HP Photosmart D7260 Print Head Alignment Failure

We had a paper jam on this printer and it took some doing to get all the pieces out.  Afterward, we could not get the printer to print black ink.  We did a printer alignment a few times and each time the alignment failed.  The black ink cartridge is fairly new and we use normal, Lb bond white paper in the printer. 
Documentation does not lead us to a solution other than continuing to try align the print head. 
Thanks in advance for your advice. 
JayKapp

Hi Keethers,
Understand that you are having alignment problem with your photosmart 5510 printer.
Let me direct you to the page to assist you with aligning the print head.
Best Regards,
Bryan
*I am an HP employee*
** Please click "Accept as Solution" if it solved your problem, so others can find it **
***Give Kudos to say "Thanks" by clicking on the thumbs up button under my name***

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    Hi Keethers,
    Understand that you are having alignment problem with your photosmart 5510 printer.
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    Best Regards,
    Bryan
    *I am an HP employee*
    ** Please click "Accept as Solution" if it solved your problem, so others can find it **
    ***Give Kudos to say "Thanks" by clicking on the thumbs up button under my name***

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    Message Edited by DexterM on 04-12-2009 02:03 AM
    Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
    Click on the BLUE KUDOS button on the left to say "Thanks"
    I am an ex-HP Employee.

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