HP Laserjet P1102w just quite printing. Windows 7 64-bit OS. No changes have been made to system.
Printer just stopped printing. Jobs sit in print queue and won't print even though the printer device box says they are printing. I have tried troubleshooting the printer and all checks out OK. I have rebooted the laptop. I have uninstalled and reinstalled the printer to no avail. I have run the HP Scan doctor and everything passes....no problems. The wireless blue light is lit and the green light is flashing as it should be.
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LaserJet p1102w drops out of Windows 8.0 print
I have a P1102W that is used by 2 Windows PCs, one is 8.1 the other is 8.0 For the second time in a year the 8.0 PC stopped printing with the print indicators in print manager getting confused, ie status is printing-error-cancelling or similar impossible combination. It will still print from the HP print manager running in a browser using the IP address, it's only anything using Windows print manager that won't. (and it still works from the 8.1 PC - both PCs using Wifi connection)
Last time I fluked a solution after several hour of uninstalling and re-installing but this time I haven't hit the magic combination despite many retries - problems include the HP Smart Install looping for ever attempting to 'adding a network port', the last retry stuck on updating component registration.
I've tried uninstalling from Windows Print Manager and re-installing from Print Manager and HP Smart Install with the printer turned off and turned on - does anyone have any ideas how to fix please?Hi @mikerb ,
I see by your post that you are having issues printing with the Windows 8 computer and now you are trying to reinstall the printer. You are able to print over the wireless network on the Windows 8.1 computer though. Please clarify if this isn't correct. I would like to help you out today.
Follow these steps to disable the Smart Install for the printer, on the computer that is connected with the P1102w. Select printer not PC.
Press the Windows key and the X key together. and select File Explorer, right click the CD for the
printer and left click open in new window, go to util/siutility.exe/HP smart install utility.
Shows printer or PC - select printer.
Then click disable.
Run the install again.
If you are still having issues installing the printer, install the printer as a USB connection first, then create a new port for the IP address for the printer.
Go into Devices and Printers, right click the printer and left click Printer Properties, select the Ports tab.
Click Add Port, select Standard TCP/IP Port, then select New Port and follow the wizard.
Type in the proper IP address for the printer. You will need to print the Configuration page to get the printer's IPv4 address. Printing a Configuration Page.
Make sure the printer is online.
Test the printer.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP -
Hp laserjet p1102w won't print within cloud server
Please help! I have an HP LaserJet P1102w desktop printer connected via USB. It has worked fine until about a week ago when I had to have my computer wiped and the operating system reinstalled. I have Windows 7 64 bit OS. I reinstalled the printer, driver, and updated the firmware. It prints test pages and configuration pages just fine, as well as anything directly from my PC. This is an office computer connected directly to a private network using a cloud based server. I cannot print anything from within the cloud to my printer! I have looked through all of the forums and help sites and our IT people cannot assist me as this particular printer is on a list of hardware that they do not work with. As I mentioned, before the reinstallation it printed fine from the network, but now it doesn't seem to make the connection and I don't know what else to try, please help!
Hi , Thanks for posting in the HP Forums, and welcome! +I not sure I understand exactly how you are trying to print, but as this printer is wireless, I think having it connected wirelessly to your network rather than USB to a single computer, might make all the difference. I'd recommend trying the steps in this document to configure your printer wirelessly:HP LaserJet Pro P1102w - Wireless Printer Setup You'll also want to make sure your web services is enabled on the printer. 1. Print a Network Configuration Page.2. Type the IP address that shows up on your configuration page into the address bar of your browser on your computer.3. Click the tab at the top that says Web Services.4. You will have either a Setup or Enable button, click this. Hope this helps!
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HP LaserJet P1102w will only print wirelessly if I turn the printer off and on again
I have 2 Laserjet P1102w that work fine printing through USB. However, I was hoping this printer could become the standard wireless printer for individual users in the office. I have setup 2 different printers wirelessly with their own static, reserved IP addresses and they are connected to our wireless access point (WPA). We have all laptops that are connected to the network via the same access point as well as through hard wired ethernet. In all cases, they are on the same subnet.
Once I connect any laptop to one of these printers wirelessly through either the "smart install" client or the latest regular installation exe off of HP's site, it will print fine initially. However, whenever I undock the laptop or even just wait a few hours, the connection will be lost and I cannot print. The queue just says "Error - Printing" when I print sometihng. No errors in the logs. The connection will come back if I turn off the printer and turn it back on. This is very annoying and will probably not be acceptable to the users.
So I wanted to do more testing and connected both printers to my laptop wirelessly and made sure they could print successfully. I opened 2 command windows and ran a ping -t on each IP address to see at what point the connection dies. The ping will reply until I undock and go from hard wired / wireless to just wireless.. then it will say "Destination unreachable" and I can't even access the web interface. Even if I redock to hard wired / wireless, I still can't print unless I restart the printer.
This happens on 2 different laptops with 2 different p1102w printers. Any clue as to what's going on here and how I can fix it?
Edit:
If I have both wireless and nic enabled, once I undock the laptop, the ping -t changes from replying to the ip of the printer, to replying to the address of the wireless adapter with "Destination host unreachable".
For example:
IP of printer: 192.168.2.95
IP of wireless adapter on laptop: 192.168.2.25
ping 192.168.5.95
Reply from 192.168.2.95
Reply from 192.168.2.95
*undock"
Reply from 192.168.2.25 Destination Host Unreachable
Reply from 192.168.2.25 Destination Host Unreachable
This does not happen if I disabled the nic and run only off the wireless card. So the workarounds are to either turn the printer off and back on if I undock every time, or disabled the nic.
At this point, I just want to understand why it is like this?Mowaffaq, you may want to determine whether you are making those changes in the master printing preferences (versus the adjusting the session printing preferences from within your application).
Click "Start", click "Printers and Faxes" (or "Devices and Printers"), right-click your printer, and select "Printing Preferences". On the "Paper/Quality" tab, you should be able to specify A4 as your default paper for all future print jobs.
Hope that helps. -
Help setting up a Laserjet P1102w for wireless printing on a Mac
I'm trying to setup a Laserjet P1102w on my Mac for wireless printing, but it's not working. It will print fine using USB, but all the documentation for wireless setup is for Windows, not Mac. if I connect the printer via USB to my Mac, how will it get an IP address from my wireless network? Any help appreciated.
Hi Staxofjoy,
Based on the information you provided, and comparing to another post regarding this issue (link below) - It sounds like you are running 10.7 (Lion).
http://h30434.www3.hp.com/t5/Mac-Printing-and-Scanning/HP-Laserjet-P1102w-driver-for-Macbook-OS-X-Li...
Please go to the linked thread above, and look for the post by mikel1004 - he outlined the steps for connecting Adhoc to the printer very clearly.
Summary of what you will need to to:
1. Reset Printer to Defaults
2. Connect to printer via Adhoc from your Mac (This will disconnect you from your home wireless network)
3. Access HTML Config, and configure the printer's wireless settings manually from there.
4. Reconnect the Mac to the Home Network
5. Add the printer to the print queue.
Hope this helps
I am an HP Employee
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Please mark the post that solves your problem as "Accepted Solution" -
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