HP6520 scan output problem

My scans are cut in half. Only one side of a letter-size document is showing up in the scan output. I've had this issue before and got chat help to fix it but can't find a way to reach that help again. Anyone else have this problem and know how to fix it or to get through this terrible "Support" system?

Hello MargaretSL,
Welcome to the HP Forums.
I see that you are having some scan quality issues with only half of the image showing up.
Does this happen when you do a regular copy or is it only when scanning to the computer?
One step that you can try is to please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
So I can better assist you, please respond with which Operating System you are running:
Which Windows Operating System am I running?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Please write me back when you have time and I will be happy to investigate into the issue further.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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Scan output problem

Our printer is the HP deskjet ink advantage 2060. Everytime I scan a document or a picture or whatever, there are yellow lines that appear on the scanned document. Sometimes it's not just lines but rather a yellow fill. Does somebody knows what is the main problem. I personally suspect that it is already a hardware problem. I include here a sample non HD copy

Dear jayjay10,
Please follow the steps of this document:
http://support.hp.com/us-en/product/HP-Deskjet-Ink-Advantage-2060-All-in-One-Printer-series---K1/415...
I hope you find it helpful.
Greetings.
* I am not an employee of HP, my work is voluntary.
If this answer was helpful and clarify or resolve your problem, please mark the issue as resolved and click my star next to give a kudo as thanks.
I am not an employee of HP, my work is voluntary. If this answer has been helpful and clarifies or solves your problem, please click the button
and click on the icon if you want acknowledge the assistance.

How do I direct my HP 5510 e-all-in-one scan output to an Android tablet

How do I direct my HP 5510 e-all-in-one-printer scan output to an Android tablet? My printer is connected to my wireless network. During the printer setup I was able to identify both my desktop and laptop computers as "scan to" computers and they both appear as destinations on the printer display. I have been able to direct the printer scans to these two computers without problems. But I have not been able to find a way to direct the scan output to my Android tablet (Android Honeycomb 3.2.1). I have downloaded and use HP ePrint Home and Biz app and can print from the tablet. This app does not appear to offer a way to direct the printer scan output to be sent to the tablet. Any suggestions???
This question was solved.
View Solution.

Hi,
Currently, HP does not provide any scanning solution for Android OS.
Scanning from the front panel will allow you to scan to a computer only, and not to any mobile OS.
I would suggest you to search the Android Market for any 3rd party scan application, as the HP ePrint Home & Biz app currently provide scan capabilities for Apple iOS and Nokia Symbian as you may find listed below:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02532765&cc=us&dlc=en&lc=en&product=5063582&tmp...
Hope it helps,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

The scan output is a file with lines

The scan output is always a file with vertical lines. Whatever I try the printer, with wireless or USB connection, as well as scanning with HP scan or the App scan from Windows 8.1. The result is the same, ie, fuzzy lines.
Note: as a previous post suggested, I also open the lid and clean the glass.
I´m enclosing the output file:

Hi @TRuivo
I am sorry to see your scan output looks like a muddy rainbow I would be happy to do my best to help you with this!
Do you have the printer connected directly to a wall outlet or is it in a surge protector or power bar? Even if you have been using a surge protector/power bar all this time and you feel it is not the cause, please connect it to a wall outlet just so we can eliminate the power source as the root cause. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector
In this document you will see, ISSUE: Problems or issues may arise when an HP LaserJet series printer is connected to an uninterruptible power supply (UPS), a power strip, or a surge protector
^ This is not limited to Laserjet printers.
Let's perform a hard reset. To do so, leave the printer on and unplug the power cable for 1 minute. While it is unplugged, hold down the power button on the printer for 10-15 seconds to release any built up power, then after the minute has passed, plug the printer back in.
Also, please download the latest firmware version to ensure your printer is up to date; DJ2540_188.exe
I hope one of these recommendations helps to resolve the issue!
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Scan output black

Installed OS X 10.9.2. Ever since have problems with Scan output of my Photosmat eStn C510. The scanned pages on the HP software tool look fine. When saving them to a file they come out black with some white lines. The alternative using Mac software does not work great...the HP software is more user friendly. Thxs

Hi,
Sorry you are gettign issues while saving your scans. What you seeing is a known issue with Mavericks and scanning. Until a complete resolution can be developed, using Image Capture will be the best work around.

Macbook mini DVI to DVI output problems

hi
I've been using a samsung syncmaster 22" with my macbook for about a year now with no problems using the mini DVI to DVI connection
then earlier this week i used a different DVI cable to plug my playstation 3 into the screen, when i plugged the computer DVI cable back into the screen lots of red/pink pixels have taken over the screen and when the desk is nudged red lines flash up
i thought it might be either the DVI cable or the mini DVI to DVI adapter and replaced both to no avail, i have also tested all the cables on other screens/with other computers, and tested the screen with my playstation. Screen and cables all work fine so i think it must be some kind of output problem, but cant work out what it could be seeing as nothing would have happened to the port on the actual computer whilst changing connections on the samsung screen
sorry for the long winded post, really wanna know what the problem is here

Hi cbeth,
welcome to macbook forum.
For your friend macbook, try to press F7 back and forth to switch between mirror and expanded mode.
Try to update your macbook hardware firmware and software using software updater and repair permission after that...application/utilities/disk utility/repair permission.
Also reset your PRAM and PMU.
Open your friend system preference / display and try to compare and set yours similar to hers, including resolution, color depth, refresh rate.
Good Luck.

HP LaserJet Pro M1217nfw Multifunction Printer scaner driver problem in windows 7

I have a HP LaserJet Pro M1217nfw Multifunction Printer. Printer is ok but Scaner has problem in Windows 7 scaner driver is deleted when i try to scan it show the error " Scaner not communicate " I have to reinstall driver after few minitus again same problem . Pls advise me what is the best solution for that

Hi KrunalPatel,
I'll paste a link to a troubleshooting document below - from what I've read, it has the best chance at fixing your scanner errors, as it has the most steps to try
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02917811
Please let me know how it goes
*** If my reply was helpful, please click on the "Kudos Thumbs-Up" on the right, as a way to say "Thanks!".
If this reply also fixed your issue - please click the "Accept as Solution" button, so that others can find the same answer. ***

Mac mini audio output problems

This is similar to a problem that appeared before, but with a different twist.
On 4 July all was well. On 5 July I switched on and there was no "chord" from the Mac. When I collected my mail - no sound from my speakers (which are part of my screen). Logged on to a couple of sites - no sound.
The System Profiler, under the "Audio (Built In)" category, says: "No Built-in Audio." I know that's wrong because it's always worked before and when I plug my headset in it works fine.
When I go to the Sound preferences panel in System Preferences, it finds the headset but if I unplug that it finds nothing.
I tried running the hardware test (by putting in the OS X install disc and holding D during startup.) It couldn't find a problem.
So, as far as I can see, audio output is fine for the USB headset output but not for the others. Is there a simple fix? The nearest Apple store is about 200 miles away and I don't fancy the idea of posting the Mac off.
(And I think it's still under warranty for a couple more weeks.)
Mac mini Mac OS X (10.4.10)

hello mini users with the "no audio output" problem
it seems that there are faulty output jacks in the macbook and the mac mini
there are two things you can try:
i tried everything and began thinking about what new software i had installed. it was "macam" which enables you to use older webcams on OSX. i needed that to use my webcam on skype.
macam installs a file called "macam.component"
if you have the same, do this - take that file out of:
(your hard drive)/library/quicktime - macam.component
and just put it on your desktop
restart, then in your sound pref's choose your audio output (if doesn't work restart again)
the first time i took it out, i had my sound back instantly, another time i had to choose audio output in sound prefs. you kind of have to try different things. after you get your sound back, you can put back "macam.component" to use your webcam.
it seems macam causes the problem, the two can not work at the same time.
the second thing: if you dont have "maccam" try plugging and unplugging output jack a few times and restarting until you have sound.
the problem still could be with the OSX 10.4.10 update / quicktime...or maybe even a hardware problem like others with macbooks were saying (with the red light), not sure.
people with macbooks and who have the red light on, say to use a paperclip to turn off the switch inside.
my mini does not have a red light on. i tried using a paperclip but it doesnt work.
hope this helps, beleive me i feel your pain!!!!
what good is a computer without sound?
extremely annoying problem that i hope apple looks into and fixes
-andrew

Delimited output problem at the time of writing in to text file

Hi ,
I am using matrix stayle design for my reports when i am generating reports in delimited format i am getting Delimited output problem(DR.Watson ERROR) at the time of writing in to textfile.

Hi,
Try with new desformat delimiteddata which is available with Report 6i patch 11.
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Multiple String to search on the "Scan Output: Abnormal String" item

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Just put a comma between the strings. If your strings contain spaces you need to put quotes around it. see below.
"Not connected","Login failed","File not found","The system cannot find the file specified","Access is denied","Unknown host","Invalid command"

Premiere Elements 12 output problem

I am having problems outputting my project. Different errors messages. One says transcoding error. Another time it says export error. Other times it crashes. And then the program won't even open.
Any suggestions?
bwatson9

Steve,
First, thank you for your prompt response. This is the first time I have used Premiere Elements 12. I don't seem to have a manual for the software.
The product was bought with my new computer. I am using windows 8.1 (64-bit) with Intel Core i7-4770 CPU @ 3.40GHz. I have 12 GB of installed RAM. I have 1TB hard drive of which this is the first project I done.
I have checked to make sure that I am getting all Windows and Microsoft Updates. I even manually went to Windows Update and installed the optional updates.
The project is a 20 min. video using mostly photos and 2 small video clips. The project is saved in its own folder.
When I go to the timeline in Expert view I do see an orange-yellow line above the timeline. It runs the whole length of the project.
I understand from reading the FAQ's that each photo cannot be larger than 1000 x 750 pixels. I will check that and reduce their size. Is there anything else that I need to do?
Where can I find a manual?
Thanks,
bwatson9
Date: Sun, 23 Mar 2014 06:31:03 -0700
From: [email protected]
To: [email protected]
Subject: Premiere Elements 12 output problem
    Re: Premiere Elements 12 output problem
    created by Steve Grisetti in Premiere Elements - View the full discussion
A lot depends on a lot.
What operating system are you using? What processor do you have and how much RAM and how much free space is on your hard drive?
How long is your project? What model of camcorder is your video coming from and what format and resolution is it?
Have you ensured that your project file is saved to its own folder, with no other project files in this folder?
When you add your video to your timeline in Expert view, do you see a yellow-orange line above the clips, along the top of the timeline? This indicates a mismatch between project settings and video specs.
If you are on a Windows computer, have you set up your computer to get both Windows and Microsoft Updates -- and have you manually gone to Windows Update and ensured you have even the optional updates that don't install automatically?
When did you last run Disk Cleanup and Disk Defragmenter?
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Photosmart 5500 scan output corrupt

All scan output looks like this

Hello @zoot661 , Welcome to the forums!
I hope to help you out with the vertical lines you are seeing in your scanned images! Please click the link below and try all of the steps in order to get started troubleshooting this issue.
HP Photosmart 5510, 6510, and 7510 e-All-in-One Printer Series - Vertical Bands, Lines, or Streaks i...
If the troubleshooting does not help at all, I would lastly suggest contacting HP's technical support to review your printer options with you.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Graphic output problems in most programs - triangles ...

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Hi Friends,
I am getting print output problem in ECC6.
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Bharat.
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Hi guys,
I am new to Java and I am having trouble compiling this program via which I can calculate the number of months to pay off a loan.
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import javax.swing.JOptionPane;
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public static void main(String[] args)
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A: J Option Pane Output Problem

Use code tags to post codes -- [code]CODE[/code] will display asCODEOr click the CODE button and paste your code between the {code} tags that appear.
You are passing 3 parameters -- a null, a String and an int -- to the JOptionPane#showMessageDialog method. In the [_API_|http://java.sun.com/javase/6/docs/api/javax/swing/JOptionPane.html], do you find a variant of this method that accepts these three parameters?
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HP6520 scan output problem

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