HP AssistaNT AND wINDOWS 8.1
i Have an HP Pavillion mod 500-164. It came with Windows 8. I have upgraded to WIndows 8.1 so I could run Norton Internet Security which is not compatable with Windows 8.
Several weeks later, I get a message fromthe HP assistant stating me my PC was not tested with WIndows 8.1 and I may have compatability issues. It asks me to enter my product number and it will test compatability. I entered the product number and nothing happens. I then tried having HP detect the number. It gets a short way in the process then hangs. No error messages.
My PC seems to be running OK and I have not yet experienced any compatability issues.
ANy thoughts?
This question was solved.
View Solution.
Hi RGH406,
Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP Pavilion 500 Desktop and the HP Support Assistant giving an error message. I would uninstall the HP Support Assistant and here is a link to download and reinstall it.
Hope it helps.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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This question was solved.
View Solution.For Windows 7 and Windows 8 only_Go to Control Panel, Programs & Features.Select HP Support Assistant and uninstall it. Restart your machine after removing it.
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Hello all,
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I work on behalf of HP
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WIP: My adventures with 2011 MacBook Pro and Windows 8.1 including seconday HDD
So I've just lost about 3 days of my life trying to install Windows 8.1 (my preferred) operating system on a Late 2011 MacBook Pro.
I feel that I've learnt a lot and hopefully can share my experiences to speed a few of you along the process. This is my own experience please let me know if anything I have documented is not true and I will revise for completeness
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Win 8.1 ISO from the MS site: http://windows.microsoft.com/en-GB/windows-8/create-reset-refresh-media
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Bios
EFI
Both have different pros and cons, which Im going to try and document here:
Bios
Full driver support via Bootcamp download
Slower (mainly boot time, not by much though)
Not quite as "native" as some may prefer
Limited number of partitions??
EFI
Fast
Native
Does not support video driver properly (no dual screen)
Audio does not work (says Failed to start device)
Here are some random facts I know
Windows DVD will only boot from optical drive when connected internally. If plugged in via external USB it stops at black screen with flashing cursor and doesnt progress
Using 5HT-2a's method on Redit (see below) and the EFI install, I get the Cx0000005 cannot find source media error and cannot install
Hacking the Bootcamp tool to create a Windows 8 ISO with all the drivers works (see link below) but when using it in EFI it crashes repeatedly during install so you never can complete the process (I think this is due to the video drivers) and therefore can't run Bootcamp assistant thus get proper trackpad support
Using lion10's method (below) for tweaking a standard Mac partitioned HD I was able to get past the cannot install Windows error ("windows cannot be installed to this disk. the selected disk is of the GPT partition style") and install Windows using EFI
Best guides/links I have found:
lion10's method:The ultimate way to install Windows 8.x in (U)EFI mode on Apple systems
5HT-2a's method: http://www.reddit.com/r/mac/comments/2fy3be/by_popular_demand_my_better_than_boo tcamp_guide/
skipsizemore's method: Can't install Windows 8 x64 on late 2013 MBP with1TB SSD
Bootcamp drivers 2 versions depending on Mac:
Older Macs: Boot Camp Support Software 5.1.5621
Newer Macs (most 2013+): Boot Camp Support Software 5.1.5640
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I'm not 100% sure of the state of my disk when I got to where I ended up but I had previous completed the GDisk and DISKPART methods from 5HT-2a and lion10's methods. I was using a 128gb SSD
I then decided to start from the top (as I had previous installed Win 8.1 on the original HD using DVD)
So I ran the Yosemite installer (via USB) and used the partition tab in Disk Utility to repartition the disk into 2 partitions, 1 for OSX and 1 (ExFat/NTFS) for Windows
I then booted in Bios (Windows, not EFI) using the Windows 8.1 DVD using the DVD plugged in internally (wouldnt work using USB enclosure)
Installed Windows to the partition I created (probably the 4th one)
After Windows installed, ran the Bootcamp set up program
Reran Yosemite installer and installed Yosemite
Swapped out the optical drive for a larger HD (7200rpm) and formatted it with HFS+ -
Greetings all,
I am needing assistance in how to lockdown access to Local Computer Management and Windows Backup via Group Policy for users that access RDS service. I have followed this awesome guide - h t t p://w w w.it.ltsoy.com/windows/lock-down-remote-desktop-services-server-2012/
- but it is missing two important resources that I would like to lock down.Currently, I have successfully locked down Control Panel for users via Group Policy, but I cannot find any group policy or guide on how to restrict user access
to Computer Management (different to Server Manager). When using Win-X shortcut to open the 'Administrator's shortcuts' near the windows icon, I have locked down everything except Computer Management. Computer Management gives direct access to Disk Management,
Shares etc, which are locked down for users. But Windows Server Backup is still accessible. Can someone please guide me on how to restrict access to both Computer Management and Windows Server Backup.
Thanks in advance.
Terry.Prevent running of Windows Server Backup
Computer Configuration\Policies\Windows Settings\Security Settings\File System
Right click on File System - Add File - Drill down to \System32\wbadmin.msc
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Lion, Boot Camp and Windows 7 Issues
Couple of questions regarding Lion, Boot Camp and Windows 7... I never had issues with Snow Leopard and setting up Windows 7 on my iMac (expcept the dreaded black screen after restart, bu got that fixed)
Let me start off with my specs and then I will ask my questions:
iMac 27"
i7 Quad Core (1st gen)
16GB Ram
1TB HDD
OS X Lion (Fresh Install - Not Upgrade)
All updates for OS and iLife and other installed software:
Adobe Creative Suite CS5
MS Office 2011
Boot Camp 4.0
Window 7 Ultimate
Ok... here are my questions.
When I fixed my black screen issues after installing a fresh copy of Windows 7 - I had to install MacFUSE and Tuxera NTFS in order to delete the the stock ATI driver so the second rebot on the install of windows 7 would work and boot correctly. After rebotting into my mac side I now always get this message from Tuxera.
What does this mean? Now in the finder when looking at the computer drives.. It does not show the BOOTCAMP partition...
However, when I resart i can hold down the ALT key and get this menu:
I know this might seem strange to ask, but why are the Macintosh HD and the Recovery HD text smoothed and the Windows text not? Being a design I see the difference and it makes me wonder why this is. (It is almost like the BSOD icon apple used forwhen connecting with shared PCs)... Anyways, I can boot into windows when clicking this drive.
After getting to windows 7 it will not let me run updated. The OS is activated and I have even installed SP1 manually, but it always tells me that the Update service is not running. When in fact it is. I have checked it and it is set to start automatically. I have reset and shutdown my computer more than 10 times... I can't figure out what the issues are.
Overview:
Why do I get the Tuxera NTFS error?
Why can I see the boot camp partion when manually selecting it form startup, but it does not show in OS X
I can't get Windows to update? Any ideas?
Thanks for any help you can provide.These various utilities like Tuxera are incompatible with Lion. Partly because MacFuse is incompatible. You need to remove them completely.
As for the Windows partition you might consider using Boot Camp Assistant to remove it. Then make a new partition and install Windows. Remember to use the Windows formatter to format the Windows partition NTFS. -
This is not a question, but rather a personal guide that has proved to be running successfully.
I would like to thank numerous sources, including Christopher Murphy's suggestions at:
Re: Repairing Boot Camp after creating new partition
Before proceeding, there are certain concepts needs to know:
Why Boot Camp does NOT allow further partitioning of drives after Windows has installed?
Answer: Because the way Apple configures the Mac to be recognized as non UEFI capable system on Windows.
Quote from Christopher Murphy based on the above line:
However, Windows on Macs right now use CSM-BIOS mode in Mac firmware that presents BIOS to Windows rather than EFI. Windows thinks it's on a BIOS computer, and therefore mandates the use of MBR for boot disks, rather than GPT. So that's why we have this hybrid MBR+GPT approach on Mac with Windows on it. You inherit the limitations of MBR, which is four primary partitions.
So what does it means?
It means that OSX + EFI + Recovery HD + Boot Camp partition = 4 primary partitions and thus any attempt to modify the disk will render booting issues of either system.
For more info on GPT (GUID Partition Table disks VS Master Boot Record or MBR in short, you may visit: http://msdn.microsoft.com/en-us/library/windows/hardware/dn640535%28v=vs.85%29.a spx)
So, how to overcome it?
The general guideline is to install ALL GPT ready OS first then create a Data partition, before installing Windows (Which is again, NOT supported GPT due to EFI configuration by Apple where end-users are not able to modify it).
Interestingly, since Mac Pro 2013 Late supports only Windows 8 and above, thus it is not known if this CSM-BIOS applies to it or not.
Do take note that GPT disks in Windows can only be booted when the system meets the 2 requirements:
http://msdn.microsoft.com/en-us/library/windows/hardware/dn640535%28v=vs.85%29.a spx#gpt_faq_win7_boot
1) Windows x64 version (Which is a must for newer Macs. If you cannot go to Boot Camp 5, then you need Windows 7 x86 or 32bit version)
2) UEFI system. However, Windows sees all Macs (With the possibility of Mac Pro 2013 Late is an exception. To be determined) as BIOS, or rather NON-UEFI system.
In short, booting on GPT disks is not possible for Mac in Windows.
Summary,
It is tested that a combination of the following will not work:
- OSX + Windows + Linux
- Windows + OSX + Linux
- Windows + Linux + OSX
Usually it can create the system un-bootable or OSX refused to install due to the system does not recognize such partitions and / or Disk Utility refused to format a free space. An example screen-shot is provided below:
The error message is shown as
Title: "Failed to erase volume" Message: "Failed to wipe volume, as an error occurred: MediaKit has reported that the device does not have enough free space to execute the requested operations."
The second thing is about the preparations we need.
1) 1X Windows 7 or 8 DVD or USB thumbdrive
1A) If you uses a DVD to install, you will need another thumbdrive to load the BootCamp drivers for Windows as well as may requires an external DVD drive for newer Macs
2) 1X Linux DVD of your choice. Personally I choose Fedora 20.
So ready? Let's go.
1. Using Disk Utility, shrink the OSX's partition size to what is needed. For me, I give OSX 150GB. Do NOT create any new partition.
Disk Utility should see something like below whereby only OSX partition is left with desired disk space. The remaining space are to be unused disk space for the moment.
Note: Click on the top most item that should start with the size of your HDD / SSD. Then clicked on "Partition" and specify the desired OSX size. Hit "Apply" after that.
2: Download Boot Camp drivers only via Boot Camp Assistant. The USB thumbdrive shall be used later after Linux's installation.
Boot Camp Assistant should see this:
I have only selected "Download latest Windows Support Files from Apple"
3. Insert Linux DVD, reboot Mac into EFI mode (The left most first "EFI mode").
Note 1: Before rebooting, please plugged in an Ethernet adapter because Wi-Fi drivers is not installed.
Note 2: For Thunderbolt adapters, it must be plugged in before reboot as hot-swapping is not supported under Linux. More on the tips at the end of this article.
Note 3: Press and hold "Option" after the screen turns black. Release Option key after you see the image as below:For the unfortunate part that did not make it on time to edit the images:
9. Install the Windows Support software from your CD/USB drive to gain full functionality of your computer. Reboot and go to Windows again.
Note 1: You may choose to eject disc at this point of time. For Apple SuperDrive users, you will need to wait until the drivers (i.e. Boot Camp support files) is installed and rebooted before ejecting is reasonably possible (As I failed to figured out how to right click without the drivers)
Note 2: Unlike Windows 7 on KBase article TS4599 Keyboard/trackpad inoperative, black screen, or alert messages when installing Windows 7, USB stick can be plugged in after the Windows installation is done. This is because Windows 7 (And probably Windows 7 with SP1 DVD) does not have a built in USB 3 drivers when it was released back in 2009 where USB3 has not arrived then.
Note 3: Due to TPM, Bitlocker is not supported without the use of thumbdrives.
10. Using Disk Management to determine the given drive letter for the DATA partition (DO NOT DELETE and RECREATE partition or else you can goodbye to booting Linux and OSX). Disk Management will not allow you to format it as exFAT / FAT32 in graphical way.
Note: You may remove or modify some of the disk letters in Disk Management. However, do NOT remove / modfify the drive letter for the partition with 200MB size in HFS. This is because it will disallow booting of Linux and neither could Windows nor OSX can do anything EXCEPT to reinstall Linux only.
11. Open Command Prompt in Administrator Mode (Important!!), and key in the following command:
format F: /FS:exFAT
Give this volume a label after it has successfully formatted before hitting "Enter" again.
Note: Mine Data partition was assigned as F drive. Please make necessary adjustment to "F:" should your Data partition is assigned to other letters.
12. After that, Setup your Data partition structure as you like.
Tip: Minimally create the important folders such as:
- Music
- Documents
- Movie (Videos)
- Downloads
- Pictures
All these folders are commonly used by the 3 OSes. I do NOT recommend changing of /home (OSX and / or Linux) and / or user home directory (Windows) either partially or as a whole.
This is because of compatibility issue.
On a side note, iTunes Media Library used in OSX and Windows are NOT able to be use interchangably due to hard-coded path used.
13. Useful troubleshooting in Fedora / Linux:
With references to these:
http://chaidarun.com/fedora-mbp
http://anderson.the-silvas.com/2014/02/14/fedora-20-on-a-macbook-pro-13-late-201 3-retina-display/
http://unencumberedbyfacts.com/2013/08/16/linux-on-a-macbook-pro-101/
I would like to highlight a few important points:
1) Wi-Fi driver:
http://rpmfusion.org/Configuration
Note 1: The sound driver should be installed at Out of Box Experience. However, the Wi-Fi is not.
Note 2: Install both free and non-free repository. By the way, some other software like VLC can only be found after the Free Repository is installed.
Search for "akmod-wl" in Gnome-Package-Installer in order to install Wi-Fi drivers
Note 3: For those who do not have Ethernet adapters and their Mac does NOT have a built-in Ethernet port, it is recommended to get one. This is because Fedora 20 does not have a good support for iPhone USB tethering. Unsure for Andriod / Blackberry / Windows Phone users.
2) Grub Menu:
It will show several options to boot into OSX, even of the capability to boot into x86 or x64 mode. However, neither of them is bootable except Linux and the rescue.
Hence, it is recommended to remove the items by hand in this file:
/boot/efi/EFI/fedora/grub.cfg
Command to be used:
"sudo gedit /boot/efi/EFI/fedora/grub.cfg"
Parts to be removed:
- For any extra kernels, delete the target entry by locating the line "menuentry" under "/etc/grub.d/10_linux" sector to one line above the next "menuentry".
It is recommended to keep one main kernel, and one recovery at the minimal.
- For other OS, delete all the entry (Since neither it can works) under "/etc/grub.d/30_os-prober" sector without removing the lines starts with ###.
Auto Mount exFAT partition:
- After installing extra packages for exFAT support (Since it is not supported by Fedora 20 from a default installation), you may wish to edit "/etc/fstab" in order to mount the exFAT partition during boot time.
Command to be used:
"sudo gedit /etc/fstab"
Add the following line in gedit:
UUID=702D-912D /run/media/Samuel/DATA exfat defaults 1 2
Note 1: For DATA partition, OSX & Boot Camp partition, Fedora defaults mounts under: "/run/medua/<Username with case sensitive>/<Partition Label Name>"
Note 2: UUID is unique ID. You can find out the UUID by:
Step 1: First determine the DATA partition number:
"sudo gdisk /dev/sda"
Step 2: Determine the UUID of this partition number:
"sudo blkid /dev/sda8"
Reference 1: http://manpages.courier-mta.org/htmlman5/fstab.5.html
Reference 2: http://liquidat.wordpress.com/2007/10/15/short-tip-get-uuid-of-hard-disks/
3) Overheating CPU
Solution is to issue the following command in Linux terminal: su -c "echo -n 1 > /sys/devices/system/cpu/intel_pstate/no_turbo"
4) System resumes immediately after suspend
Solution is to issue the following command in Linux terminal: su -c "echo XHC1 > /proc/acpi/wakeup"
5) What does not works well out of box:
- Both GNOME and KDE's fonts are too small to be readable for out of box experience. Additional configuration is a need. (Some of the info can be found on "More Tips" later)
- Thunderbolt hotplugging is NOT supported under Windows and Linux so far. Neither FaceTime HD camera works as well.
- The red light in Headphone jack is always on. I do not have luck in switching off the light without losing the sound.
Note 1: It is determined that the module "snd_hda_intel" is used by both cards (HDMI and normal output)
Note 2: It is also known that blacklisting it can switch off the redlight at the price of muting the system.
Note: Based on this article, http://support.apple.com/kb/TS1574
A Mac (Except Mac Pro) needs servicing when there is a red light while the system fails to detect internal speakers. However, this article does NOT applies to this issue.
5A) More Tips:
Install gnome-tweak-tool for more customization
Search for: "gnome-package" to install:
Install Gnome Package Installer for advanced package repository
Install Gnome Package Updater for advanced updates to be install (Whereby Fedora's App Store alike might not show the relevant updates)
14. Verify if disk is still GPT:
Use Gdisk to determine if the disk is pure GPT:
http://ubuntuforums.org/showthread.php?t=1742682
Command: sudo gdisk -l /dev/sda (The entire hard drive)
You should see the MBR is "Protective" instead of anything else.
15. Congrats, the system is ready for triple boot. (I forgot to eject my Windows DVD when the photo was taken)
Note 1: You cannot set the default startup disk in Linux due to the lack of Boot Camp Control Panel in Linux.
Neither is changing startup disk recommended in Windows due to the inability to display correctly.
For me, I click "Cancel" whenever I am on this tab (Feel free to make other Boot Camp adjustments in other tabs).
Only OSX I know that can show the startup disk options correctly.
Note 2: For some reason, OSX likes to auto mount the EFI partition everytime it boots up. It is not known to have any issue for ejecting other disks or mounting disks via Disk Utility.
Note 3: It is not determined if any Firmware or System upgrades will cause issues. It is only known that all 3 OS's regular updates should not be an issue.
System Updates excludes Mac OSX 10.9.3 updates to OSX 10.9.4 type as I had done it on a OSX 10.9.4 Mac or Windows 8.1 to Windows 8.1 Update 1 since my Windows DVD comes with Update 1.
System Upgrades refers to OSX Mavericks to Yosemite, Fedora 20 to Fedora 21, Windows 8.1 Update 1 to Windows 8.2 / Windows 9 for that matter.
Note 4: Reset SMC and / or PRAM will NOT affect your ability to boot any of the OS (OSX, Recovery HD, Fedora & Windows 8)
Yup, that is it!
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