Hp6500 can't scan from control panel with mavericks

I've not found any guidance that says this should not work when the full HP Inkjet software package is installed.  I've located, with some difficulty, the 'full' software distribution at HP-Inkjet-SW-OSX-Mavericks_v12.34.44.dmg.  I can find no general directory or listing for this software, I just found it through blind luck.  Is there such a listing of the latest full package?   I have 10.9.3 on an 8G Ram macbook pro.  I have completely removed the driver for my e709a Ethernet attached printer and reinstalled it, and then installed this full distribution as well.  When I run HP Utility, the 'all settings' button is greyed out, and I can see no way to enable the scan button on the printer's control panel.  Is this supposed to work?  if so, how?  If not, is it going to be fixed one day by HP, or do I just give this printer away and buy a different one?  If so, which HP officejet printers support scanning from the printer control panel?  thank you.  

Hi,
The drivers above are intended for the HP Officejet 6500A (E710) and not for your printer, therefore it cannot locate it.
Scanning from the front panel is not supported for your printer on Mavericks, scanning can only be done via Apple's software as a full feature software is not available for the operating system.
You may scan using Image Capture or Preview as listed below:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03967506&tmp_task=useCategory&cc=us&dlc=en&lc=e...
Newer models as the HP Officejet 6700, Officejet Pro 8610 as example, as well as any current HP Inkjet printer with a Full Feature Software for Mavericks will allow scannig from the front panel.
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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