Hp photosmart 2600 series no longer recognized by network

I have a Photosmart 2610 all-in-one printer that periodically becomes unrecognized by the network. It is connected directly via ethernet to a router, along with an Officejet 6500 E709n printer.
Occasionally, the printer "disappears" from the network, or appears offline, and  I have to turn it off and back on for the network to recognize it, but sometimes, I actually have to physically unplug the power for 10 secs, and plug it back in for it to become recognized.  Never have the problem with the Officejet 6500, which is also wired, instead of wireless.
What is causing this? Is anyone else having this problem? This happens on Win XP sp3, Win7 and Win8. I have the most current drivers downloaded directly from HP on each machine, and am stumped. It is an easy fix, just seems pointless...
I am using a Cisco Linksys E2000 router attached to a cable modem, if that helps...

I am sorry to hear that you lose communication via an Ethernet connection with this printer.  I know of two things that could cause this.  You may have enabled "Scan to Computer" which is turned on in Solution Center (probably from all of your computers).  When the computer scans for a function from the printer, sometimes it can cause it to lose communication.  I suggest turning that feature off.  You can always turn it back on when you need it.
The second thing that can cause this is the router is in need a firmware update too.  Contact your internet service provider for information on how to do that.
Here is a document that discusses what to do if your printer keeps losing communication:
--Printer is Offline--
Also, you may want to set a static IP even though it is connected via Ethernet (wired).  I have found this helps a lot.  Here are instructions for how to do that on a similar model of printer.
I hope this helps.  If not, what is the printer's IP address?
Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
When a solution is found please mark the post that solves your issue.
Every problem has a solution!

Similar Messages

  • Photosmart B 209 no longer sees WIFI network since I've moved from WEP to WPA

    My HP Photosmart was working well until my ISP has asked me to change the name of my WIFI network (now includes underscore symbols) and the protection type has changed from WEP to WPA....Paswword has not changed, it's just the type of protection
    Since then, the printer doesn't see anymore the WIFI network. I've printed a Network report and it says I need to check that SSID network & printers are the same....
    My old network SSID was : Freebox and it has moved to : FREEBOX_BRUNO_DH. 
    Where can this be changed on the printer ???
    Thanks for your help
    Regards 
    This question was solved.
    View Solution.

    Why is your ISP dictating what your SSID name will be???   This is not right.   You can make the SSID name anything you want, but I would not use what your ISP has said.   It's YOUR network, do what you want.   Make the SSID and password for you.
    Say thanks by clicking the Kudos Thumbs Up to the right in the post.
    If my post resolved your problem, please mark it as an Accepted Solution ...
    I worked for HP but now I'm retired!

  • Photosmart 7520 on wireless network no longer recognized by laptop

    The printer was fully functional on my wireless network, accessible by phone, tablet & laptop. Now it is not recognized by the laptop but still usable by other devices through the wireless network. The laptop is Windows 7 professional. The laptop and printer are both on the same (only) wireless network. I uninstalled the printer and driver from the laptop, temporarily disabled Norton Antivirus, then tried to install a new driver but installation failed. I repeated the entire process again, with the same results. What else should I try? 

    Hi @SaMi4,
    Welcome to the HP Forums!
    I noticed that your HP Photosmart 7520 that is on a wireless network, is no longer recognized by your laptop. I am sorry to hear about this, but I am happy to help!
    I would recommend this printing guide, 'Printer is offline' Message Displays on the Computer and the Printer Does Not Print: Windows 7.
    You would also benefit from this guide, Printer Does Not Maintain Wireless Connection. As this will help you maintain the connection.
    Hope this helps, and have a wonderful day!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • Why is the scanner on my HP1CD560 HP Photosmart Prem C310 Series not being recognized?

    Why is the scanner on my HP1CD560 HP Photosmart Prem C310 Series not being recognized in my computer ?  I have the same printer/scanner/fax at work and I couldn't get it to scan either.  They just keep saying No scanners were detected. 
    And it tells me on the scanner to do it from the computer!!  Ugh!!!!!  I need it done yesterday!  This ePrint has been very disappointing.  Print quality is terrible, it always has errors when I try to print, and I continuously have to go to my so-called wireless printer and hit the home button to wake it up!  What good is having wireless if I have to go to it?  I might as well plug in!   Waste of money and can't afford to buy a different one   But any answers would be greatly appreciated.
    OS- Windows 7 64-bit 

    jewlz0001 wrote:
    Why is the scanner on my HP1CD560 HP Photosmart Prem C310 Series not being recognized in my computer ?  I have the same printer/scanner/fax at work and I couldn't get it to scan either.  They just keep saying No scanners were detected. 
    And it tells me on the scanner to do it from the computer!!  Ugh!!!!!  I need it done yesterday!  This ePrint has been very disappointing.  Print quality is terrible, it always has errors when I try to print, and I continuously have to go to my so-called wireless printer and hit the home button to wake it up!  What good is having wireless if I have to go to it?  I might as well plug in!   Waste of money and can't afford to buy a different one   But any answers would be greatly appreciated.
    OS- Windows 7 64-bit 

  • Lost long time connection to HP photosmart 2600

    I have been using an HP Photosmart 2600 all in one with my airport for 3 years with out a problem. Since the last security update and update of my airport software I have not been able to reestablish a connection between printer and airport. I have the latest software. Have tried every trick and tip on this site. HP wanted 65 dollars to chat with me and suggested I buy a new HP printer. The thing is, this set up has worked fine for years. Any ideas. My printer in not listed as one on the HP printer options but it used to be there under other. I cannot figure how to get it back. Printing via usb is fine and airport is fine. I have been patient and worked on this for 2 weeks before posting. Any thoughts?

    I could not add my hp laserjet 2600dtn because the default automatic set up could not find the configuration. It would just spin trying to add the printer, but not ever actually do anything. I hit on the manual set up and then selected any additional features for my printer. Then hit the add printer. Other suggestions, since I do not know what you have already tried are; 1. select a generic IP configuration? 2. go to cups.org find the driver for your printer and add it to your list of printer drivers. Then repeat the system preference printer set up. I was able to add an old scanner using this method. Hope this helps, as it is frustrating to have a perfectly good printer not work with your set up. I have found over the years that HP does not always play nice whether it is Microsoft or Apple. My next printer will most likely be another brand.

  • Snow Leopard vs HP Photosmart D110 series Printer

    After installing Snow Leopard, my HP Photosmart D110 series Printer is no longer recognized.  I suddenly can't print anything from my laptop where I have just installed Snow Leopard.   The printer is working fine with my iMac where I have not upgraded to Snow Leopard yet.  I've tried the HP setup assistant to no avail.  Does anyone have any suggestions?  

      I've tried the HP setup assistant to no avail. 
    Exactly what happens when you run HP's setup program?
    See if this post is useful to you: https://discussions.apple.com/thread/3749711

  • Black Ink Cartridge not working HP Photosmart 5510 series

    I replaced my black ink cartridge in my HP Photosmart 5510 series printer and it doesn't print.  I don't know how long I had the cartridge, so I went and bought a brand new cartridge and it still won't print.  I did everything the help menu said and it still doesn't print.  I cleaned print head and copper on both the cartridge and print head, I did an automatic cartridge clean and nothing is working.  The printer recognizes that the cartridge is full---there are no error messages---but it won't print.  I also replaced the  three color cartridges and they print fine, but the black doesn't.  Any help would be appreciated.  My printer is fairly new, I haven't done a lot of printing with it and it was printing untill the black ran out and I had to replace the cartridge.

    Hi, please see links below on cartridge changes
    Change to electrical chip (new design has black dot)
    http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03154756
    Black XL size
    http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&lang=en&docname=c02750681
    Hope this helps
    Ciara
    Although I am an HP employee, I am speaking for myself and not for HP.
    Twitter: @Ciara_B_HP

  • SSD no longer recognized - do I need a new SATA cable?

    Approximately 2 months ago, I successfully installed a Samsung SSD (840 EVO) in the primary bay and original HHD into the optical bay. The other day, the computer froze, so I opted to restart. Upon restart the computer rebooted using my HHD. At first, the SSD was recognized but refused to boot using the SSD. I tried 'repairing disk permissions' and received a few errors. I erased the SSD and received the same errors. The following day I restarted the MBP and the SSD was no longer recognized. I pulled the SSD out of the bay (leaving the HHD in the optical bay) and connected with an external enclosure. The SSD was recognized via USB 3.0, so I re-formatted the SSD and was able to successfully boot from the SSD in the external enclosure. I then installed the SSD in the primary bay, but was not given an option to boot the computer using the now-internal SSD.
    So, do I need to replace the SATA cable? Do I need to get firmware for the SSD? Are there other workarounds you can think of? Thanks for your help!!! - Ryan
    Details:
    Macbook Pro 13"
    Processor: 2.9 GHz Intel Core i7
    Software: OSX 10.8.5
    Serial-ATA Device Tree:
         Intel 7 Series Chipset:
                Vendor:          Intel
                Product:          7 Series Chipset
                Link Speed:          6 Gigabit
                Description:          AHCI Version 1.30 Supported
         Intel 7 Series Chipset
              -Toshiba MK7...
                     Vendor:          Intel
                     Product:          7 Series Chipset
                     Link Speed:          6 Gigabit
                     Negotiated Link Speed:          3 Gigabit
                     Physical Interconnect:          SATA
                     Description:          AHCI Version 1.30 Supported

    You can go to Apple and buy an out of warranty iphone or you can take it to a 3rd party store in your area to replace the screen - doing this will void your warranty with apple.

  • Photosmart 2600

    HI,
    as i updated to SL i didn't know that HP drivers are included. I recognized that there is a knew scan-tab in the printer settings, but i didn't know that i can't use the hp manager. So i instaled the hp app again.
    Now i know that this all dosent work.
    I now have uninstalled all my hp programms. I made the software update, got the drivers for my hp 2610. The printer works, but i can't scan. I tried many things uninstalling the printer in "printer & fax", restored the whole printing system and added the printer again, but i still have no idea how i can get the scan-tab...
    I checked many postings here but i haven't seen any solution for 2600 series. So i hope it makes sense to open a knew posting for this series. Makes me nuts that I'd seen the scan-tab before installing the hp manager. Sounds all like I got a windows system.
    Thx Tobias

    ?? Should i do the same thing you've written here?
    New! Re: printer drivers
    Posted: Oct 20, 2009 10:57 PM in response to: Norbert Buehmann
    Reply Email
    Norber,
    To completely manually uninstall all the HP drivers and get to a clean state to try over again delete all of the following files:
    1) Delete anything that starts with hp from /System/Library/Extensions.
    2) Delete /Library/Application Support/Hewlett-Packard.
    3) Delete anything that starts with hp in /Library/Frameworks.
    4) Delete anything from /Library/Image Capture/Devices, Support, and TWAIN Data Sources that have anything that starts with HP.
    5) Delete /Library/Printers/hp.
    6) Delete all the files from /Library/Printers/PPDs/Contents/Resources that start with HP (or if you only have HP printers, delete /Library/Printers/PPDs
    7) Make sure the is nothing that starts with com.hp in /Library/Preferences.
    8) If you have a fax device, and didn't delete the whole PPDs folder, delete all the folders in /Library/Printers/PPDs/Contents/Resources that have anything HP related inside.
    There you have it, the more then complete guide to cleaning everything off of your drive and getting to a clean state to install the HP drivers again.
    Just trying to help.

  • WRT120N no longer recognized by laptops

    I'm not quite sure where the problem lies, so I'm going to go over everything that happened so I can hopefully get an answer. Any help is MUCH appreciated.
    We were running a few laptops (Acer Aspire 5517 on Vista) off our WRT120N router wirelessly. We have it hooked up to a wireless modem. All signs show that the modem and router are running fine. The wireless network we were using, I'll call it Network-1, stopped showing up as an option in the wireless connect menu. Prior to this all the laptops could connect to Network-1 by wire or wirelessly without a problem. I don't know what happened to start the problem, but Network-1 is no longer a wireless network option.
    When I wire a laptop to the router, it connects to the internet and says it's currently connected to Network-1. But when I try to connect the wireless network via a wired connection, the new network I set doesn't show up in the connection menu. When I try to set up the router again (while the computer is wired), I get the error message "Windows did not detect any wireless network hardware". So it seems that although I am able to get an internet connection through the router, the computer is not recognizing it.
    One of the laptops is able to connect wirelessly through a different network (Network-2). It looks like Network-2 was set up automatically by the laptop. Another laptop has Network-2 as an option, but it says the network security key is wrong. I have no idea what the password might be, the computer where Network-2 works connects automatically, I haven't had to type a password. I'm not sure what happened here, if it's two different connections with the same name, or if it's the same thing. I don't even know if this is relevant.
    Again, we would be SO grateful for any help!
    Solved!
    Go to Solution.

    Well i think due to some reason the wireless settings of your Router must have got resetted, that's the reason you are unable to see your wireless network name. So you need to Hardwired you computer to the Router and login to the router setup page and change the wireless settings of your Router.
    Open an Internet Explorer browser page on your wired computer(desktop).In the address bar type - 192.168.1.1 and press Enter...Leave Username blank & in Password use admin in lower case...
    For Wireless Settings, please do the following : -
    Click on the Wireless tab
    - Here select manual configuration...Wireless Network mode should be mixed...
    - Provide a unique name in the Wireless Network Name (SSID) box in order to differentiate your network from your neighbors network...
    - Set the Radio Band to Standard-20MHz and change the Standard channel to 11-2.462GHz...Wireless SSID broadcast should be Enabled and then click on Save Settings...
    Please make a note of Wireless Network Name (SSID) as this is the Network Identifier...
    For Wireless Security : -
    Click on the Sub tab under Wireless > Wireless Security...
    Change the Wireless security mode to WPA, For Encryption, select TKIP...For Passphrase input your desired WPA Key. For example , MySecretKey , This will serve as your network key whenever you connect to your wireless network. Do NOT give this key to anyone and remember the key.
    NOTE : Passphrase should be more that 8 characters...
    Click on Advanced Wireless Settings
    Change the Beacon Interval to 75,Change the Fragmentation Threshold to 2304,Change the RTS Threshold to 2304 and Click on Save Settings...
    Now see if you can locate your Wireless Network and attempt to connect...

  • My 4th Generation click wheel 40 GB iPod is no longer recognized by iTunes.

    Hi There,
    The title actually says it all..
    (My 4th Generation click wheel 40 GB iPod is no longer recognized by iTunes 7.4.2, although the iPod works fine.. iTunes keeps saying to reset it, but I don't see why I should)
    The iPod seems to work just fine, so I'm not in a big hurry to erase all my songs audio books etc..
    I am thinking that this is a problem with Macintosh iTunes version 7.4.2, from what I'm seeing, but how should I proceed?
    Many thanks for any help.
    Eric

    Sounds like a dead battery. Take it into your local Apple store/Genius bar and see if there is anything they can do for you.  Another option is to send it in to a third party repair company who can replace the battery at a pretty low cost.
    B-rock

  • IPad no longer recognized by any computer after 4.2.1 update

    Hi,
    my iPad is no longer recognized by any computer after the 4.2.1 update. It does not show up in iTunes and this even in recovery mode. When connected to charger it does not show that it would charge (but it does). The iPad is still usable except in the iPod app is says "cancelling sync" and does not show any music.
    I already reinstalled iTunes, reinstalled the Apple Mobile Device Service, used different computers with different OS version, but it does not show up, not even in the system profiler (USB tab).
    Any idea what I should do? I mean it is quite unlikely that there is a hardware issue as the problems appeared right after the 4.2.1 update (from 4.2).
    Thanks in advance

    Yes I know, I already reset like 100 times. Turned off-on...
    I guess a recovery could solve the problem, but how do it if the iPad does not even appear in iTunes. I guess it is somewhat stuck in "cancelling sync" and therefore will not accept an USB connection (the USB port behaves like it is deactivated).

  • HELP!!! External eSATA no longer recognized by DVR

    Hi, I am experiencing a problem with my external WD eSATA harddisk. The setop box was recognizing it perfectly and I was recording programs with no problem. Suddenly the DVR does not show the drive any longer. I tried unplugging and rebooting. Did not fix the issue. I need help: what should I do???

    Xpetepan wrote:
    Hi, I am experiencing a problem with my external WD eSATA harddisk. The setop box was recognizing it perfectly and I was recording programs with no problem. Suddenly the DVR does not show the drive any longer. I tried unplugging and rebooting. Did not fix the issue. I need help: what should I do???
    I had the exact same thing happen and you aren't going to like the answer/solution. One day my eSATA just disappeared, the DVR no longer recognized it. I unplugged, rebooted, reset, reconnectedetc. etc. and nothing. So I thought it was a DVR issue , after working with Verizon Customer Care Verizon sent me another 7232. I connected the eSATA to the new 7232, alas still nothing, it was not recognized. Turns out it was not a DVR/FiOS issue, the eSATA went bad (after 12 stinking days!!!!!!!!!!!!!!!). Western Digital eSATA's are junk. I contacted Western Digital and they sent me a new eSATA (if it is still under warranty they will replace it for free BUT you have to pay all shipping costs), I connected that and it works just fine (but I am holding my breath, it has been 11 days since I connect the new one).
    If the eSATA is bad you need to contact that Western Digitial, NOT Verizon. If it is bad it is not a Verizon problem.
    And the Verizon In Home Agent is pretty much useless, that did nothing except waste a lot of my time.

  • Since installing Leopard, my iPhone is no longer recognized by iTunes.

    Since installing Leopard, my iPhone is no longer recognized by iTunes and cannot synch, my music, videos, address book, and calendar. Could you let me know how I can get iTunes to recognize my iPhone again? It is odd since i plug the iPhone into the iMac and it is no longer recognized in iTunes and my address book and calendar. It worked fine before installing Leopard. You assistance is greatl

    Hi
    Have you tried the iPhone forum yet:
    http://discussions.apple.com/category.jspa?categoryID=201
    Steve

  • My first generation ipad no longer recognized by itunes 12.1.2.27

    I just recently updated iTunes to  12.1.2.27 now my first generation iPad is no longer recognized.
    iPad Model MC349FD / Mid 2011 iMac 3.4GHz, 32GB ram, OS X 10.10.3

    Hello there, Blueye3355.
    The following iPad Troubleshooting Assistant has some good steps to run through, to make sure you've covered all your bases:
    Apple - Support - iPad - iTunes Assistant
    http://www.apple.com/support/ipad/assistant/itunes/
    If following all the steps listed there are additional options on the last step you might want to try or review the "if the issue persists" steps mentioned in the second part of:
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/ts1591
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro D.

Maybe you are looking for

  • Error message when downloading latest itunes version 4.3.5!!!

    Please help a blonde technophobe! I get an error message every time I try and download the upgrade, it just says cant connect - usually at about 80% complete and that it has timed out........

  • Error:xml declaration may only begin enttties

    my problem is that the code by the name DomEcho01.java in this tutorial http://java.sun.com/j2ee/1.4/docs/tutorial/doc/ compiles fine but at run time it gives me an error saying "error:xml declaration may only begin enttties " can ne1 tell me y is th

  • Problem in Invoking Bpel from HTML

    below Bpel process client wsdl code which is called from HTML(http://blogs.oracle.com/reynolds/2005/09/invoking_bpel_from_an_html_for.html followed the link ) but when i have called the process with this link http://sys0004:8889/httpbinding/default/g

  • Order status after settlement

    hi friends, What status does the system set for those orders for which the settlement is done. I what to take a list of orders for which settlement is done for the month. regards csn.

  • How to install jdeveloper on mac os x mavericks

    i am not able to instal jdeveloper on my macbook air which has mavericks 10.9.3 version please help me