Hp officejet 8610 fax sends out more pages than scanned - received partial output on remote end

Hi,
How long is a page on the sender side? If it is a long page like a legal page, it may end up in in 2 pages in the receiver side. Also check on the receiver end, if it is set to 'auto reduction - off' this may happen, try turning it "on".
Also if the sender page is not a long page, try observing the paper that is going into the ADF, it should be 1 page at a time, if pages goes into the ADF continueously, it suggest that ADF is could be faulty.
Set automatic reduction for incoming faxes (for HP printers only)
The Automatic Reduction setting determines what the printer does if it receives a fax that is too large
for the default paper size. This setting is turned on by default, so the image of the incoming fax is
reduced to fit on one page, if possible. If this feature is turned off, information that does not fit on the
first page is printed on a second page. Automatic Reduction is useful when you receive a Legal-size
fax and Letter-size paper is loaded in the main tray.
To set automatic reduction from the printer control panel
1. From the printer control panel display, touch and slide your finger across the screen and then
touch Setup.
2. Touch Fax Setup.
3. Touch Advanced Fax Setup.
4. Touch Automatic Reduction to turn on or off.
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I work for HP

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I can send faxes to 800- numbers but when I use an area code, I hear a ring and then my landline phone clicks on, evidently to intercept the fax and the fax machine rings for a while and then quits.

Hi there @PGROWTH ,
Welcome to the forums
I read about the faxing issues you're having with your Officejet J4580 when sending a fax to a number either than a 1-800 number.
I would suggest trying these steps in this guide: Can Receive Faxes But Cannot Send Them
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Press the Power button to turn on the product.
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Unplug the power cord from the wall outlet.
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Hp officejet 8600 fax send failed

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Hello there! Welcome to the forums @that4u2c ,
I read your post about your Fax functions not working properly from your Officejet 8600 model. My suggestion would be to try out the troubleshooting steps for this type of issue from the guide below.
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I work on behalf of HP
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I recently update to Windows 8.1 from Windows 8 on a desk top machine. Everything went well until Windows is trying to install an update for this printer (HP Officejet 8610). It is getting error 8007002. I checked the Windows site to find a fix and found nothing that works. I did try a couple solutions that I found which did not resolve the error. Has anyone run into this error and if you did were you able to get it resolved? I would appreciate a solution if someone has it. Thanks.
This question was solved.
View Solution.

Hi @beary_one
According to the Windows website "If you receive Windows Update error 80070490, it means that a file (CBS Manifest) that's needed to install updates is corrupt."
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Network: Verifies that the network connection between your computer and your network is working correctly.
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Port Match: Checks the port settings for the HP product.
Device Conflicts: Checks for conflicts with other drivers, such as other printer brands.
Ink Issues: Checks the cartridges and ink levels for issues that affect print quality.
Print Settings: Checks and adjusts the print quality settings.
Test Print: Prints a test page for print quality evaluation, and provides options for cleaning and aligning the printhead if necessary.
Scan Tests: Checks the scan mechanism, drivers, and registry entries.
Source:Try the HP Print and Scan Doctor for Windows
Click here to download and run the Print and Scan Doctor >>>>> > www.hp.com/go/tools
If that does not resolve the issue, post back and let me know if there are any symbols other than green check marks and what they are next to of course. The wrench is not always easy to spot as the wrench and the check mart are in the green circle.
If you see only green check marks (), the tool did not find any problems.
If you see green wrenches (), the utility identified an issue and corrected it automatically.
If you see yellow exclamation points (), the test failed and required user action, but the step was skipped.
If you see a red X (), follow the on-screen instructions to resolve the issue.
I look forward to hearing back from you.
I hope this puts your mind at ease
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Sunshyn2005 - I work on behalf of HP

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Hp officejet 8610 fax sends out more pages than scanned - received partial output on remote end

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