How to specify a CVV for new credit card?
Hi. I need to bind the new bank card to my account. But the form for data entry does not have a field for code CVV. Support responds automatically sending me that does not contain an answer. Will need to remove my subscriptions? !
Hi Ilya,
The new credit card once update in adobe records does not need the CVV.
You need to contact support through call/chat for billing related queries:
Contact Customer Care
Regards,
Sheena
Similar Messages
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my credit card will expire in few days. how can I re enter a new credit card number in my AppleID?
Dear FoxFifth
thank you for your response. I solved the problem. Not accessing Payment information through iTunes & Store but trough iCloud.
thank you very much
Miro -
I want to change my payment method with new credit card information as current credit card has expired. But when I try to change payment method , returns your payment method is not valid or allowed and continues to prompt to change the same. But when I try to update with whew credit card number, it doesn't accept and continue to refuse the payment method.
This problem is not allowing me to purchase of any kind either paid or even free as well. Doesn't allow to even purchase free books even
Please help to solve the issue
Thanks
Dpvora
IndiaYou need to contact Apple Support for this kind of problem.
http://www.apple.com/support/contact/ -
Cc keeps asking for new credit card number despite membership cancelled
I have tried different things to address the fact that CC is constantly sending message about my unprocessed payment (I have changed my credit card number) but I have cancelled my membership and they should not be concern with unprocessed payment. Could I talk to a real person? The steps indicated in the website is like a vicious circle bringing me back to this forum, no option for calling or chat. I have spent lots of time trying to cancel now this. Please help.
Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html -
How do I put in my new credit card
How can I chage my credit card info.
Are you trying to enter a credit card not tied to the country or iTunes store you use? The credit card you use, must be issued in the country and store you use.
If you are being told to contact iTunes Support, that's what you need to do.
Hot to contact iTunes Support:
http://www.apple.com/support/itunes/contact/ -
HT201304 How can I change to a new credit card for purchase ?.
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I let a child use my iPod and she purchased a lot of doeses for idoser and I did not have the money on my card. Now I can't download anything at all without using a new credit card or paying for it. How do I cancel it
First, to prevent this from happening again, turn off "In App purchases" in the Restrictions settings on your iPod. You may also want to turn off the ability to install apps, to prevent purchases in case the child gets hold of your iTunes Store account information, and set the password to be required immediately. For more information, see:
http://support.apple.com/kb/HT4213
As to a refund, that's not automatic since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
They're usually pretty lenient in the case of inadvertent purchases by children. No guarantees, though, just as if your child was in a store and ate a bunch of food (in other words, something that can't just be returned).
Good luck. -
How do I change countries from Hong Kong to Australia (as I dont hold HK credit cards)
Once I have done that I can then put in new credit card info for itunes.
Thanks NeilSettings>iTunes and App Stores>Apple ID
Tap your ID
Tap View Apple ID
Enter your password
Go to country/region in the popup window to change the store -
Hello ,
I will like to change my payment information but my new credit card is not American , Is Canadian .How can i change the country on my billing info? I cant seam to be able to do it .
Thanks a lot for your help ,What country are you in ? If you are in the US then you can only use the US iTune store, and you can't use a Canadian credit card with the US store - a credit card needs to have been issued by a bank in the country where you are.
If you are in Canada then remove your old credit card from your account and then update your country/region and billing address on your account e.g. by tapping on your id in Settings > iTunes & App Store on your phone and 'view Apple id' on the popup, or via the Store > View Account menu option on your computer's iTunes -
I guess it has been a year since I last purchased something on I-tunes and my account is saying that they couldn't authorize my card for some of my purchases. I am trying to add a new credit card to clear this up and it keeps saying that I have to enter a valid security code. I have tried 2 different cards and I get the same thing. I have also added an I-tunes gift card and that isn't clearing up the money that I owe. It is showing that I have a $25 credit for that. How do I fix this, I have been trying for days and all I have got from the e-mail tech support is that its my credit card issuer that is causing the problem. Thats not correct because one of the credit cards that I am trying to use, is a prepaid Visa gift card. I know that these work on I-tunes because I have used them before in the past. I am getting very frustrated with this whole process, I just want to clear up my account and buy some new music!! HELP!!
You probably ran into blocks & locks.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
They'll sort it out. -
ok... i am trying to sign into my apple account in the itunes store on my ipod and i have all the correct data for my credit card and it says " your payment information does not match your banks records. try again or nenter a new payment method. " what does this mean and how can i fix it??
- See:
]iTunes Store: My credit card's security code or zip code does not match my bank's records
- If still problem contact iTunes by:
Contact iTunes -
When I try to set up an Apple ID, it's asking for a credit card, and there is no "None" option, like this page suggests. How can I bypass this? This iPad is for a younger child who has no credit card, and will not need to make any purchases.
You can create an iTune and App Store account without credit card details
1. Sign out of current Apple ID if you are sign-in to one (important)
2. Go to App Store and select a free app
3. Tap INSTALL APP
4. Create New Apple ID
5. Confirm Your Country
6. Agree with Terms and Conditions
7. Fill in your Apple ID and Password (you must create a new Apple ID; don't use your old Apple ID)
8. Create and answer your secret question
9. Select NONE for Payment Method
10. Fill in Billing Address
11. Submit application for new Apple ID
12. Wait for verification email
13. When email arrive, verify your account
14. Start downloading your free apps -
I have a credit in my itunes account but when making a purcahse it is asking for my credit card info. I don't want it charged to my credit card, I want to use my account credit. How can I do this?
Hello, Lynne.
Thank you for visiting Apple Support Communities.
Here is a helpful article that explains how iTunes purchases are billed.
iTunes Store: How iTunes Store purchases are billed
http://support.apple.com/kb/HT5582
When using iTunes to purchase content for the first time on a new device, it may require you to verify your payment information as a way to authenticate your device. If this not a new device attempting to access iTunes store and prompting you provide payment information, there could be an outstanding balance. This article will show you how to verify you purchase history and invoices.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Also, you can change the payment method as none as long as there isn't an outstanding balance on the account.
iTunes Store: Changing account information
http://support.apple.com/kb/ht1918
Hope this helps,
Jason H. -
How do you use your iTunes card after you have redeemed it. I have entered my redeem code and my balance is $20.00 but when I go to buy a song it asks me for my credit card details...?!
If you set up an Apple ID already and didn't enter credit card details because you were planning on using gift cards only, you probably set up the account incorrectly. If this is the case, you will have to enter the credit card details even if you want to use only gift cards and download free content only. Yoy will not have to use the card, but you can't use the ID without entering the card details now. You may be able to remove the card as well after the card is verified for use by Apple by editing your account details.
There is a very specific manner in which you have to set up an ID without using a credit card. You can read about it here.
http://support.apple.com/kb/HT2534
See this about changing iTunes account information.
http://support.apple.com/kb/ht1918
If you decide to create a new ID now, you will new another email address as wel, because the email address that you are currently using will already be associated with the ID that you just set up.
I am making certain assumptions here and reading between the lines of your post, so if I am guessing incorrectly, post back with more details. -
Becouse of expire of credit card I updated billing information by providing data of new credit card but system just says "We're sorry, the billing information on file could not be used for this payment. Please update your information.". What exactly is wrong?
Are you 100% sure that every detail of your information is the same in each place?
Make sure that EVERY DETAIL is the same in every place you enter your information
-right down to how you spell and punctuate the parts of your name and address
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-Credit card https://helpx.adobe.com/utilities/credit-card.html
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