How to set a business partner as a key user in service desk?

Can anybody tell me how to do so?
Best regards,

Hi Alagammai.,
I've got the answer, thanks very much.
The following roles are shipped for key users:
Key User
SAP_SUPPDESK_CREATE
SAP_SUPPCF_CREATE
SAP_SMWORK_BASIC
SAP_SMWORK_INCIDENT_MAN
The following roles are shipped for message processors:
Message Processor
SAP_SUPPDESK_PROCESS
SAP_SUPPCF_PROCESS
SAP_SMWORK_BASIC
SAP_SMWORK_INCIDENT_MAN
In the Work Center the way to split key users and message processors is steered using the authorization object CRM_TXT_ID. In the message processor role, add the attribute Display Text ID SU15.
Regards,
Lament

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