HRMS sign on page issue with PIA

Question

Hi all.
I've installed Peoplesoft 9.1, PT8.52 (Oracle 11G 64 bit database) on windows 2008 server 64bit and an HRMS DEMO DB on a Virtual machine PSDEMOVM.
I also installed Oracle 11G client 32, and configured a PS client workstation on another virtual machine PSDEMOWS
I did all the steps and now, from the server machine, I entered PSADMIN and created a domain following all the configuration steps.
I installed PIA also, user PTWEBSERVER/PTWEBSERVER.
website: ps
Auth_Token_Domain: companyname.com
I am not able to access the application.
PTWEBSERVER exists in the database and has the same 'encrypted' password as in 'configuration.properties' file.
No errors found in both appserv and webserv logs.
The login page http://psdemovm.[companyname].com:7180/psp/ps/?cmd=login&languageCd=ENG gives me the 'Internet explorer cannot display the webpage' error message.
I tried using: http://psdemovm:7180/ps/signon.html it shows an error message 'Your URL should contain .companyname.com' and redirects me to the URL mentioned above and with the same error message.
One more thing, I am able to access WebLogic Console page using http://psdemovm:7180/console.
What am I doing wrong? what should I check?
Best Regards and Thx,
Bechara

Answer 1

Hakan Biroglu wrote:
This is probably due to your proxy setting in your browser or the hosts file reference.
http://psdemovm.[companyname].com:7180/psp/ps/?cmd=login&languageCd=ENG should have worked.
http://psdemovm:7180/ps/signon.html will not work, since you supplied an authentication domain.
Make sure that your host file reflect your servername and ipaddress, something like:
10.10.10.110 psdemovm.companyname.com
And try disable your proxy settings or adding an exception to avoid the url's starting with psdemovm.companyname.com
>This is probably due to your proxy setting in your browser or the hosts file reference.
http://psdemovm.[companyname].com:7180/psp/ps/?cmd=login&languageCd=ENG should have worked.
http://psdemovm:7180/ps/signon.html will not work, since you supplied an authentication domain.
Make sure that your host file reflect your servername and ipaddress, something like:
10.10.10.110 psdemovm.companyname.com
And try disable your proxy settings or adding an exception to avoid the url's starting with psdemovm.companyname.com
Hi.
Thank you for your reply.
It worked when trying to access using 'localhost' not the name of the machine.
But it showed me the following error:
'CHECK APPSERVER LOGS. THE SITE BOOTED WITH INTERNAL DEFAULT SETTINGS, BECAUSE OF:
bea.jolt.ApplicationException: TPESVCFAIL - application level service failure.'
They say this error might be related to the PTWEBSERVER user, but nothing found yet.
And It didn't work when trying to access it from a different PC on the network using the machine name.
Update
I checked the following:
select * from PSCLASSDEFN where CLASSID = ‘PTPT1500′
select * from PSAUTHSIGNON where CLASSID = ‘PTPT1500′
select * from PSROLEDEFN where ROLENAME = ‘PeopleTools Web Server’
select * from PSROLECLASS where ROLENAME = ‘PeopleTools Web Server’
select * from PSOPRDEFN where OPRID = ‘PTWEBSERVER’
select * from PSROLEUSER where ROLEUSER = ‘PTWEBSERVER’
And results are positive.
Each time I access the sign on page, while showing me that same error, the appserver log file inserts the following error:
PSAPPSRV.856 (609) [10/31/12 14:36:32 GetCertificate](3) PeopleSoft ID and Password authentication failed. Invalid password for user PTWEBSERVER@psdemovm.
PSAPPSRV.856 (609) [10/31/12 14:36:32 GetCertificate](1) (NET.502): PTWEBSERVER@psdemovm is an Invalid User ID, or you typed the wrong password. User ID and Password are required and case-sensitive. Make sure you're typing in the correct upper and lower case.
PSAPPSRV.856 (609) [10/31/12 14:36:32 GetCertificate](1) (NET.346): Failed to execute GetCertificate request
PSAPPSRV.856 (610) [10/31/12 14:36:32 GetCertificate](3) PeopleSoft ID and Password authentication failed. Invalid password for user PTWEBSERVER@PSDEMOVM.
PSAPPSRV.856 (610) [10/31/12 14:36:32 GetCertificate](1) (NET.502): PTWEBSERVER@PSDEMOVM is an Invalid User ID, or you typed the wrong password. User ID and Password are required and case-sensitive. Make sure you're typing in the correct upper and lower case.
PSAPPSRV.856 (610) [10/31/12 14:36:32 GetCertificate](1) (NET.346): Failed to execute GetCertificate request
Any suggestions?
Thanks.
Edited by: Bechara D on Oct 31, 2012 2:39 PM