HPLaserjet P1102w cant instal Mac wireless

Question

Hi cant seem to make the wireless connection between my Imac and the wireless printer
- this is when it goes wrong > I have followed few a steps in systemprefs nbut when I click in the menu "HP laserJet Professional Utility on "HTML-config" the HP screen does not pop up .
What perhaps essential thing do I miss?
Thanks,
Jan

Answer 1

Hi @Janvdwk, 
I understand that the HTML config won't open. I can help you with this.
Depending on which Mac version you are running, I will provide you with the steps to resolve this issue.
If you are using another operating system other then 10.9 or 10.8, please let me know.
10.9 Steps:
Make sure Safari is set as the default browser. (sometimes the EWS won't open if it isn't set as the default)
Open Safari, across the top select the Safari menu, select Preferences, General, set as default.
Here is a Youtube video of the Laserjet P1102w wireless installation on Maverick.
Laserjet P1102w.
You may follow the steps instead of watching the video.
I would reset the printer first.
Turn the printer off, hold down the wireless button and cancel (x button) while turning the printer back on and don't release the two buttons until the printer stops making noise.
Print out a configuration report and make sure the SSID and IP address are cleared.
Printing a Configuration Page. Select Method two.
Delete the Laserjet P1102w from the Printers and Scanners window.
Connect the USB cable from the printer to the computer.
Turn the printer on, connect the USB cable and run the Apple Updates.
Check the driver name that is installed for the printer. Make sure it just lists the full name of the printer.
Click the Apple menu and then click System Preferences. Click Printers & Scanners, highlight the printer name on the left side and on the right side of the screen should show the name.
From the Printers and Scanners window, highlight the Laserjet on the left side of the window.
Then click on Open Print Queue, click on Settings, click on Utility, click on Open Printer Utility, then click on the HTML Config button.
The Embedded Web Server for the printer will open.
Click on the Networking tab, select Wireless on the left side.
Fill out the information for your network. Make sure infrastructure is selected. Status: make sure you select Enabled.
Apply the settings.
Then go back to Apple, System Preferences, Printers and Scanners and click the + sign to add the Laserjet Bonjour printer. (it might take a couple of minutes to appear)
Make sure you are adding the Laserjet P1102w driver beside Use. You might have to click on the drop down to select it.
Delete the USB printer from the list from the Printers and Scanners window.
Disconnect the USB cable and test the printer.
Test the printer now.
10.8 Steps:
Make sure Safari is set as the default browser. (sometimes the EWS won't open if it isn't set as the default)
Open Safari, across the top select the Safari menu, select Preferences, General, set as default.
I would reset the printer first.
Turn the printer off, hold down the wireless button and cancel (x button) while turning the printer back on and don't release the two buttons until the printer stops making noise.
Print out a configuration report and make sure the SSID and IP address are cleared.
Printing a Configuration Page. Select Method two.
Connect the printer to the Mac by the USB cable.
Run the Apple Updates.
Check the driver name that is installed for the printer. Make sure it just lists the full name of the printer.
Click the Apple menu and then click System Preferences. Click Printers & Scanners, highlight the printer name on the left side and on the right side of the screen should show the name.
Close out all applications. You can access the HTML from this location or try again from printers and scanners.
On the Apple menu bar, click Go, computer, Mac Harddrive, Library, Printers, HP, Laserjet, P1100_P1560_P1600Series, open HTML config.
Go to the Network tab, select Wireless on the left side, select infrastructure, select network name, select the double
arrow button to move the network name over to the left side, fill in passwords, apply.
You should get a solid blue wireless light in about 1 minute.
Then go to the Apple, System Preferences, Printers and Scanners, highlight the P1102w and click the minus at bottom left corner to delete it, (USB driver) then disconnect the USB cable, click the plus sign in bottom left corner and highlight the P1102w Bonjour printer, beside Use: make sure it shows the proper printer name. You might have to click on the drop down to select your printer.
Test the printer.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
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Gemini02
I work on behalf of HP