1-808-912-433
3-208-345-542
11-869-789-946
13-456-786-890
I need to calculate a discount using the first digits to identify the product: 1, 3, 11 and 13, based on some percentages that are in the RATE application.
I have an element in the RATE application for each one of them.
DPC1
DPC3
DPC11
DPC13
What I am trying to do in the script logic is:
*XDIM_MEMBERSET PL=Revenues
*XDIM_MEMBERSET PRODUCTO=<ALL>
*XDIM_MEMBERSET ENTITY=<ALL>
*XDIM_MEMBERSET CATEGORY=Budget
*LOOKUP RATE
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*DIM D11:RATE ="DPC11"
*DIM D3:RATE ="DPC3"
*DIM D13:RATE ="DPC13"
*DIM RATEENTITY="Global"
*DIM INPUTCURRENCY="VEB"
*ENDLOOKUP
*WHEN PL
*IS Revenues
*REC(FACTOR=LOOKUP(D1), PL=Discount)
*ENDWHEN
*COMMIT
In the WHEN area, i would like to create some condition to identify the product and assign the correct percentage to it but i don't know how to do it?
Do you have any suggestions?
Also, because i need to key the values in the RATE application for the discounts, the logic should be run from this application?
Using RUNLOGIC like this:
*RUNLOGIC
*APP GYP
*LOGIC Discounts
*ENDRUNLOGIC
Best regards,
Luisana

Hi Nilanjan,
Thanks for your prompt reply.
The special characters ("-") cannot be used. The product codes use the special character ("_").
I understand what you said about the property for the dimension Product but not for the dimension Rate. I have the lookup that has the four elements (DPC1, DPC11, DPC3, DPC13). It is not supposed to get the data from those elements directly when using the lookup?
The script logic is still not working. I created the dimension property in the product dimension and the new script logic is as follows:
*XDIM_MEMBERSET PL=Revenues
*XDIM_MEMBERSET PRODUCT=<ALL>
*XDIM_MEMBERSET ENTITY=<ALL>
*XDIM_MEMBERSET CATEGORY=Budget
*LOOKUP RATE
*DIM D1:RATE ="DPC1"
*DIM D11:RATE ="DPC11"
*DIM D3:RATE ="DPC3"
*DIM D13:RATE ="DPC13"
*DIM RATEENTITY="Global"
*DIM INPUTCURRENCY="VEB"
*ENDLOOKUP
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*ENDWHEN
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Could you let me know what i am doing wrong?
The calculation i would like to get is: Discount = Revenues(GYP) X DPCx(RATE)
Also, when I sent the data from the rate application I get the message "ExecuteBaseLogic::invalid application:*APP GYP". I am using a RUNLOGIC in the application RATE with the following code:
*RUNLOGIC
*APP GYP
*LOGIC Decto_en_vtas_pilot
*ENDRUNLOGIC
Kind Regards,
Luisana

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Hi
Has anyone created a UCCX script which has the option to play exchange rate, if yes can you tell me how to do this or provide a sample script

Hi
The text is available on a website.
This an example of the text
Current Rates
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Last Updated: Oct 09, 2012
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Is Any Body Tell Me How to Creat a Script Form(converting script into pdf)

waiting for u r responce, pls help me in this concernd

Welcome to SDN.
If you want to conver SCRIPT to PDF format check this link -
hi, hoe to convert script form into pdf format
how to convert script into PDF
If you want to convert it to Adobe Forms refer this -
Adobe Forms
Regards,
Amit
Reward all helpful replies.

How to create a script-?

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