Hp products are the best that I have ever had by far

I have just spent the past half hour reading about all the problems that some people have had with their HP product. I,
myself, have had real horror stories about many OTHER brands of computers, including the Acert laptop that literally blew
up only a week after I purchased it brand new! I went back to Best Buy, where I bought it, just, in my mind, to swap it for a new one, when I spotted a "Display Model HP Pavilion dv4 Notebook Laptop, that normally sells for over $900, on sale to get rid of it, as it had passed it's time as a display model. I asked the Manager of Best Buy, if I could pay the difference between the model that blew up, and the selling price of this machine, and because of the fact that the Acert only lasted 5 days before frying itself, she agreed! My lucky day! I already own an HP tower computer that has given me 2 years of 100% trouble free performance, and after a year of owning this HP laptop, I can now say that I have TWO HP computers, and TWO HP printers, that have been, without exception, the absolute best machines that money could buy! I would recommend HP products to anyone. I understand just how frustrating that it can be to talk to a technition in India, and HP is at fault in this department
as is every other computer manufacturor, I presume to control costs to be able to offer these machines for the very low prices that they can. I want EVERYONE reading this to just stop and think of this statement. FIRST- I am NOT employed by HP in any way, I'm a truck driver and Classic Motorcycle restorer. Second- if it were not for the incredible cost savings HP see's in having their call centers in countries like India, my laptop, that was over $900 new, WOULD have cost better than $1500! So, next time you feel like you got the run around, do what I have always done BEFORE i called into customer service for a hardware problem. Write down every problem, in plain english, that you are having, and have had in the past, with the machine that you are having the problem with. That way, when you get frustrated, you will not actually forget an important issue that in your frustration, you have failed to mention, as that problem, MAY just be the actual issue that needs to be fixed FIRST, then all the other problems will actually repair themselves. I speak from experiance! NO MACHINE can possibly be perfect every time one is made, because every computer is made by the most imperfect being on earth, HUMANS! Give this post some serious thought before you call customer service with hate on your mind. You are asking someone sitting many miles away to help you fix an issue without them even being able to look at your machine. Thaqt HAS to be a very hard thing to do! If you need it fixed ASAP, then take it to a LOCAL computer repair shop, pay the service fee, and within an hour or two, your machine will be good as new. That is what you would do with your car, for crying out loud!
Glenn Merideth
Glenn Merideth, President, ReCycle of Montana.
A classic Japanese motorcycle restoring co.

kRevErK,
It does sounds more of a hardware problem. Perhaps you can try updating the firmware and if that fails, it's best to contact support to arrange repair for you.
Jason

Similar Messages

HT4060 I HAVE AN IPAD MINI, It was purchased this time last year and has been the best thing I have ever had till now it will not charge!!!!

I have an ipad mini and its not charging

If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit

The answer helped me.But still, what are the settings that I have to change for the behavior of the mouse pointer towards finder? Also the mouse pointer sometimes doesn't accept my command and start clicking itself.what is the problem and how to fix it?

The answer helped me.But still, what are the settings that I have to change for the behavior of the mouse pointer towards finder? Also the mouse pointer sometimes doesn't accept my command and start clicking itself.what is the problem and how to fix it?

If the mouse clicks something on its own then it looks like you have a hardware problem with the trackpad or possibly the battery that is right underneath the trackpad.
I have read that the battery can swell and that would put pressure on the trackpad.

HT201303 I have rented 2 movies the past 9 days and they won't transfer to my iPad - error message says that they cannot be played on my iPad. I haven't watched either movie and this is the first time I have ever had this happen.

I have rented 2 movies the past 9 days and they won't transfer to my iPad (first generation). Get the same error message that says they cannot be played on my iPad. I haven't watched either movie and this is the first time I have ever had this happen after several successful movie rentals and transfers.

When you have a query please post the feed URL rather than its contents. For the record, yours is at
http://www.honywoodschool.com/podcast/44986
I don't have an iPad to test this, so I can only refer you to Apple's Podcast Tech Specs page:
http://www.apple.com/itunes/podcasts/specs.html#formattingvideo
This says that the maximum video size for an iPad is 1024x768 - your latest episode is 1280x720.
Slightly confusingly, it also says
'iPad & Apple TV can play the following video formats:
H.264 video up to 720p, 30 frames per second, Main Profile level 3.1 with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats
MPEG-4 video, up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats
Motion JPEG (M-JPEG) up to 35 Mbps, 1280 by 720 pixels, 30 frames per second, audio in ulaw, PCM stereo audio in .avi file format'
which suggests that mp4 files are even more limited.
Incidentally your feed gives this URL for the media file:
http://www.honywoodschool.com/user/59/133934.mp4
However when downloaded this produces a file called 'howtosetupappeid.mp4' so soe sort of redirect appears to be in place, and these can sometimes cause trouble. It's better to link directly to the file - it's possible that the iPad doesn't handle the redirect.
That's all I can suggest: if it still doesn't cover the problem I can only refer you to the iPad forum where someone may be able to actually try your podcast and offer a comment.

Hello this is the first time I have ever had a problem. I am trying to down load a movie and it keeps giving me error -50. I have signed out and back in and deleated the download and tryed again and still will not download.

Hello this is the first time I have ever had a problem. I am trying to down load a movie and it keeps giving me error -50. I have signed out and back in and deleated the download and tryed again and still will not download.

Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

Whenever I do a 'search' for a message that has been sent to me the only mails shown are the ones that I have sent to that person, not ones I have received?

It is important to me to be able to find messages that I have sent TO a person as well as messages I have RECEIVED from that person. I used to be able to do that but now, for some unknown reason, whenever I do a search on an email address the only messages that are displayed are the ones I have SENT to an email address. What can I do make sure it does what it used to do i.e. display ALL messages to and from an email address ?

Deleting the file with Thunderbird closed just causes it to be recreated and a fresh index of your mail to be created when Thunderbird starts. You may find it is a huge file, mine is over a gigabyte and occasionally they just get out of sync with reality. Also I just though of this, right click your sent folder/s and check the "include this folder in global search results" is ticked.
Just FYI... Many people coming here call quick filter search, and for your future confusion on why there is more than one search. Ctrl + Shift + F opens a bona fide search and is the way to create saved search's that appear as folder on the left tree. Something the global search can not do.

The best thing i have ever done is throw my msi k8n neo platinum in the trash

Ive never been so happy to get that crap out of my system i tried everything to get it to run smooth i blamed everythign else in my system the memory the psu. Theres no stable bios ofr this board they all suck big time.
I pluged in my new dfi lanparty ut nf3 250gb turned it on it worked installed xp first time no problems at all i was amazed. Overclocked it from 2.4ghz to 2.58ghz without touching voltages in 10mins thats how easy it was. If i touched anything on my msi board it itself.
Good riddence msi

Was this the only MSI product you've tried? Could have just been a quirky board. It happens. Don't give up on a brand due to one bad experience. Try another MSI product if you get the chance. If you have bad results again, then form an opinion. Somehow though, I get the feeling there was a short between the keyboard and the ground. MSi still loves you and so do we.
Funny thing is, I bought that same DFI board before my MSI Neo....the DFI arrived DOA. RMA'd and second board ran for about 2 weeks before it died. Went to DFI forum and other review sites, it seems that DFI Lanparty boards have a problem with dying out of the blue. So...
Don't forget MSI when your DFI goes BYE as then you might be SOL. As for my opinion on DFI, they can KMA. :-*

Probook 430 G1 - The worst notebook I have ever had

Good Afternoon HP (or whoever may be reading this),
This email is written to address HP customer support.
I will try to keep this message as civilized as possible. I abhor people who abuse manufacturers/sellers just because they have a problem with a product. In this case however, I am beginning to reach the absolute edge of my patience, and so I beg for your forgiveness if I come across as being too blunt.
In August 2012, I purchased a Probook 430 G1, which was one of the newest batches installed with the Haswell chips back then. This was a student promotion offered by my school, Nanyang Technological University, in Singapore.
I don't really want to get into the specifics of the EXTRAORDINARY journey with this laptop, because it makes my blood boil. But the gist of the matter is this: I paid approximately SGD$1200 for this unit, a i7-4200, 4GB RAM model, hoping for a decent experience. What I got back in return was a horrendous laptop which had problems surface from the 2nd day I began to use it. That's right, 2nd day, not 2nd week or 2nd month.
I sent the laptop to HP service centre for a total of 3 times, as well as 1 time where they sent a technician over to try and resolve my problem by installing a new hard disk and then a new motherboard. Problems, not necessarily happening all at once were:
Ultra-incredibly slow performance. I would click on Settings, and it would take 5 minutes before the Power option came up, another 5 minutes before the Sleep, Shutdown, and Restart options came up, and another 5 minutes before the laptop actually shut down. Clicking on internet explorer would take 5 minutes before the browser started to open.
Screen brightness went crazy. I suppose there is a auto mechanism to change the screen brightness according to ambient light. Well, all I can say is that there were times for no reason the laptop would intermittently change brightness back and forth in a jerky manner which almost gave me an epileptic fit
Hard disc problem detected, please blah blah reset blah blah diagnostic blah blah. Every single freaking time I switched on or off my laptop, the same message would appear.
Two times when I sent the laptop for repair, and specifically on the second time, I was told that it was a hard disk problem (I don't need to know that because the computer already displayed that. Tell me something more which any 5 year old kid looking at the computer screen can read out) and that they would replace it for me. I insisted the second time that I was sure it couldn't be a hard disk problem because the first time I retreived my laptop from the service centre, the EXACT SAME PROBLEM had occured. I implored them to perform A THOROUGH CHECK ON THE LAPTOP rather than just replace the hard disk, and was told that they would. But hey when I went back to collect the laptop, guess what had been done this time? HARD DISK CHANGED AGAIN. Of course, I was delighted that they took my begging into consideration. And yes you guessed it, THE EXACT SAME PROBLEM... AGAIN happened. And so came the third repair request...
I was told that they would dispatch a technician down to my hostel (I stay on campus) to help be rectify the problem. In the first place, they did not send the technician during the time period which they promised, but I'm not too strung up over that. The technician stripped my laptop to the barebones, and said that everything looked fine, and by examination, from looking at the components, the only evidence of change over the last two repair sessions was a simple hard disk change, and that the other components had not been removed for checking or diagnostics (another indicator of A NICE, THOROUGH CHECK). So he said changing the motherboard might help, and of course I'd kill to make the laptop finally fully functional (this was already 1 year + after the original purchase. I had reverted back to using my DYING OLD LAPTOP WHICH WAS STILL BETTER THAN THE USELESS HP JUNK I HAD TO DEAL WITH)
So he replaced the motherboard and everything, but when rebooting and doing some technical stuff, he told me that a NEW ERROR HAD OCCURED, and that the diagnostics for the battery had failed. Yay. Pleased to say however, I never use my laptop unconnected to a power source so goodness, saving myself from even more horrors. Well I could make do with that right?...
And now the latest problem. Cache problems. I don't really know what that means but trying to surf the internet has been murder. 'Waiting/ trying to detect the cache' or some message like that always pops up at the bottom, SSL Connection errors, the script can't even load. Can't even connect sometimes. The screen resolution I don't even know how to describe e.t.c, e.t.c, x100. I don't want to say more, but it is UNFREAKING POSSIBLE TO USE THIS LAPTOP FOR ANY USEFUL PURPOSE.
Okay so my rant is nearly almost over. I just want to say this. I am sick and tired of travelling down from my busy schedule just to give my laptop for HP to change my hard disk so lamely like that. I am tired of trying to troubleshoot, call, find HP contacts (Probook 430 is not even recognized on the model detection page for goodness sake). For the record, I had a decent-ish experience with my previous laptop which was also HP, and generally during the 3 times I phoned in, the HP person attending to me was very accomodating, polite and sympathetic, and I cannot help but be impressed by it.
But honestly, I feel like demanding nothing less than a full refund for my $1200 because honestly, I have spent more time trying to repair my laptop than using it properly. For the record, I have never asked for a refund for anything in my entire life. This is the first time I really want to do that. I will never ever buy a HP laptop after this because this experience has been too traumatizing to describe.
HP, if you are reading this, please wake up and buck up your idea

Hi @gyx9 ,
I have sent you issue to be escalated and do check your private message when a HP employee reaches out to you.
Best,
Russ
I worked for HP.

The worst service I have ever had with apple.

Ok, about a week ago my ipod mini started to show very obvious signs of hard drive failure. I now know this is very common with ipod minis. I took this ipod to the apple store in victoria gardens, and got an appoitment at the genius bar. I have never seen in my life such poor management. They tried to find every reason in the world to not replace my ipod with a new ipod. Not REFURBISHED new. I do not settle for refurbished parts. Now it states in they're warranty that I have three choices. 1 replace the ipod with a new one. 2 refund money. Or 3 get a refurbished ipod sent to my home. I of course wanted my money back because i don't want this problem to happen again. Refurbished parts are crap! My ipod is still under warranty and I demanded the money. Apple said we choose what option you get but no where does it say on they're warranty they choose. I argued with the store for almost 2 hours but they would not budge. I want to know if They should have given me my money back or is this a common issue with apple? All I know is that Next weekend I'm probly going to be potitioning outside apples door. And if this problem is not resolved I will never deal with apple again. I have also reported them to the better business bureau for inspection.
DELL Windows XP
DELL Windows XP

"Apple said we choose what option you get but no where does it say on they're warranty they choose".
No? This is from the warranty. I've highlighted in bold the 3 words you seem to have missed.
"If a defect arises and a valid claim is received by Apple within the Warranty Period, at its option, Apple will (1) repair the product at no charge, using new or refurbished replacement parts, (2) exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product, or (3) refund the purchase price of the product."

I dunno about you guys... but this is the best phone I've ever had.

Yeah, 4G isnt always there. But, this phone is BLAZING fast. I've had maybe 5 stutters of lag in the last week or so that i've had it. Coming from a Droid Incredible, this is a godsend.
I had to set Force GPU Rendering and Window and Transition Animation Scale to 0.5x, and thats all this phone needed.
Honestly, here are the improvements I'd ask for, but these ARE NOT complaints; these are things that I'm happy without and even happier with:
1. Camera: same as Nexus, but make it 8MP as well as a bit higher quality
2. Give us the option for a fixed menu button (like the on screen home button -- just leave a menu button right there in the bottom right corner).
3. Give us the ability to create shortcuts to any setting and application (IE, i want to be able to jump directly to Developer Options, or I want to have a shortcut for Voice Search on the bottom of my screen.)
and LASTLY
4. MAKE A 3D phone LIKE THE EVO 3D!!
But, HONESTLY verizon, you did a good job in my book on this one. And the customer service was phenomenal, rep named Steven helped me. I couldn't be happier right now with this phone. Keep trying to do things with the customer in mind
Sincerely,
Mr. Happy Customer for once.

roadrunnersk wrote:
Yeah, 4G isnt always there. But, this phone is BLAZING fast. I've had maybe 5 stutters of lag in the last week or so that i've had it. Coming from a Droid Incredible, this is a godsend.
I had to set Force GPU Rendering and Window and Transition Animation Scale to 0.5x, and thats all this phone needed.
Honestly, here are the improvements I'd ask for, but these ARE NOT complaints; these are things that I'm happy without and even happier with:
1. Camera: same as Nexus, but make it 8MP as well as a bit higher quality
for me, 5mp is good enough. If I want to take a picture for a portrait, I will get my DSLR out
2. Give us the option for a fixed menu button (like the on screen home button -- just leave a menu button right there in the bottom right corner).
This is an app issue. Apps that have not been compiled with ICS API installed (Most of the apps), the menu button will jump around, but for Google apps that are preinstalled, the menu is in its proper place. There are a couple of exceptions, where the Google app has a menu in a different spot that the other apps. At times it can be frustrating since you do not have it in the sameplace for everything, but I am starting to like the 'no hardware button' concept with ICS.
3. Give us the ability to create shortcuts to any setting and application (IE, i want to be able to jump directly to Developer Options, or I want to have a shortcut for Voice Search on the bottom of my screen.)
There is a shortcut to settings in the notification bar. Press on the settings icon looking thing, and it will bring you to the settings menu. Not as nice as a shortcut to the specific setting, but this allows you not to take up home screen real estate with a shortcut to settings.
and LASTLY
4. MAKE A 3D phone LIKE THE EVO 3D!!
Not a feature that I would want personally, but that is nice about Android..... different strokes for different folks, unlike Apple where everyone has to have the same hardware.
But, HONESTLY verizon, you did a good job in my book on this one. And the customer service was phenomenal, rep named Steven helped me. I couldn't be happier right now with this phone. Keep trying to do things with the customer in mind
Sincerely,
Mr. Happy Customer for once.
You are right.... this is a good phone. I came from the Droid X world, and having a phone without blur is simply great. Apps run much better, less problems with apps and it works good for me. One thing I noticed, I have an app I use when driving, which gives me my speed, direction, and the temp of where I am currently located. On the X, sometimes it took up to three minutes for the GPS to start working. With the Nexus, the GPS is working with 20-30 seconds.

The worst company i have ever had to deal with.

on the 9th of may 2013 i tried to order bt infinity 2 with unlimited tv and unlimited phone calls,i tried to order online to be eligible for the £50 sainsburys voucher but when i went to place the order i kept getting an internal server error from the website.
i had to then ring bt up and explain about the error and this led to the order being placed over the phone.about a week later it dawned on me that i might not be eligible for the voucher so i rang bt to enquire where i stood with it,i was told that i wasnt eligible for the voucher and the only way was to cancel that order and place a new one online.this was done over the phone on the 22nd of may.i was told by the guy that cancelled the order i would have to wait 24 hours for the existing order to clear off bt,s system before i could place a new one.i waited until the 23rd of may and tried to place a new order online to no avail.
i got a message that read like this....as there is ongoing work at your exchange your new technology is being installed,no orders can be placed until this work is complete.
i rang bt and explained what happened and the girl said this was because the engineer from bt openreach was still booked to install my infinity2 on the 31,st of may which was the original orders installation date,until this was cleared off thier system i couldnt place a new order,she would personally speak to bt openreach and get it removed and i should be able to re-order online within the hour.
i tried to re-order an hour later with success.order in place,email confirming order with a ref number,in the email it says if you havent had a confirmation email or letter within 5 days of the 23rd then ring us with the ref number.
28th i ring bt with the ref number and i get told that no orders are on my account and no evidence of that ref number on my account,this could be due to an existing order still being on the system and until its removed you cant order anything from bt,by now im feeling a bit miffed as my sky is cancelled and my broadband is cancelled and time is running out.the girl now says she will go to order management and get whatever is on my account removed and it would happen within 24 hours (1.pm 28th may phonecall) and she would ring me backto place a new order and also she would get the order fast-tracked as its thier fault and it would speed the installation up within 3 days so im expecting a phonecall before 1pm on the 29th may,no phonecall so i leave it until 3.30 pm and ring bt,a lady answers and looks at the notes on my account,apologises for the girl not calling me back and says she will personally get it removed off my account within half an hour and promises to ring me back at 4.30pm to place a new order.5pm no phonecall so i rang again and the first thing say to the lady that answers is this is the last time i will ring bt ever,she apologised for whatever was wrong and hopes she can help,i explain everything that happened and she looks at the notes on my account,advises me that the item what was still on my account was down to be removed and should go off my account today(29th) and all i could do was wait for a phonecall to tell me it has been removed.
one word
laughable.
obviously bt dont want my £70 a month so it will be a phonecall to sky tomorrow to reinstate my tv and broadband.

If you do go with Sky don't forget to cancel the BT order or you might end up with them billing you for the install.

HP Officejet Pro 8500 is the worst printer I have ever had and I regret getting it

To anyone who is thinking of getting a new printing and is considering getting the HP Offiejet Pro 8500 - DON'T DO IT!!!! This printer was purchased was purchased for me as a holiday gift. I was so excited to get it b/c it seemed as if this printer could do everything, and it does do everything except for print out nicely and quickly. This printer SUCKS down ink and I am constantly having to purchase new cartridges (colored ones once ever 6 weeks for $25.00 a piece x 3). The printer is loud, it is slow, but worst of all it doesnt' print out documents the way it should so I am wasting a ton of paper and ink. The lines skip, there are large blank spots on my pages, the colors are off. In short, this thing is terrible and it is only 3 months old. I can't imagine how much worse it will get over time. I'm sorry I got it.

Sorry, Here the answers:- your router does not work (reocrgnized other printers thoug, funny enough)- "you have a problem with Windows " (funny that, we have a windos 7 and windose 8 computer, better call Mr. Gates to tell him that HP said that his systems don´t work)- connected the printer with USB cable: Even this works only on a good day choosen by the printer For a back up, have to use really every second time the printer of my brother in law. It is the oldest Epson printer you can imagine. Prints like a treat. It is a joke. HP tech service on the phone: Looking for mistakes in others from:"Did you plug in the printer?"to "Call you network provider" I hate the printer. Will never again buy an HP. Welcome suggestions. Regards

Trying to open a music file and I get the message "cannot open this song until the latest version is in use" (or words to that effect) - but we are using the latest version we have ever had, and the song was created using that version !!! Help !

Hi, hope someone can help me.
I created a music file in my current version of Garageband (2.0.2) but when I try to open the file I am told that I must get the current version of Garageband ?!
Anyone have any ideas why this is happening ?!
Thanks.
Paul

What have you done, directly before this problem happened? Have you installed any other software, upgraded software, restored your system from a backup?
The error message can occur, if you have two versions of GarageBand, and now your Dock icon links to the wrong version of the program. Search your Mac for other versions of GarageBand. If you find another installation, check if the version is newer, then use that to open your file.
Another reason may be, that your current GarageBand Application is corrupted. To check that, try to launch GarageBand from a different User account - if you do not have one, create a new account from the System Preferences > Users and Groups panel (this panel might have been called something else in 10.4.11, sorry, I am using 10.8.2 now).
If GarageBand also does not launch from this account, reinstall GarageBand from your installation Media and upgrade - a link to the upgrade is here: http://support.apple.com/kb/DL454
Regards
Léonie

My laptop died out of the blue. It included all the songs that I have ever owned. How do I sync my iPhone 3GS and save all my music?

How do I sync my iPhone 3Gs without losing all my music. I didn't buy all my music on iTunes. A lot of songs were from cds which I no longer have in my possession.
Please advise.

One of the reasons why including your iTunes library with your computer's backup along with all other important data is a good idea. The iPhone is not designed or intended to be used as a backup storage device.
iTunes includes an option to transfer iTunes content that was purchased/downloaded from the iTunes store from an iPod, iPad, or iPhone, but this is for iTunes content that was purchased/downloaded from the iTunes store only.
There are some 3rd party paid utilities that provide for transferring content that was not purchased/downloaded from the iTunes store from an iPhone.

Ok, this is possibly the strangest problem I have ever had...

My ipod will not turn off. I have tried holding the play/pause button, and tried restarting it by holding play/pause and the center button, and nothing has worked. When I leave it idle it does not turn off. It still works just fine, still accepting a charge and all, so I have been able to use it, but it must stay on the charger overnight or the battery will be nearly dead by the time I wake up the next morning. Does anybody have a solution for me that does not involve restoring my ipod? The computer I have all of my music on is acting up right now so all I have is my laptop so transferring all my music will be a major pain as I have very little hdd space on this. Btw it has already been updated to the latest software before this problem arose, so an update is also not possible

It sounds like you tried to do a Reset, but you held down the wrong buttons. Try this:
1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
2. Press and hold the Menu and Select buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.

Hp products are the best that I have ever had by far

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