How to find where is bottleneck oracle 11.2

I am running oracle 11gr2 on windows server 2008 R2 having ram 20gb.
I am taking statspack report on database and following is it:
i am not getting where is actual bottleneck is and some time there is problem regarding procedure hangup which having business logic fetch by cursor.
i am generate statistics every day using :
begin
dbms_stats.gather_schema_stats(ownname => 'MFG',cascade => TRUE,no_invalidate => FALSE);
end;
and also using:
analyze table abc compute statistics;
stats pack report:
Load Profile Per Second Per Transaction Per Exec Per Call
~~~~~~~~~~~~ ------------------ ----------------- ----------- -----------
DB time(s): 2.0 0.8 0.00 0.01
DB CPU(s): 1.5 0.6 0.00 0.00
Redo size: 68,274.8 28,441.6
Logical reads: 83,672.4 34,855.8
Block changes: 633.0 263.7
Physical reads: 2,763.0 1,151.0
Physical writes: 37.4 15.6
User calls: 379.8 158.2
Parses: 342.6 142.7
Hard parses: 0.3 0.1
W/A MB processed: 9.9 4.1
Logons: 34.0 14.2
Executes: 2,702.3 1,125.7
Rollbacks: 0.0 0.0
Transactions: 2.4
Instance Efficiency Indicators
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Buffer Nowait %: 100.00 Redo NoWait %: 100.00
Buffer Hit %: 98.06 Optimal W/A Exec %: 99.99
Library Hit %: 100.03 Soft Parse %: 99.90
Execute to Parse %: 87.32 Latch Hit %: 99.97
Parse CPU to Parse Elapsd %: 91.04 % Non-Parse CPU: 99.19
Shared Pool Statistics Begin End
Memory Usage %: 68.94 69.12
% SQL with executions>1: 64.57 65.59
% Memory for SQL w/exec>1: 81.76 82.22
Top 5 Timed Events Avg %Total
~~~~~~~~~~~~~~~~~~ wait Call
Event Waits Time (s) (ms) Time
CPU time 2,194 71.4
db file sequential read 131,781 323 2 10.5
db file scattered read 89,404 206 2 6.7
Disk file operations I/O 91,788 176 2 5.7
direct path read 17,001 89 5 2.9
Host CPU (CPUs: 8 Cores: 4 Sockets: 1)
~~~~~~~~ Load Average
Begin End User System Idle WIO WCPU
16.82 5.62 77.56
Instance CPU
~~~~~~~~~~~~ % Time (seconds)
Host: Total time (s): 15,156.8
Host: Busy CPU time (s): 3,401.3
% of time Host is Busy: 22.4
Instance: Total CPU time (s): 2,827.1
% of Busy CPU used for Instance: 83.1
Instance: Total Database time (s): 3,753.3
%DB time waiting for CPU (Resource Mgr): 0.0
Memory Statistics Begin End
~~~~~~~~~~~~~~~~~ ------------ ------------
Host Mem (MB): 20,468.5 20,468.5
SGA use (MB): 11,022.6 11,022.6
PGA use (MB): 779.3 807.4
% Host Mem used for SGA+PGA: 57.7 57.8
Time Model System Stats DB/Inst: ORACLE/oracle Snaps: 511-512
-> Ordered by % of DB time desc, Statistic name
Statistic Time (s) % DB time
sql execute elapsed time 2,912.2 78.8
DB CPU 2,825.0 76.4
connection management call elapsed 343.6 9.3
PL/SQL execution elapsed time 56.6 1.5
parse time elapsed 42.8 1.2
hard parse elapsed time 25.1 .7
PL/SQL compilation elapsed time 1.1 .0
repeated bind elapsed time 1.0 .0
inbound PL/SQL rpc elapsed time 0.7 .0
hard parse (sharing criteria) elaps 0.5 .0
sequence load elapsed time 0.1 .0
failed parse elapsed time 0.0 .0
hard parse (bind mismatch) elapsed 0.0 .0
DB time 3,697.2
background elapsed time 56.1
background cpu time 2.1
Foreground Wait Events DB/Inst: ORACLE/oracle Snaps: 511-512
-> Only events with Total Wait Time (s) >= .001 are shown
-> ordered by Total Wait Time desc, Waits desc (idle events last)
Avg %Total
%Tim Total Wait wait Waits Call
Event Waits out Time (s) (ms) /txn Time
db file sequential read 131,324 0 321 2 28.9 10.5
db file scattered read 89,376 0 206 2 19.6 6.7
Disk file operations I/O 91,705 0 176 2 20.2 5.7
direct path read 16,992 0 89 5 3.7 2.9
log file sync 5,064 0 16 3 1.1 .5
db file parallel read 1,575 0 14 9 0.3 .4
enq: KO - fast object checkp 8 0 5 591 0.0 .2
control file sequential read 4,457 0 2 0 1.0 .1
direct path write temp 1,635 0 2 1 0.4 .1
SQL*Net more data to client 14,776 0 1 0 3.2 .0
SQL*Net message from dblink 603 0 0 1 0.1 .0
ADR block file read 91 0 0 4 0.0 .0
direct path read temp 713 0 0 0 0.2 .0
SQL*Net break/reset to clien 152 0 0 0 0.0 .0
asynch descriptor resize 8,239 100 0 0 1.8 .0
library cache: mutex X 1,238 0 0 0 0.3 .0
SQL*Net more data from dblin 345 0 0 0 0.1 .0
ADR block file write 5 0 0 0 0.0 .0
latch free 66 0 0 0 0.0 .0
direct path write 4 0 0 0 0.0 .0
cursor: pin S 10 0 0 0 0.0 .0
SQL*Net message from client 526,480 0 238,770 454 115.7
jobq slave wait 3,954 100 2,034 514 0.9
wait for unread message on b 1,896 98 1,894 999 0.4
Streams AQ: waiting for mess 379 100 1,892 4993 0.1
SQL*Net more data from clien 11,597 0 4 0 2.5
single-task message 29 0 1 21 0.0
SQL*Net message to client 526,478 0 1 0 115.7
Background Wait Events DB/Inst: ORACLE/oracle Snaps: 511-512
-> Only events with Total Wait Time (s) >= .001 are shown
-> ordered by Total Wait Time desc, Waits desc (idle events last)
Avg %Total
%Tim Total Wait wait Waits Call
Event Waits out Time (s) (ms) /txn Time
log file parallel write 7,020 0 16 2 1.5 .5
db file parallel write 5,529 0 14 3 1.2 .5
control file sequential read 5,966 0 5 1 1.3 .2
control file parallel write 1,618 0 3 2 0.4 .1
log file sequential read 66 0 3 50 0.0 .1
SQL*Net more data to client 64,218 0 2 0 14.1 .1
db file sequential read 457 0 2 4 0.1 .1
os thread startup 66 0 1 8 0.0 .0
Disk file operations I/O 83 0 0 1 0.0 .0
asynch descriptor resize 64,343 100 0 0 14.1 .0
direct path read 9 0 0 6 0.0 .0
db file scattered read 28 0 0 2 0.0 .0
rdbms ipc reply 8 0 0 0 0.0 .0
LGWR wait for redo copy 57 0 0 0 0.0 .0
log file single write 8 0 0 0 0.0 .0
db file single write 1 0 0 2 0.0 .0
rdbms ipc message 14,376 51 31,809 2213 3.2
DIAG idle wait 3,738 100 3,788 1013 0.8
smon timer 12 33 2,077 ###### 0.0
dispatcher timer 32 100 1,920 60012 0.0
Streams AQ: qmn coordinator 136 50 1,905 14009 0.0
Streams AQ: qmn slave idle w 68 0 1,905 28017 0.0
pmon timer 2,099 30 1,896 903 0.5
Space Manager: slave idle wa 381 98 1,894 4970 0.1
shared server idle wait 63 100 1,891 30014 0.0
SQL*Net message from client 257,103 0 1,741 7 56.5
SQL*Net more data from clien 64,218 0 88 1 14.1
SQL*Net message to client 192,827 0 0 0 42.4
-------------------------------------------------------------

Now , I am perform only analyzed method for statics.
but even though dbms_stats is new method and cover all limit of analyzed method why should you not prefer it?..
second thing we don't have licence for performance tuning so,AWR does not work . I am using stats pack utility and some query to find top sql on load time which are as below:
high memory consumed:
110125     19483     5.65     
begin CHECK_EMP_ISSUE(P_FOR_COMP=>:P_FOR_COMP, P_FOR_TRANS_DATE=>:P_FOR_TRANS_DATE, P_FOR_EMP_CODE=>:P_FOR_EMP_CODE, P_FOR_DEPT_CODE=>:P_FOR_DEPT_CODE, P_FOR_PROCESS=>:P_FOR_PROCESS, P_FOR_KAPAN_NO=>:P_FOR_KAPAN_NO, P_FOR_PACKET_NO=>:P_FOR_PACKET_NO, P_FOR_PACKET_ID=>:P_FOR_PACKET_ID, P_FOR_ISSUE_TYPE=>:P_FOR_ISSUE_TYPE, P_FOR_SHIFT_NO=>:P_FOR_SHIFT_NO, P_FOR_MC_CODE=>:P_FOR_MC_CODE, P_FOR_CHECK_PREF_EMP=>:P_FOR_CHECK_PREF_EMP, P_FOR_DUMMY=>:P_FOR_DUMMY, P_FOR_MSG=>:P_FOR_MSG, P_FOR_WARNING=>:P_FOR_WARNING, P_FOR_MSG_VALUE=>:P_FOR_MSG_VALUE, VREC=>:VREC); end;                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             high i/o consumed:
EVENT                         WAIT_CLASS       USER_IO_WAIT_TIME          SQL_TEXT                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              
asynch descriptor resize     Other            32454263             SELECT /*+ result_cache */ COMP_CODE,KAPAN_GROUP,VKAPAN_GROUP,SEQ_NO,PACKET_ID,CHILD_ID,INW_DATE, VKAPAN_NO,KAPAN_NO,VPACKET_NO,PACKET_NO,SUB_ID,STONE_TYPE,PCS,WGT,CUR_WGT,P_SEQ_NO,L_SEQ_NO, STAGE,STATUS,PACKET_TYPE,:B1 DEPT_CODE,EMP_CODE,PROCESS,CLV_END_DATE,MFG_END_DATE,TRUNC(SYSDATE)-TRUNC(INW_DATE)VDAYS FROM ( SELECT /*+ leading(a) use_hash(b)*/ :B3 COMP_CODE,A.KAPAN_GROUP,A.VKAPAN_GROUP,:B1 DEPT_CODE,A.SEQ_NO,A.PACKET_ID,A.CHILD_ID,A.INW_DATE, A.VKAPAN_NO,A.KAPAN_NO,A.VPACKET_NO,A.PACKET_NO,A.SUB_ID,A.STONE_TYPE,A.PCS PCS,A.WGT,A.CUR_WGT,A.P_SEQ_NO,A.L_SEQ_NO,

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    Werner

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