How to get rid of adware/malware? It turned into a nightmare.

Hi everyone,
This is my first post here so I hope I am posting on the right place. So basically I am using a Macbook Pro with Retina Display (13 inch) and it was bought on September 2014. This is all I know about my laptop as I really don't understand from softwares or anything of that kind (I do not even know what IOS means, sorry!) and I cannot look at any of the information because it was a gift from my father who lives in another country!
Now, the problem is that I do not know whatever happened, as I do not download anything to my laptop other than university slides and lecture notes. But since yesterday, almost whenever I click on a legit website, the website is replaced by this weight loss advertisement (or malware, I do not know the word to use as I have just learnt about these terms while looking for a solution to my problem) within a few seconds. This is a nightmare, and I am really really happy at least it did not happen on this website.
Do you know what I should do? Sorry I can't provide any information as I don't know anything about technology myself.
Any help is greatly appreciated, thank you very much!

Click here and follow the instructions, or if they don't cover the type of adware on the computer, these ones. If you're willing to use a tool to remove it(you don't need to, but may find it easier), you can instead run Adware Medic; this link is a direct download.
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Anyone no how to get rid of mackeeper malware

idownloaded mackeeper as it said recommend by apple wish i didnt
does anyone on how to get rid of the malware that c
downloaded with it please

"MacKeeper" is a scam with only one useful feature: it deletes itself.
First, back up all data.
Note: These instructions apply to the version of the product that I downloaded and tested in early 2012. I can't be sure that they apply to other versions.
If you have incompletely removed MacKeeper—for example, by dragging the application to the Trash and immediately emptying—then you'll have to reinstall it and start over.
IMPORTANT: "MacKeeper" has what the developer calls an “encryption” feature. In my tests, I didn't try to verify what this feature really does. If you used it to “encrypt” any of your files, “decrypt” them before you uninstall, or (preferably) restore the files from backups made before they were “encrypted.” As the developer is not trustworthy, you should assume that the "decrypted" files are corrupt unless proven otherwise.
In the Finder, select
Go ▹ Applications
from the menu bar, or press the key combination shift-command-A. The "MacKeeper" application is in the folder that opens. Quit it if it's running, then drag it to the Trash. You'll be prompted for your login password. Click the Uninstall MacKeeper button in the dialog that appears. All the other functional components of the software will be deleted. Restart the computer and empty the Trash.
☞ Quit MacKeeper before dragging it to the Trash.
☞ Let MacKeeper delete its other components before you empty the Trash.
☞ Don't try to drag the MacKeeper Dock icon to the Trash.
☞ Don't try to remove MacKeeper while running in safe mode.

How to get rid of adware/spyware?

My computer is running very slow. I believe I may have been infected with adware/spyware and unsure how to get rid of it.

Hi, first try this...
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.
Then...
Open Console in Utilities & see if there are any clues or repeating messages when this happens.
Also...
One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for problem in Safe Mode...
PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive
Reboot, test again.
If it only does it in Regular Boot, then it could be some hardware problem like Video card, (Quartz is turned off in Safe Mode), or Airport, or some USB or Firewire device, or 3rd party add-on, Check System Preferences>Accounts (Users & Groups in later OSX versions)>Login Items window to see if it or something relevant is listed. Or an errant process eating up RAM.
Check the System Preferences>Other Row, for 3rd party Pref Panes.
Also look in these if they exist, some are invisible...
/private/var/run/StartupItems
/Library/StartupItems
/System/Library/StartupItems
/System/Library/LaunchDaemons
/Library/LaunchDaemons

How to get rid of this Malware

A few days ago I down loaded something something off the internet and now my computer is going crazy with pop-ups and and redirects to different sites. I have tried to to reset all browser settings deleted all cookies hoping that would work but still no luck. Even on Google, every time I search for something I get the yellow add links that were never there before when searching in google. I understand this is a malware problem and the same thing is happening for every browser I used. I ran antivirus software, still says its clean. I am scared to login to any of my accounts for I feel like my computer is at risk. PLEASE HELP!!

You may have inadvertently installed adware. Eradicating it is simple. For an explanation or how this may have occurred, how to avoid it in the future, and for one possible solution read How to install adware.
I ran antivirus software, still says its clean.
Your question was posted in the Classic Mac OS (OS9, OS8 & System 7) forum, and if that is in fact what you are running, please clarify. Assuming you are running a recent version of OS X and not a fifteen+ year old "classic" Mac OS, anti-virus software is useless. Whatever you installed, get rid of it.

How to get rid of AdChoices malware?

I have reset Fierfox several times and cleaned up the file systems using Avast app. But the malware is still there and I get this unwanted adds popping up when I browse websites. My Macbook got infected when I downloaded a free software to improve video streaming and since than a nightmare with AdChoices started. I got rid of that free software but an extension called Cinema + Plus which was installed along with the free software remains in the Extensions tab. I disabled it but can't remove permanently because there is no remove button. Not even resetting of Firefox from Troubleshooting tool got rid of this extension. Appreciate if someone can suggest how to solve this issue. Thanks!

You may have inadvertently installed adware. Eradicating it is simple. For an explanation or how this may have occurred, how to avoid it in the future, and for one possible solution read How to install adware.
I ran antivirus software, still says its clean.
Your question was posted in the Classic Mac OS (OS9, OS8 & System 7) forum, and if that is in fact what you are running, please clarify. Assuming you are running a recent version of OS X and not a fifteen+ year old "classic" Mac OS, anti-virus software is useless. Whatever you installed, get rid of it.

How ndo get rid of tuneupmymac malware that loaded with firefox???

I downloaded firefox onto my new mac mini and got the malware tuneupmymac and reset search (with a cardboard box icon ).
I trusted Mozilla, didn't expect malware to come with it. How do I get rid of them? Putting them in the trash doesn't work.
Thank you,
newtom

hello newtom, i don't know where you've downloaded it from, but original mozilla builds form mozilla.org will never come with such crap or bundled software.
in order to address the issue you might want to [[Reset Firefox – easily fix most problems|reset firefox]] and for further steps see the following articles:
*[[Remove a toolbar that has taken over your Firefox search or home page]]
*[[Troubleshoot Firefox issues caused by malware]]

How to get rid of a malware program - iMunizator

I picked up a malware from somewhere and now I cannot get rid of it. Any suggestions.
Thanks in advance

iMunizator is a repackaged MacSweeper and is nothing but "scareware". First, run Activity Monitor and look for the "iMunizatorDaemon" process and force-quit it. That should allow you to quit and trash the iMunizator application. Then look in this folder:
youruser -> Library -> Contextual Menu Items
and delete the iMunizatorCMI.plugin file.
Finally, do a Finder search (Command-F from Finder), setting it to search system files - pull down the menu that says "Kind" to System files and set to "include" - for "iMunizator" and delete all the preference and cache files you find.
That should clear that junk off your system.
Hope this helps.
P.S. Note that the only way to acquire this malware is for a user to download and run it him/herself. It cannot spread to your computer by itself. So for the future, be very careful about what you download and run on your computer, particularly anything that purports to "scan" or "tune up" your system.
Message was edited by: Dave Sawyer

Firefox has a False Ebay shopping site Tab that keeps opening up. Please tell me how to get rid of it/Malware and Bitdefender have not stopped it.

Tab opens up every time I surf a web site. It is obviously malware but, both Bitdefender TS 2015 and Winzip malware programs dont see it.
please help.
Regards, Ron

hello, if you suspect that you have adware/malware present, please perform all these steps:
# [[Reset Firefox – easily fix most problems|reset firefox]] (this will keep your bookmarks and passwords)
# afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
# finally run a full scan of your system with different other security tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] and [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner] to make sure that adware isn't present in other places of your system as well.
[[Troubleshoot Firefox issues caused by malware]]

How do i get rid of Adware/malware on my Macbook Pro?

I have a MacBook Pro, 15" with Retina Display, When i click on a page, mackeeper opens up in a new tab, also my default browser which is "Google.com" has been changed to "Search-Quick.com". i also just started seeing a pop up Ad, also from the "mackeeper. this started when i downloaded an app/updated my flash player. Please help!

There is no need to download anything to solve this problem. You may have installed a variant of the "VSearch" ad-injection malware. Follow Apple Support's instructions to remove it.
If you have trouble following those instructions, see below.
Malware is always changing to get around the defenses against it. This procedure works as of now, as far as I know. It may not work in the future. Anyone finding this comment a few days or more after it was posted should look for a more recent discussion, or start a new one.
The VSearch malware tries to hide itself by varying the names of the files it installs. To remove it, you must first identify the naming pattern.
Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
/Library/LaunchDaemons
In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "LaunchDaemons" may open. Look inside it for two files with names of the form
          com.something.daemon.plist
and
           com.something.helper.plist
Here something is a variable string of characters, which can be different in each case. So far it has always been a string of letters without punctuation, such as "cloud," "dot," "highway," "submarine," or "trusteddownloads." Sometimes it's a meaningless string such as "e8dec5ae7fc75c28" rather than a word. Sometimes the string is "apple," and then you must be especially careful not to delete the wrong files, because many built-in OS X files have similar names.
If you find these files, leave the LaunchDaemons folder open, and open the following folder in the same way:
/Library/LaunchAgents
In this folder, there may be a file named
          com.something.agent.plist
where the string something is the same as before.
If you feel confident that you've identified the above files, back up all data, then drag just those three files—nothing else—to the Trash. You may be prompted for your administrator login password. Close the Finder windows and restart the computer.
Don't delete the "LaunchAgents" or "LaunchDaemons" folder or anything else inside either one.
The malware is now permanently inactivated, as long as you never reinstall it. You can stop here if you like, or you can remove two remaining components for the sake of completeness.
Open this folder:
/Library/Application Support
If it has a subfolder named just
           something
where something is the same string you saw before, drag that subfolder to the Trash and close the window.
Don't delete the "Application Support" folder or anything else inside it.
Finally, in this folder:
/System/Library/Frameworks
there may an item named exactly
            v.framework
It's actually a folder, though it has a different icon than usual. This item always has the above name; it doesn't vary. Drag it to the Trash and close the window.
Don't delete the "Frameworks" folder or anything else inside it.
If you didn't find the files or you're not sure about the identification, post what you found.
If in doubt, or if you have no backups, change nothing at all.
The trouble may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Then, still in System Preferences, open the App Store or Software Update pane and check the box marked
          Install system data files and security updates (OS X 10.10 or later)
or
          Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.

How to get rid of Trojan malware on OS X

`My son downloaded a movie app and it seems to have infected my Imac with this Trojan Malware, rendering it impossible to use. Adverts popping up ALL the time and it's just ridiculously slow. My emails are now also 90% spam...I've backed everything up but really don't know what to do next? Shall I take it to an apple store or attempt to clean it myself? Any advice greatly appreciated. Ute

You inadvertently installed adware. It's not necessary to bring your Mac to an Apple Store, and you do not need to download or install anything to fix it.
For a description of how this may have occurred, how to avoid it in the future, and for Apple's recommended actions read How to install adware. Apple's instructions are linked in the Recovery Procedure near the end of that document. Read and follow them carefully. Pay particular attention to the easily overlooked passages directing you to restart your Mac when required.
You'll invite spam by divulging your email address on a public forum. Other than that learn about how to manage junk mail by reading these Apple Support documents:
iCloud: Identifying and filtering junk mail - Apple Support
iCloud: Manage junk mail

How to get rid of Adware

When I use Safari for internet browsing it is infested with adware. Every time something is clicked tabs popup with painful promotions such as adcash, Mckeeper and video players etc. How do I stop this.? Any suggestions will be much appreciated.

There is no need to download anything to solve this problem.
You may have installed the "Downlite" or "VSearch" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the support article, you may also need to remove this item in the same way:
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
The problem may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This malware is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates
if it's not already checked.

How to get rid of adware on my mac?

When on line with Safari or Chrome I am plagued by intrusive pop up tabs!

There is no need to download anything to solve this problem. You may have installed a variant of the "VSearch" ad-injection malware.
Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
/Library/LaunchDaemons
In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "LaunchDaemons" may open. Look inside it for a file with a name of the form
          com.something.daemon.plist
Here something is a variable word, which can be different in each case. It could be "cloud," "dot," "highway," "submarine," "trusteddownloads," or pretty much anything else.
There may also be a file named
           com.something.helper.plist
in the same folder.
Leave the LaunchDaemons folder open, and open the following folder in the same way:
/Library/LaunchAgents
In this folder, there may be a file named
          com.something.agent.plist
where the word something is exactly the same as before.
If you feel confident that you've identified these three files, back up all data, then drag the three files you found to the Trash. You may be prompted for your administrator login password. Close the windows and restart the computer.
Don't delete the "LaunchAgents" or "LaunchDaemons" folder or anything else inside either one.
The malware is now permanently inactivated, as long as you never reinstall it. You can stop here if you like, or you can remove two remaining components for the sake of completeness.
Open this folder:
/Library/Application Support
If it has a subfolder named just
           something
(where something is the same word as before), drag that subfolder to the Trash and close the window.
Don't delete the "Application Support" folder or anything else inside it.
Finally, in this folder:
/System/Library/Frameworks
there may an item named exactly
            v.framework
It's actually another folder, though it has a different icon. Drag it to the Trash and close the window.
Don't delete the "Frameworks" folder or anything else inside it.
If you didn't find the files or you're not sure about the identification, post what you found.
If in doubt, or if you have no backups, change nothing at all.
The trouble may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Then, still in System Preferences, open the App Store or Software Update pane and check the box marked
          Install system data files and security updates (OS X 10.10 or later)
or
          Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.

How to get rid of malware on Mac Pro

I have a Mac Pro with the OS X Yosemite. My computer has malware on it. I keep getting popups and ads on my screen, whether I'm using Safari or Chrome. One of the popups says "Suspicious activity found on your computer, due to pop-up advertisement windows and invasive links. Please contact tech support at 1-866-215-6348." I want to know how to get rid of this malware. Thanks in advance.

Some are persistent. Force quit Safari again. Disconnect from the Internet by either turning off Wi-Fi in the System Preferences, or unplugging the Ethernet cable from your router/modem. Hold the Shift key and launch Safari again. If the same popup appears, you will be able to dismiss it and navigate away from the page, or close its tab. Reconnect to the Internet.
Though reading your initial post again, it's sounding more like JimmyCMPIT is correct since you're seeing ads in multiple browsers. It's just rare for one the ads that pops up to be like one of the tech support scams.
In which case, you can either follow Apple's manual instructions for removing adware, or use the free automated tool, AdwareMedic (as mentioned by, and linked to by Jimmy).
It should be noted that Apple's manual removal instructions are typically outdated. Sometimes a lot outdated. It depends on when Apple last updated their instructions page. If you would prefer to manually remove the adware on your system, you can find much more up-to-date instructions on The Safe Mac's adware removal page.

HT4061 if the usb has a arrow to itunes how you get rid of it

if the usb wire is pointing a arrow to itunes how you get rid of it?

You plug into a computer with iTunes on it, like the diagram tells you to.

How to get rid of malware mysearchdial

I cannot seem to get rid of this malware. (mysearchdial) Was able to do so on my PC (same network) Any guidelines?
Thanks

If it's adware download and use AdwareMedic to clear out all known adware for Macs.
Here's another topic about mysearchdial: How to remove Mysearchdial from the system?
Found this thru Google: Remove Mysearchdial from Windows and Mac OS X ...

How to get rid of adware/malware? It turned into a nightmare.

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