5th Gen Ipod not recognized by windows or itunes. Have tried it all. Any Ideas?

Hello everyone. I have a 5th generation Ipod I recently purchased that I'm having what seems to be an common issue. When I connect the ipod to my computer via USB, the Ipod is not recognized in windows or Itunes. Occasionally the Ipod will charge when connected but not always. Though this is the same for the old wire I used and the new one I purchased today. Even when shown charging the Ipod is not recognized and there is no noise that a device has been connected. I have tried the 4 R's (without Restore) which I can't do, chaninging the drive letter, disabling start up software,uninstalling and reinstalling all Apple Software. I have tried connecting to another computer and have gotten the same result. When I check the diagnostic screen on the ipod it shows that a usb cable is detected. I have upgraded all my driver software, disabled and reenabled them. I'm almost 3 hours from the nearest store so that it out of the question. I'm curious if anyone has any other ideas and will try anything you think might be the issue and fix. Thank you for time.

From my experience, the only way you're gonna get a PC afflicted with this disease to work with a 5th gen nano is to roll back to an earlier version of iTunes. Those affected have been exhausted by this ongoing issue. To update or not to update? And I always say never update unless you have to, and turn off all that auto update mess!
I have two core2duo lappies running 32b vista. My workflow dictates 32b fyi. One is acer aspire running itunes v 11.1 (.0.126), 5th gen nano was originally formatted and works just fine on this machine to this day. My other is the bigger badder lenovo thinkpad and the 5th gen will NOT mount using any version of itunes past 11.0 (.1.12) Windows mounts it just fine. itunes is not having it. no shirt no shoes no service.
I have both a 4th and 5th gen nano. The 4th gen works great on both machines, I even successfully tested it with the latest version (11.1.5) before subsequent deletion on the thinkpad! Weird huh? I think my next experiment might be to restore my 5th gen w/ a Mac and theeeeen plug it into PC itunez.
I'm at a loss on the thinkpad. Scanned for intruders. Cut the Lenovo bloat. Executed system and reg maintenance. Took down msconfig to a safe mode + itunes level to attempt to resolve possible sw conflicts but to no avail. NO NO NO. Every single dang port, every time on the thinkpad. Has me feeling like others might get the same treatment by the next itunes update. :|
So in summary for me:
5th gen nano and thinkpad are a NoGo on 11.1^ last working version for me = 11.0.1
5th gen nano is working on an acer aspire 11.1.0 but no way in the world am I updating
4th gen nano is kicking 5th gen nano's @zz so what would make me want to buy a new ipod?

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5th gen ipod not recognized by windows, but old ipod min works fine.

my new ipod is not recognized by windows at all. my old ipod mini works fine. i even uninstalled everything and tried reinstalling the new ipod. after that didnt work, i plugged in my mini, and it reinstalled perfectly.
I also plugged my new 5th gen into another computer with itunes and it recognized it perfectly.
is there some sort of software conflict between the mini and other ipods? this is driving me insane.

Try Resetting Your iPod while it's connected to the computer.
Hold down the Menu and Select buttons until you see the Apple logo (or Menu & Play/Pause in older models).
This will often get it recognized. It may take several attempts.
Also See:
Your Windows PC doesn't recognize iPod
iPod does not appear in iTunes or on the desktop
iPod appears in Windows Explorer but does not appear in iTunes

How to reformat Ipod Nano 5th gen when not recognized by Windows or iTunes?

I've done all the steps on the site to correct this problem up until the reformatiing part except I tried to update the driver software but Windows says that it encounters an error when trying to install the new software.
So after going through the steps I noticed that the iPod I just bought was formatted for Mac. It says that in order for me to reformat, I have to restore my iPod in iTunes but since it isn't recognized my my computer or iTunes, I can't do it.
Suggestions anyone?

Hello there, HateKnuckle.
The following Knowledge Base article offers a pretty thorough step-by-step for troubleshooting your issue:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

5th Gen IPod not recognized by Windows

My problem seems a bit similar to others but just not quite enough that I have to ask this. Sorry for the long post in advance.
I sync'd my Ipod about ohhh a month ago and last charged it using my laptop (which doesn't have itunes installed on it). My Ipod was already set up to be a hard drive via the Itunes tools.
Now, the problem is, is when I plug in my IPod to known good USB ports nothing at all happens. I have tried this so far:
Reset my Ipod.
Try another Cable. Another USB cable will not work but I can interestingly enough charge my Ipod with a car adapter I bought.
Tried two very different PC's. One a laptop (HP) the other a home built pc.
I checked my services.msc like some have suggested. Both Plug and pray and Terminal services are on.
Only thing that I have installed recently between not working on this computer and working was Sims 2 Pets. The laptop has had no new software installed and still doesn't not see any device plugged into it.
Did not update my Itunes until after the problem happened.
So, I can charge and still listen to what I have on my ipod currently but never sync again. There some kind of limit to times you can plug your Ipod in or something?
If anyone could help me on this I would be very greatful. I am planning on taking my ipod into an Apple store and see if they can do anything. At the moment I am angry and just want to go exchange the darn thing again.

I went to the Apple store in my town today and had them test out my iPod on a mac there. No avail. Even the mac wouldn't recognize my iPod. He even forced it into Disk mode there and it still didn't work. The sales man suggested I contact apple care and get it replaced.
Just as a note to what all I have tried since my last post, i tried another computer that did not have any of the current Windows updates (note: all systems I tested this on was WinXP) and that system didn't recognize it either. Nothing! it is as if Windows just ignores that anything is in the port... very fustrating.
So I am going to try and get a replacement. I let you know if this solved my problem.

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5th gen Ipod not recognized and not charging on any computer.

Hello
I have a 5th gen Ipod with an odd issue. I have an Ihome radio with Ipod dock in which my Ipod charges and plays everthing just fine. I usually just keep it there to charge and only hook up to my computer if I want to buy something or put other music on it. I tried syncing the other day and nothing happened, would not sync, charge, my computer would not even recognize it. I have tried 2 differnt cables, reset, have tried it with itunes started and not running on my vista computer and have also tried just to charge on a computer with XP that doesnt have Itunes installed. My daughter has in Ipod Touch that works just fine with both my cables and computers.
Any ideas of whats wrong with my 5th gen?
Thanks

Try restarting your computer with your ipod plugged in. You might also try using a different USB port. If all else fails downgrade to itunes 6 here http://www.apple.com/support/
kEat0n

5th gen. ipod not recognized by Mac

My 5th generation 30 gb ipod is no longer recognized by my Mac running 10.3.9 and iTunes 7. I've tried all of the standard troubleshooting except for restore since it can't be recognized to be restored. When it's plugged into the computer, it's charging with an animated icon but the ipod never shows up on the desktop or in iTunes. Help!
5th gen ipod Mac OS X (10.3.9)

Try Resetting Your iPod while it's connected to the computer.
Hold down the Menu and Select buttons until you see the Apple logo (or Menu & Play/Pause in older models).
This will often get it recognized. It may take several attempts.
Also See:
Your Windows PC doesn't recognize iPod
iPod does not appear in iTunes or on the desktop
iPod appears in Windows Explorer but does not appear in iTunes

Ipod not recognized by windows or itunes

OK here's a humdinger: my ipod used to be recognized by my computer (meaning Windows XP), but then abruptly stopped in a catastrophic meltdown that completely wiped my ipod of everything -- didn't even show the menu. Fastforward, ipod is replaced. Windows will still not recognize it -- most of the time. The toolbar says USB device detected and hardware installed and ready to use, but the message that it's not recognized by Windows still appears. Now I said it was recognized sometimes. When it magically is (this is my only description for it because there is no apparent reason), and this is rare, usually after the computer has been turned off for awhile, the ipod will sync through about a fifth of my library then quit. The "disc cannot be found" message appears, and Windows stops recognizing and I'm back to square one. One would think that I now at least have a fifth of my songs on the ipod. Nope, just one for each time this has happened (being 2). Please do not respond with anything having to do with updating or uninstalling/reinstalling drivers, disabling USB 2.0, searching for E:\ drive, Windows Update, the whole appleipod.bat thing, updating itunes, or scanning for new hardware as I have tried these and a few other solutions. I'm just wondering if I'm completely, well, you know. Thanks for your time.

OK here's a humdinger: my ipod used to be recognized by my computer (meaning Windows XP), but then abruptly stopped in a catastrophic meltdown that completely wiped my ipod of everything -- didn't even show the menu. Fastforward, ipod is replaced. Windows will still not recognize it -- most of the time. The toolbar says USB device detected and hardware installed and ready to use, but the message that it's not recognized by Windows still appears. Now I said it was recognized sometimes. When it magically is (this is my only description for it because there is no apparent reason), and this is rare, usually after the computer has been turned off for awhile, the ipod will sync through about a fifth of my library then quit. The "disc cannot be found" message appears, and Windows stops recognizing and I'm back to square one. One would think that I now at least have a fifth of my songs on the ipod. Nope, just one for each time this has happened (being 2). Please do not respond with anything having to do with updating or uninstalling/reinstalling drivers, disabling USB 2.0, searching for E:\ drive, Windows Update, the whole appleipod.bat thing, updating itunes, or scanning for new hardware as I have tried these and a few other solutions. I'm just wondering if I'm completely, well, you know. Thanks for your time.

HT1923 6th Gen IPOD not recognized by Windows 7 or Itunes

Hello,
Hi, I have a 6th Generation 8 GB IPOD which is not recognized by either Windows 7 Professional or ITunes. I tried all the steps mentioned in IPOD support. However the problem still persists. Need your assistance.
Thanks

What displays on the iPods screen when you have it connected? I assume you have tried another known working USB cable?
Is iTunes up do date on your PC (currently at 10.7)?
Have you tried connecting to another PC or Mac?
B-rock

5th gen ipod not recognized by itunes

i just downloaded itunes 7, i have no clue what my last version of itunes was, and when i plug my ipod in the screen on the ipod has the 'do not disconnect screen' but itunes does not see my ipod.
the ipod is however viewable in explorer (im using windows) and itunes recognized it when i plugged it in, until i downloaded itunes 7. any help is greatly appreceated

Try restarting your computer with your ipod plugged in. You might also try using a different USB port. If all else fails downgrade to itunes 6 here http://www.apple.com/support/
kEat0n

5th gen IPOD not recognized by BMW

Hi all, I just had the ipod adapter added to my 2007 BMW 550i.
I plugged in my ipod video, and nothing happened. Mine is a 60gb ipod video, software version 1.2.3, model MA147LL.
The engineer at the shop had the 30gb version of the same ipod. Same software, but the model is MA146LL. (I suspect that is the model number difference between the 30 and 60gb ipod).
The engineer's IPOD worked just fine. When it was plugged in, the BMW logo appeared on the ipod's screen and all functions worked.
With mine, the battery begins to charge but nothing else happens.
I have 'restored' my ipod but that didn't make any difference.
My wife's iPhone also works fine in the car, so I don't think the problem is in the car. (and of course neither does the autoshop, so they are no help further)
Does anyone have any idea? Is there a list of what is compatible or not with various BMW's ?
Is there some onboard firmware that can be updated on the ipod? (other than the software?)
thanks for any input

Buy a Saab.
Just joking!!
Did the engineer plug his iPod in before yours? I was thinking that perhaps your car has "married" up to the engineers iPod or something? Can the iPod adapter be reset?
Also, you may like to try this link: (Expert iPod tips BMW North America) http://bmwusa.com/Standard/Content/Owner/ExpertTips/iPod.aspx
Good luck with it, let us know how you go.
Cheers,
Adam

IPod not recognized by Windows or iTunes....I've tried everything...HELP!

When I connect my 30GB iPod (5th gen) to the PC's usb port, Windows or iTunes doesn't recognize it. I know the iPod's dock connector is working because it charges when plugged into the usb port and it also works when connected to my car stereo. I think the problem may have started after updating the firmware to the latest version. I have tried the following things and it still doesn't work:
1) Five Rs, except I can't Reinstall and Restore because the iPod isn't recognized by iTunes
2) Updated iTunes
3) Restarted ipodservice
4) Tried a new usb cable
5) Tried 2 other computers
6) Tried different versions of iTunes
7) Tried using MediaMonkey or Anapod
8) Disabled "Allow the computer to turn off this device to save power" for all USB Root Hubs on my laptop.
9) Deleted the 2 registry keys HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E980-E325 11CE-BFC1-08002BE10318}
HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Control\Class\4D36E967-E325-11CE-BFC1-08002BE10 318}
I'm running out of ideas! Please help!

I restarted "ipodservice.exe" from the Windows Services control panel. It's one of the suggestions from the Apple website. I didn't try installing iTunes from the installation cd, I just downloaded the latest version from the Apple website. Maybe I should try that.
I have a Dell Dimension 1.6GHz Pentium-4 running Windows 2000. I also tried it on a Dell Latitude D610 laptop running Windows XP Pro, but it still doesn't work. I don't think we have the same problem. It sounds like your problem is with your computer, not your iPod or iTunes.

IPod not recognized in windows or iTunes

I am so frustrated! I have a 5th generation iPod with video and I've read everything posted about the topic and I still can't use my iPod. When I connect the iPod to my PC, nothing happens. It is not recognized in iTunes or on my computer. I just want to be able to use my iPod and I don't know what to do about it. Can someone please help me?

this is the error message I get when I run an ipod diagnostics:
iPodService 7.0.1.8 is currently not running.
iTunesHelper is currently not running.
Current user is an administrator.
Connected Storage Devices:
IDE\DiskMaxtor6L160M0_________________________BANC1G10
Could not get bus type for CD, 50. Problem with installation of drive in Windows.
, Bus Address [0,0]
IDE\DiskMaxtor6V160E0_________________________VA111630
Could not get bus type for CD, 50. Problem with installation of drive in Windows.
, Bus Address [1,0]
USBSTOR\DiskApple__iPod___________1.62
Universal Serial Bus Controllers:
Intel(R) 82801GB USB Universal Host Controller - 27C8, PCI bus 0, device 29, function 0. Device is working properly.
Intel(R) 82801GB USB Universal Host Controller - 27C9, PCI bus 0, device 29, function 1. Device is working properly.
Intel(R) 82801GB USB Universal Host Controller - 27CA, PCI bus 0, device 29, function 2. Device is working properly.
Intel(R) 82801GB USB Universal Host Controller - 27CB, PCI bus 0, device 29, function 3. Device is working properly.
Intel(R) 82801GB USB2 Enhanced Host Controller - 27CC, PCI bus 0, device 29, function 7. Device is working properly.
IEEE 1394 Host Controllers:
Texas Instruments OHCI Compliant IEEE 1394 Host Controller, PCI bus 5, device 5, function 0. Device is working properly.
OHCI Compliant IEEE 1394 Host Controller, PCI bus 5, device 0, function 2. Device is working properly.
OHCI Compliant IEEE 1394 Host Controller, PCI bus 5, device 2, function 0. Device is working properly.

Songs disappeared - iPod not recognized in Windows or iTunes

Hi, I have had a 5th generation iPod for 8 months now and have a big problem:
After I charged it in a wall plug, all the songs disappeared from my iPod. It has happened to me once in the past but the songs then reappeared... don't know how that happened. Now, songs are all gone and Windows and iTunes won't recognize my iPod. I have reset it and since then, the screen keeps changing from the main menu to the Apple logo and then back to the main menu. My iPod will then be recognized in Windows for a few seconds, while the main menu is displayed on the screen, and then disappear. I have put it into disk mode and only then will Windows recognize it, but not iTunes. I have then restarted the iPod Service via Computer Management but once I reset my iPod to remove it from the disk mode, it continued changing from the main menu to the Apple logo. Since the problem seems to be with my iPod and not with iTunes, I have not tried to delete iTunes and reinstall it.
Thanks for your help!!

this is the error message I get when I run an ipod diagnostics:
iPodService 7.0.1.8 is currently not running.
iTunesHelper is currently not running.
Current user is an administrator.
Connected Storage Devices:
IDE\DiskMaxtor6L160M0_________________________BANC1G10
Could not get bus type for CD, 50. Problem with installation of drive in Windows.
, Bus Address [0,0]
IDE\DiskMaxtor6V160E0_________________________VA111630
Could not get bus type for CD, 50. Problem with installation of drive in Windows.
, Bus Address [1,0]
USBSTOR\DiskApple__iPod___________1.62
Universal Serial Bus Controllers:
Intel(R) 82801GB USB Universal Host Controller - 27C8, PCI bus 0, device 29, function 0. Device is working properly.
Intel(R) 82801GB USB Universal Host Controller - 27C9, PCI bus 0, device 29, function 1. Device is working properly.
Intel(R) 82801GB USB Universal Host Controller - 27CA, PCI bus 0, device 29, function 2. Device is working properly.
Intel(R) 82801GB USB Universal Host Controller - 27CB, PCI bus 0, device 29, function 3. Device is working properly.
Intel(R) 82801GB USB2 Enhanced Host Controller - 27CC, PCI bus 0, device 29, function 7. Device is working properly.
IEEE 1394 Host Controllers:
Texas Instruments OHCI Compliant IEEE 1394 Host Controller, PCI bus 5, device 5, function 0. Device is working properly.
OHCI Compliant IEEE 1394 Host Controller, PCI bus 5, device 0, function 2. Device is working properly.
OHCI Compliant IEEE 1394 Host Controller, PCI bus 5, device 2, function 0. Device is working properly.

IPod not recognized by Windows or iTunes- Please Help!!!

I have had my ipod mini since last summer and so far it has worked flawlessly. However, recently, when I connect my iPod to my computer, it does not charge and is not recognized as being plugged it at all.
The iPod displays a battery icon although it does not move. I read on the site that this is because the battery is low and needs up to 30 minutes charging time for it to be recognized. However, I have had the iPod plugged in for much longer than this and it still is unrecognized.
Also, every once and a while, the display shifts from the static battery icon into the APPPLE icon. Along with the icon, the iPod itself makes a strange mechanical noise. It sounds something like "doo-di-doo-di-doo-di" Then it displays the SAD IPOD icon with the apple.com/support/ipod website underneath, before starting the cycle over again.
I have tried everything on the site, including putting it in disk mode (which didn't work).
Is it perhaps an internal problem? I don't understand why a perfetly good ipod would stop working all of a sudden. It is still covered by the warranty it came with on purchase, so if it needs fixing, will apple fix it at no cost?
Any help is appreciated!!
Windows XP

If you have tried everything in these articles, then it needs service.
iPod battery doesn't charge.
Sad iPod icon.
What does this picture on my iPod mean?
PC doesn't recognize the iPod is connected.
The sad iPod icon is usually indicative of a hard drive problem, and if under warranty will be repaired/replaced free of charge, although after 6 months of the warranty has expired there is a handling charge.

5th Gen Ipod not recognized by windows or itunes. Have tried it all. Any Ideas?

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