How to reverse service order which is in released state
Hi,
Please guide me how can we reverse a service order which is in released state.
Is it possible to reverse a service order with released state?
Please guide it is very urgent.
Thanks and Regards
Edited by: MPVash Vash on Dec 5, 2008 10:04 AM
Edited by: MPVash Vash on Dec 5, 2008 10:06 AM
Hi,
a delivery suspension due to non-payment can just be released via an incoming payment.
You could also manually do this be setting the end date of the suspension, but I would not advise that. As I currently do not have system to check I'm not sure whether you could use ISM_SALES_ORDER_CHANGE, but you can try via the where-used list of structure JKSI_SUSPEND which needs to be used in this case.
Tim
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