Hp software interface does not load after installing printer 6500A plus

I own a 6500A plus printer that is connected via wifi to my windows 8.1 laptop. At certain point in time the desktop icon stopped functioning, i.e double cliking it does not do anything. The same happens if i do that through start->programs->hp...
more info:
1. running HP Officejet 6500 E710n-z.exe from the install folder does nothing (also when running as admin)
2. installation of the software (the full package) completes with no errors
3. printer prints fine and scans throught the printer interface wihtout a problem
4. tried uninstall and reinstall 2-3 times, both as a wireless printer and USB printer, no errors during install
5. The hp print and scan doctor, finds no problem and at the end im able to run Test Scan and the interface opens and works fine.
6. i ran sfc /scannow it says it founds some problems it cant repair - dont know if it means anything
7. in the Devices and Printers screen i see the printer listed and i'm able to print a test page
dontknow what to do next

Hello Salmonela,
Welcome to the HP Support Forums!
That is a very well done post, very informative. Regarding the software interface not loading, I would like to suggest a means of uninstall and install that you may not have tried.
I would like you to use the Microsoft Fixit to uninstall. Then use the HP Printer Install Wizard to install the software again.
Let me know if this clears things up.
Happy Turkey Day!
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Similar Messages

User Interface does not load SRP527W

Hi,
Apologises if this question has been asked before.
We have a SRP527W router, and for some odd reason the web interface does not load.
The device has been reset to factory defaults countless number of times and sometimes I can get in but than once you save something you cant get back in.
I have completed the following steps
1. Tested via multiple browsers, (Firefox, Chrome & IE)
2. Reset router to factory defaults
3. Router can be pinged on 192.168.15.1
4. Installed Firefox extention to test with previous IE versions
5. When I managed to get into the router, I ran a restore with a backup config that worked
6. Telnet function is blocked but dont have the ssh details. (tried: admin admin, admin password, cisco cisco, cisco password)
7. add http://192.168.15.1 to the safe list
The odd thing is sometimes the web interface loads and sometimes i just get a blank page.
Any suggestions?

You are welcome
Now that you are able to login, either move or delete enough files to get at least 10 GB free, 15 would be better.
A tool to help with that is OmniDiskSweeper.
Allan

The webpage does not load after pressing enter or CTRL+ENTER. My OS is Windows 7 Ultimate

I have tried installing the older version Firefox 3.6. After entering the URL on address bar it does not load after pressing enter or CTRL+ENTER

This issue can be caused by an extension (AVG Safe Search can cause this) that isn't working properly.
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
* [[Troubleshooting extensions and themes]]
In Firefox 4 you can use one of these to start in <u>[[Safe mode]]</u>:
* Help > Restart with Add-ons Disabled
* Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)

10.2.8 Finder does not load after getting into OS X

I am pretty sure this happened to a lot of people, as I have read many many messages on this issue.
My computer is a Powerbook 867 with 128built in DDR and 512 added.
40Gb internal HDD and a 40GB firewire 3G ipod (the old 3G).
Here's the problem:
Last night just when I finishsed watching some divx on VLC running on 10.2.8, I quitted VLC using apple+Q, then closed the finder window i opened with apple+W. They both closed, but then the finder just did not respond (or have quitted). There isn't a little triangle below my finder icon on the dock. Everything else on the dock works perfectly fine. Desktop icons have disappeared.
Now I have restarted, nothing helps; went on apple discussion and found some "HELPFUL" solutions - deleting the finder preferences. First how was I suppose to delete it? ok... I installed a 10.2.3 on my ipod and boot it through there, also did a repair permission on my internal HDD. Finally deleted the com.apple.finder.plist.. So I booted up using my internal again. But still... finder DOES NOT LOAD after I got into my OS X.
Please if anyone can give me a solution to this problem!
P.S. the finder on my ipod is working fine. AND I do not want to reinstall OS X on my interal because I only did it last week after it went to service after a HDD fail (it has been replaced).
Powerbook 867Mhz 128+512MbDDR Mac OS X (10.2.x) 10.2.8

Check System Preferences - Accounts
Choose you account - login items: If iTunesHelper
shows up - remove it it will prevent re-installation.
It did not have iTunes in the list, just mail and iCal alarm. Deadlines and emails are vital in my home office.
Now that I think about it, adding Mail to the list was the only thing that I had changed to the computer when this happened, but I can't imagine how that would alter permission to install on the OS.
Eric
Note: I saw a G5 1.2 for $1,500 CAN. I was tempted.

My sound system does not work AFTER installing pc to tv wireless connection

my sound system does not work after installing hp pc to tv wireles device when I am using lap top for other purposes.

Hi,
You don’t install VS2010 on the client PC, then where did the Form Invoice not work? When you run it from another version of VS? Or when you run the application with application.exe?
Based on your description, one form works well, another form does not. I assume that two forms are in two different projects, then please check the .Net Framework used by the two projects. If they are different, you can use the
one used by the Form contact for Form Invoice.
Because this issue is a project issue, I recommend you to consult it on some application forum such as Windows Forms General forum for better support.
VS General Question forum mainly discusses
the usage of Visual Studio IDE such as
WPF & SL designer, Visual Studio Guidance Automation Toolkit, Developer Documentation and Help
System and Visual Studio Editor.
Thanks,
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.

Site does not load after some minutes of creation or after restart the server

Hello,
I have been asked to create a test enviroment identical to the production enviroment. So, what I did was:
Backed up the production web application's content database: Prod_WSS_ContentDB
Created new test servers (domain controller, sql server and sharepoint 2013 server) in a new, completely isolated, network environment, without any connection with the production environment (specifically Azure)
Created a new web application in test environment with a new content database.
Dismounted the new content database with powershell: Dismount-spcontentdatabase Test_WSS_Content
Copy the Prod_WSS_ContentDB database to the test sql server and restored it with Management Studio.
Mount the Prod_WSS_ContentDB databe to the web application with powershell:
Mount-spcontentdatabse Prod_WSS_ContentDB -WebApplication http://testsp/
Then, when I type http://testsp in the browser it redirects me to http://testsp/SitePages/Home.aspx
and the site loads exactly as the production environment.
But, after some minutes, or if I restart the Sharepoint Server, when I navigate to
http://sitesp I am redirected to http://testsp/SitePages/Home.aspx
as expected, but the site does not load, the browser just show a complety blank page.
The Central Administration site loads normally.
Trying to fix it I found that if I dismount the content database Prod_WSS_ContentDB, then mount the test database Test_WSS_Content,
then navigate to the site, dismount Test_WSS_Content and finally mount again Prod_WSS_ContentDB, the site loads normally, no blank page, but after some minutes or if I restart the same happens again.
For the error event I receice in event viewer it seems that the problem is related to database. I have not found a solution for this error... How can I solve this?
The error is:
Log Name: Application
Source: Microsoft-SharePoint Products-SharePoint Foundation
Date: 6/27/2014 2:44:22 PM
Event ID: 5586
Task Category: Database
Level: Error
Keywords:
User: UCETEST\spaccount
Computer: TESTSP01.ucetest.edu.do
Description:
Unknown SQL Exception -2146893055 occurred. Additional error information from SQL Server is included below.
A connection was successfully established with the server, but then an error occurred during the pre-login handshake. (provider: SSL Provider, error: 0 - The handle specified is invalid)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-SharePoint Products-SharePoint Foundation" Guid="{6FB7E0CD-52E7-47DD-997A-241563931FC2}" />
<EventID>5586</EventID>
<Version>15</Version>
<Level>2</Level>
<Task>3</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2014-06-27T14:44:22.743159500Z" />
<EventRecordID>4742</EventRecordID>
<Correlation />
<Execution ProcessID="1688" ThreadID="1692" />
<Channel>Application</Channel>
<Computer>TESTSP01.ucetest.edu.do</Computer>
<Security UserID="S-1-5-21-2552298216-324766354-3392103171-1108" />
</System>
<EventData>
<Data Name="int0">-2146893055</Data>
<Data Name="string1">A connection was successfully established with the server, but then an error occurred during the pre-login handshake. (provider: SSL Provider, error: 0 - The handle specified is invalid)</Data>
</EventData>
</Event>
Melvintt
MCTS, Windows Server 2008 R2: Network Infrastructure
MCTS, Windows Server 2008 R2: Active Directory, Configuring

Hi,
According to your post, my understanding is that Site does not load after some minutes of creation or after restart the server.
Please make sure you create a test environment for existing production site correctly.
Here are some great articles for your reference:
Moving content between SharePoint environments
Copy SharePoint production data to a test environment
Build a SharePoint 2010 Test/Development Farm
Best Regards,
Linda Li
Linda Li
TechNet Community Support
Hello Linda Li,
I follwed that steps to create my test enviroment... and I have recreated it some times using that same steps, but the problem persits. After some minutes or after I restart the SharePoint server the site does not load.
Melvintt
MCTS, Windows Server 2008 R2: Network Infrastructure
MCTS, Windows Server 2008 R2: Active Directory, Configuring

PE 9 will not load after installing Elements 10

Installed Elements 10 on Vista 64-bit. Did not uninstall Elements 9. Now PE 9 will not load; get window Adobe Premiere Elements.exe - No Disk. There is no disk in the drive. Please insert a disk into drive\Harddisk2\DR2. Tried disk 2 of 3 from package, nothing happens.

Tried twice, PE9 still locked up both times - I think the intent is to have me try PE10, because that did work!!!
From: Steve Grisetti
Sent: Monday, January 02, 2012 7:09 PM
To: cptiger
Subject: PE 9 will not load after installing Elements 10
Re: PE 9 will not load after installing Elements 10
created by Steve Grisetti in Premiere Elements - View the full discussion

Fastdial does not work after installing version 7.0.1

Fastdial does not work after installing version 7.0.1

'''this will fix your problem with FF 7.01 '''
'''http://dl.dropbox.com/u/10199236/fast_dial-3.5.1-fx-modified.xpi '''
'''''This link will fix Fast Dial for Firefox 8.0.1'''''
'''http://dl-web.dropbox.com/u/12466346/speedfox.org/addons/fast_dial-3.5b1fixed2-fx.xpi '''

Mp600r does not work after installing mavericks 10.9 what do I do now ?

Canon Mp 600r does not work after installing Mavericks 10.9 What do I do now ?

This thread should help:
https://discussions.apple.com/message/19407500#19407500?ac_cid=tw123456#19407500

Hp scanner software does not open after installing 10.4.8

Your help, please...since installing OS 10.4.8 my HP scanner software (5370c) does not open. It appears to begin opening and the icon appears briefly on the Dock, but does not stay there.
Also, the keyboard does not light up in low-light conditions as it did previously. Yes, I have the box checked in the keyboard section of system preferences. (It is a brand new keyboard, recently replaced, but the lighting worked under OS 10.3.9.
Any ideas?
Thanks for your help,
Dean

yes, it seems to almost complete the installation and then tells me that I do not have the right permissions.

Chromium does not (load image & install extension)

Chromium does not (load image on Google plus & install extension)
Also it does not load images on some sites such as chrome web store.
I had this problem after I upgrade to chromium 14.0.835.186-1 64-bit
I am sure of that, I select this "Preferences -> Under the Hood -> Content Settings -> Show all images (recommended)"
When I want to install any extension. it will not install.
This message appears:
==
This webpage is not available
Chromium could not load the webpage because clients2.googleusercontent.com took too long to respond. The website may be down, or you may be experiencing issues with your Internet connection.
==
I removed the package and deleted all configurations and caches.then install it but that did not fix it.
I tried it on Firefox. it is working well.
I don't know if this is a bug with chromium or there is something wrong in my configuration.

it is working now.
maybe there was a lag from the server.
Thank you.
Last edited by G_P (2011-09-29 14:29:53)

Wrt54g v8 web interface does not load properly

Hi,
There is a similar thread concerning the v6 web interface, where the background loads, but no text and no links. I also see some data in my case, using a v8 router.
I do not want to start with a firmware upgrade since I am not sure which version I have, since the interface does not work. The v6 problem seemed to be related to Zone Alarm, but I am not using that. I tried shutting down my firewall - didn't help.
I am using Vista SP1, tried IE7 and Firefox.
One thing I did notice was that during router config using the supplied tool there was an error about failing to load a language pack. I wonder if there is anything I can do about that. The original plan was to use the web UI to investigate, but as I said, the web UI won't load properly.
Thanks

Insert the CD for the router setup .... do not run the Setup ,,,,,
Right click & explorer ... it shows folder for language .... open it ... & choose the sorrect language ...

Game does not start after installing on mac pro

Game does not start after new install on mac pro ?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

Iphoto does not work after instaling yosemite

I installed Yosemite, everything works fine, but iphoto keeps on crashing en does not load my photo's.

As a test launch iPhoto with the Option key held down and create a new, test library. Import some photos and test to see if the same problem persists. Does it?

Add-in does not load on Excel 2013 Professional Plus

I have Excel 2013 Professional Plus 32-bit running on Windows 7 (64 bit). I ran the Power Query 32 bit installer fine, but Excel now gives this error when starting up:
System.IO.FileNotFoundException: Could not load file or assembly 'System.Web.Routing, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The system cannot find the file specified.File name: 'System.Web.Routing, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35'
I pressed Continue and then checked File > Options > Add-ins > COM Add-Ins and "Microsoft Power Query for Excel" is listed and checked on there, but Power Query's interface does not appear in the Ribbon.
Restarting the computer, restarting Excel, and toggling the COM Add-In have not helped.
This is happening on three computers that we have tested it on. All computers are new within the past few months and so there should not be any incompatibilities.
This was installed using the installer at
http://office.microsoft.com/en-us/excel/download-microsoft-power-query-for-excel-FX104018616.aspx

Resolved! As Curt suggests, I installed .NET 4.0 Full and then Power Query started working.
The Power Query 64 bit installer warns that .NET Full is required instead of .NET Client (the 32 bit installer did not):
.NET 4.0 Full is at
http://www.microsoft.com/en-us/download/details.aspx?id=17851
Some information on the difference between .NET Client Profile and the full .NET Framework is in the details of the .NET Client Profile download page:
"The Microsoft .NET Framework 4 Client Profile provides a subset of features from the .NET Framework 4. The Client Profile is designed to run client applications and to enable the fastest possible deployment for Windows Presentation Foundation (WPF)
and Windows Forms technology. Application developers who require features that are not included in the Client Profile should target the full
.NET Framework 4 instead of the Client Profile."
Curt- add in the link to the .NET 4.0 Full installer and I'll mark your post as the answer.

Hp software interface does not load after installing printer 6500A plus

Similar Messages

Maybe you are looking for