How to scan on HP
I have an HP Officejet 7410 and am unable to scan.I have looked at http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&obje ctID=c01664444&prodTypeId=15179&prodSeriesId=28441
and it didn't help. I see that scan pro isn't supported but when I try to open Image Capture, I am told no camera or scanner connected. What do I need to do?
Joan, I own a HP Officejet Pro L7590. Different model, but experienced similar problems on my MacPro. I was unable to get the printer to scan. It took me absolutely ages to solve the problem. Every time I removed my printer queue, then added it again, the scanner part was missing, but I could print to it just fine. My printer is connected to my network via ethernet.
I tried the following steps;
a) ... removed the printer from the printer queue (within software preferences > print & fax)
b) ... removed the hp folder from my dock and the applications > hp folder from my computer (sort of risky ... you may decide to skip this step!!)
c) ... inserted my original snow leopard dvd and reinstalled all the optional printer software from the optional software install on the dvd.
d) ... powered down my computer AND my printer
e) ... powered on my computer
f) ... powered on my printer
g) ... pressed the scan button on my scanner (even though it had no "destinations" to scan to, just to "wake up" the scanner component of the printer)
h) ... through system preferences > print & fax, pressed the + button and added the printer back into the system again.
this time both print and scan tabs appeared for my printer in the "print & fax" screen.
when i pressed the "open scanner..." button, it actually took several minutes for my mac pro to establish a session with the scanner. It also takes a while for the image capture to establish a session with the scanner too!! But works after a couple of minutes and scans nicely.
I am now able to scan with my HP Hope this helps you out in your situation.
best regards,
Dave Young
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Thank you, JetteskiHello Jetteski,
Hello Jetteski, Thanks for the post.
Since you are running a MAC, check the below links for some excellent information on scanning. Good Luck!
http://goo.gl/M8Cl2
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hello,
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anyone know how to scan on Mac OS10.10.2 by HP Color LaserJet Pro MFP M177fw?
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Shlomi
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Thanks & Regards,
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Well, I figured out my own answer because I couldn't find a "solved" topic in this regard. So then I decided to post my findings in order to help the next querier (is that a word = one who queries). FYI - I am not a 'techie' and while I can find my way around a computer it sometimes takes a while. Also, I have Windows 7 on this laptop if that makes a difference.
1. Go to Control Panel and choose:
2. Hardware and Sound, then
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This question was solved.
View Solution.Hi Acupuncture,
Thank you very much for posting your solution that you found yourself, on using the scan function on your HP OfficeJet Pro 8600. I also apologize we were not fast enough to answer one of your inquiries on the HP Support Forums. I was able to check your user page but was unable to find your initial post on asking us How to Scan, did you delete the question? Either way I am glad you are now up and scanning from your OJ 8600.
For future reference I would like you to take a look here: How to Scan: Windows 7, here you will be given all options and shortcuts on scanning with or without the HP software as well as some cool features, like scanning from the front panel of your 8600 and adding multiple pages to a single file.
Again I appreciate you taking the time to help the other Community members, so Thank you again!!
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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View Solution.Hi,
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Office 2007 or 2010:
http://www.howtogeek.com/howto/14595/ocr-anything-with-onenote-2007-and-2010/
Office 2003:
http://agsci.psu.edu/it/how-to/perform-ocr-with-microsoft-office-2003-document-imaging
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Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution -
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Although I work for HP, I express my personal opinion.
Visit www.hp.com/makeitmatter
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Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well. -
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RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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View Solution.thank you very much! this has been very helpful
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View Solution.Hi midandco,
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Please let me know.
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
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"Remember, I'm pulling for you, we're all in this together!" - Red Green.
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