HP Officejet 8600 is not recognized by Acrobat 9.5.5 when trying to scan

When trying to create a PDF document via Acrobat (file/create PDF), Adobe does not recognize my new HP Officejet 8600 print/scan/fax/etc. Any solutions?

Make sure you have the latest and greatest TWAIN driver from HP.
If that does not work output TIFF files from the scanner then use Acrobat to create PDF from the TIFF.
Be well...

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Adobe Acrobat Pro X Crashes when Trying to Scan to PDF - Epson Perfection v30 on Windows 7

I am running Windows 7 with Acrobat Pro 10.0.0
I have a Epson Perfection v30 Scanner installed. I open Acrobat, and when I select Scan to PDF, pick the v30 Scanner, and start the scan, it does actually start and complete the scanning process. However, at the moment where it displays the results of the scan, Acrobat crashes with the following Signature:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Acrobat.exe
Application Version: 10.0.0.396
Application Timestamp: 4cc5ebc0
Fault Module Name: sdc330Twain.ds_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4dcc0018
Exception Code: c0000005
Exception Offset: 0505546d
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
We have 8 machines with Acrobat and this Printer, and I am able to repeat this with each system.
Does anybody have any ideas? Is anybody using the Epson Perfection v30 scanner?

Any ideas? there was an update on adobe dated 2/25/13. Perhaps if I uninstall it? I need advice on how to uninstall. When I view updates and click on it, and then click uninstall, it goes back to the Program Screen, in Control, for all programs. Then do I click on Acrobat and Uninstall? I am nervous about doing this. Thanks

Officejet pro 8000 not recognizing brand new HP black ink cartridge

Hi. My officejet pro 8000 is not recognizing a brand new HP brand black ink cartridge. The black ink indicator remains lit and it will not print. I have unplugged the printer, but this did nothing. It is wierd, when I open the door where the cartridges are, the light goes out, it only goes on again when I close that door. The printer was working perfectly until this . Any helpful hints? Thanks so much.

Hello chx2,
Welcome to the HP Forums!
I understand your Officejet 8600 is not recognizing your brand new black ink cartridge. I will do my best to assist you! Please make sure this printer is plugged into a direct wall. I just want to see if this makes a difference.
Next, please follow these steps in order:
1) Remove all ink cartridges from the printer, then close the door
2) Remove the power cord from the printer (Do not press the power button)
3) Please clean the ink cartridges by following this HP document here. (Also, make sure you have completed all the steps from this document)
4) Wait 60 seconds or more, then plug the power cord back in
5) Wait for the printer to turn on completely, then install the ink cartridges
6) Try to print a document
Please post your results, as I will be looking forward to hearing from you.
I worked on behalf of HP.

I am using a 2003 eMac and am running on Mac OSX vs 10.4.11. iTunes is not recognizing music I have purchased and when I try to connect when it request me to I get the following error message: Cannot complete i Tunes Store request. A required iTunes com

I am using a 2003 eMac and am running on Mac OSX vs 10.4.11. I amrunning iTunes 8.2.1 (6) and not able to upgrade iTunes on this computer. iTunes is not recognizing music I have purchased and when I try to connect when it request me to I get the following error message:
Cannot complete iTunes Store request. A required iTunes component is not installed (-42404)
Please help.

Is this music purchased back in DRM days? I don't actually have any iTunes music so I can't test with my iTunes 7.5, but I know that without iTunes 10 you cannot even connect to the store anymore. I wouldn't think that would require an active connection to the store all the time, otherwise how could you play music on a computer in the middle of nowhere? Did you do something to trigger iTunes suddenly wanting to connect and check on machine authorization?

HT204302 My ipod nano is not recognized in itunes on my computer, when it has in the past. How do I fix this?

My ipod nano is not recognized in itunes on my computer, when it has in the past. How do I fix this problem?

I would think, Twins1995, that if we are having the problem, others are as well. Hopefully, Apple will shortly issue a follow-up software release to fix the problem. Or is that just wishful thinking on my part.
It would be helpful, if there were some kind of work-around in the interim, so we can use our devices. Pretty frustrating when you consider that all of the hardware and software is produced by Apple.

My new ipod nano is not recognized by my itunes and I have tried the trouble shooting tips

my new ipod nano is not recognized by my itunes and I have tried the trouble shooting tips

This came from another thread, but worked for me. Problem is with newest iTunes 4.62 and Windows 8.1. Unistall iTunes, as well as its helper programs (Apple Application Support, Apple Mobile Divice Support, and Apple Software Update). Reboot, and reinstall iTunes. It will reinstall all the other ones and you should be able to connect your nano. Good luck.

I am not able to mail the photos from iPhoto. Its always saying that the email address it's not recognized. Another situation is that when I try to add my me account in the preferences account, doesn't recognize my @me password. Tks for any help! :-)

I am not able to mail the photos from iPhoto. Its always saying that the email address it's not recognized. Another situation is that when I try to add my me account in the preferences account, doesn't recognize my @me password. Tks for any help! :-)

1. You did not get an error message telling you that your iPhoto library was getting full. You got a message telling you that your HD was getting full, right?
OS X needs about 10 gigs of hard drive space for normal OS operations - things like virtual memory, temporary files and so on.
Without this space your Mac will slow down as the OS hunts for space on the disk, files will be fragmented, also slowing things down, apps will crash and the risk of data corruption - that is damage to your files, photos, music - increases exponentially.
Your first priority is to make more space on that HD. Nothing else can be done until you do.
Purchase an external HD and move your Photos and Music to it. Both iPhoto and iTunes can run perfectly well with the Library on an external disk.
Your Library has been damaged from being run on an overfull disk.
How much free space on it now?

HT1483 I get a message "The Itunes server could not be contacted, check your internet connection" when trying to check for Ipod Nano software updates. I have a 1st generation Nano and haven't updated the software for a while. My internet connection is wor

I get a message "The Itunes server could not be contacted, check your internet connection" when trying to check for Ipod Nano software updates. I have a 1st generation Nano and haven't updated the software for a while. My internet connection is working. Was thre a change in the internet address for NANO software updates? Do I have to reconfigure something in Itunes to point to the correct address?

What version of iTunes are you using? The latest is 10.6.3. In iTunes, choose Help -> About iTunes to check the version number. If it's lower than 10.6.3, download the latest version from here.
B-rock

HT2905 can someone please tell me why I do not get the delete from disk option when trying to delete duplicate items

can someone please tell me why I do not get the delete from disk option when trying to delete duplicate items

The content must be in the iTunes directory structure for that option to appear.

Hp officejet 4680 is not recognized by either wireless or usb connection. Windows 7 OS.

This printer used to work wirelessly to my Windows Vista Laptop, then I bought a new HP tower computer and now the printer is not recognized by anything, new or old. New computer is an HP Pavilion Elite HPE running Win 7, old computer is a Sony laptop running Vista. I've tried turning on and off everything several times, unistalling and reinstalling all softwware several times, and running the HP Home Network Diagnostic Utility (both basic and advanced tools) several times. I have a Netgear 2.4GHz wireless network router -- Security type WPA2, Encyption type AES and a functioning Netwrok securty key that is not recognized by the wireless network setting on by the wirelsss netwrok wizard on the printer tools application. I don't remember running the network wizard to enable the printer when I was only using the laptop.
Any help wopuld be most grateful.
Thanks.

I just fixed my J4680 printer a couple of minutes ago (see my post).
Step 1: Unplug your printer
Step 2: Uninstall the program J4680 and ALL associated HP programs (IRIS, Websmart, etc.). There is a screen to select ALL programs.
Step 3: Reboot your PC to complete the uninstallation
Step 4: Plug in your printer
Step 5: Download the FULL j4680 package from HP's support website:
Step 6: Run the Installation. The first screen will ask if you want a Wireless connection so click on that. It connected my printer automatically.
That's it. My printer is printing and scanning great.

Duplex Scanning from Canon MX7600 Not Recognized in Acrobat 9 Pro

I am trying to duplex scan in PDF docs with a new Canon MX7600 scanner. The utility that comes with the printer has a complete duplex scan utility which includes PDF docs, but limits the names to around 28 characters which is not enough for our naming conventions. Also, I cannot scan directly to Secure PDF's. Nor can I set it to automatically ask for Meta Tags.
The Acrobat Create PDF Scan only recognizes or offers the standard set which does not include duplex scanning. Canon tells me that the naming length limitation is built into the software design. They suggested that I contact Adobe and so I am.
How do I get Acrobat 9 Pro to duplex scan directly into Acrobat?
Thanks and all the best, Craig.

They sometimes monitor, particularly in the last month or so. However, most of the answers here come from users. In many cases you might find the answers from users to be more useful than from tech support, unless it is an off the wall problem no one has run into or tried. Typically when you scan from Acrobat, there is a settings selection on the window where you select to scan. That may be where you can find what you want. As far as I know, the information in the settings is only what is made available to Acrobat through the product twain driver.
The other suggestion to try to scan into another product, such as a graphics package, might help you get a better feel of what is possible. You might also check the manual if you have not done that already.

HP Officejet 8600 Pro, not connected when connected to a VPN

Hi,
I'm having an issue with my HP Officejet 8600. I have a wireless network setup in my office, with a couple of pc and the printer connected.
I'm frequently using VPN connections to my clients, like 80% of the day. The issue is that I cannot print when connected to a VPN.
Is there a work around, except from disconnecting the VPN, print and reconnect?
Thanks,
Henrik
This question was solved.
View Solution.

You have to get them on the same network (via sharing actually). Try here for help.
http://www.ehow.com/how_7425079_print-wireless-connection-vpn-connection.html
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

5th Gen Ipod not recognized by windows or itunes. Have tried it all. Any Ideas?

Hello everyone. I have a 5th generation Ipod I recently purchased that I'm having what seems to be an common issue. When I connect the ipod to my computer via USB, the Ipod is not recognized in windows or Itunes. Occasionally the Ipod will charge when connected but not always. Though this is the same for the old wire I used and the new one I purchased today. Even when shown charging the Ipod is not recognized and there is no noise that a device has been connected. I have tried the 4 R's (without Restore) which I can't do, chaninging the drive letter, disabling start up software,uninstalling and reinstalling all Apple Software. I have tried connecting to another computer and have gotten the same result. When I check the diagnostic screen on the ipod it shows that a usb cable is detected. I have upgraded all my driver software, disabled and reenabled them. I'm almost 3 hours from the nearest store so that it out of the question. I'm curious if anyone has any other ideas and will try anything you think might be the issue and fix. Thank you for time.

From my experience, the only way you're gonna get a PC afflicted with this disease to work with a 5th gen nano is to roll back to an earlier version of iTunes. Those affected have been exhausted by this ongoing issue. To update or not to update? And I always say never update unless you have to, and turn off all that auto update mess!
I have two core2duo lappies running 32b vista. My workflow dictates 32b fyi. One is acer aspire running itunes v 11.1 (.0.126), 5th gen nano was originally formatted and works just fine on this machine to this day. My other is the bigger badder lenovo thinkpad and the 5th gen will NOT mount using any version of itunes past 11.0 (.1.12) Windows mounts it just fine. itunes is not having it. no shirt no shoes no service.
I have both a 4th and 5th gen nano. The 4th gen works great on both machines, I even successfully tested it with the latest version (11.1.5) before subsequent deletion on the thinkpad! Weird huh? I think my next experiment might be to restore my 5th gen w/ a Mac and theeeeen plug it into PC itunez.
I'm at a loss on the thinkpad. Scanned for intruders. Cut the Lenovo bloat. Executed system and reg maintenance. Took down msconfig to a safe mode + itunes level to attempt to resolve possible sw conflicts but to no avail. NO NO NO. Every single dang port, every time on the thinkpad. Has me feeling like others might get the same treatment by the next itunes update. :|
So in summary for me:
5th gen nano and thinkpad are a NoGo on 11.1^ last working version for me = 11.0.1
5th gen nano is working on an acer aspire 11.1.0 but no way in the world am I updating
4th gen nano is kicking 5th gen nano's @zz so what would make me want to buy a new ipod?

IPod Nano 6gen not recognized by iTunes using a Mac, have tried all the tips.

I've tried all of the tips on the site, nothing seems to work. My Mac (OS X 10.6.8) can see the device and my iTunes updates as normal on other devices but the nano suddenly isn't seen by iTunes. I've reset the settings, checked the USB, nothing seems to work. I'm also getting an error message that says Mac OS X can't repair the disk, its telling me to backup and reformat. The resetting on the device should take care of this but it doesn't, the device is empty. All software is up to date. Any ideas?

chris1571 wrote:
I've tried all of the tips on the site, nothing seems to work. Any ideas?
Which ones? Have you tried this one - iPod not recognized in iTunes and Mac desktop?
Please describe in detail all you have attempted to do in order to resolve the issue.

IPod Shuffle 2nd Gen not recognized. I feel like I've tried everything. Help.

iPod Shuffle 2G is not recognized by my 2013 MacBook Air. It is not viewable anywhere. I am getting the blinking orange light.
iTunes is up to date & has been reinstalled.
I have restored the iPod according to the instructions I have seen in similar threads.
Tried plugging into a USB hub with its own power source.
Shuffle will charge in USB wall plug & play music.
I am using the original USB dock that it came with it.
Thanks for any suggestions.

If you do
Apple Menu -> About This Mac -> More Info -> System Report
to run System Information (or System Profiler), does the "iPod" appear as a connected device under
Hardware -> USB
Try doing the above with the shuffle connected directly AND using the power USB hub you mentioned.
Have you tried connecting something else to that USB port, to confirm it is working properly? Preferably, it should be something similar, like a USB flash drive or port-powered external drive (data storage devices that get power from the USB port).
Two other related tests... Create a new user account in System Preferences Users & Groups pane. The new user account can be Standard or Admin. Log out and log in to the new user account (do not use Fast User Switching). In the new user account, run iTunes and connect the shuffle.
And the other test. Start up in Safe Mode
http://support.apple.com/kb/ht1564
Connect the shuffle while started up in safe mode, to see if it appears anywhere. These two test are to see if you have a process running when you start up normally, that interferes with the iPod being recognized.

HP Officejet 8600 is not recognized by Acrobat 9.5.5 when trying to scan

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