HP printer works, scans too BUT save to pdf is just jumbled

HP Officejet J6480 All in one. After upgrade to Maverick printing documents fine so far. When scanning the scan appears fine in view window but saving results in unreadable pdf.

Just solved my problem for now, the answer is bypass the HP software and use Apple software. Three ways to scan without usung HP software. PREVIEW is easiest and works best for me. I found the answer by first going to HP support BB
http://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/Problems-scanning-with- HP-printer-and-Mavericks/td-p/3011019
which referred me to
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03518299&cc=us&dlc=en&lc=en &jumpid=reg_r1002_usen_c-001_title_r0001#N2085
From that page:
Although you cannot scan from the printer control panel without a Full Feature driver, you can still scan without the Full Feature HP software installed on your computer by using a basic set of scanning drivers as an alternative. These drivers enable scanning from Apple Preview or Apple Image Capture. You can also scan from the Print & Scan window.
Place the item that you want to scan on the scanner glass, or load it into the Automatic Document Feeder (ADF) if your printer has one.
In the Applications folder or from the Dock, click Preview .
From the Preview File menu, select Import from Scanner .
Select your printer from the list. The details of the scan display.
If a 'Software for this device is not installed ' message displays after you select your printer, click Install , and then follow the instructions to complete the installation.
Click Show Details to view scan settings and options.NOTE: Make sure that you select either the Flatbed mode or the Document Feeder mode, depending on your printer and how you plan to scan.
Change any settings as necessary, and then click Scan .
Works fine for now, at least can get my work done. I did 12 page document using preview with no problem. Only difference at end you don't get Do You want to scan another. just put in other and hit scan again adds to same. Make sure you have make onw document or whatever clicked. Good work around in meantime, not to bad once you get used to it.
George in NY

Similar Messages

How do I scan & save a PDF in just ONE step?

How do I scan & save a PDF in just ONE step? I can easily scan a document to an OCR'd PDF, but it does not seem to save it until I manually select "save". Seems there should be a way to set up scans to a particular folder destination, with a naming convention & auto numbering, such as YYYYmmDD-0001, YYYYmmDD-0002, etc. I've looked thru the Create>PDF form scanner>configure presets, and no such item seems to exist. There IS a "add to existing document", but that's not what I want to do. I just want to select "scan", and have it create an OCR'd PDF file in a folder.

Hi,
You can achieve this via Action wizard. Auto Numbering is not possible however you can combine Scan and Save As in one action.
Click Tool>Action Wizard
Create New Action
See screenshot and set the options that i have highlighted in blue
Let me know if that helps.
~Pranav

There are no icons of the apps i downloaded. I mean, I used them for a while, then my iPod died, I charged it a little, then turned it on, and saw blanks instead of apps. They work pretty fine, but there are no icons, just white rectangles. What can I do?

There are no icons of the apps i downloaded. I mean, I used them for a while, then my iPod died, I charged it a little, then turned it on, and saw blanks instead of apps. They work pretty fine, but there are no icons, just white rectangles. What can I do?

- First try resetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- If still problem restore the iPOd via iTunes on your computer. First from backup and if problem persists restore to factory defaults/new iPod.

Printer works for ipad but not laptop

My printer works fine with my ipad but stopped working with my laptop. I have windows seven. I put the IP address in the search bar and went to the hp site. I tried to print a page from there and it worked fine. But I can't get it to work on any other site or for WORD.

Hi Beckyls45,
Welcome to the HP forums!
I'm sorry to hear you haven't been able to print from your laptop recently, but I'd be happy to have a further look into things and see if I can help
Which model HP printer do you have?
Since you can get to the printer's Embedded Web Server (with the IP address in the address bar) you're still connected, but something seems to be blocking communication. I will suggest that you start with downloading and running the HP Print and Scan Doctor, and follow any diagnosis it may have to offer. If that says everything is fine or isn't able to resolve the issue for you, please just let me know.
Hope to hear back from you soon!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

HP Officejet 6600 - wireless printing works with PC, but not iPad, iPhone or MacBook Pro

I just purchased a new Officejet 6600. Plugged it in, set up on the wireless network. Turned on my iPhone and printed with no problem. I then used the setup disc to setup on my windows desktop. It works beautifully. However, now we can't get the printer to print docs from iPad, iPhone, or Mac Book Pro. The printer shows in the print cue, says it is printing, and nothing. Installed on my Toshiba Laptop. No problem. HELP!! Very frustrating. Old HP printer worked on the wireless network with all of these devices.

Hi helpls,
I recommend using the following document to get the printer printing from the Windows PC again.
'Printer is offline' Message Displays on the Computer and the Printer Will Not Print
This will guide you through the troubleshooting steps necessary to resolve the issue.
Hope this helps.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Interactive PDF–buttons working in preview but not in PDF

I have a series of buttons that reveal hidden graphics. One of those hidden graphics is a background layer, in a separate layer, that should appear when a button is clicked. It is showing up, but in front of all other content, even though the layer is in the background. I have nothing else on the background layer. Also, the preview in InDesign shows this working properly, it's the exported Interactive PDF that is having problems. Any suggstions?

Show/hide buttons can let you show and hide graphics which have been themselves turned into buttons. But in InDesign, they cannot control the visibility of layers. I think that's because of the way buttons are handled in the PDF file. I think the buttons themselves are seen as a separate layer above the "content" of the PDF.
You can change layer visiblity with buttons but not in InDesign. You have to do it in Acrobat.
Create your layers in InDesign. Export as a PDF but in the Export Adobe PDF dialog box, you must select Acrobat 6 compatibility and check Create Acrobat Layers. This takes InDesign layers and makes them PDF layers which you can work with in Acrobat.
You can either create the buttons in InDesign or in Acrobat, but controlling layer visibility isn't an available action in InDesign. So you'll need to change their action WITHIN ACROBAT.
In Acrobat, you can choose View > Navigation Panels > Layers. You can turn the eyes on and off to control visibility like in InDesign. Then set the layer visibility the way you want the first button to set and set the action for the first button to be Set Layer Visibility. When you click Add. It sets the visibility to the current state. Repeat the process for the second button.
In InDesign CS5, to export buttons you'll need to choose File > Export > Adobe PDF (Interactive). Check Acrobat Layers.

Firefox is already running and not responding does not even show in task manger have to manueley shut down computer,it locks up if i use search bar,use my bookmarks it works ok ,can i save my bookmarks and just take it off and reinstallr

i have been fighting this for a week i have been all over your forums and tried everything that it suggested,just not working ,i have never had any problems with firefox in the past it has been on this computer for at least 4 years help!

Hi there, gwinslo. You have come to the right place.
From what I have been reading from other posts on this forum, the issue may
be caused by the clear history settings.
Press the '''<Alt>''' or '''<F10>''' key to bring up the tool bar. Then '''Tools > Options > Privacy'''.
The button next to '''History''', select '''Use Custom Settings'''.
At the bottom of the page, turn on '''Clear History When Firefox Closes.'''
At the far right, press the '''Settings''' button. Turn on ONLY '''Cache''' and
'''Form And Search History''' leaving the others off.
'''https://support.mozilla.org/questions/997866?esab=a&s=&r=1&as=s''' {web link}
This is not a cure but will make it easier if Firefox locks up.

I have Problem uploading photos to craigslist. It says it has a problem communicating with the server and times out. It works in explorer but not Firefox and I just recently downloaded the new version of firefox. Can you be of any help?

Photos will not upload and the server times out.

Well, two thoughts.
The battery has completely discharged and will take overnight to recharge, so don't expect much in an hour.
The battery has deep discharged and is now dead. It will never recharge and should be replaced.
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.
The flat fee for a battery exchange is, I believe, $99.00 USD.

CS4 Illustrator wont save to PDF, programe just stops

Upgraded from CS2 to CS4 and everything is woking fine.
But when I try and save a file from Illustrator CS4 to a PDF the programe just stops working. The mouse pointer moves fine and I can use other applications on the machine.
The machine is a P3 with 4 Gb of RAM on an SBS network.
Moved the default printer to Adobe PDF and nothing changes. Even if I put one word on a blank A4 page in Illusrator still get the same fault.
Desperately need to save some work for a printer in H-Res PDF with bleed and trim. Windows XP Prof with Service Pack 3.
Please help Chris

Hi Skullmarker
Yep, that did the trick! Did the Shift Alt Control when Illustrator started, which reset all the preferences and that cured the problem!
Many many thanks, can get my work to the printers at last.
Top man, many thanks
Chris

HP 1510 Series Printer-The Scaner not working in Windows 8.1 Pro N

My OS is Windows 8.1 Pro N,Printer is working fine but Scaner has to big problem and not run,even if i had tried with Print and Scan Doctor but it was fail to splve issue..What i have to do?

Hi,
Please first check the versions of msmpeg2vdec.dll on your and your friend’s computer.
Also, let me know if your install any Windows update or other video player which may change the version of msmpeg2vdec.dll. If so, please remove the video player temporally or restore back to the point system work fine.
If the issue persists, let’s try to replace this file:
To replace the dll file, we need to take ownership of this file and change it. Please make backup to avoid unexpected results.
Take ownership and replace system files:
1. Take administrative ownership of the corrupted system file. To do this, at an elevated command prompt, copy and then paste (or type) the following command, and then press ENTER:
takeown /f Path_And_File_Name
Note The Path_And_File_Name placeholder represents the path and the file name of the corrupted file. For example, type takeown /f C:\windows\system32\jscript.dll.
2. Grant administrators full access to the corrupted system file. To do this, copy and paste (or type) the following command, and then press ENTER:
icacls Path_And_File_Name /GRANT ADMINISTRATORS:F
Note The Path_And_File_Name placeholder represents the path and the file name of the corrupted file. For example, type icacls C:\windows\system32\jscript.dll /grant administrators:F.
3. Replace the corrupted system file with a known good copy of the file. To do this, copy and paste (or type) the following command, and then press ENTER:
Copy Source_File Destination
Note The Source_File placeholder represents the path and file name of the known good copy of the file on your computer, and the Destination placeholder represents the path and file name of the corrupted file. For example,
type copy E:\temp\jscript.dll C:\windows\system32\jscript.dll.
Did your GraphEDT work fine now?
Hope these could be helpful.
Kate Li
TechNet Community Support

Directly printing works - but viewer fails with an error

Hey,
we are using: Crystal Reports 2011 and runtime for VS2010.
I open and print my reports via c#. The directly printing works fine. But the viewer don't works. It's really crazy, because directly printing and viewing are using the same methods for database login etc.
At preview a form with the crystalreportsviewer will be opened and the reportsource is being set. After that the viewer shows the progress box. After a short while the progress box disappears and the following error is shown:
Crystal Report Windows Forms Viewer
Die Abfragen zum Abrufen der für diesen Bericht erforderlichen Daten können nicht ermittelt werden.
Daten konnten nicht aus Datenbank abgerufen werden.
Fehler in der Datei CS_201001_u {5BF5FF1B-C662-4A1E-80CA-B4BEB0124295}.rpt:
Daten konnten nicht aus Datenbank abgerufen werden.
OK
Translated in english:
Crystal Report Windows Forms Viewer
The queries to retrieve the required data for this report can not be determined.
Fehler in der Datei CS_201001_u {5BF5FF1B-C662-4A1E-80CA-B4BEB0124295}.rpt:
Data could not be retrieved from database.
OK
But the database logon methods etc. are all the same as at directly printing. What could it be?
            this.crystalReportViewer.ShowPrintButton = false;
            this.crystalReportViewer.ReportSource = pMainCRWReport;
            this.crystalReportViewer.ShowProgressAnimation(this._DruckOptionen.ShowDruckstatus);
            if (pPreviewOptions.Zoomlevel == 1 || pPreviewOptions.Zoomlevel == 2 ||
                (pPreviewOptions.Zoomlevel >= 25 && pPreviewOptions.Zoomlevel <= 400))
                this.crystalReportViewer.Zoom(pPreviewOptions.Zoomlevel);
                            pMainCRWReport.PrintToPrinter(pReport.Druckoptionen.AnzahlKopien,
                                                          pReport.Druckoptionen.KopieSeitenSortiert,
                                                          pReport.Druckoptionen.StartPage,
                                                          pReport.Druckoptionen.EndPage);
pMainCRWReport is ReportDocument.

Yes, it looks like that. I don't use postbacks or sessions.
I have inserted the following code just before the ReportSource of the viewer will be set.
ReportDocument doc = (ReportDocument)pMainCRWReport;
foreach (Table table in doc.Database.Tables)
       MessageBox.Show(string.Format("{0}: {1}", table.Name, table.TestConnectivity().ToString()));
All TestConnectivity returning true!
CrystalDecisions.CrystalReports.Engine.InternalException: Daten konnten nicht aus Datenbank abgerufen werden.
Details: Datenbankanbietercode: -243
Daten konnten nicht aus Datenbank abgerufen werden.
Fehler in der Datei CS_201001_u {870C483C-D947-4FEA-A1C6-1AD0DC4A2805}.rpt:
Daten konnten nicht aus Datenbank abgerufen werden.
Details: Datenbankanbietercode: -243 ---> System.Runtime.InteropServices.COMException (0x800002D3): Daten konnten nicht aus Datenbank abgerufen werden.
Details: Datenbankanbietercode: -243
Daten konnten nicht aus Datenbank abgerufen werden.
Fehler in der Datei CS_201001_u {870C483C-D947-4FEA-A1C6-1AD0DC4A2805}.rpt:
Daten konnten nicht aus Datenbank abgerufen werden.
Details: Datenbankanbietercode: -243
   bei CrystalDecisions.ReportAppServer.Controllers.ReportSourceClass.GetPage(PageRequestContext pPageRequestContext)
   bei CrystalDecisions.ReportSource.EromReportSourceBase.GetPage(PageRequestContext pageReqContext)
   --- Ende der internen Ausnahmestapelüberwachung ---
   bei CrystalDecisions.Windows.Forms.ReportDocumentBase.GetPage(Int32 pageN)
   bei CrystalDecisions.Windows.Forms.DocumentControl.ShowNthPage(Int32 PageNumber)
   bei CrystalDecisions.Windows.Forms.DocumentControl.ShowFirstPage()
   bei CrystalDecisions.Windows.Forms.PageView.ShowFirstPageEx()/
OK
The error -243 is an informix error:
Could not position within a table table-name.
The database server cannot set the file position to a particular row within the file that represents a table. Check the accompanying ISAM error code for more information. A hardware error might have occurred, or the table or index might have been corrupted (truncated). Unless the ISAM error code or an operating-system message points to another cause, run the oncheck utility (secheck with IBM Informix SE or tbcheck with IBM Informix OnLine) to check and repair table and index.
It seems to be that the viewer can't read the records with are locked within a transaction. I don't understand why the direct printing works. Is it possible to set the ISOLATION LEVEL for the report database connections?
I have tried this note but it don't works.

Scanner in use error message. Print and scan doctor page not found

I have an officejet pro 8500a which is giving an error message: scanner in use. it frequently does this and I reboot computer, turn off router and prnter and then turn all back on again and it usually works. This time it won't. I was directed to download the print and scan doctor but whether I enter the address in the url or click on the link I am directed to a page saying that it is not found. What else can I do besides throw this through the window?

Hello @trishdg and welcome to the HP Forums!
Which operating system is on the computer you use the printer with?
If you make a Copy (as that uses the scanner) do you get any errors that indicate the scanner is in use then?
This Print and Scan Doctor link will start the download for you right away (meaning it doesn't take you to a page, that link starts the download as soon as you click on it ) so you won't feel the need to through anything out the window
Let me know how those steps go, and we will go from there!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

Save as PDF not working suddenly

As of yesterday, unable to use the *'Save as PDF'* feature in the print dialogue.
Clicking on Save as PDF produces no result window (file name as save location). In fact, none of the options under PDF button works, neither does the Preview button.
Happening with all applications. No font conflicts. Permissions repaired.
Only way to make this feature work now is by
1. manually deselecting the default printer (Epson)
2. manually selecting Adobe PDF 9
3. clicking on the PDF button
4. selecting Save as PDF select +(not Print: no file is pdf-ed or saved anywhere)+
~ and the original workflow is back (save dialogue box pops up, etc.)
All of this should happen almost automatically, as before. Assume something is broken / corrupted.
Any help would be appreciated, as I use this feature a lot.

Reinstalled SL over current installation and updated to 10.6.1.
'Save as PDF" still doesn't work.
If 'Save as PDF' is an Automator workflow, here's a clue perhaps...
In user>library>pdf services, found a workflow reading 'Save As PDF-X.workflow'. When clicked, opened up the Automator library with the following message:
"The behavior of this workflow may have changed because of the reasons listed below.
The workflow was saved with an older version of the action "Apply Quartz Filter to PDF Documents. Some behavior may have changed."
Anyone?

Slide show works on PCs but not on Macs

A parent at the school where I teach has just created a
website for us. She used Dreamweaver and photoshop to create it.
There are some pages where there should be a looping slide show
(that runs on its own). These slide shows work on PCs but not on
Macs (it just stays on one photo on Macs). For the slide show she
"just added a timeline to the jpg image, changing the imagesource
every 60 frames, that you can do in dreamweaver." Is there some way
to fix this so it works on both?
Here's the school's website: www.smash.smmusd.org

Unfortunately, the timeline function may not be the best way
to do this.
Notwithstanding Joe's comments about 508 compliance, there
have been issues
reported in the past regarding the use of timelines on Macs.
It may be
better to seek some 'banner rotation' scripts using Google,
and replace the
timelines with that script. Your volunteer may or may not
know how to do
that....
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
==================
http://www.dreamweavermx-templates.com
- Template Triage!
http://www.projectseven.com/go
- DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs,
Tutorials & Resources
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- Macromedia (MM) Technotes
==================
"Joe Makowiec" <[email protected]> wrote in
message
news:[email protected]..
> On 16 Jun 2007 in macromedia.dreamweaver, Mana Hale
wrote:
>
>> A parent at the school where I teach has just
created a website for
>> us. She used Dreamweaver and photoshop to create it.
There are some
>> pages where there should be a looping slide show
(that runs on its
>> own). These slide shows work on PCs but not on Macs
(it just stays
>> on one photo on Macs). For the slide show she "just
added a timeline
>> to the jpg image, changing the imagesource every 60
frames, that you
>> can do in dreamweaver." Is there some way to fix
this so it works on
>> both?
>>
>> Here's the school's website: www.smash.smmusd.org
>
> I'd worry about accessibility/Section 508 issues before
I worried
> about slideshows. That page is all images.
>
>
http://www.contentquality.com/mynewtester/cynthia.exe?rptmode=-1&url1=http%3A%2F%2Fwww.sma sh.smmusd.org%2F
>
http://www.contentquality.com/mynewtester/cynthia.exe?rptmode=2&url1=http%3A%2F%2Fwww.smas h.smmusd.org%2F
>
> --
> Joe Makowiec
>
http://makowiec.net/
> Email:
http://makowiec.net/contact.php

Save as PDF in Excel rewrites file when saving multiple sheets

Hello,
I'm having issues saving Excel files to PDF when multiple sheets of a workbook are active. I constantly need to print multiple sheets of a workbook for a service report, but when multiple tabs are highlighted to print/save it will save each sheet as the output file but immediately overwrite the saved file with the next sheet. So if I have four sheets active and go to print/pdf/save to pdf I will briefly see a "processing page" message box for each sheet but in the end I will only have one pdf file of the last active sheet. A single sheet will save beautifully but it's kind of a pain to constantly string together the pdf files. I looked through the Excel forum, but it seems they point anything pdf related back to OS X. I'm running XL 12.1.5 and OS X 10.5.6. Any help will be appreciated. Thanks in advance.

I've been having the same problem... after not finding a solution on this page, I finally found an answer that worked for me. As the Adobe support link below states... change the "Print Quality" to be the same for all sheets, then use the Print dialog box rather than the Save As dialog box. In the Print dialog box, choose the "save as PDF" option" (on the lower left for me). This finally solved my multiple file problem.
http://kb.adobe.com/selfservice/viewContent.do?externalId=315086

HP printer works, scans too BUT save to pdf is just jumbled

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