How to deavitave Multi-Level Categorization schema?

Hi All,
I am facing problem to deactivate the current active categorization schema because i want to active the next version of same schema.
The validity of schema is long and system is not allowing me to change the date and status.
When i am releasing the next version the system gives me the following error:
Schema overlaps with released schemas in application area (BUS_ACTIVITY, SUBJECT_PROFILE, ACT000001)
Please help me?
Regards
Apoorva Asthana
Edited by: Apoorva Asthana on May 19, 2010 10:01 AM

Hi
What you are experiencing is SAP standard behaviour for an Active schema.
Once a Schema is made active you cannot modify the dates for that Schema.
For your new Schema Version set the Date and Time for when you wish the Schema to be active, best idea would be to set this to 5 minutes in the future. When this new schema becomes active your current Schema will be deactivated.
Regards
Arden

Similar Messages

Rules based on multi-level categorization

Hi all,
I want to create a rule for service requests in the rule modeler based on multilevel-categorization. According to help.sap.com this should be possible.
But in the context SERVICEREQUEST there is no attribute for multi-level categorization and therefore I can't select it when creating my rule. I have assigned my categorization schema to the application area for the rule modeler. I have checked the other context areas as well, but I don't see anything that looks like multi-level categorization.
Does anyone have experience with this ? If the attribute should be created from scratch please guide me to how it should be configured.
Best regards
Annette

Hello Annette,
Can you help me on this, how did you got the option for multilevel-categorization as attribute?
Even i am trying the same. This is critical for my project, any help wold be appreciated.
Thanks.
Regards,
Abhishek

Interaction Record and Multi Level Categorization

Hello Forum,
I would like to know if any one has implemented Multi level categorization for Interaction record in SAP CRM Web IC 7.0.
If so how did you acheive this.
I have done the following
-     Create Catalogs, Codes and Code groups
-     Create Subject profile
-     Create Categorization schema with default subject profile.
I could not assign Subject Profile to Transaction Type and also in the only default Subject Profile is displayed .
Any help is greatly appreciated.
Thanks
Amar

Glen,
I tried to create customized catalog with Category "F" which is Activity -Reason and the system did not allow me.
So i used A1 (SAP delivered) which has category "F" and used it to assign Code Group Profile and Code Groups.
I created Subject Profile with Subject Category "F" and assigned the Code Group Profile.
I have not usedc the Transaction for assigning subject profile and Status to Transaction Type as i do not need it.
There is not provision to directly assign subj profile to Transaction type as like service request.
I went through the route of assigning Subj profile to Transaction Type header and another place of assigning them in the category schema.
This is where i do not see the Customized subject profile which i have created.
Can you tell me where exactly i can Determine of categorization schema based on transaction type/catalog category combination.
Thanks
Amar

Edit multi-level categorization

Hi All,
working on the multi-level categorization for service tickets.
There are currently 4 levels and i want to extend this to 6 levels. Want to know how can i edit the existing categorization schema to add 2 new additional levels.
Is anything to be done in catalogs, code groups, subject profiles?
I think this is to be configured using IC_manager but how to do that?
thanks
Alka

Hi Alka,
The process of creating the cat. schema for 6 levels is same as for 4 levels. And yes from CRM 5.1 onwards its done using IC_MANAGER business role.
Currently i'm working on CRM 4.0 and it seems categorization is not supported in this version. I did it in CRM 5.0 and dont remember the exact SPRO path. So you need to go to SPRO -> CRM -> Interaction Center or IC Webclient -> Multileve Categorization or categorization -> Click on all the options available and find out there is a place where you will find Level/Levels = 4 change it to 6. Then you will see 6 levels in Web UI or IC webclient.
Let me know if you still faces any issue then i can check on CRM 7.0
Regards,
Vikas

Multi Level Categorization in Interaction Record

Hello Gurus!
We are implementing CRM 7.0 and setting up multi level categorization for interaction records and service ticket. I have managed to set up all the required config and the categorization schema in Web IC. It is working in service ticket. However, for interaction record in web IC, the problem is that in the Categorization Tab, there are no fields showing up. I tried adding the fields but there seems to be none similar to service ticket where the fields for Level 1, Level 2, etc... can be seen.
Have you got any idea on how to make the Level fields show up in the interaction records so we can test the multi level categorization for IR?
Thanks!

Glen,
I have gone into IC manager role and used categorization schema and i cannot see my customized Catalog for Business activity.
I have checked Category of the catalog which i have manually created and it is "Activity-reason" .
I have tried using the default catalog and added my Codes into it and created Scema but i do not see the categorization in Web IC and more over the Subject feild is in active. I have added the code groups and code feilds and they are displaying a error message.
Thanks Amar

Multi level categorization component integrated into TASK

Hello Experts,
We are working on a CRM 7.0 EHP1 implementation project, one of the business requirements is multi level categorization on task object.
The How-To Guide Add multilevel categorization component of the Interaction Record to other objects by Micha Van Nijen was found and that was what we aimed. Great how to guide.
I successfully implemented the ICCMP_BT_CAT component into the TASK component according to this wiki.
The configuration/customizing are done. I am able to use multi level categorization on interaction record. (configure Catalog, code group and codes. Subject profile also created and assigned to categorization schema.) But on the task web ui there is no categorization fields. I guess it uses the same catalog A1 as interaction record.
The task multi level categorization customizing is created similar to interaction record.
Any help greatly appreciated.
Regards,
Robert Cserny

As far as I know the category modeler application (multi level categorization) is available for the following applications:
    Service orders
    Service order templates
    Confirmations
    Complaints
    In-house repair orders
    Service requests (incidents)
    Problems
    Requests for change
    Knowledge articles
    Case management
    Interaction records
    E-Mail Response Management System (ERMS)
Is there anybody who can confirm that it could be available on SALES task transaction as well? If yes could you share the basic steps of customizing?

Multi-level Categorization for Transaction type "Appointment"

Good day, Experts,
I have been struggling in this solution for a while. Now here is the situation.
1. Business Area: BUS_ACTIVITY have been activated in sytem.
I have copied standard Appointment '0000' into 'ZAPP'. I guess there is no further setting needed in this step.
2. I have created new Business Transaction Profile for my Appoint 'ZAPP', activated multi-level categorization for it.
3. I had problems on the Categorization Profile.
I copied standard profile 'DEFAULT' into 'ZAPP2LVL', but I'm not sure what 'Ctxt.ID' should be used when added 'Categorization Context'. I have tried use 'BA' to represent 'Business Activity', but system keep warning me the 'ZAPP2LVL' was not from allowed namespace.
4. I have created Categorization Schema with 'IC manger' role already, and activated it.
ID: ID_41
Application Area
                            Appication ID: Business Activity
                            Parameters:     Subject Profile
                            Subject Profile: Well defined before.
Please at least tell me if it's possible to do multilevel categorization for Appointment, Thanks a lot.

No category modeler for win IC

RE: how to explode multi level bom ?

hi sd experts,
I really appreciate if anyone explain me how explode multi level BOM
if possible pls send me best practices
thanks
regards
shabnum

Hi Shabnum,
For ex:
main material is 101(material No)
Subitems for 101 are: 102,103, 104 & 105
102 also has 2 two sub items i.e., 106 & 107
I created material masters for all the items i.e., 101 to 107 and posted stocks and maintained prices individually in VK11.
I created BOM in CS01 seperately for 101 & 102
I changed the Item Category Group for both the main items 101 & 102 from NORM to ERLA and tried creating the Sales Order.
For 101 BOM is exploding correctly in order but for 102 it is not exploding.
If I enter both the materials 101 & 102 as 2 line items then BOM is exploding for both the materials.
Then do the Config in :
Pls check the Item category configuration for your header material for the following field:
Structure Scope: whether it is A or B...A is for explode single level & B is for explode multi-level bill of material. In your case, it should be maintained as "B"
This would work for you
Reward if it helps
Regards
Srini

Need help with multi-level categorization

Hi,
We have the following scenario:
A complaint has a subject profile with two catalogs:
1. Problem - 60 problem codes
2. Solution - 30 solution codes
Each catalog has code groups and codes assigned as above.
In GUI we can address this using the catalogs, code groups and codes under "Analysis" tab at complaint header / item level. However, we want to switch over to categorization schema in CRM 7.0 Webclient UI.
I tried creating a categorization schema in Web UI. However, if I understand correct, for each of the 90 codes (60 + 30 mentioned above) I need to a add category id under the root schema id and assign a subject code under the general data of the category (while maintaining the category hierarchy). Is this true? I really cannot do it since I have already created the catalogs with the mentioned number of codes under the relevant code groups. Isn't it a duplication of effort? Whats the whole point of creating subject profiles / catalogs / code groups / codes if it has to be redone in webclient's categorization schema? Moreover, every time I add a problem code (say number of codes become 61 from 60), do I need to change the schema and release it again?
I believe there would be a simpler way to do it.
My exact requirement is:
1. I want to use only the first two drop downs of the categorization view in complaints component
2. First drop down to have all the problem codes (60 of them)
3. The second drop down to have all solution codes (30 of them).
Request the gurus to provide the exact steps to achieve this (_details in terms of exact steps will be appreciated and suitably rewarded_). Please note that the customizing in terms subjects, catalogs, code groups, codes etc is already in place.
Regards,
DP

Hello DP,
we have in sum 4 categorie-fields in the service request.
And we did it like you explained it. First customizing of code / codegroups, etc.
Afterwards you have to create the categorization schema in WebUI.
And yes, everytime we add a code we need to change the categorization schema as well.
We maintain categorization schema in WebUI only in TCR and we use the RFC-Import for the QCR and PCR system.
You are right this is a duplication of effort. In our case it is needed because we use the SLA determintation based on catogorization and we have multilevel categories, which means depend from catagory A we have different entries in category B.
If you just need two dropdown boxes idependently from each other i would suggest to create to customer own fields with z-table behind. That´s much less effort if you often add or delete codes.
Best regards
Manfred

How to create multi level reports?

The report I have created contains 25 columns and is to wide. I would like to create a multi level report in the fashion of below:
Col 1 Col 2 Col 3
Row1 Row1 Row1
Row2 Row2 Row2
Col 5 Col 6 Col 7
Row1 Row1 Row1
Row2 Row2 Row2
I am assuming this needs to be done by modifying html in a template.
I have cut up a normal report to try and illistrate what I am thinking.
http://i71.photobucket.com/albums/i124/breinhar/multirow.jpg
I greatly appreciate the help. Thanks.

Hi,
OK - I've put together a horizontal scrolling report template for a Theme 12/Standard report: [http://apex.oracle.com/pls/otn/f?p=33642:198]
To create this, you need to:
1 - Through Shared Components, Templates - create a new Report Template based on a copy of the existing Standard report template.
2 - When you have your new template, edit it.
3 - In the template's "Before Rows" setting, replace what's there with the following:
<style type="text/css">
#table1 th {white-space: nowrap}
#table1 td {white-space: nowrap}
#table2 th {white-space: nowrap}
#table2 td {white-space: nowrap}
</style>
<table cellpadding="0" cellspacing="0" summary="" style="padding:0px; border-collapse:collapse;">#TOP_PAGINATION#
<tr><td>
<tr>
    <td style="vertical-align:top; background-color:#EFEFEF; padding:0px; border:1px solid darkgray;">
      <div id="d1" style="background-color:white; margin:0px; border:0px; padding:0px;">
      </div>
    </td>
    <td style="vertical-align:top; padding:0px; border:1px solid darkgray;">
      <div id="d2" style="overflow-X:scroll; margin:0px; border:0px; padding:0px; border-right:1px solid darkgray;">
<table cellpadding="0" border="0" cellspacing="0" summary="" class="t12Standard" id="table2">4 - In the template's "After Rows" setting, replace what's there with the following:
      </div>
    </td>
</tr>
</table><div class="t12bottom">#EXTERNAL_LINK##CSV_LINK#</div></td></tr>#PAGINATION#</table>
<script type="text/javascript">
var d1 = document.getElementById("d1");
var t2 = document.getElementById("table2");
var t1 = t2.cloneNode(false);
t1.style.width = "100%";
t1.id = "table1";
d1.appendChild(t1);
var t2Rows = t2.rows;
var k;
var r;
var c;
for (k = 0; k < t2Rows.length; k++)
r = document.createElement("TR");
t1.appendChild(r);
c = t2Rows[k].cells[0].cloneNode(true);
r.appendChild(c);
t2Rows[k].deleteCell(0);
d1.innerHTML += "";
</script>5 - On your report's Report Attributes, change the template used for the report from "Standard" to your new one
6 - Also on the report's Report Attributes, set "Enable Partial Page Refresh" to No - this is required as we need the javascript in the template to be run whenever pagination happens and Partial Page Refresh does not seem to allow us the means to trigger javascript
7 - Finally, on the report region's Region Footer, add in:
<style type="text/css">
#d1 {width:75px;}
#d2 {width:500px;}
</style>#d1 refers to the width of the frozen column and #d2 is the width of the rest of the report - you can adjust these figures as required.
The template contains two DIV tags - d1 and d2. Initially, d1 is empty and d2 contains the report. The javascript moves the first cell in each row from d2 to d1. The styles then add the scrolling functionality.
Andy

How to create multi-level style pulling in a .jpg image as a bullet?

From within RoboHelp 8 HTML, when creating/editing a 3-tier multi-level style, I want to use a .jpg image for the bullet(s). I can not find a way to point to the image while in Edit mode. My only choices are predefined bullets for the List Style.
When searching for an answer within the forum, I noticed mention of a Baggage folder in RoboHelp. I do not have a Baggage folder. I do have links to websites accessible from within the web-based Help file I've created beneath the URLs folder in the Project Manager.
Thank you for any help you can provide.

Hi there
I never really played much with adding images to the oddly formatted Multi-list styles.
The Project Manager has two views. Sounds like you are using the new "global" view. In that view you don't see a special area labeled Baggage Files. In this view the files are simply listed among the other content. If you change the view to Classic (I think it's the first icon on the left of the pod toolbar) you will then see the Baggage Files folder.
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7 or 8 within the day - $24.95!
Adobe Certified RoboHelp HTML Training
SorcerStone Blog
RoboHelp eBooks

How to hide one of the two Multi level categorization blocks in SRVR?

Hi
I am trying to hide one of the multilevel categorization blocks in SRVR(SERVICE request)
Can it be done by configuration in BSP workbench. If yes then how? I went to the view but I am not able to remove the block
Please help.
Thanks
Tarang

Go to BSP_WD_CMPWB and create a new view by copying existing and remove the 2nd category block.
This can also be done directly from webui.
Regards
Surya

Multi Level Categorization

Hi All,
we have subject profile assigned to a transaction type.
this profile has two catalogs Problem and symptom code.
the first level is problem which has four entries and subsequent symptom code has 291 dropdown values
for first three problem we are able to see the second level dropdown values in UI.
the thrid problem code doesnot showing the second level values in UI.
we have re-imported the schema again from golden client to Testing client problem not solved and also recreated the schema only with problematic codes schema is not getting released.
could anyone help on this.

hi Guys ,
Got the Clue on this issue.
its max hits in the categorization profiles.

Office 365 SharePoint online: How to create multi level top Navigation

I having a requirement that we have a site structure which contains departmental sites and each site have multiple subsites.
eg:
Site 1:
sub site 1
Sub site 2
Site 2:
sub site 1
sub site 1 (last node)
sub site 2 (last node)
Sub site 2
Site 3
and so on.
I have to show site structure in top navigation, can you guide me how can we achieve this using SharePoint Design Manager or if their is any other way then please tell me.

In snippet gallery, select top navigation from Ribbon, it will show snippet and customization details.
In Customization - Top Navigation (ASP.NET) section, expand
Important node and change value of StaticDisplayLevels
to 2. After that expand Behavior node and change value of
MaximumDynamicDisplayLevels to 2.
Adnan Amin MCT, SharePoint Architect | If you find this post useful kindly please mark it as an answer.

Transprot Categorization Schema

Hi Experts,
Can any one please explain how to transport multi level categorization schema from one client to client?
Step by step would be really of great help..
Regards
Vinod

Hi Vinod
For CRM 2007 and beyond these are the steps:
First you need define the RFC connections that are to be available for importing schemas in Customizing by choosing Customer Relationship Management > CRM Cross-Application Components > Multilevel Categorization > Maintain RFC Destinations for Schema Import.
Here you maintain the RFC destination of the source system. So if you want to import the schema in Q system you need to maintain RFC for Dev system.
Make sure that the linked objects of a schema exist in the target system before initiating the import. So you Catalogs, Codes, Code profiles, Subject profile etc should exist in the target system.
The user should have general authorization for import activities (authorization object CRM_CATEGO) in the source system.
Once the above steps are completed your import button will be active in SAP CRM WebClient UI menu > Knowledge Management > Create Categorization Schema.
Alternatively, you can also import schemas by running program CRM_ERMS_CAT_AS_IMPORT in transaction SE38.
Hope it helps
Rupesh

How to deavitave Multi-Level Categorization schema?

Similar Messages

Maybe you are looking for