HT1206 How do I find out an OLD password from 2006-2008. I have 3,000 pieces of music purchased from iTunes during those years that cannot be authorized because I cannot remember the password from that era. What can I do?

How do I find out an OLD password from 2006-2008. I have 3,000 pieces of music purchased from iTunes during those years that cannot be authorized because I cannot remember the password from that era. What can I do?

If you can't remember your password or security answers and don't have access to the email address (you didn't have a rescue email address on the account ?) then you can try contacting Support in your country and seeing if you can get the password reset and access to the account : http://support.apple.com/kb/HT5699 (they should also be able to reset the security questions)
If you can then update the primary email address on the account to be an address that you have access to.

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I cant tranfer music from an old account because i dont remember the password and i dont work there anymore so i cant recieve the email to get the password.

i cant tranfer music from an old account because i dont remember the password and i dont work there anymore so i cant recieve the email to get the password.

Hi, Carmen.
Thank you for visiting Apple Support Communities.
If you need to reset you security questions, do not know the answers and no longer have access to that email account, see the last sentence under Note in step 5.
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need tocontact iTunes Store support in order to do so.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Cheers,
Jason H.

HT5925 I have an iCloud email on my iPhone that is now old as hacked and unused. I can't access anything as it asks for that account info and I don't remember the password etc. How do I delete it and replace it with my new iPad email? ! Help..

I have an iCloud email and Yahoo email on my iPhone that is now old as hacked and unused. I can't access anything as it asks for that account info and I don't remember the password etc. How do I delete and replace it with my new iPad email? ! Help..

Welcome to the Apple community.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.

Hello every body .. my ipad blocked with icloud and i dont remember the email or even birthday i've wrote I just remember the security question ... what can i do in this case to restor my email working ?? thx

hello every body .. my ipad blocked with icloud and i dont remember the email or even birthday i've wrote I just remember the security questions ... what can i do in this case to restor my email back ?? thx

Do you mean that the iPad is on the activation screen ? If it is then does it not show the first letter of your email address and the provider e.g. similar to :
If that is what you are seeing then you don't remember any email account that you had starting with that letter with that provider ? If not then do you know if you have any of the account's downloads in your computer's iTunes library : Recovering a forgotten iTunes Store account name ?
Or see if you can find it via http://appleid.apple.com : Apple ID: How to find your Apple ID
If you cant remember or find your id then you won't be able to use your iPad

I tried downloading iTunes to my computer. It gives me an error where it says can not find iTunes Helper. I uninstalled all iTunes, restarted my computer, and then tried again. I keep getting the same error everyime. What can I do?

I tried downloading iTunes to my computer. It gives me an error where it says can not find iTunes Helper. I uninstalled all iTunes, restarted my computer, and then tried again. I keep getting the same error everyime. What can I do?

Apple Application Support was not found. Apple Application Support is required to run iTunes. Please uninstall iTunes, then install iTunes again. Error 2 (Windows error 2).
Many thanks. That issue will be causing the iTuneshelper error message too.
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version). If the following link takes you to the WinRAR home page rather than the WinRAR downloads page, click the Downloads header in the box at the left of the WinRAR home page to see the trial version downloads:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, see if iTunes will launch without the error now.
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

HT5444 I would like to use a copy of Mountain Lion for development, but the store tells me I cannot download it because my MacBook 4,1 is not compatible! What can I do to download it?

I would like to use a copy of Mountain Lion for development, but the store tells me I cannot download it because my MacBook 4,1 is not compatible! What can I do to download it?
I have paid for it and all...

You can't do anything. See:
OS X Mountain Lion - System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
Your computer does not meet the requirements to run Mountain Lion.
Upgrading to Lion
If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.

My phone is stating that it cannot back up because there is not enough iCloud storage available. What can I delete to create more space?

My phone is stating that it cannot back up because there is not enough iCloud storage available. What can I delete or do to make more storage?

Welcome to the Apple Community.
You can see what your iCloud storage is used for and delete any unwanted content at settings > iCloud > backup & storage > manage......

I just purchased to songs to put on my child's Leappad 2 MP3 player and I can see the songs under my music files but cannot save them because they were not downloaded as a MP3 file What can I do?

I just purchased two songs to put on my child's Leappad 2 MP3 player and I can see the songs under my music files but cannot save them because they were not downloaded as a MP3 file What can I do?

iTunes: How to convert a song to a different file format

How do i find out which version of mac os x i have on my iMac

How do i find out which version of mac os x i have on my imac?

Click on the Apple Icon. top left of the screen, click on About this Mac...

HT4623 I have photos on my iphone 4 which i uploaded from my computer and now i cannot delete them. when i select them the delete icon becomes inactive. what can i do to delete these photos?

I have photos on my iphone 4 which i uploaded onto my photo stream from my computer and now i cannot delete them from the phone and I cannot see them when I open the device via the computer. when i select them the delete icon becomes inactive. what can i do to delete these photos?

Hello Tings24,
We've an article that provides the steps necessary to delete photos from your Photo Stream.
iCloud: How to delete photos from My Photo Stream
http://support.apple.com/kb/HT5125
Cheers,
Allen

I locked up my old phone because i couldnt remember the password. It says "connect to itunes".. is there anyway to unlock the phone?

i locked My old phone trying the password too many times. I remember the password now, but it wont let me enter it anymore. is there anyway to fix this? or should i just throw the phone away?

Connect to iTunes. Restore the phone as new to remove the passcode. Then you can restore to your latest backup to get your content back.

I can't remember the code for guided access what can i do

help pls

Hello yaniyilmaz,
You can reset your iPhone to exit Guided Access when you do not remember the passcode
Resetting your device
You can reset it by pressing and holding both the Sleep/Wake and Home buttons for at least ten seconds, until the Apple logo appears.
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Thank you for using Apple Support Communities.
Best,
Sheila M.

Installing a program,added password,all i get is a black square that says REPORT BUG and Setting up,in the middle says procesing login,what can i do? thanks

Hello everyone,I have an IMac that is stuck with a problem,after installing a program,bought from Apple store,inserting my password,started the installing it stopped everything and a black square in the middle of the screen says,REPORT BUG, setting up and in the middle of the square says processing login, I waited a few minuts but nothing else happens,I tried to shut down,but it's still there,what can i do? thanks for any info.Icarorsv.

I'm sorry. Too old to understand this stuff. I'm sure this seems real stupid to you. But I have no idea how one
would "right click on the Original iPhoto Library" (I know, I know, 'as stated").
Do I right click on the symbol in the dock?? Or open it first and then, . . I can't find a way to right click on the word iPhoto in the top bar.
Or should I open the program you had me download. There I can find something called "original iPhoto library".
When I "right click" on that I get some options. None of them are "original folders". There's "reveal library in finder", and "dupilicate library and "sort libraries". I have no idea if any of these are what you want, or if any of these might change something.
When I clicked on "reveal library in finder" earlier on it showed me the copy of the photo library that I made a while ago, sitting right where I know it is on my desktop. And if I click on that symbol it shows me all the pictures again. Just like in my regular iPhoto files - all the thumbs are there, but most can't be opened to full sized.
Are we making progress here? I'm sure this is frustrating to you. This is just pictures of family. Even the thumbs are nice to look at. But this is nothing critical - like work related or anything.
Thanks.
Mike
t

HT4484 My email was phished, so I deleted it and changed it completely. Now all the apps that I downloaded with the old email cannot update because I cannot log into that email. Mountain Lion is compatible with the new updated iPhoto. what can I do?

My email address was phished and I had to delete it completely. That was the one I used to download all my original apps on my computer. I have since changed to a new address, but since my apps were under the old one, I cannot update them without logging into the old address. It no longer exists....so how do I fix this?
Some of the apps I don't really care about updating but, I did download the new Mountain Lion and it wants to update my iphots and I can't do it.
Any help will be appreciated! Thanks!

Hi joaroa,
When you say you deleted your email and changed it completely, those are actually two different things, and it sounds like you are talking about your Apple ID, not just your email, (because you speak of making purchases with it).
If you changed your Apple ID (preferred, How to change the name you use for your Apple ID), then you would not have another Apple ID and all of your purchases would still be with your only Apple ID, it would just be renamed to your new email address.
If you instead created a new Apple ID (with a different email address) then of course you have two different Apple IDs and the old one still exists and is probably active. Just because you may not use an email address anymore, that doesn't mean an Apple ID of the same name is inactive, Apple IDs aren't deleted. If you start purchasing Apps with your new Apple ID, it can really cause confusion because, as you see, you need to be logged into the Apple ID that purchased an App to update it. It would be best to stick with one Apple ID for purchases, probably the one you have spent the most money with. Remember, unless it's an @mac or @me Apple ID you can rename them rather than creating yet another Apple ID. Since Apple IDs can't be merged or deleted, creating more can be a messy.
If you don't remember what the password is for a particular Apple ID, you can visit iforgot.apple.com where you can reset it, the AppleConnect password. If the Apple ID is no longer a valid email address, you can use the security question method to reset the password instead.
Unless you have made a lot of purchases with your new Apple ID, I'd recommend moving back into your old one, especially if that has the most or the most expensive apps with it. If your new Apple ID is the "name/email" you want to use, you could rename the new one to a secondary email, then rename your old Apple ID to your preferred name/email. Basically, rename the new one to something else which frees up that name (email) to rename your old Apple ID. Thus your old Apple ID has the new name. See My Apple ID. The "Manage your account" link is where you can rename the ID itself.
Sorry about getting long winded here, but it's important to keep as few Apple IDs as possible, at least when it comes to purchases. If an Apple ID is undesired, rename it rather than creating a new one. It will be much simpler in the long run.
Let us know how it goes.
ivan

Daughter locked Ipad now she can't remember the four digit code. What can I do?

Daughter locked her Ipad and has forgotten the password. What can I do?

You will have to put your device into recovery mode. See this link and note the sentence commencing, 'If you restore from a different computer.... ' down near the bottom of the page.
http://support.apple.com/kb/HT1808

HT1206 How do I find out an OLD password from 2006-2008. I have 3,000 pieces of music purchased from iTunes during those years that cannot be authorized because I cannot remember the password from that era. What can I do?

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