How to resolve issues - is there a BlackBerry tech support

I have several issues with my q10 and would like to know if there is a BlackBerry tech support number to call as I am not getting solutions by posting here. I am new to BlackBerry and starting to wonder why I chose their product.
Alternatively should my network provider take some responsibility for all these issues?
Solved!
Go to Solution.

Of course, be warned that getting direct support through those numbers will require the payment of a one time fee for direct support.
Your mobile provider should escalate any issue up to BlackBerry technical support, which the carrier cannot resolve.
If they are not doing that for you, you ARE paying then for that through your monthly service, you need to demand it.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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