HP Touch to Pair Mouse

Hello,
I don't know if anyone can help me, but I brought an HP Touch to Pair Mouse (H4R81AA) the other day along with an HP Split x2 (13-f010dx) laptop. I setup everything with the mouse and laptop, and it was working at first, but then it stopped. I get an error saying something about "driver not supported". Is this mouse supported for this laptop/windows 8.1 or do I need to purchase a new mouse?

Hi SouthernGirl98,
I understand your wireless mouse is not staying connected to your computer. It sounds like you need an updated driver. See, HP Split 13-f010dx x2 PC Drivers, specifically the section "Driver - Keyboard, Mouse and Input Devices". Press the download button to the right. Hopefully this solves your issue. Have a great day.
Ryan1216
I work on behalf of HP
The advice and opinions given here are my own and not those of HP

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For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
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Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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