How to delete icloud account with no password and email is invalid

My mother updated her iphone 4 with IOS 7 and signed up for the iCloud and activated the "Find my phone app". She can't remember her the password that she initially entered.  On top of that, when she set up the account she typed a ".con" instead of ".com" on her email account.  Since that is not a real email account we can't reset the password/  We have already fixed her appleID, to have the "m" instead of the "n" ,and password but because it doesn't match the account on iCloud we can't do much.
so in summary:
-we have to put in a password because the "Find My Phone" app is activated
-she can't remember the password
-the password can't be reset because the email entered has an "n" instead "m" so we can't get a resend email. 

Activation Lock in iOS 7  >  http://support.apple.com/kb/HT5818
xianwest wrote:
-we have to put in a password because the "Find My Phone" app is activated
-she can't remember the password
-the password can't be reset because the email entered has an "n" instead "m" so we can't get a resend email. 
See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
Or Email Here  >  Apple  Support  iTunes Store  Contact
Good Luck.

Similar Messages

  • How to delete iCloud account, with non-existing email as ID, on iPad?

    Cannot delete iCloud account (which happens to have a non-existing ID) on iPad in order to have same account as on iPhone - keep trying using current Apple ID and PW but to no avail - iCloud settings continue to insist that Apple ID/PW is wrong but they are the ones I have in "manage my ID"???

    If the ID is your the iPad is signed into is your old ID, and if your new ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPad on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • How to delete ICloud account given forgotten password

    I cannot manage ICloud so I would like to delete it. The appleid that shows up in the icloud portion of settings is an old email from two years ago and the system does not like any password I can dream up that might ever have been the right one. The inflexibility of IOS at this point prohibits my trying to get the password from Apple. If anyone has a real solution I would like to hear it as I have tried all the ones that start with "Why don't you try ...?"
    Thanks in advance.
    Ray Z.

    randers4,
    Inasmuch as you instructions were probably right on target they were in fact somewhat mystifing so I followed the rest of your advice and checked in to the Genius Bar at the local Apple Store. There I found an able technical person who dived into the problem until he realized he also could not solve it because I had forgoten the password to the iCloud account.
    Then I called the number he gave me for Apple support and was put in touch with another able expert who walked me down a pathway towards success until that also failed. He then turned me over to "Senior Technical Advisor" who took over the project and proceeded to engineer a solution. He had me hook up my IPAD to my MacMini running SnowLeopard and bring up the connection in iTunes. From there I followed his instructions with unwaivering rectitude until the final solution was achieved. Immediately afterwards he must have waived his "Men in Black" forget wand over the phone at me and caused me to forget some of the steps we went through so I cannot reproduce them here. However, such geniuses exist and they reside at the Apple Support Center.
    Thank you again for your advice and guidance. All is well in Apple Land.
    Raymond Zachary

  • How to delete icloud account without a password

    Hi
    I have just bought an iPad that was advertised as new however when I went to set this up, the previous owner had already set up an iCloud account. How would I delete this? everytime i try to delete account it asks for a password for 'find my iphone to be turned off' which i obviously don't have.
    Any ideas please??

    Hi swatts88!
    I have an article that addresses that situation and can provide some insight for you:
    What if I purchase a device that is still linked to the previous owner's account?
    Contact the previous owner as soon as possible and ask them to erase the device and remove it from their account. For complete instructions, read how to remove a device from a previous owner's account.
    iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/HT5818
    Thanks for using the Apple Support Communities. Have a good one!
    -Braden

  • HOW TO DELETE ICLOUD ACCOUNT WITHOUT KNOWING PASSWORD

    HELP

    You can't. Without knowing this, you won't be able to delete the existing account & re-activate the phone. If you're the second owner, either get in touch with the previous owner, or return the phone for a refund if you can't. You won't be able to use this phone.

  • How can i delete an icloud account with out password or access to old email

    how can i delete an icloud account with out password or access to old email

    If the old ID ("email address) is yours, and is an ealier version of your current iCloud ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • Tried to delete icloud account to reset password on iphone, still defaults to old password.

    Tried to delete icloud account to reset password on iphone, still defaults to old password. Help?

    that is the same thing I'm going thru if you found the answer please let me know how.  I've tried to do this for the last couple of months and I'm ready to throw my phone out the door.

  • How to delete icloud account, how to delete icloud account

    how to delete icloud account without password

    Welcome to the Apple Community.
    You can't actually delete an account but you can log out and create a new one. You'd do that from the iCloud system preference panel.

  • I share an iCloud account with my brother and he is receiving my iMessages

    I share an iCloud account with my brother and our iMessage is linked together so he gets my text messages?

    That's correct. If you share the same AppleID for iMessage, messages go to all devices.
    If you don't want that to happen, and you want to be able to iMessage each other, then you or your brother will need to get a separate AppleID for iMessage.
    In fact, iCloud accounts aren't meant to be shared between different people, as it means you won't be able to have your own independent contacts, calendars, bookmarks etc.

  • How to delete forecast entries with zero current and original qty from a particular forecast set which span across multiple forecasts

    how to delete forecast entries with zero current and original qty from a particular forecast set which span across multiple forecasts

    Hi,
    There is no way to delete those records selectively from front end.
    The best possible way is to delete the records from MRP_FORECAST_DATES tables from backend.
    Hope that helps!!
    Regards,
    Mohan Balaji
    NOTE: Please mark the post as Helpful or Answered if the update has really helped you. This would also bring the thread to logical conclusion and will be helpful for the viewers.

  • How to delete icloud Account Without Password

    I Bought Used Iphone 5 Last Month Its Having An Account Of Another Person On It I Cannot Use My Icloud
    So Plz Help Me And Guide Me How To Delete Icloud Account

    You cannot

  • HT204053 HOW TO ACTIVATE ICLOUD LOCK WITH CHANGED PASSWORD AFTER RECOVERY

    i have lost my iphone5 9 moths ago. recently i find my ihone5 but it is stucked in icloud lock mood. now a days i use that same icloud account for another iphone4s and i have changed the icloud password. i have changed the icloud password 2 month ago. i have also lost access in my hotmail account. in this case can i activate my iphone5 with current password or i have to get access to my email adddress. or what can i do now?

    Welcome to the Apple Community.
    In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
    Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
    In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
    In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
    If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

  • How to delete icloud account off iphone 5

    i bought this phone online and its not stolen but its locked on someone elses icloud account with no additional info pls help

    sdepina92 wrote:
    i bought this phone online ...its locked on someone elses icloud account...
    The Apple ID and Password that was Originally used to Activate the iDevice is required.
    If you cannot get this information from the seller
    Removing a device from a previous owner’s account
    You need to return the Device for a refund, as you will not be able to re-activate it.

  • HT4436 Can there be more than on iCloud account on a computer?  I have an iCloud account with my iPhone and would like to view my photo stream on my husbands mac.  I do not have a mac but an older PC

    Can there be more than one icloud account on a computer?  I have an icloud account with my iphone but would like to view my photo stream on my husbands mac.  I do not have a mac but an older PC. thanks

    Welcome to the Apple community.
    The simple answer is yes you can. On a single user computer, the user can have secondary iCloud accounts, which they can add through the system preferences > mail, contacts and calendars. The only drawback here is that only the primary iCloud account can use photo stream. This can be worked around by having a second user account on the Mac. Each user account could then have a different primary iCloud account, one for you and one for him, your account could then receive your photo stream pictures.
    Are you also aware that you can have iCloud on your PC and download your photos stream pictures to it.

  • How to delete iCloud account from iPad with ios8

    I have an iPad that is used for work. The person I relieved has their iCloud account attached to it. They have the password and signed in but there is no longer a "delete account" button. I don't want to delete it through "find my iPhone" because we don't want to erase the ipad. so how do I get rid of his and replace it with mine?
    Thanks.

    there should be a sign out button where the delete account button is. it serves the same function.

Maybe you are looking for

  • How to make Sales group and office field mandatory in VA01 first screen

    hi gurus, can anybody tell me how to make Sales group and sales office mandatory field on VA01 tcode first screen. i have requirement to make it compulsary on the first screen otherwise they wont be able to goto next screen. will reward points for su

  • DW extension dev, what special attributes are available for setTranslatedAttribute

    I'm developing an extension for Adobe Dreamweaver. Let's assume CC 2014+. Part of the extension are new widgest that i would like to add. Came by the notion of translated attributes, which allows me to program a special view for design time. Through

  • Query regarding case statement

    Hi, I have a SP which has in_rc as an input parameter Now I have a select query which is as follows in pseudo select.... where <condition1> And <condition2> And <condition3> Now my requirement is that I want to add one more filter based on the in_rc

  • BufferedImage, drawImage and ImageIO

    Hey. This is kind of driving me nuts, i have been reading previous post, and do what they say but still no luck. I have merged two images next to each other, and tried to write the BufferedImage to a file as a jpg. All i get is a black background of

  • Installing CS5 Master Collection

    First of all I would like to thank Mr. Bill Hunt and others for helping me. I am going to receive my CS5 Master Collection by tomorrow. I am currently running the Trial Version. Is it better to uninstall all the Trial version, and my older Adobe prod