How to write workflow rules/expressions/SQL

Hi all.
We are recent users of CRM onDemand, we would like to write some workflow rules but cannot seem to find any information on how to do this. The help section is limited in answers, and some of the questions here are also not specific to what we would like to do.
Does anyone have any advice on books, web sites, etc. on where to find the knowledge we need on how to write the workflow rules and use SQL and expressions in CRM on Demand?
Thanks in advance!!

For your first case:
1. You cannot create a workflow in r15 for activity but in R16 you can
Create new to create a workflow
Name: Auto email send
record type: activity
trigger: when new record saved
rules: put your rules by clicking on the fx icon i.e this is where you are entering the rule saying the owner is different from the person who is creating the activity or the delegated field is filled (another way of looking at it)
then save the workflow
In the actions section
choose the action "Create Email Notification"
In the To: Section choose "Relative User on Record" and Choose "Activity Owner"
Save it. Make sure both the workflow and activity are marked active.
2. In your second scenario:
How do you expect to create an account and automatically populate the Sales rep's name - not sure
But you can create an opportunity and auto fill with the Account Owner's name by using this in the field validation (you do not need the workflow), you can use the FieldValueJoin function.
Hope this helps - btb there is no book you can go thro the help and you will find some directions

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