How to drill down from summary report to detail report using RRI?

Question

Dear all:
  A problem about RRI. Please help me!
  1.I create a BEx query 'Q1' to show summary data.
  2.I create a BEx query 'Q2' to show detail data.
  3.In Q1, all the products are shown each row.
       The 1st coulmn is 'Balance in the begin', it shows how many customer claim cases are opened before this week.
       The 2nd coulmn is 'New', it shows how many customer claim cases are initalized in this week.
       The 3rd coulmn is 'Close', it shows how many customer claim cases are closed in this week.
       The 4th coulmn is 'Balance', it shows how many customer claim cases are still opened now. And this column is calculated by this fomula as follow:
         'Balance in the begin' + 'New' - 'Close'
   4.In Q2, it lists each customer claim case. Include ClaimNo, Sold-To Party, ProductNo...
   5. I set Q1 as sender, Q2 as receiver.
   6. If I focus on the value of 'New' or 'Close' and then go to 'Q2', the correspond detail calim information in 'Q2'. But it is fail if I focus on the value 'Balance'.
   Why?
Thanks,
Jolin

Answer 1

I don't know if you can use the hyperlink to call a subreport but the following has worked for me in Crystal 10:
1. In your main report create a group on the field you want to pass to the subreport.
2. In the Group Footer, use the "Insert Section below" menu command so that you have a Group Footer 1a and a Group Footer 1b.
3. Put your table fields in the Group Footer 1b section (this would be similar to your Details data).
4. Put the sub report in the Group Footer 1a section. Set up the links to the subreport from a table field in your main report.
5. Right-click on the sub-report, select "Format Sub-report". Click on the "x-2" button to the right of the Suppress option and enter "DrillDownGroupLevel = 0" in the "Formula Workshop-Formula Format Editor-Suppress" window and save it.
When you double-click on your data field (i.e. the field in Group footer 1b) it should drill-down and run your subreport.