How to get high importance mail from Workflow

Whenever the work item goes to Workflow inbox, parallelly the work item is going to Outlook as a mail.
Now the problem is the mail should go with high importance indicator.
Here the mail is triggering from "User Decision" step, not from the "Mail Step".
we treid the step priority as 1, 2, 3 in the "Miscellaneous" tab in the User Desicion step, but its not working.
I obseerved in other system (SRM) its working, but step priority is set as 0 under "Miscellaneous" tab in the User Decision step, generally we have 1-9.
Is there any other settings need to be done? Pls let me know.
Regards,
Kishore.

hi,
You have to mark your Mail As EXPRESS mail.
Then it will show as an Important mail and a prompt will be displayed as soon as mail reached the Inbox.
Regards
Sumit Agarwal

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