How to insert css reset

I have problems with the web I'm creating, my menu shows different sizes in Firefox than in Safari and other navigators. I've heard about Eric Meyer reset and try to use it, but been a newby I don't know where have to insert the code. Must it be in the html of the page? or inside the snippet of the menu itself?
Can anyone give me a detailed explanation the reset I'm traying to use is * { margin: 0; padding: 0; }
but don't know where have to paste it.
thanks

CSS code needs to be placed in a linked or embedded CSS file or alternatively (but not recommended) added via a style attribute in the HTML tag.
Can you post a link to a publicly accessible page that doesn't require authentication (log in) to access it?
A good place to ask advice about web development is at the MozillaZine "Web Development/Standards Evangelism" forum.
*http://forums.mozillazine.org/viewforum.php?f=25
The helpers at that forum are more knowledgeable about web development issues.<br>
You need to register at the MozillaZine forum site in order to post at that forum.

Similar Messages

Insert css reset

In the page I'm creating with iWeb I'm having problems of size with the css menu, the padding-left and padding-bottom show different sizes in Firefox than in Safari or iWeb. I've heard that a reset css code has to be used, the code I want to use is: * { margin: 0; padding: 0; }, but I'm a newby and don't know where has to be inserted, in the html of the page? in the css menu code? in the index.html file?
I didn't find any detailed explanation, everybody says it ghas to be ineserted but not how or where.
Can anybody give me a hand?
Thanks

I did't uploaded yet, I'm making the proves in the box.
Actually the code is:
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<title>Apple Menu In CSS3 Only</title>
<style type="text/css">
* { margin: 0; padding: 0; }
body {
     background: transparent;
     margin: 30px;
     padding: 0px;
#menu     {
     float: left;
     margin: 0px;
     /* Box Shadow */
     box-shadow: 0 0px 0 #000;
     -moz-box-shadow: 0 0px 0 #000;
     -webkit-box-shadow: 0 0px 0 #000;
     /* Rounded Corners */
     -moz-border-top-left-radius: 5px;
     -moz-border-bottom-left-radius: 5px;
     -webkit-border-top-left-radius: 5px;
     -webkit-border-bottom-left-radius: 5px;
     border-top-left-radius: 5px;
     border-bottom-left-radius: 5px;
     /* Rounded Corners */
    -moz-border-top-right-radius: 5px;
    -moz-border-bottom-right-radius: 5px;
    -webkit-border-top-right-radius: 5px;
    -webkit-border-bottom-right-radius: 5px;
    border-top-right-radius: 5px;
    border-bottom-right-radius: 5px;
#menu ul {
     padding: 0;
     margin: 0;
     float: left;
     /* Background Gradient */
     background-color: gray;
     background-image: none;
    background-image: url(none);
#menu li {
     border-spacing: 0px 0px;
     margin: 1px;
     float: left;
     list-style: none;
     background: none;
     text-align: center;
#menu a { border-spacing: 0px 0px; outline: none; }
#menu li a:link, #menu li a:visited {
     background-color: white;
     border-spacing: 0px 0px;
     padding-left: 16px;
     padding-bottom: 5px;
     padding-right: 15px;
     padding-top: 5px;
     font-family: "Verdana", "Trebuchet MS", sans-serif;
     font-size: 14px;
     font-weight: normal;
     display: block;
     color: black;
     text-decoration: none;
     text-transform:none;
     /* CSS3 Text Shadow */
     text-shadow: 0px 0px 0px;
     /* CSS3 Background Gradient */
     background-color: #e6e6e6;
#menu li a:hover    {
     background-color: white;
     cursor: pointer;
     color: white;
     text-shadow: 0px 0px 0px;
     /* Background Gradient */
     background-color: #ffac04;
    background-image: none;
    background-image: url(none);
#menu li:first-child a, #menu ul {
     /* Rounded Corners */
     -moz-border-top-left-radius: 5px;
     -moz-border-bottom-left-radius: 5px;
     -webkit-border-top-left-radius: 5px;
     -webkit-border-bottom-left-radius: 5px;
     border-top-left-radius: 5px;
     border-bottom-left-radius: 5px;
#menu li:last-child a, #menu ul {
     /* Rounded Corners */
    -moz-border-top-right-radius: 5px;
    -moz-border-bottom-right-radius: 5px;
    -webkit-border-top-right-radius: 5px;
    -webkit-border-bottom-right-radius: 5px;
    border-top-right-radius: 7px;
    border-bottom-right-radius: 7px;
a.active:link, a.active:active, a.active:visited {
     color: #fff !important;
     text-shadow: 0px 0px 0px!important;
    background-image: -moz-linear-gradient(top, #444, #666)!important;
    background-image: url(none)!important;
     /* Box Shadow */
     box-shadow: inset 0 0 0px #000;
     -moz-box-shadow: inset 0 0 0px #000;
     -webkit-box-shadow: inset 0 0 0px #000;
</style>
</head>
<body>
     <div id="menu">
          <ul>
               <li><a href="http://barbarossanautica.com/Bienvenida.html">Bienvenida</a></li>
               <li><a href="http://barbarossanautica.com/Nosotros.html">Nosotros</a></li>
               <li><a href="http://barbarossanautica.com/Nuestros_barcos/Nuestros_barcos.html">Nuestros Barcos</a></li>
               <li><a href="http://barbarossanautica.com/Tarifas_y_ocupacion.html">Tarifas y Ocupación</a></li>
               <li><a href="http://barbarossanautica.com/Contacto.html">Contacto</a></li>
               <li><a href="hyyp://barbarossanautica.com/Servicios_Nauticos.html">Servicios Nauticos</a></li>
               <li><a href="http://barbarsossanautica.com/Venta_de_Embarcaciones/Venta_de_Embarcaciones.html">Venta de Embarcaciones</a></li>
          </ul>
     </div>
</body>
</html>
I've got several variants but all with the same problem, even the first without any variation on the code shows the same behaviour of different padding right and bottom.
Searching in internet I found this about the different behaviour of Firefox, and then the need of the reset.
In my actual web (the one uploaded) is still the css3menu.
Thanks

How to insert CSS styling to embedded HTML from a Wufoo form?

I have embedded HTML code form a Wufoo form but none of the CSS styling followed. Does anyone know how to link the style sheet? I have tried to upload through the hosting server directly but nothing changed. Am I missing a step?
Thanks a bunch for your thoughts!!!

No experience with them, but I would assume they hold all the good stuff on their server since for obvious reasons they want you to use their services. They mention download options for their CSS files, though, so maybe you missed that option or as (bad) luck would have it chose a template that doesn't allow this.
Mylenium

How to Delete and Reset a Lost Root Password on a System With a Mirrored ??

hi All,
we are experiencing problem,lost root password on Solaris 10 Sparc T5120, with mirror root,
and we found the solution from Metalink.oracle.com, has anyone have try this??
here list capture the file system :
Filesystem size used avail capacity Mounted on
*/dev/md/dsk/d10 2.0G 349M 1.6G 18% /*
*/dev/md/dsk/d40 9.8G 563M 9.2G 6% /usr*
*/dev/md/dsk/d30 9.8G 1.4G 8.4G 15% /var*
*/dev/md/dsk/d50 7.9G 310M 7.5G 4% /opt*
*/dev/md/dsk/d600 3.8G 4.3M 3.8G 1% /home*
*/dev/md/dsk/d602 471M 20M 404M 5% /app/controlm*
*/dev/md/dsk/d601 471M 251M 173M 60% /app/ctsa*
*/dev/md/dsk/d604 4.9G 1.1G 3.8G 23% /app/oramon*
*/dev/md/dsk/d603 20G 11G 8.2G 58% /app/oracle*
*/dev/md/dsk/d606 39G 10.0G 29G 26% /proj/iprdb01/orafra/iprod01p*
here the step :
Solstice DiskSuite[TM] Software: How to Delete and Reset a Lost Root Password on a System With a Mirrored Root Disk [ID 1010755.1]
Solution
Steps to Follow
How to delete and reset a lost root password on a system with a mirrored root disk.
1) Insert the Solaris[TM] Operating System CD-ROM into the CD-ROM drive.
2) Once the CD-ROM is in the drive, perform a stop-a. This brings the system down to the "ok" prompt.
3) From the "ok" prompt, perform a single-user boot from the Solaris OS CD-ROM.
ok boot cdrom -s4) At the "#" prompt, determine which disk is the system's boot disk (containing the root file system). There are several Oracle architectures and various configurations of systems when it concerns a boot disk. As a general rule, most boot disks are attached to controller 0 (c0). Usually, their SCSI target is
either 3 (t3) or 0 (t0). However, Oracle machines are very flexible, and the boot disk could be at a different location. If you are not sure which disk is your boot disk, perform the following steps to determine the location of the boot device:
a) # eeprom boot-device
The output might appear to be simple, such as "disk" or "disk1" or more complicated, such as a pathname "/iommu/sbus/espdma@4,8400000/...../sd@3,0:a".
b) Make note of the boot-device. If the boot-device is a pathname, it is beyond the scope of this information to provide the location of the customized boot disk. However, for most configurations,
finding the customized boot disk is an easy task. The "Format" command shows all available disks:
#format
Searching for disks...done
AVAILABLE DISK SELECTIONS:
(enter its number): c) Enter d to exit format.
Now, you will have an idea what disks are on the system. Therefore, if the boot-device is "disk" and format shows "c0t0d0" (on some systems "c0t3d0") then that is the boot device. If boot-device
shows "disk1" and format shows "c0t1d0," then that is the boot device. If format shows multiple disks, then based on what the "eeprom boot-device" command shows, the system's boot disk would be:
boot-device format
disk c0t0d0 or c0t3d0 (machine dependent)
disk1 c1t0d0
disk2 c0t2d0
disk3 c0t3d0 or c0t0d0 (machine dependent)
and so on ....
5) Because the system was not brought down gracefully (no root password means having to use the Stop-a keystroke to "crash" the system), you need to run "fsck" to clean the root partition (slice). The fsckalso confirms that you selected the proper slice.
# fsck /dev/rdsk/c1t0d0s0
where the X and Y are determined by the previous procedure. It is also possible to have a root partition which is not on slice 0 (s0), but, again, that is not a standard configuration.
The output of "fsck" looks like this:
** /dev/rdsk/c1t0d0s0
** last mounted on /
** Phase 1 .....
The second line in the output of "fsck" ("** Last mounted on /") confirms that this is the correct root filesystem partition. Answer "y" to any questions fsck asks. There shouldn't be too many items
needing repair. If there are, there is a possibility of a corrupted root filesystem. After fsck is finished, mount the root partition:
# mount /dev/dsk/c1t0d0s0 /a
Again, X and Y are the same as for the fsck command.
For example:
# mount /dev/dsk/c1t0d0s0 /a
6) From the root prompt, set the proper TERM type command (such as vt100, dtterm, sun, and so on)
by entering this command:
# TERM=sun; export TERM
7) Use the VI text editor to edit the /etc/shadow file:
# vi /a/etc/shadow
8) The first line of the /etc/shadow file is the one you want to modify.
It looks like this:
root:c3.yAVmYodWsc:6445::::::
9) Delete every character between the first and second colons in the first line of the file. When you finish deleting the characters, the line should look like this:
root::6445::::::
10) Press the Escape key, then enter the following to save the file and exit vi:
:wq!
11) Use the VI text editor to edit the /etc/system file andremove the "rootdev" line shown below:
# vi /a/etc/system
*rootdev:/pseudo/md@0:0,0,blk
Don't comment out the "rootdev" line. Actually remove it.
12) In the /a/etc/vfstab file, replace the lines for the system filesystem meta-devices with their underlying partitions. For example, change lines from
/dev/md/dsk/d0 /dev/md/rdsk/d0 / ufs 1 no -
to
/dev/dsk/c1t0d0s0 /dev/rdsk/c1t0d0s0 / ufs 1 no -
ONLY change the lines for root (/) and the filesystems that were affected by the actions you took in step 1 of this procedure. All other metadevices may stay as is in this file.
13) Unmount root, check the root filesystem, and then stop the system:
# cd /
# umount /a
# fsck /dev/rdsk/c1t0d0s0
# stop-a
14) Boot to single-user mode:
ok boot -swTHIS STEP IS VERY IMPORTANT; YOU MUST BOOT TO SINGLE-USER MODE TO AVOID FILESYSTEM CORRUPTION.
If the system does not boot to single user mode, you might have made a mistake in the previous steps.
15) Because the root password was cleared in an earlier step, press Return when prompted for the the root password. Once you are in single-user mode, you must clear the metamirrors and all the sub-mirrors for the root filesystem. For example, if root (/) is d0, run the following command:
# metaclear -f -r d0
Running the metaclear command not only clears the metamirror but also clears the submirrors that are part of this mirror.
16) When the metamirror is cleared, continue the boot up to multiuser mode by either pressing CTRL-D or by entering the following:
# exit
Now everything should be as it was, except that the system partition is on the underlying partition and isn't mirrored. You will simply need to re-create the metadevices for the root mirror as you had originally.
many thanks

Hi,
Halt your machine.
Boot with fail-safe mode.
format and list out the disks. (You can get the root & mirror disk (c#t#d#) details from /etc/lvm/md.tab of your root or mirror disk. Earlier explorer output may help)
Mount the root disk and remove the password entry in /etc/shadow
umount it.
Mount the mirror disk and remove the password entry in /etc/shadow
umount it.
reboot the server.
Hope this helps!

How to insert a Bridge photo gallery into a webpage with Dreamweaver

I have made the changes to the web gallery index page (from Bridge) as indicated in http://foundationphp.com/tutorials/gallery/embed3.php in DW. However, I normally do not use DW, but need to now. I have the new web page where I want the gallery to appear, but am currently stuck. I need a very clear, basic step by step instruction as to how to insert the gallery/index page. Below is the DW code screen from the new page where I want it to appear (not sure if this is needed). Thanks for your help! Ron
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1" />
<title>Visual Arts Gallery Giselle M Olivera</title>
<style type="text/css">

</style>
</head>
<body>
<div align="center">
<table width="227" border="1">
    <tr valign="top">
      <td width="217" align="center" valign="top"><div align="center"><span class="style7"><span class="style8"><a href="./">HOME</a></span></span> <span class="style8"><a href="./"><span class="style5">Giselle M. Olivera</span></a></span></div></td>
    </tr>
</table>
</div>
</body>
</html>

First define your site folder in Dreamweaver. Site > Manage Sites > New > Local Site.
http://foundationphp.com/tutorials/gallery/embed1.php
Also, to simplify things, you could use an <iframe> to bring your bridge gallery index.html page into your DW web page.
http://www.w3schools.com/tags/tag_iframe.asp
Nancy O.
Alt-Web Design & Publishing
Web | Graphics | Print | Media Specialists
http://alt-web.com/
http://twitter.com/altweb
http://alt-web.blogspot.com/

How to insert a new row in the middle of an set of rows

Hi
How to insert a new row in the middle of an set of rows ? and How to Reset the line id after the new row added ?
Regards,
Sudhir B.

Hai,
just try this,
Instead of using omatrix.Addrow(1,-1) use like
omatrix.AddRow( RowCount , Position)
RowCount
The number of rows to add (default is 1)
Position
The position of the new rows (0-based; default is -1, meaning append row to the end)
After adding rows in matrix For, sno.
for i=1 to omatrix.visualrowcount
otext=omatrix.getcellspecific("columnid",i) '--where columnid is the unique id of the sno column
otext.value=i
next i
Hope this helps you.
Thanks & Regards,
Parvatha Solai.N

CS 5.5 How to insert header into pre-fab design --- from a sophomoric neophyte

CS 5.5 How to insert header into pre-fab design --- from a sophomoric neophyte
Essentially, I have one basic HTML class from several years ago, and a beginning DW class in 2008.
i am trying to figure out if I can insert a header or otherwise edit the top of this pre-fab DW site.
http://www.doyle.thibert.com/neos/index.html
Thanks in advance for your sage advice.
Doyle

Learn all you can about HTML and CSS first. DW expects you to know coding fundamentals.
HTML, CSS & Web Design Theory Tutorials -
http://w3schools.com/
http://www.csstutorial.net/
http://phrogz.net/css/HowToDevelopWithCSS.html
http://webdesign.tutsplus.com/sessions/web-design-theory/
Then work through David Powers' 5-part tutorial
Creating your first web site in DW -
http://www.adobe.com/devnet/dreamweaver/articles/first_website_pt1.html
Good luck!
❄ ☃ ❄Nancy O.

How to erase and reset your Galaxy S6 (and why you'd want to)

Samsung has included some additional features to this function just in case you're doing something other than handing your Galaxy S6 off to another user.
How to erase and reset your Galaxy S6 (and why you'd want to) | Android Central

Hi,
I'm in the same boat. I have an older 13" black MacBook and bought a new 13" MacBook Pro. Your outline isnt' what I experience, yet it's similar to the Apple Article at
http://support.apple.com/kb/HT1820
They have the following steps:
These steps assume you have a Mac OS X 10.2.3 or later CD:
1. Insert the Mac OS X CD.
2. Restart the computer.
3. Immediately after the startup sound, press and hold the "C" key to start up from CD.
4. When the Installer screen appears, do not click Continue. Instead, choose Installer > Open Disk Utilities.
5. Select the hard drive to erase.
6. Click the Erase tab.
7. Select the volume format from the Volume Format pop-up menu.
8. Click Options.
9. Select the checkbox for "Zero all data".
10. Click OK.
11. Click Erase
I'm not sure if I'm obtaining what I want; Zero erase then reinstall. I'm using my OS X Leopard Install Disk. I did steps 1 - 3. As I held the "C" key, I got a gray screen with the Apple logo and a spinning icon below. It did this for about 3 minutes (my "c" holding finger was getting sore )
I never got a step 4. It went straight to "Choose a Language" I did: English
I never got choices 5 to 11.
I got the screen showing the drive and asking if I want to install. I continued.
I then opened the "Options" tab. There I could erase existing OS install and then reinstall. There was never a choice for "Zero All Data."
I'm currently letting it do it's thing and it's in stalling, about 26 mins to go, already been about 20 mins.
Did I miss something, or is the "zero" option not the same for Leopard?
Much thanks,

Is it possible to 'disable' certain CSS Resets

Hi,
I've added a small cms-system to my muse website.
When I edit text in this texteditor it doesn't display correctly on the live pages (for example text isn't bold or italic, headings, a bullet list aren't visible on the live pages).
I don't know much about coding and css, so their supportdesk checked it out and it seems to be that the my CSS is resetting the new styles and/or browser's default styling. The markup/tags after text-editing is correct and visible in the page sourcecode (through browser).
So they adviced me to debug or maybe disable the CSS resets.
How and where can I do this? And is it possible to disable css resets on only some ( the needed) parts?
Thanks in advance.

Hi,
There is no way to prevent Muse from resetting CSS. But you can achieve the desired effect by expliciltly styling your embedded HTML (cms system). The tutorial http://helpx.adobe.com/en/muse/tutorials/styling-css-embedded-html-forms.html may be helpful. While it is specific to HTML forms, it does explain how to add styling CSS to embedded HTML.
Of course you will need some knowledge of CSS to know what to add in the <style> tags. For example, you may want to add h1,h2,h3,h4,h5,h6 {font-weight: bold;} to override Muse CSS reset for headings. Or li { list-style: disc; } to override Muse CSS reset for lists. The support desk for the CMS system may be able to provide this information.
Abhishek

HP "Support" does not know how to perform "regionalization reset", now what?

I buy a dual voltage OfficeJet 4620 in Germany in Ferbruary 2013.
NOWHERE in the product literature does it mention the ink cartridges are regionalized (defeats the purpose of even manufacturing a 110-220v device! But I digress).
I move to Florida in June and yesterday my black ink begins to run out.
The printer needs the "regionalization reset" which can only be performed by HP support, as stated by their own webpage:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02558798
Another description of it here:
http://www.fixya.com/support/t156381-change_region_code_ink_cartridges
I call HP support, and waste over an hour and a half with a girl in the Phillipines until she finally tells me that I need a complete set of USA ink cartridges in order to perfom the procedure (which appears to be not true, you do not need them to reset the printer, but rather it appears you need them simply if you wish to print anything after the reset was performed if for no other reason but to verify that the reset was successful). She claims HP support will call me this morning at 11AM EST. They did not call.
I call HP "Support" at 1130 EST and go through the wickets with them again. This time the girl does not know what to do and is clearly completely unknowledgeable about the product, mush less how to troubleshoot it, and instead she is simply following a script. Another hour wasted. After being put on hold for the 4th or 5th time for 15 minutes, I simply hang up. (Realizing later that this is an intentional strategy.)
I call again. Now I am speaking to some guy in India. He does not know what he is doing either and tries to guide me through the support menu on the printer itself, but his script does not match the menu options on the printer. Back to the 15 minute intervals of hold broken up by him saying "one minute please sir while I verify some information". Another hour wasted, until I finally begin to realize that none of these people know what to do.
Still I call back and get another guy who leads me into the Support menu (press the return button 4 times to access this menu) . The he has me go to the Reports Menu and select the "print mech button tap" option, which prints out a 2 page "Printer Hardware" printout. He asks me to "give him the numbers on the document, but the document has all sorts of numbers on it from serial numbers to product numbers to other numbers with labels that are simply abbreviations. I ask him which numbers he needs from the two pages full of numbers, and back on hold I go for 20 minutes. He comes back and says "the long number, there should be a long number". Well the longest number on the document is the Serial number which I have already given during the initial information polling he did and so I ask him if he needs it again. Back on hold i go for another 20 minutes. Now the 15-20 minute hold cycle resumes, with him "checking something" and he will "be right back". Eventually he simply clicks over to see if I am still on the line and immediately puts me back on hold without saying anything. I put my phone on speaker and I wait him out, having already wasted an entire morning and half my afternoon.
Now this was the best part....HE BEGINS TO PRETEND LIKE HE IS HAVING MICROPHONE PROBLEMS AND CANNOT HEAR ME (yes I know, what does his microphone have to do with hearing me, I had the same thought). It is obvious he has simply either taken his headset off his head or moved the mic far away from his mouth and is pretending he can't hear me and that he will call me back and asks for my number. I ask him how is he going to hear me tell him my number (which by the way he already took at the beginning of the conversation) and he continues his ruse. So I hang up. It is obvious he doesnt know what to do and no one else there is going to help me.
Now I call back tonight around 930PM EST, and I get the Phillipines again. I go trough the whole polling phase with the girl and explain to her that I need the regionalization reset performed, and that all I need is to know which numbers of my printer to give to HP Support so that they can give me the code I need to reset this device. I politely tell her that I understand if she does not know what to do or understand what the procedure is and that I will not be angry with her if she is simply honest and tells me so, but that I want her to tell me if there is anyone there where she works who will definitely know how to do the reset, a supervisor or actual technical advisor, anybody. She is friendly and honest and says this is the frst time she has heard of this and she will ask what to do. Back on hold for 5 or 10 minutes. She claims she is looking in her "resources" for the way to do this. Nothing. I ask her to please stop and get her supervisor, she claims she is checking with her supervisor and that they are "checking the resources" for the procedure to reset regionalization. I foolishly think we are making progress.
After 20 minutes of her constantly telling me she is checking her resources, even after I have told her what the procedure entails and that all she needs to do is find the procedure and tell me which numbers it requires from the device itself in order to provide the reset code, I tell her to stop what she is doing and put her supervisor on the phone. She stalls. She says she is sorry but they have never heard of this procedure before and that she will schedule me a call-back for tomorrow. YEAH RIGHT. I ask her WHO is going to call me tomorrow? She replies that it will be them and that they will have the answer. I tell her that I already heard that from them the night before and I dont have another day to be wasted. I tell her to put her supervisor on the phone and I want the name of whoever is in charge of her office. She tries to ignore me and continues to ask for my phone number (which she already has). I press her for the name of who is in charge and she finally claims "Peter" is the supervisor. I tell her to put "Peter" on the phone. 10 minutes of hold and later a guy picks up the line, claims he is "Peter" and asks how I am doing. I politely say I am well and I ask him for his last name. He asks why I need his last name. i repeat my question, "What is your last name Peter?"..........his reply? "hello, sir? I am having trouble hearing you, can you hear me?" He begins to play with the microphone and puts me on hold. Each time he picks up and asks if I am there I immediately ask him for his last name, to which he resumes the ruse that he cannot hear me. I stay on the line. At this point it appears that HP must have some sort of policy where their "Support" personnel are not allowed to hang up the phone first, perhaps it is even tracked as a half-assed internal method of "Quality Assurance", and these people know it and this is why they will leave you on hold for ever and wait until you hang up. So, I wait Peter out for about 10 minutes, I am not on hold because there is no music, the microphone is simply muted. I tell him i know he is there and can hear me, and that i know he cannot hang up first, and then he promptly hangs up.
SO, my question....
NOW WHAT?
How does anything get escalated at HP when their overseas "Support" doesn't know what to do?
I live in Miami and there is a corporate headquarters there for HP Latin America. I am thinking of walking right into the lobby and finding someone with authority, but in all honesty I just want the d*** printer region reset so I can use these ink cartridges I already bought and opened.
Suggestions?

Hi,http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03149924&cc=uk&dlc=en&lc=en#N89
First, I am sorry to see your experience, however be aware that this forum is a peer-to-peer community and not a direct contact with HP.
To clarify, the product specification do list the ink cartridges regionalization, the specifications itself reffer to HP Suresupply to locate the ink cartridges for your region, as well as the following document which clearly state that information:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03239171&tmp_task=prodinfoCategory&cc=uk&dlc=en...
Firs be sure to have the latest software installed prior contacting HP support, which should be listed as 28
You may find that information listed in the following document (Check the How can I tell which driver version I have? section), if you have any older version be sure to uninstall it and install the latest software, as listed within the same document:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03149924&cc=uk&dlc=en&lc=en#N89
If you need, the latest software can be found below:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-108821-3&cc=uk&dlc=en&lc=en...
Next ensure you have any of the 564 ink cartridges, once the printer being reset it require all the 4 ink cartridges to work
Finally check the private messages I sent you prior contacting HP support , the envelope icon at the top-right part of that screen.
The ensure you use the correct contact details lease double chekc it below:
http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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null

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<HR></BLOCKQUOTE>
null

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