Hp photosmart 7960 and Vista

I have a brand new HP which came with Windows Vista. I have a used printer, an hp photosmart 7960. When I put the installation disc in, a little screen comes up that says "Checking System." The computer asks me if I really want to install it since it doesn't recognize it and it might cause problems. I tell it to install anyway. Howevere, the "Checking System" disc goes nowhere. The 0% stays at 0%. The directions that came with the printer say to disable the virus protector before installing program. I spent all afternoon trying to install--with and without the virus protection disabled. Is the photosmart 7960 not compatible with Vista? Or am I missing something? I am not particfularly computer literate, so if you have suggestions, please be clear and simple.

Gretchen wrote:
I have a brand new HP which came with Windows Vista. I have a used printer, an hp photosmart 7960. When I put the installation disc in, a little screen comes up that says "Checking System." The computer asks me if I really want to install it since it doesn't recognize it and it might cause problems. I tell it to install anyway. Howevere, the "Checking System" disc goes nowhere. The 0% stays at 0%. The directions that came with the printer say to disable the virus protector before installing program. I spent all afternoon trying to install--with and without the virus protection disabled. Is the photosmart 7960 not compatible with Vista? Or am I missing something? I am not particfularly computer literate, so if you have suggestions, please be clear and simple.
Unplug the USB cable from the printer to the computer if you have installed it, then download the driver from HP's website here. Start with the basic driver. After the install is complete download and install the update from the same link.
Regards,
Bob Headrick, Microsoft MVP Printing/Imaging
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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Need help networking a photosmart 7960 to a windows 7 64 bit system from an XP Home 32 bit

I'm trying to network an HP photosmart 7960 to a wireless notebook with Win 7 64 bit where the printer is connected via usb to a windows home 32 bit computer. Have downloaded vista 64 bit drivers for the printer but can't install them on the windows 32 bit system. Have installed the drivers on the win 7 system but can't locate the inf file when trying to add a network printer. Any help would be appreciated.

I sympathize with your dilemma. I have the same situation. I have a Media Center 2002XP SP3 desktop with 3 printers connected. Photosmart 7960, PSC 750xi all in one, and a Deskjet 870cse(a vintage 1996). I just purchased a HP dv7-3188cl notbook WIN7 64bit. My home network has worked flawlessly for years, with at least 4 wired and 3 wireless computers connected, networking 6 printers.
I have resolved my network problems with the printers. They are connected to the host machine running MC2002 XP SP3. I tried to install the printers through the network wizard by adding the printers through WIN7. Only the 14 year old printer installed successfully. The photosmart 7960 and PSC 750xi did NOT. Windows Update could not find the drivers for the install. None are available on HP website either.
After some web research, I have solved my problems. At first, I followed the add printer protocol from the WIN7 laptop. Error messages resulted and the USB printers would not install error0x00000214. The USB printers failed to install while connected to the host XP machine. The 870cse is on LPT1 and it did network successfully when attached to the host XPcomputer.
The drivers needed for the 7960 and 750xi (and probably many other HP printers) will install if you connect the printer to the WIN7 machine and follow the setup. Windows update will load the needed drivers if they are available. I sucessfully installed both printers on the WIN7 notebook, printed a test page on each, and printed other docs from the WIN7 notebook while they were connected to the WIN7 notebook. These drivers are 64bit. Both printers worked well when connected via USB to the WIN7 machine.
I then disconnected the printers from the WIN7 notebook and reconnected them to the original host XP desktop.
With the host desktop running, and the notebook running wirelessly, I went to (on WIN7) START--Devices and Printers.
Click ADD A PRINTER at the top of the window, then click LOCAL PRINTER ( NOT network!!!)
Then in the following Printer port window choose 'CREATE A NEW PORT--SELECT LOCAL PORT amd click next.
In the Port name box, enter the name of the port, ie the path. For example if the host machine with the printers attached is named WINXPMACHINE (as named on the network), enter \\WINXPMACHINE\ Then add immediately after that the Printer's name as it is on the XP machine( right click the printer in the Printer and Fax folder on the XP machine, select sharing and find the network share name for the printer). It may look like \\WINXPMACHINE\Printerx where x is a number corresponding to the printer. Then click next and OK
The next box asks to choose the printer from a list. Select the printer you want to network( I have only done this with HP printers) and click next
The next dialogue box asks to use the driver currently installed(recommended)--click next -- do NOT replace the driver( it was installed when the printer was directly connected to your WIN7 machine) Type in the name you want to use to identify the printer on your WIN7 machine. The printer will install. Print a test page to confirm installation.
Original web post I discovered ishttp://social.answers.microsoft.com/Forums/en-US/w7hardware/thread/bd43f9f6-e231-484f-a3b8-e06afeee7...
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Macbook pro and photosmart 7960 connection greyed out.

Macbook pro 10.7.5 Lion. trying to connect a HP photosmart 7960. via USB, the printer used to work on my macbook pro , every box is now greyed out , Add, print & scan. I hagve tried everything to no avail.
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Hello Edward,
Thank you for clarifying.
I would first suggest performing a cold reset to the printer by following these steps
Press the Power button () to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button () to turn it on.
If the same persists, may you have any other PC? (e.g. a Windows PC) to have a test on it?
That in order to double check, as the issue seems too common for both of the Macs and likely to indicate an hardware failure with the USB port of the printer...
Regards,
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution

I am trying to locate an HP Photosmart 7960 printer install disk. Any ideas how to get?

Two questions....
I have an HP Photosmart 7960 printer and we have a new computer. We cannot find the install disk. I called HP and after about 2 hours of "help" was told that they can't support the printer anymore - it's too old. None of the on-line downloads from HP worked.
I have TONS of ink for this printer...
The ink cartridges are 56, 57, 58, and 59. If I cannot locate an install disk it may be worth my purchasing a printer that uses these cartridges. How would I find out what printers are available that use these cartridges?
This question was solved.
View Solution.

So the basic drivers listed under the link below didnt work?
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=305383&lc=en&cc=us&dlc=en&lang=en&cc=us&...
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Driver? Networking Photosmart 7960

Hi,
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Hmm...
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I finally pulled the trigger and bought a MacBook Pro last Monday. I have a lot to learn having come from a PC background. I have an HP Photosmart 7960 printer hard-wired to a desktop PC running Windows XP. I use a wireless network with a Linksys router for a laptop PC also running Windows XP that shares that printer. I am trying to get my new Mac to share that printer wirelessly as well. It can find the printer on my network and then asks me to choose a printer driver from the drop-down list. The HP Photosmart 7900 series is not in the drop-down list even thought that driver is supposed to be part of the Leopard 10.5.8 OS without downloading from HP. As a matter of fact HP doesn't even offer that driver up to download because it already comes on the operating system. I picked one at random (HP Photosmart 7550 Gutenprint 5.1.3) and it will print, but that can't be the right way to go in the long run. I've been back to the Apple Store where I bought the laptop and they don't know what to tell me to do. I'm hoping someone has solved this issue so I can enjoy my new Mac.

Hi! There are 4 7900 series drivers included in Leopard however at installation not all of them may have been chosen. I think you will have to use the install disc to install the additional drivers if they weren't installed originally.
List of drivers HERE. Tom
From Apple:
Installing printer drivers
All included printer drivers are installed by default with Mac OS X 10.5 Leopard. If you custom install, you can select which printer driver packages you would like installed. The Apple LaserWriter PPDs and sample drivers included with CUPS are installed as part of the Essential System Software package and cannot be customized or installed separately from Mac OS X.
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HP Photosmart 7960 driver (.inf) file name

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Hi,
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bowhunt wrote:
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Regards,
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Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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