HP ENVY 5660 Black Streaks on back of Photo Paper

I have a brand new printer and I am getting black streaks on every 8 x 10 photo I have printed out- The front prints out perfectly but there is a ugly black line/streak that runs down the back. I have tried all the cleaning features several times but nothing changes. I have also tried different 8 x 10 photo paper. Normal paper prints out fine with no problems.

Could you be pinching the photo stock?

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How to print on the back of photo paper so it will dry.

I need to print on the back of some photos I have. I am using an HP Officejet Pro 8500A using Windows 7. I have tried to print on these photos but the ink will not dry.
The paper I am using is 4x6 glossy everyday photo paper.
What should I change in the settings to get the ink to dry????
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Hi,
most of the Photo Paper will only allow you to print on a single side.
Unless the used Photo Paper is intended for double side printing you will not be able to print on the back of the paper.
There are no different settings for any of the sided, it only depand on the used media.
Regards,
Shlomi
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Black Prints as Blue on Photo Paper

I have a Photosmart 6510 and am using Mac Snow Leopard. Black prints fine on plain paper but prints a blue on photo paper. This is a new problem. It was working fine before. Any suggestions?

Hi Dlking,
I responded to your other post, but this thread will work too
Can you clarify "Working fine before", did you change any settings or OS X versions?
Don't forget to mark a post as solved if it fixed your issue

OJ Pro8000 thin black line appear when using photo paper but not regular paper

When using both my OJPro 8000 and my wife's OJPro8500, thin black lines appear every 7/8" on the paper when using photo paper. This does not happen if I print on regular bond paper.

Anything? It's only happening in Photoshop, other apps print fine.

Photo Paper Black Ink Smearing When Dry

I have a continuous problem with the ink easily smearing when I print with this paper, and check B&W in the print box. I am using a HP 8500 printer with HP 940XL inks. No matter how many days they dry, they smear and the ink lifts off. But, if I print the same with color settings (a b&w photo), the inks don't smear when dry. But the color cast to the old b&w photos is unattractive, not to mention a waste of color ink.
Why is this and how can it be avoided?

I have had the same problem with an HP Pro 8000.I selected Hp Premium Presentation Paper, Matte because I could not get the printer to print with black ink only with any photo paper!!!!!!!!!!!!!! I was printing on HP Advanced Photo Paper Glossy and getting acceptable results UNTLL I ran out of black ink. After I installed a new 940XL Black cartridge ink could easily be rubbed off the prints when they were dry. I was still printing on paper from the same box. I have also discovered that when printing on HP Premium Photo Paper Glossy the ink will not rub off when it is dry!!!! The premium Photo Paper is several years old. I seleccted HP Premium Presentation Paper, Matte when printing on the old photo paper again to be able to print with black ink only. The tint that results from printing without using black is almost impossible to correct back to a true black & White. Why did one cartridge work and the next one smear??????????????

HP Envy 5660 - Installation issues

Hello,
I just bought the HP ENVY 5660 printer and I can`t proceed with the installation because the touchscreen doen`t show anything.
After unboxing, removing all packaging labels and connecting to the power supply the touchscreen does not show anything and just stayns blank. I can`t proceed with any installation and I believe this printer is not working.
Can you provide me with any troubleshooting or should I just call to HP and ask for a replacement?
Regards,
Guilherme

This does sound like a hardware specific problem. A few things to verify first:
1. Check to see if the SD card (memory card) LED is illuminated without a memory card installed. The SD card slot is located under a round swivel door below the On/Off button. The SD LED should only illuminate when a memory card is installed. If the LED is ON steady without a memory card installed, this is indicative of a HW problem.
2. Check the green LED light on the back of the printer above the power cord connection to make sure it is illuminated.
3. Verify that the On/Off button itself is illuminated. You may need to cup your hand around it to see.
Also, is there any backlighting to the display at all (white, grey, green, etc.) or does it just appear blank with no life?
It might be quicker just to swap out the unit at the store; however, if this is not convenient, I would contact HP to get it exchanged. Like any device, you can sometimes have a failure, but so far folks have raved over this model.
Best of luck!
Though I work for HP, My posts express MY opinion, and not those of HP.

HP Envy 5660 Will Not Print in Color from Desktop

I have a new Envy 5660 e all in one printer. Prints in color from my I phone and I pad but will only print in black from desktop running OSX 10.6.8. No error messages just will not print color from my Mac.

Hello @zeitman , and welcome to the HP Forums, I hope you enjoy your experience!
I see you're having issues printing color. I would like to try and assist.
Due to system limitations, the printer requires a minimum of 10.7 to be installed. You can, however, download and install the Mac print software relating to HP. This should allow you to have functionality:
HP Printer Drivers v3.0 for OS X
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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Jamieson
I work on behalf of HP
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Screen Issue -- black streaks... almost as if the screen is only half off

My phone occasionally has black, vertical streaks on it. It almost looks like the screen doesn't fully shut off. When the phone is off, normally, the screen will be grayish in color. When the phone is on the screen background will be black. When my phone is put on standby the screen will look like a combination of both, at times. Does anyone else have problems like this? Is it normal? I can't reproduce it when I want to. It's just a random thing that happens every now and then. I've only had my phone for about 5 days now.

This happens to me quite frequently as well. At least once a day.
After the phone has gone into stand-by mode, the screen will sometimes turn back on.
I tried to photograph this, but it is very, very difficult, as it is as you said, just black streaks with no back lighting.
I bet many people have it without noticing it, because you have to look carefully to see it.
I also bet it drains batteries.

Just got new iphone 4s. trying to edit photo but screen is black and with a "constrain" bar at the bottom of my screen, can't clear it or get back to photos

Just got new iphone 4s. Trying to edit photo but screen is black and with "constraint" bar at the bottom. I am unable to clear the black screen or get back to photo gallery. Help!

- Exactly what are you doing? You saying you are trying to syn it to new comnputer. When yuo sync it to a new computer iTunes will erase the iPod and replace its contents with what is i the iTunes library of the new computer.

HP Envy 5660 - Paper jam message

Our HP Envy 5660 printer is 2 weeks old. It was purchased at an electronics chain store.
Set-up was easy. No issues until the second week of ownership. An error message popped up reporting a paper jam issue. Followed directions to take out the jammed paper. Note, there was no paper jammed nor any pieces of paper stuck in the printer.
I thought perhaps the paper tray needed attention. Not the case.
No changes have been made to our system before the issue occurred
Somebody, please help us clear up this problem.
Thanks, Tomodachi
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View Solution.

Hi @Tomodachi
Is this the document you used to troubleshoot the original paper jam message? A 'Paper Jam' Message Displays on the Control Panel.
If not, please skim through it to ensure you have done all of the necessary troubleshooting. If the issue persists, I suggest leaving the printer on and unplugging the power cable for a minute to perform a hard reset.
If the issue still remains resolved, I'd call HP. If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
HP printers generally have a 1 year warranty from their purchase date, you can verify the warranty using the following link if you would like; warranty check.
I hope this helps.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Officejet Pro 8600 Plus copy prints with black streaks

I just bought an HP Officejet Pro 8600 Plus and it seems to work great at printing; however, when I tried to copy something, the copy came out with black streaks that nearly render the print illegible and are the most dark/condensed towards the left hand side of page.
How do I fix this problem?
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Hi,
It could be due to the scan calibration issue during power on.
Power off the Printer, make sure scan lid closed properly. Now power it on, it will do scan calibration.
Now try to do the copy and see the results.
Hope it will help you.
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(Although I am employed by HP, I am speaking for myself and not for HP)

How do I scan to text using OCR on the Envy 5660?

Hello,
Prior to ordering an HP Envy 5660 printer, I confirmed that OCR text recognition is expressly included in the Printer Specifications for the HP ENVY 5640, 5660, 7640, and Officejet 5740 and 8040 e-All-in-One Printer Series document here.
As you can see, under Scanning Specifications, which apply to all models listed in the above document’s title, it says: "Scan to text: Integrated OCR software automatically converts scanned text to editable text."
I have now received and set up the HP Envy 5660 printer that I ordered. It is connected via USB to a MacBook Pro running Mavericks (OS X 10.9.5). After clicking the Download HP Software link on the accompanying CD, I was automatically connected to HP's Product Setup area, from where I obtained the latest driver package for my operating system, "HP-ENVY-5660-series_v12.39.0.dmg." Using the "Custom Install" option, I installed “Essential Software,” “HP Scan,” and “Product Help."
The print and scan functions on my HP Envy 5660 are working, but regardless of whether I scan a page of text via the printer’s control panel, or the installed “HP Scan” application, or the installed “Image Capture” application, I can find no evidence of integrated OCR software, and no option to convert scanned text to editable text.
Please tell me where to locate the specified OCR software, and how to enable its operation on the Envy 5660.
Thank you.

Greetings, @TeaMasterLing , welcome to the community!
I read through your post about how you are attempting to use OCR software that was to be included with your printer software installation. I was unable to recreate this situation here on my lab computer to see what you are seeing on your end.
For that reason, I cannot provide you with a possible solution and would suggest calling in to phone support, as they can log on to your computer if need be to see how the issue could be resolved to have the OCR software working for you.
Here is HP's contact info:
If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada: click here.
I hope you soon have a solution!
Have a great day
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Connecting Envy 5660 to AT&T wireless network

Can the Envy 5660e be connected to an AT&T wireless router?

Yes. The Envy 5660 is supported on a number of routers including AT&T.
Though I work for HP, My posts express MY opinion, and not those of HP.

My camera ***** after upgrating to ios 7.0.2. It turns black with the back camera.does anyone experienced this?

My camera ***** after upgrating to ios 7.0.2. It turns black with the back camera.does anyone experienced this?

Hi, chen zhuang.
Thank you for the question. This article will help your troubleshoot the camera issue with your iPhone. See the section labeled Camera is not functioning.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
If none of the solutions in the article resolve the issue, see the section labeled Issue not resolved.
Cheers,
Jason H

How can I unlock my iphone with a black screen to back up to itunes?

How can I unlock my iphone with a black screen to back up to itunes?

Reset the phone: Press both the home and on/off buttons for AT LEAST 10 seconds until the Apple logo appears. (No data loss)
If no response, connect to AC adaptor, charge for at least 30 minutes and repeat the reset if needed
If still no response, there is a hardware failure that needs evaluation by Apple or whoever provides iPhone service in your country.

HP ENVY 5660 Black Streaks on back of Photo Paper

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