Ok, this is possibly the strangest problem I have ever had...

My ipod will not turn off. I have tried holding the play/pause button, and tried restarting it by holding play/pause and the center button, and nothing has worked. When I leave it idle it does not turn off. It still works just fine, still accepting a charge and all, so I have been able to use it, but it must stay on the charger overnight or the battery will be nearly dead by the time I wake up the next morning. Does anybody have a solution for me that does not involve restoring my ipod? The computer I have all of my music on is acting up right now so all I have is my laptop so transferring all my music will be a major pain as I have very little hdd space on this. Btw it has already been updated to the latest software before this problem arose, so an update is also not possible

It sounds like you tried to do a Reset, but you held down the wrong buttons. Try this:
1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
2. Press and hold the Menu and Select buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.

Similar Messages

WRT54G2 - The Strangest Problem I have ever encountered

Ok, this will take a bit of explaining but I hope someone will be able to help me out. I've set up lots of networks but never run into anything like this before. I may be including more info than necessary, if so sorry but I am not sure if it is important or not. I have a brand new WRT54G2 router. I set it up and it was working beautifully, except it wasn't quite reaching the other end of the apartment. I am cheap so I looked around craigslist for a range extender. Found a cheap, new Belkin F5D7130. The ad just said range extender. I figured it'd be a universal one and but it wasn't because you have to input the RE's Mac address into the router which linksys ones don't do. I saw a post on another board saying you could get it to work by putting the routers MAC into the REs Bridge page. Did this but the signals were getting confused so I admitted defeat and unplugged the RE.
I thought everything was cool cause my Eee was picking up the normal signal fine and I was busy surfing the internet when my roommate comes and tells me her internet is not working. I quickly check my larger comp and internets not working there either. My big comp is connecting to the network and can access the router page but not the internet.
It has an ip you'd expect 192.168.1.100 with a normal default gateway etc.
My Eee is connecting to the internet fine(it's what I am typing on now) but can't access the router and it is giving me a strange ip 72.253.190.209 with the default gateway 72.253.184.1. Both of these are getting their ip automatically.
This is odd I thought so I did the first thing everyone trys, I did a full reset of the router. I figured back to factory settings and I'll put everything back to normal. After the reset everything is still eff'd up but with the SSID back to linksys.
Eee still has the odd ip and default gateway but is working fine. My other PC is still not connecting to the internet but can access the router fine. I tried plugging the ip info from my Eee manually into my other comp and connecting but got no connection.
The router status page shows nothing for the host name or Domain name while the ip, subnet mask, and default gateway are all reading 0.0.0.0 No DNS's show and the MTU is 1500 Before anyone asks, yes they are connected to the same router, my router.
Frankly I have not a clue what is going on or how to fix it and my roomie is getting angry that I eff'd up the router and now her internet doesn't work. Any help or suggestions someone can provide would be greatly appreciated.
Thanks!
More weirdness right as I was about to post this, my Eee’s internet stopped working and my big comp’s started to. Upon closer inspection they have switched ip’s and all the other info. Everything in the router is still the same. God I have no idea what is going on! Please someone help a girl out
Solved!
Go to Solution.

Sounds a lot like you have connected your modem to a numbered port of the WRT instead of the internet port. The 72.253.190.209 is a public IP address which you have got from your ISP (in Hawaii if whois information is correct). This means your computer establishes the internet connection directly through your ISP basically bypassing the WRT.
The most likely reason is you did not connect the internet port of the WRT to your modem.
It could be that you have a USB connection to the modem as well through which the computer establishes the internet connection.
If the router has some hardware trouble and it won't boot up properly it is possible to directly connect to the ISP even when wired correctly using the internet port to the modem. But if the other computer without internet still can open http://192.168.1.1/ this is probably not the case.
Some other routers pass PPPoE through the router. This way a computer which is configured to automatically establish an internet connection using PPPoE can connect to your ISP bypassing the router. As many ISPs only allow each customer to have a single internet connection at a time this would block the router from establishing another PPPoE connection. A computer connected to the LAN of the router should never try to establish an internet connection with PPPoE.
If this does not help, please open a command prompt window on the computer which has internet, enter "ipconfig /all" and post the full output of this command on that computer. Next, on the other computer open the web interface of the router, click on the Status page and post the full status information as well.

This is possibly the worst documentation I have ever encountered

I am a composer, entrepreneur, and I've actually spent a lot of time doing technical writing. I am using Logic Express 8, and, for example I would like to define a region that loops. Of course, I can find "resizing arrange regions," and all kinds of stuff about editing regions, but I can't find either "define a region," "create a region," "creating a region," or "defining a region."
The whole point of documentation is to allow people to use applications quickly and easily.
I want to create the intro for a show, and I am using a snippet of one of my songs. I imported the song, tried to edit it, and I get "volume locked."
Again, I can't unlock it, and the documentation tells me to do things without giving me links on how to do it. I then search on the phrase I find in the documentation, and then I can't find further information.
I can hardly use the app, and in my opinion, as an experienced technical writer, it is because the documentation makes it really hard to figure out how to do anything. No links, rare graphics.
I feel very strongly that I could put together much better documentation, and I was a judge at a Technical Communications Competition, so my opinion is informed.
I find myself postponing projects, just because the documentation on the Mac apps (since moving from Windows about a year ago) makes things really hard regarding the initial learning curve.
I have a lot of suggestions and practical things that Apple could do to decrease the length of the learning curve and improve its documentation considerably, though I doubt that Apple doesn't recognize this "flaw." Maybe it is intentional. At any rate, it is very irritating not to be able to find even the most basic information in a help file quickly.
I type in what I want to do, and the help app should give me a real procedure with where to click and how to get it done. If I don't know the "Apple" vocabulary, the help file should map my vocabulary to its vocabulary, instead of insisting on its own lexicon.
I am very happy I made the switch from Windows to Mac, but the Apple documentation is at least as bad as Windows docs.
Yuck!
--Dainis W. Michel

Hi Dainis
i agree with your comments. being a pro user of Cubase for many years & recently changing to Logic, i've been struggling to do a new project with Logic. Logic itself is a major part of the problem with a confusing array of menus all over the place & too many options. the manual is rather like the cubase manual in having the info their but the language & explanation are not not simply & logically set out & certainly not easily accessible from the index. why do manuals only appear to have computer generated contents list without proper use of subject listings parading as an index. Gary

Hello this is the first time I have ever had a problem. I am trying to down load a movie and it keeps giving me error -50. I have signed out and back in and deleated the download and tryed again and still will not download.

Hello this is the first time I have ever had a problem. I am trying to down load a movie and it keeps giving me error -50. I have signed out and back in and deleated the download and tryed again and still will not download.

Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

HT201303 I have rented 2 movies the past 9 days and they won't transfer to my iPad - error message says that they cannot be played on my iPad. I haven't watched either movie and this is the first time I have ever had this happen.

I have rented 2 movies the past 9 days and they won't transfer to my iPad (first generation). Get the same error message that says they cannot be played on my iPad. I haven't watched either movie and this is the first time I have ever had this happen after several successful movie rentals and transfers.

When you have a query please post the feed URL rather than its contents. For the record, yours is at
http://www.honywoodschool.com/podcast/44986
I don't have an iPad to test this, so I can only refer you to Apple's Podcast Tech Specs page:
http://www.apple.com/itunes/podcasts/specs.html#formattingvideo
This says that the maximum video size for an iPad is 1024x768 - your latest episode is 1280x720.
Slightly confusingly, it also says
'iPad & Apple TV can play the following video formats:
H.264 video up to 720p, 30 frames per second, Main Profile level 3.1 with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats
MPEG-4 video, up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats
Motion JPEG (M-JPEG) up to 35 Mbps, 1280 by 720 pixels, 30 frames per second, audio in ulaw, PCM stereo audio in .avi file format'
which suggests that mp4 files are even more limited.
Incidentally your feed gives this URL for the media file:
http://www.honywoodschool.com/user/59/133934.mp4
However when downloaded this produces a file called 'howtosetupappeid.mp4' so soe sort of redirect appears to be in place, and these can sometimes cause trouble. It's better to link directly to the file - it's possible that the iPad doesn't handle the redirect.
That's all I can suggest: if it still doesn't cover the problem I can only refer you to the iPad forum where someone may be able to actually try your podcast and offer a comment.

Beta user: The only problem I've ever had is still there. Scanning a page suddenly develops a mind of its own.

Beta user and only problem I've ever had is still there in 3.6.7. Scanning a page develops a mind of its own. Suddenly shoots to top or bottom. Never happens in Explorer.
== This happened ==
Every time Firefox opened
== Beta

You may have switched on [http://kb.mozillazine.org/accessibility.browsewithcaret caret browsing]: press F7 to toggle
See http://kb.mozillazine.org/Scrolling_with_arrow_keys_no_longer_works
Tools > Options > Advanced : General: Accessibility: [[ ] "Always use the cursor keys to navigate within pages"
In Firefox 3.6 and later versions you can disable the F7 shortcut that toggles caret browsing by setting the pref accessibility.browsewithcaret_shortcut.enabled to false.

F.F. keeps telling me i need an ActiveX Plug-in but i can not find one for 3.5.11. This is the first time i have ever had a problem and totally lost here...please help. Jared

I was going to add some new ringtones to my cell and in trying to listen to the samples i keep getting the Firefox needs to an ActiveX Plug-in would i like to be directed to where it is but nothing there matches....
== This happened ==
Just once or twice
== Every time i have tried to go to site to review ring tones...

Firefox, and most other browsers except IE, does not use ActiveX. See [[ActiveX]]
You can try this add-on to see if it will allow you to listen to the ring tones by using IE's rendering engine in a Firefox tab:
https://addons.mozilla.org/en-US/firefox/addon/92382/
Note that the support for your version of Firefox is scheduled to end in August 2010 (see info at top of this page: https://www.mozilla.com/en-US/firefox/all-older.html . You may want to consider upgrading to the more current version: http://www.mozilla.com/en-US/firefox/all.html
Also see:
http://support.mozilla.com/en-US/kb/Upgrading+to+Firefox+3.6#What_s_new_in_Firefox_3_6_
http://support.mozilla.com/en-US/kb/Updating+Firefox
http://support.mozilla.com/en-US/kb/Installing+Firefox
https://support.mozilla.com/en-US/kb/Custom+installation+of+Firefox+on+Windows
'''''Other Issues''''': ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~
'''Update Java''': your ver. 1.6.0.19; current ver. 1.6.0.20 (important security update 04-15-2010)
(Firefox 3.6 and above requires Java 1.6.0.10 or higher; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6 )
''(Windows users: Do the manual update; very easy.)''
~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
See: '''[http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates Updating Java]'''
Do the update with Firefox closed.
'''NOTE:''' Java version 1.6.0.21 has been released. It is mainly an update for developers of Java applications and most users do not need to be concerned about downloading version 1.6.0.21. '''''At this time''''', the update option in existing installations of Java 1.6.0.20 are not updating to version 1.6.0.21; '''''at this time''''', it must be manually downloaded and installed. According to the Java release notes:
''"'''Bug Fixes'''''
''Java SE 6 Update 21 does not contain any additional fixes for security vulnerabilities to its previous release, Java SE 6 Update 20. Users who have Java SE 6 Update 20 have the latest security fixes and do not need to upgrade to this release to be current on security fixes."'' Source: http://java.sun.com/javase/6/webnotes/6u21.html
'''Install/Update Adobe Flash Player for Firefox (aka Shockwave Flash)''': your ver. 10.~~red:0 r32~~; current ver. 10.1 r53 ('''important security update 2010-06-10'''; see: http://www.adobe.com/support/security/bulletins/apsb10-14.html)
~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
See: '''[http://support.mozilla.com/en-US/kb/Managing+the+Flash+plugin#Updating_Flash Updating Flash]'''
-'''use Firefox to download''' and '''SAVE to your hard drive''' (save to Desktop for easy access)
-exit Firefox (File > Exit)
-''In Windows,'' check to see that Firefox is completely closed (''Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window'')
-''In Windows,'' double-click on the Adobe Flash installer you just downloaded to install/update Adobe Flash
-when the Flash installation is complete, start Firefox, and test the Flash installation here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507&sliceId=1
*'''NOTE: On Vista and Windows 7''' you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). See this: http://vistasupport.mvps.org/run_as_administrator.htm
*'''NOTE for IE:''' Firefox and most other browsers use a Plugin. IE uses an ActiveX version of Flash. To install/update the IE ActiveX Adobe Flash Player, same instructions as above, except use IE to download the ActiveX Flash installer. See: [[ActiveX]]
*Also see: http://kb.mozillazine.org/Flash ~~red:'''''AND'''''~~ [[How do I edit options to add Adobe to the list of allowed sites]]
'''You '''~~red:'''MAY'''~~''' need to Update Adobe Reader for Firefox (aka Adobe PDF Plug-In For Firefox)''': your ver. N/A; current ver. 9.3.3 (important security update release 06-29-2010; see: http://www.adobe.com/support/security/bulletins/apsb10-15.html)
~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
See: http://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox#Installing_and_updating_Adobe_Reader
''You may be able to update from the Adobe Reader installed on your system'' instead of going to the Adobe site and downloading. Open the Adobe Reader installed on your system (''in Windows, Start > Program Files, find and click Adobe Reader to open''), click Help, click Check for Updates. Allow the download/update to occur. If you use this method, no need to proceed with the instructions below, '''but''' do look at the two bulleted items at the bottom "'''NOTE for IE:'''" and "Also see:". Restart Firefox and check your new version here: http://www.mozilla.com/en-US/plugincheck/
''If you go to the Adobe site to download the current Adobe Reader:''
-'''use Firefox to download''' and '''SAVE to your hard drive''' (save to Desktop for easy access)
~~red:-See the images at the bottom left of this post to see the steps to take on the Adobe site~~
-exit Firefox (File > Exit)
-In Windows: check to see that Firefox is completely closed (''Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window'')
-In Windows: double-click on the Adobe Reader installer you just downloaded to install/update Adobe Reader
*'''NOTE: On Vista and Windows 7''' you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). See this: http://vistasupport.mvps.org/run_as_administrator.htm
*'''NOTE for IE:''' Firefox and most other browsers use a Plugin. IE uses an ActiveX version. To install/update the IE ActiveX version, same instructions as above, except use IE to download the ActiveX installer. See: [[ActiveX]]
*Also see: http://kb.mozillazine.org/Adobe_Reader ~~red:'''''AND'''''~~ [[How do I edit options to add Adobe to the list of allowed sites]]

Hp products are the best that I have ever had by far

I have just spent the past half hour reading about all the problems that some people have had with their HP product. I,
myself, have had real horror stories about many OTHER brands of computers, including the Acert laptop that literally blew
up only a week after I purchased it brand new! I went back to Best Buy, where I bought it, just, in my mind, to swap it for a new one, when I spotted a "Display Model HP Pavilion dv4 Notebook Laptop, that normally sells for over $900, on sale to get rid of it, as it had passed it's time as a display model. I asked the Manager of Best Buy, if I could pay the difference between the model that blew up, and the selling price of this machine, and because of the fact that the Acert only lasted 5 days before frying itself, she agreed! My lucky day! I already own an HP tower computer that has given me 2 years of 100% trouble free performance, and after a year of owning this HP laptop, I can now say that I have TWO HP computers, and TWO HP printers, that have been, without exception, the absolute best machines that money could buy! I would recommend HP products to anyone. I understand just how frustrating that it can be to talk to a technition in India, and HP is at fault in this department
as is every other computer manufacturor, I presume to control costs to be able to offer these machines for the very low prices that they can. I want EVERYONE reading this to just stop and think of this statement. FIRST- I am NOT employed by HP in any way, I'm a truck driver and Classic Motorcycle restorer. Second- if it were not for the incredible cost savings HP see's in having their call centers in countries like India, my laptop, that was over $900 new, WOULD have cost better than $1500! So, next time you feel like you got the run around, do what I have always done BEFORE i called into customer service for a hardware problem. Write down every problem, in plain english, that you are having, and have had in the past, with the machine that you are having the problem with. That way, when you get frustrated, you will not actually forget an important issue that in your frustration, you have failed to mention, as that problem, MAY just be the actual issue that needs to be fixed FIRST, then all the other problems will actually repair themselves. I speak from experiance! NO MACHINE can possibly be perfect every time one is made, because every computer is made by the most imperfect being on earth, HUMANS! Give this post some serious thought before you call customer service with hate on your mind. You are asking someone sitting many miles away to help you fix an issue without them even being able to look at your machine. Thaqt HAS to be a very hard thing to do! If you need it fixed ASAP, then take it to a LOCAL computer repair shop, pay the service fee, and within an hour or two, your machine will be good as new. That is what you would do with your car, for crying out loud!
Glenn Merideth
Glenn Merideth, President, ReCycle of Montana.
A classic Japanese motorcycle restoring co.

kRevErK,
It does sounds more of a hardware problem. Perhaps you can try updating the firmware and if that fails, it's best to contact support to arrange repair for you.
Jason

Probook 430 G1 - The worst notebook I have ever had

Good Afternoon HP (or whoever may be reading this),
This email is written to address HP customer support.
I will try to keep this message as civilized as possible. I abhor people who abuse manufacturers/sellers just because they have a problem with a product. In this case however, I am beginning to reach the absolute edge of my patience, and so I beg for your forgiveness if I come across as being too blunt.
In August 2012, I purchased a Probook 430 G1, which was one of the newest batches installed with the Haswell chips back then. This was a student promotion offered by my school, Nanyang Technological University, in Singapore.
I don't really want to get into the specifics of the EXTRAORDINARY journey with this laptop, because it makes my blood boil. But the gist of the matter is this: I paid approximately SGD$1200 for this unit, a i7-4200, 4GB RAM model, hoping for a decent experience. What I got back in return was a horrendous laptop which had problems surface from the 2nd day I began to use it. That's right, 2nd day, not 2nd week or 2nd month.
I sent the laptop to HP service centre for a total of 3 times, as well as 1 time where they sent a technician over to try and resolve my problem by installing a new hard disk and then a new motherboard. Problems, not necessarily happening all at once were:
Ultra-incredibly slow performance. I would click on Settings, and it would take 5 minutes before the Power option came up, another 5 minutes before the Sleep, Shutdown, and Restart options came up, and another 5 minutes before the laptop actually shut down. Clicking on internet explorer would take 5 minutes before the browser started to open.
Screen brightness went crazy. I suppose there is a auto mechanism to change the screen brightness according to ambient light. Well, all I can say is that there were times for no reason the laptop would intermittently change brightness back and forth in a jerky manner which almost gave me an epileptic fit
Hard disc problem detected, please blah blah reset blah blah diagnostic blah blah. Every single freaking time I switched on or off my laptop, the same message would appear.
Two times when I sent the laptop for repair, and specifically on the second time, I was told that it was a hard disk problem (I don't need to know that because the computer already displayed that. Tell me something more which any 5 year old kid looking at the computer screen can read out) and that they would replace it for me. I insisted the second time that I was sure it couldn't be a hard disk problem because the first time I retreived my laptop from the service centre, the EXACT SAME PROBLEM had occured. I implored them to perform A THOROUGH CHECK ON THE LAPTOP rather than just replace the hard disk, and was told that they would. But hey when I went back to collect the laptop, guess what had been done this time? HARD DISK CHANGED AGAIN. Of course, I was delighted that they took my begging into consideration. And yes you guessed it, THE EXACT SAME PROBLEM... AGAIN happened. And so came the third repair request...
I was told that they would dispatch a technician down to my hostel (I stay on campus) to help be rectify the problem. In the first place, they did not send the technician during the time period which they promised, but I'm not too strung up over that. The technician stripped my laptop to the barebones, and said that everything looked fine, and by examination, from looking at the components, the only evidence of change over the last two repair sessions was a simple hard disk change, and that the other components had not been removed for checking or diagnostics (another indicator of A NICE, THOROUGH CHECK). So he said changing the motherboard might help, and of course I'd kill to make the laptop finally fully functional (this was already 1 year + after the original purchase. I had reverted back to using my DYING OLD LAPTOP WHICH WAS STILL BETTER THAN THE USELESS HP JUNK I HAD TO DEAL WITH)
So he replaced the motherboard and everything, but when rebooting and doing some technical stuff, he told me that a NEW ERROR HAD OCCURED, and that the diagnostics for the battery had failed. Yay. Pleased to say however, I never use my laptop unconnected to a power source so goodness, saving myself from even more horrors. Well I could make do with that right?...
And now the latest problem. Cache problems. I don't really know what that means but trying to surf the internet has been murder. 'Waiting/ trying to detect the cache' or some message like that always pops up at the bottom, SSL Connection errors, the script can't even load. Can't even connect sometimes. The screen resolution I don't even know how to describe e.t.c, e.t.c, x100. I don't want to say more, but it is UNFREAKING POSSIBLE TO USE THIS LAPTOP FOR ANY USEFUL PURPOSE.
Okay so my rant is nearly almost over. I just want to say this. I am sick and tired of travelling down from my busy schedule just to give my laptop for HP to change my hard disk so lamely like that. I am tired of trying to troubleshoot, call, find HP contacts (Probook 430 is not even recognized on the model detection page for goodness sake). For the record, I had a decent-ish experience with my previous laptop which was also HP, and generally during the 3 times I phoned in, the HP person attending to me was very accomodating, polite and sympathetic, and I cannot help but be impressed by it.
But honestly, I feel like demanding nothing less than a full refund for my $1200 because honestly, I have spent more time trying to repair my laptop than using it properly. For the record, I have never asked for a refund for anything in my entire life. This is the first time I really want to do that. I will never ever buy a HP laptop after this because this experience has been too traumatizing to describe.
HP, if you are reading this, please wake up and buck up your idea

Hi @gyx9 ,
I have sent you issue to be escalated and do check your private message when a HP employee reaches out to you.
Best,
Russ
I worked for HP.

Weirdest Problem I have ever had

Ok, so this is really weird and I can't figure it out. I have a WRT54GS wireless router. I have one computer directly connected to the router with ethernet cable, an Xbox 360 connected with ethernet cable, and then one computer that connects wirelessly. I also use my iPod Touch to connect wirelessly and I myself use it most frequently for internet when I am at home, while the other people in my house use the computer that's directly connected.
As far as security goes, I live in a rural area and the next closest house to me is about 300 yards, so I'm pretty laid back on it. I have been using MAC address filtering to only allow specified MAC addresses to connect to the network, these being my personal computer and my iPod. About two days ago, my iPod was unable to connect to the internet. It was still able to join the network no problem, but was not able to access anything that required an internet connection. All the other computers in the house had no problem connecting and worked fine.
Then yesterday, the computer that is directly connected to the router stopped connecting to the internet. I am able to connect to that computer with mine, and vice versa, but the other one has no internet connection whatsoever. I can still login in from that computer to change router settings if I like, so I know it's still connected to the router. I have not tried connecting at all with the 360, but I'm assuming it will not connect either. The only thing I am able to connect to the internet with is my personal computer, which connects wirelessly (it is strange to me that I can still connect with it, but not the other computer that is directly connected into the router).
My personal computer is the only computer on the network that uses a Static IP address, so I'm guessing since it can connect and nothing else can that my router is not renewing IP leases on any other devices in my house.
So my question is, what do I do? I have already tried resetting the router and updating firmware for it. I have tried renewing IP lease on the other devices, nothing seems to be working. I have even disabled all security on the router to make sure something wasn't going on there, but none of that has helped. If anyone has any ideas as to what's going on, or what's wrong, please let me know. I'm not a genius, but I'm pretty familiar with how the router works and have tried everything I can think of.
Oh yeah, I don't know who my ISP is. Like I said, I live in a rural area, so I actually have some form of satellite internet that gets transmitted from a radio tower via FM to a box on my roof. I have tried calling the company before only to find out they only installed the equipment. They gave me the number of the provider which I called. They told me they were just the provider for the area, but not actually providers and could not actually troubleshoot any problems I might be having. Long story short, the last time I called them was about 2 years ago, and I'm still not sure who I'm dealing with.
So please, if anyone can help, I would greatly appreciate it.

Try disabling MAC Address filtering and see if your X-Box and IPod can connect both at the same time...Also check if you can ping 4.2.2.2 on your wired desktop...Access your router set-up and go to status tab and look for Internet IP Address...You should have an Internet IP Address...
If you can ping 4.2.2.2 on your wired desktop try to ping yahoo.com and see if you get replies...If yes, you probably have internet access and you should disable all firewalls and adjust the browser settings(delete cookies, files, history, forms, passwords) etc...
If nothing works you should hard reset your router...
Press and hold the reset button for 30 seconds...Release the reset button...Unplug the power cable from your router, wait for 30 seconds and re-connect the power cable...Now re-configure your router...See if you can connect...

Bold 9650 is the WORST phone I have ever had!!! :-(

OK... I "upgraded" my phone to the Bold 9650 when it just came out earlier this year, wanting the latest and greatest. I have been an extremely loyal BlackBerry user for more than a decade. In fact, one BlackBerry I had a while back went a year-and-a-half without crashing, freezing, nor giving me any trouble whatsoever. Now, unfortunately, with my bold 9650, I'm lucky of I can go an HOUR-and-a-half without some sort of freeze or crash, and often the only way to get back on track is to pull the battery and restart. Several. Times. Each. Day. And I get REALLY tired of seeing the spinning icon showing me that BlackBery is doing something on its own, but I cannot do a thing with it. Can't move the thumbwheel. Can't enter any text. Can't even shut the phone off!!!
Am I alone, or are others out there experiencing the same problems? I'm about to abandon the Bold 9650 and get something else. What is a good replacedment for it?
Thank you.

OEMMaster wrote:
OK... I "upgraded" my phone to the Bold 9650 when it just came out earlier this year, wanting the latest and greatest. I have been an extremely loyal BlackBerry user for more than a decade. In fact, one BlackBerry I had a while back went a year-and-a-half without crashing, freezing, nor giving me any trouble whatsoever. Now, unfortunately, with my bold 9650, I'm lucky of I can go an HOUR-and-a-half without some sort of freeze or crash, and often the only way to get back on track is to pull the battery and restart. Several. Times. Each. Day. And I get REALLY tired of seeing the spinning icon showing me that BlackBery is doing something on its own, but I cannot do a thing with it. Can't move the thumbwheel. Can't enter any text. Can't even shut the phone off!!!
Am I alone, or are others out there experiencing the same problems? I'm about to abandon the Bold 9650 and get something else. What is a good replacedment for it?
Thank you.
Thanks to SuzyQ for your input. Hi OEMMaster, How much memory is on your device? It could be low memory causing your device to freeze. Please try cleaning the memory to free up some space and resources. If your memory cleaning feature is not turned, please use the steps below to enable this feature with helping to avoid low memory. I'm providing steps below for turning this feature along with a link to our website to the user manual and simulator supporting your device. If you have tried these suggestion and still have the issues, I could look into an option of offering you a certified like new replacement if you are under warranty. Please send me a private message with your information to be assisted further. I hope this helps.
To turn on the memory cleaning feature:
1. On the Home screen or in a folder, click the Options icon.
2. Click Security > Advanced Security Settings > Memory Cleaning.
3. Select the Enable check box.
4. Press the key > Save.

The worst service I have ever had with apple.

Ok, about a week ago my ipod mini started to show very obvious signs of hard drive failure. I now know this is very common with ipod minis. I took this ipod to the apple store in victoria gardens, and got an appoitment at the genius bar. I have never seen in my life such poor management. They tried to find every reason in the world to not replace my ipod with a new ipod. Not REFURBISHED new. I do not settle for refurbished parts. Now it states in they're warranty that I have three choices. 1 replace the ipod with a new one. 2 refund money. Or 3 get a refurbished ipod sent to my home. I of course wanted my money back because i don't want this problem to happen again. Refurbished parts are crap! My ipod is still under warranty and I demanded the money. Apple said we choose what option you get but no where does it say on they're warranty they choose. I argued with the store for almost 2 hours but they would not budge. I want to know if They should have given me my money back or is this a common issue with apple? All I know is that Next weekend I'm probly going to be potitioning outside apples door. And if this problem is not resolved I will never deal with apple again. I have also reported them to the better business bureau for inspection.
DELL Windows XP
DELL Windows XP

"Apple said we choose what option you get but no where does it say on they're warranty they choose".
No? This is from the warranty. I've highlighted in bold the 3 words you seem to have missed.
"If a defect arises and a valid claim is received by Apple within the Warranty Period, at its option, Apple will (1) repair the product at no charge, using new or refurbished replacement parts, (2) exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product, or (3) refund the purchase price of the product."

The worst company i have ever had to deal with.

on the 9th of may 2013 i tried to order bt infinity 2 with unlimited tv and unlimited phone calls,i tried to order online to be eligible for the £50 sainsburys voucher but when i went to place the order i kept getting an internal server error from the website.
i had to then ring bt up and explain about the error and this led to the order being placed over the phone.about a week later it dawned on me that i might not be eligible for the voucher so i rang bt to enquire where i stood with it,i was told that i wasnt eligible for the voucher and the only way was to cancel that order and place a new one online.this was done over the phone on the 22nd of may.i was told by the guy that cancelled the order i would have to wait 24 hours for the existing order to clear off bt,s system before i could place a new one.i waited until the 23rd of may and tried to place a new order online to no avail.
i got a message that read like this....as there is ongoing work at your exchange your new technology is being installed,no orders can be placed until this work is complete.
i rang bt and explained what happened and the girl said this was because the engineer from bt openreach was still booked to install my infinity2 on the 31,st of may which was the original orders installation date,until this was cleared off thier system i couldnt place a new order,she would personally speak to bt openreach and get it removed and i should be able to re-order online within the hour.
i tried to re-order an hour later with success.order in place,email confirming order with a ref number,in the email it says if you havent had a confirmation email or letter within 5 days of the 23rd then ring us with the ref number.
28th i ring bt with the ref number and i get told that no orders are on my account and no evidence of that ref number on my account,this could be due to an existing order still being on the system and until its removed you cant order anything from bt,by now im feeling a bit miffed as my sky is cancelled and my broadband is cancelled and time is running out.the girl now says she will go to order management and get whatever is on my account removed and it would happen within 24 hours (1.pm 28th may phonecall) and she would ring me backto place a new order and also she would get the order fast-tracked as its thier fault and it would speed the installation up within 3 days so im expecting a phonecall before 1pm on the 29th may,no phonecall so i leave it until 3.30 pm and ring bt,a lady answers and looks at the notes on my account,apologises for the girl not calling me back and says she will personally get it removed off my account within half an hour and promises to ring me back at 4.30pm to place a new order.5pm no phonecall so i rang again and the first thing say to the lady that answers is this is the last time i will ring bt ever,she apologised for whatever was wrong and hopes she can help,i explain everything that happened and she looks at the notes on my account,advises me that the item what was still on my account was down to be removed and should go off my account today(29th) and all i could do was wait for a phonecall to tell me it has been removed.
one word
laughable.
obviously bt dont want my £70 a month so it will be a phonecall to sky tomorrow to reinstate my tv and broadband.

If you do go with Sky don't forget to cancel the BT order or you might end up with them billing you for the install.

Trying to open a music file and I get the message "cannot open this song until the latest version is in use" (or words to that effect) - but we are using the latest version we have ever had, and the song was created using that version !!! Help !

Hi, hope someone can help me.
I created a music file in my current version of Garageband (2.0.2) but when I try to open the file I am told that I must get the current version of Garageband ?!
Anyone have any ideas why this is happening ?!
Thanks.
Paul

What have you done, directly before this problem happened? Have you installed any other software, upgraded software, restored your system from a backup?
The error message can occur, if you have two versions of GarageBand, and now your Dock icon links to the wrong version of the program. Search your Mac for other versions of GarageBand. If you find another installation, check if the version is newer, then use that to open your file.
Another reason may be, that your current GarageBand Application is corrupted. To check that, try to launch GarageBand from a different User account - if you do not have one, create a new account from the System Preferences > Users and Groups panel (this panel might have been called something else in 10.4.11, sorry, I am using 10.8.2 now).
If GarageBand also does not launch from this account, reinstall GarageBand from your installation Media and upgrade - a link to the upgrade is here: http://support.apple.com/kb/DL454
Regards
Léonie

HT4060 I HAVE AN IPAD MINI, It was purchased this time last year and has been the best thing I have ever had till now it will not charge!!!!

I have an ipad mini and its not charging

If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit

Ok, this is possibly the strangest problem I have ever had...

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