HP Officejet Pro 8100 ePrinter & custom paper sizes

Have found all the helpful instructions about creating new custom paper sizes in Windows 7. But am complete novice & need to buy a printer for a charity. Settled on this model because of good reviews but most work will be 1 document of custom paper size. Need to know if the instructions given are fail-proof!! (Before i spend their money.)
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Hello invqn,
after having performed some detailed research, as well as installing the Pro 8100 (and other products) on a Windows 7 system, we determined the Pro 8100 doesn't support Custom Sizes: that was by design and intent.
Note that one of our engineer's proposed using a different set of drivers (from an older device) as a potential work-around, but this is unproven and may serve to limit your overall functionality of the device.
However, we did confirm that a newer device that is currently out, the HP Officejet Pro 8610 (or 8620 or 8630) e-All-in-One, DOES support custom sizes; these are multi-function printers.
Using the instructions in the link you sent, you can create new Forms with custom sizes and it will show up in the Printer Properties for you to use/select. It supports custom sizes from 3.00 x 5.00 in. to 8.50 x 14.00 in.
Our intent is only to provide information on what we know; you might take a moment and perhaps see if an HP Marketing representative might be able to give you more information, but that's what we have.
We hope this helps....
Regards,
HardCopy (I am employed by HP) [If this was helpful, please mark this 'Solved' or 'Accept as Solution' so others can find this too]
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HP Officejet Pro 8100 ePrinter

I'm completely out of yellow ink, so whenever I try too rint smething, I get:
I have plenty of black ink, but even tho I set it to print only black...
...it still won't print.
I'd like to use up the black ink B4 having to buy more cartridges. Is there any way to "trick" the printer into printing, even tho I'm out of 1 color.
Actually, I'm also out of cyan and magenta, but the alert for yellow is the one that keeps popping up.
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Well, I guess I joined this forum for nothing. Bye.

HP Officejet Pro 8100 ePrinter - N811a/N811d

While in properties, test print comes out in color, when i try to print a document, it wont print in color. I have appied grayscale to Off, output to black/color and still does not print in color. What am i doing wrong?
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Hi @Vin220 , and welcome to the HP Forums!
I see you are experiencing print output issues. I would like to help!
I'd recommend starting with a power reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would also recommend downloading and running the HP Print and Scan Doctor.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Can I print in black and white with an empty color cartridge on a HP Officejet Pro 8100 printer ?

Only the cyan cartridge is empty, all of the other 3 cartridges are fine. I ordered the cyan cartridge online but I need to print important documents today. The power button is blinking when I try to print.
I don't understand, black and white should not use a color cartridge to print.
Is there a trick so I can print before receiving the cyan cartridge ?
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The Officejet Pro 8100 ePrinter has the same print mechanism as its All-in-One counterpart the Officejet Pro 8600. This printer has a printhead mechanism that contains 4 individual cartridges: CMYK (cyan/magenta/yellow/black).
One will have to replace the cartridge, if the unit provides a message of one of the colors being empty, before the unit will resume printing. It is a maintenance mechanism to prevent the product from self-damage. Hope this helps.
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My HP Officejet Pro 8100 printer refuses to print in color

My HP Officejet Pro 8100 printer refuses to print in color, I have a macbook OSX 10.7. for some reason it will not print in color and I do not know what to do. please help.

Ctopkis, Make sure you have updated your firmware. Here is the link to the lastest firmware that was posted on 02-18-2012.
Firmware upgrade is for HP Officejet Pro 8100 ePrinter - N811a
Post back and let me know if this fixes the issue or not.
-Sean
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HP officejet pro 8100 not printing documents when asked, and slow to respond.

My Officejet Pro 8100 has allways been used wireless. It allways had a lag when asked to print and producing the document. Often the unable to connect to printer message comes up, then shortly latter it started to print.
We have now switched to Vergin Media ISP. The printere was set up to the new network as before no problem. The router is lacated downstairs by by our TV where the cable enters the house. Our 2 pc's are now wireless due to this (one windows XP and one Windows 7). Then there's Ipads etc.
Conectivity is not a problem the pcs are located in our study with the printer upstairs. My Ipad works in the Garden so theres plenty of range. All devices are on the same conection.
The problem with slow printing is now worse. Ask to print and often nothing happens. Switch printer off/on and it may print the last comand of not. It may accept the next command to print or not. Indescrimnently it may print 'misssed prints' at any time.
Basically it cannot be relied on to print when asked to, really frustrating!! The printers wireless indicator is lit its conected to the network. Any ideas as this is a real pain. Remote printing from a phone is a no go as it probably wont happen.
We need to print and it happen.

Hello @Ants9,
Welcome to the HP Support Forums!
I would like to assist you today with resolving the slow printing issue that you're experiencing with your networked HP Officejet Pro 8100 ePrinter from your Windows computers and other devices. I understand that this issue began with your original router and now is occuring with your new network. I am going to run you through some troubleshooting steps below to resolve this issue.
Step 1: Run Print and Scan Doctor:
To verify that your printer is properly detected on your Windows XP and Windows 7 computers I would like you to download and run the HP Print and Scan Doctor Tool. This Tool will run on your computers and 'fix printing' issues for you. Should any driver, connection, or software conflict be found than the HP Print and Scan Doctor Tool will attempt to resolve those conflicts for you.
Please click here to download the HP Print and Scan Doctor Tool. Please download this Tool on your Windows XP and Windows 7 computers.
Once the Tool has completed, please test printing again. Should the issue persist, please proceed to the next step.
Step 2: Powercycle Network:
First, unplug the power cable to your Router
Once your Router is unplugged, turn off your printer
Next, shut down your computer
After 30 seconds to 1 minutes, plug your Router back in
Next, turn on your printer
Turn on the computer
After a few minutes the internet connection will return. Please check on your Windows computers and ensure that you're able to browse to websites before continuing. Once the network is up and running again please test printing to check the printing speeds.
Should the issue persist, please proceed to the next step.
Step 3: Update Firmware:
There is chance that corrupted programming in your printer could be causing the slow printing issue. Therefore, I am going to have you update the Firmware Version on your printer.
Please click here to download the latest programming on your printer. Once the website opens select the Download button on the top left. Follow any onscreen instructions to send the Firmware Update to the printer. This update can be run from either the Windows XP or Windows 7 computers.
Please test printing again to verify if everything is now working as it should be.
Please respond to this post with the result of your troubleshooting. I look forward to hearing from you!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
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Custom paper size with HP Officejet 7500A Wide Format e-All-in-One Printer

I am wanting to print on a paper size 12x18. I do not find a "Custom" paper size on my printer HP Officejet 7500A Wide Format e-All-in-One Printer. Is there another driver which I can download which would allow me to enter custom paper sizes?

I am wanting to print on a paper size 12x18. I do not find a "Custom" paper size on my printer HP Officejet 7500A Wide Format e-All-in-One Printer. Is there another driver which I can download which would allow me to enter custom paper sizes?

Duplexer no longer an option in print screen - hp officejet pro 8100

I have a HP Officejet Pro 8100 that came with a duplexer. Up until today, the duplexer has worked. I don't technically know that it's not working. But when I open up the print screen in open office, adobe, or any other program, it no longer gives me the option to print double sided. I have no idea what to do and there are no tutorials that explain how to correct this. Any help is appreciated.
Found out after trying to reinstall the printer software that because my OS updated to 8.1 from Windows 7, my printer is no longer compatible with my computer. Is that ridiculous or what? I messaged HP, though I have no warranty so I'm sure they'll deny any product support. That's okay, if need be I'll take my business elsewhere. I shouldn't have to pay for support on a product that they made obsolete on purpose. Businesses used to be all about a quality product. Oh how the times have changed. This is one expensive paper weight.
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You're amazing! You're a genius! Where HP fell short in their customer service (via email), you really helped me out. All systems working now. Thank you!

HP 6510e not printing custom paper sizes

I have recently purchased a HP Photosmart 6510e printer. I called HP Tech support from the store where I bought the printer and specifically asked if this printer would print custom paper sizes. I was told it would. I tried to print an invitation on a paper size of 5.5 X 8.5. The printer keeps giving me an paper mismatch error. The paper size shows up in the list of paper sizes, but has an exclamation Point beside it. If I click on teh paper size it changes to 8.5 X 11.
i am using a PC with Windows 7 OS.
Thanks.

Hi,
The Officejet 6510 software drivers for Windows does not have an option for custom paper sizes. I checked for the paper size (5.5x8.5) you were trying to print on and it is not an option under the paper sizes. The only option is probably to have your printer replaced with a comparable Laserjet printer. Laserjet printer have a different software package and the one I checked (Laserjet Pro M275) has a Custom option.
Here is a link to a list of Laserjet printers
http://shopping2.hp.com/en_US/home-office/-/products/Printers/HP%20LaserJet
Binary_Zen (worked at HP )
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Please mark Accept As Solution if it solves your problem

Hp officejet Pro 8100 Printer Tray

I have an HP Officejet Pro 8100 printer. I removed the paper tray this morning to load paper and now I can't get it to slide back in all the way. It stops about 4 inches short of closing. I feel like an idiot! How can I have problems sliding a drawer in? Are there any clips etc. that I should have in place, etc. that might have come off?
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Hi,
You might try lifting the front of the printer to see if anything is obstructing from your desk. It should slide right back in.
Say Thanks by clicking the Kudos Star in the post that helped you. Please mark the post that solves your problem as Accepted Solution.
I am employed by HP

HP officejet Pro 8100 will print from an Iphone but not from my windows laptop

HP officejet Pro 8100 will print from an Iphone but not from my windows laptop. I get an error stating "unable to communicate with printer"

Hi Melatina66,
Welcome to the HP Support forums. I understand that when trying to print from your laptop that you get a communication error message.
To better assist you, would you please provide some further information:
1)       How is the printer connected (USB cable, ethernet or wireless)?
2)      When you installed the printer on your laptop did you set it up with a USB cable? If yes, did you switch the connection type on the laptop from USB cable to ethernet/wireless?
3)      What version of Windows operating system are you running on the laptop (Windows XP, Windows Vista, Windows 7, or Windows 8, etc)?
4)      When printing from your iPhone are you using Apple's AirPrint or HP's ePrint app?
Thank you.
Regards,
Happytohelp01
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Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

Custom Paper sizes not saving

Hi everyone
Our IT department has just installed Acrobat X Pro on our PC and I have downloaded the instructions for printing custom paper sizes, but they don't save. I go to the printers and faxes, right click on the pdf printer, click on add under the PDF settings tab, add the name, dimensions etc ... click on modify/save ... and nada. When I go to print it isn't there. What am I doing wrong. I know it's going to be something really simple and I'm being a numpty.
It's so much simpler on the mac. lol

Hi Daniel. Thanks for that. It will let me gang up, but not repeat the page so I have a full page of the same thing. I read somewhere on here that I need a plug in for that. Is this correct? The thing is, I'm their graphic designer and they're making me redundant in a couple of months so I won't be here to keep on top of things for them. I use a mac which works perfectly, but they're wanting everything set up on the PC before I go because no-one other me uses macs and they want to put the system to bed. I expect they're going to have keep it going if they don't get the admin rights. To be fair, I really shouldn't care ... but I do. I'm such a sad sack. lol
Thanks for all your help with this.

Problems with custom paper sizes in Lightroom

Running Mac OS-X 10.9.3 (Mavericks). using an Epson Stylus Pro 3880, latest driver installed as confirmed by Epson tech support this morning. using Lightroom 5.4.
I only see this problem in Lightroom - not in Photoshop - which leads me to conclude that the problem is not an Epson-driver problem.
The problem is the following:
In the Print Module, I click on 'page Setup' bottom left. I define my custom paper size under 'Paper Size' -> 'Manage Custom Sizes'. Click OK.
I then enter 'Print Settings...' bottom left adjacent to the 'Page Setup' button. Select my printer, click on the 'Layout' drop-down list box button and select the 3rd tab in the list: 'Paper Handling'. Here is the problem: the 'Destination Paper Size' option is grayed out and unelectable, and incorrectly shows 'US Letter', which cannot be changed. If I click on 'Scale to fit paper size', and try to make a print to my custom paper that way, it still does not work: it only prints on a fraction of the whole paper.
I have also tried Apple menu -> System Preferences -> Printers & Scanners to change the default paper size there, but it makes no difference - it still incorrectly shows as 'US Letter' in Lightroom.
This problem does not occur in Photoshop: In Photoshop, if you go to File -> Print in the menu, and then hit the 'Print Settings' button near the top, my custom paper size is selectable in the 'Paper Size' list box. So it is a problem which is specific to Lightroom.
Any help appreciated. I have spent most of the day on the phone to Epson and Adobe Tech Support, and no-one has been able to dove the problem
Thanks,

I have had the same problem, and with the same result; Adobe Tech Support can't help or fix, after 15 hours on phone, Level 2 support. It is a software bug Adobe has, and can't seem to fix. I just upgraded to Lightroom CC, and my problem migrated with the upgrade. I print in Photoshop fine.
If you found an answer, I would appreciate knowing how to do it!
Thanks

More than one HP OfficeJet Pro 8100 printer

Hi,
I need to buy two wireless printers to use with an iPad.
But the thing is: if I install TWO identical HP OfficeJet Pro 8100 under the same wifi network, how can I know which one I'll print? In other words, my concern is that when I'll want to print a document using the iPad it will show two printers, but both with the name "HP OfficeJet Pro 8100". Having in mind that each printer is located far from each other in my house, I need to print under the right printer.
Is it possible to change the name that appear on AirPrint so I can distinguish both Printers? Something like "Printer-Studio" and "Printer-Bedroom"? Or something that works somehow...
Thanks.
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Pedrosacelso,
No problem.
Have a good weekend!

How can I get my HP Officejet Pro 8100 to work. I had HP on the phone for over two hours and thought it was fixed. Now it just will not print at all.

How can I get my HP Officejet Pro 8100 to work.
I'm using an iMac (21.5-inch, Late 2013) running Yosemite. I spent hours on the phone with HP who did their best and thought they had solved the problem Now it has stopped printing completely. Just says 'idle' or' connecting to printer' but never does.

Greetings paulr.paulr,
Welcome to the Apple Support Communities!
I understand that you are unable to print from your Mac running Yosemite on your HP Officejet Pro 8100. I know that printer issues can be very frustrating, but I believe the information in the attached article will be able to assist you. I would suggest reading over and systematically working your way through the suggested troubleshooting steps located in the following article. If any issues arise as you work your way through the steps, or if you work your way completely to the end and reset the printing system and the issue continues, please let me know.
OS X Yosemite: Printing troubleshooting
Cheers,
Joe

HP Officejet Pro 8100 ePrinter & custom paper sizes

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